Plan - Premium
Country - UK
Device - Macbook Pro 13 inch, 2017
Operating System - MacOS Mojave 10.14.16
My Question or Issue
I've tried multiple ways to connect my Spotify and Facebook over the last few weeks but have been unsuccessful. When I click on 'Find friends', after logging into my facebook account, I get this error message "sorry we couldn't load friends to follow". Also my name appears as a bunch of characters! I see on my facebook that Spotify is an approved app with view and edit access.
Any help would be appreciated 🙂
Solved! Go to Solution.
Hi there @cs1313
thanks for posting !
Please follow these steps :
- Visit your account overview page at Spotify.com
- Scroll down on the left menu and select "Privacy".
- Then tap the "Process My Facebook Data" tab
Note: if it's already on, untap and click it back on.
This may take 24-48hrs to update.
Let me know if you have any further questions 🙂