Unable to listen offline on my mac

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Unable to listen offline on my mac

benherbst
Visitor

Screenshot 2019-11-28 at 21.41.09.pngNone of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

 

Device

MacBook Pro (15-inch, 2017)

Operating System

macOS Catalina 10.15

 

My Question or Issue

As far as I can tell everything is set correctly, see screenshot. Yet it simply doesn't play offline.

Please help.

1 Reply
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Re: Unable to listen offline on my mac

Rock Star 16
Rock Star 16

Hey @benherbst, welcome to the Community.

Hope you're doing great!

I'd suggest using the Sign Out Everywhere and Remove Offline devices from your Spotify account page.

 

Make sure to update to macOS Catalina 10.15.1 and that you have the latest version of Spotify (1.1.20) installed.

 

Keep me posted :)

LoxerRock Star 16
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