Spotify won't play on desktop

[CornerstoneMike]

I am having difficulty with Spotify playing on my Mac.  My software is up to date, I am not in offline mode and checked to make sure my firewall is not blocking the application.  We have the Duo plan.  No issues with any other devices, but I can't even toggle between my iPad and desktop.

Any suggestions would be appreciated!!

[Billy-J]

Hey @CornerstoneMike, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!