Help Wizard

Step 1

NEXT STEP

Unable to play songs

Unable to play songs

Plan

- Premium

Country

- Belgium

Device

- Macbook Pro mid 2015

Operating System

- macOS Mojave: 10.14.3

 

Brief description of the issue:
- Unable to play songs

Steps to reproduce the issue:

  1. Open Spotify
  2. Try to play song

What steps you’ve tried already:
- Different network
- on/off spotify
- on/off device
- Turn off several settings (almost all)
- Turn them back on
- Turn off hardware acceleration
- Reinstallation
- Remove cache
- Update device
- Remove duplicate QuickTimePlayer

- Start song with phone (plays) -> take over with laptop
- Combination of above

 

Screenshot 2019-02-15 at 18.58.06.png
export.png
Reply
1 Reply

Hey @Smoothdevil!

 

There are some bugs in the desktop app right now, the issues you are facing may be related to this or this. You can vote for these so they will catch more attention. I hope these will be fixed very soon, please be patient.

 

I wish you a great day 🙂

Suggested posts