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Uploading a Playlist Photo isn't working?

Uploading a Playlist Photo isn't working?

So I was trying to upload a photo on one of my playlists on my MacBook, and it showed up that the photo needed to be at least 300x300, and that the photo I had selected was too small. However, my photo was 1000x1000, and other photos I tried between 300x300 and all the way up to 1500x1500 still do not work and I do not understand why? I have tried everything up only certain photos work and I do not understand the issue. 

 

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1 Reply

Hey @mookookie.

 

Thanks for getting in touch!

 

Could you find out what file-type the image is? Only .JPG images are supported. If this is already the case but it's still not working, try to reinstall the app using these instructions.

 

Hope that works. Let us know if you have further questions.

 

Have a nice day.

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