Solved! Go to Solution.
I listen to Spotify on various computers and my mobile smartphone using the app on each device. I noticed that on one computer at work, the volume of the adds was a lot louder than the music. I started looking for a solution as the noise level from the adds was seriously annoying in an office environment.
I searched for a solution but did not find anything online that actually worked for me. I started comparing my Spotify settings on each device since I only experienced this issue on one computer. Turns out you need to leave the volume level in Spotify on full and instead control the volume via Windows or from the speakers or mobile device volume control. On this particular problem computer, I had lowered the Spotify volume to about half level. So when the adds played, they ignored the volume setting in Spotify and instead played like it was set to maximum. However Spotify cannot override the volume settings in Windows or on your speakers.
This problem was amplified (no pun intented ha) by the fact that I often listen to a genre of very quiet music like classical guitar, lute, vihuela, etc. I've jumped out of my chair several times at work when an ad has come on after the quiet and soothing music. It makes my blood boil every time! I found a chrome extension (I listen to the web player) that can automatically set the volume lower on the ads in spotify. I'm not sure I can post a link to it or not but you can easily enough search for the extension. Here's what the extension's developer says about it:
Too loud Spotify ads? This extension help you! You can control Spotify ads volume. IMPORTANT! Only works with online spotify player!"
So far it works a treat and has made the listening experience enjoyable again. I think spotify owes the developer of this extension some dinero haha.
Hey there folks,
Thank you for your posts in this thread.
We recommend that you head over to this thread that we actively use to report such cases.