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The beginning of a songs starts low.

The beginning of a songs starts low.

Plan

Premium

Country

Portugal

Device

(Macbook Pro late 2016)

Operating System

(iOS 10,)

 

 

My Question or Issue

 

At the beginning of each song that I play the volume starts low and them increases back to normal 1/2 seconds later. It's really annoying, I tried turning on/off the "Normalize Volume" option with no effect.

 

Reply
6 Replies

Hi @xpinarellax, thanks for writing.

 

Have you checked if you have the crossfade function activated? If so, please turn it off  (in Settings) and let me know if it works!

BittencourtSpotify Star
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Thanks for the quick reply, forgot to mention above, crossfade is off.

I see, @xpinarellax.

 

Did this start after a specific event? Anyway, in this case my first suggestion is that you try a clean reinstall of Spotify to see if this fixes the problem:

 

https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

 

Hope this is more helpful!

BittencourtSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I actually think it began when I when premium...

gonna reinstall it now, thanks.

Ok @xpinarellax,

 

Keep me posted!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

did not work... 😞

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