Family premium plan
Macbook Pro 2019
My Question or Issue:
Spotify works just fine on my iPhone but it stopped working on my mac for some reason. It would tell me that I was offline even though I was connected to the internet. I logged out of my account and was unable to log back in due to a firewall error? So I un-installed the app on my MacBook but now I can't even seem to install it back on. No idea as to why this is happening.
Any help would be much appreciated. Cheers
Solved! Go to Solution.
Hey @AlyshiaHo, thanks for reaching out to the Community!
Could you try restarting your Mac and then reinstall the app using this link?
If that doesn't help, attach a screenshot of what you're seeing when you try to install so we can take a look at this together 🔍
Let me know how this goes!