Unable to listen offline on my mac

[benherbst]

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Device

MacBook Pro (15-inch, 2017)

Operating System

macOS Catalina 10.15

My Question or Issue

As far as I can tell everything is set correctly, see screenshot. Yet it simply doesn't play offline.

Please help.

[Loxer]

Hey @benherbst, welcome to the Community.

Hope you're doing great!

I'd suggest using the Sign Out Everywhere and Remove Offline devices from your Spotify account page.

Make sure to update to macOS Catalina 10.15.1 and that you have the latest version of Spotify (1.1.20) installed.

Keep me posted 🙂