Spotify suddenly crashes while playing

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Spotify suddenly crashes while playing

sm7urw
Casual Listener

Plan

Premium

Country

Sweden

Device

Macbook Pro 2017

Operating System

macOS Catalina

 

My Question or Issue

Spotify (1.1.15.448.g00fba0e3) keeps on crashing when I play music. 

1 Reply
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Re: Spotify suddenly crashes while playing

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Try to disable Hardware Acceleration, just click on the spotify Menu in your Menu Bar next to the Apple Menu, just find Hardware Acceleration and next click on it to disable then confirm to restart Spotify.

 

Make sure to install Spotify version 1.1.16

Keep me posted :)

LoxerRock Star 16
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