I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try to use a different network or try to create another user account and install Spotify there. Also try a quick clean reinstallation of the app if that didn't help. Just follow the steps here.
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
I'll see what I can suggest!
LoxerRock Star 17
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