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Update doesn't work!!!

Update doesn't work!!!

Hi,

 

I'm kinda new to Spotify and just updated to the latest version.... but all I get is a black screen.

 

How do i fix this? The help instructions I have found basically suck balls and of course there is no direct contact/help for Spotify...

 

Any help would be great!

 

Thanks,

Mick

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3 Replies

Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.


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Try a clean reinstall with this app cleaner. It's super easy.

http://www.freemacsoft.net/appcleaner/

When you open up the app, search for Spotify and it will automatically find and delete all files on your computer related to Spotify.

I use it all the time and it's a really great tool. If you ever decide to uninstall an app, the best way is to use this tool.

After that, download and reinstall Spotify.

MattSudaSpotify Star
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Hello, I have the same problem too. I've already tried a bunch of things and it still get black when I click on the app.

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