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[Web Player] Skips 5 songs, plays 10s, then nothing

Solved!

[Web Player] Skips 5 songs, plays 10s, then nothing

Plan

Premium

Country

USA

 

Device

Macbook Pro 2020

Operating System

macOS Big Sur

 

My Question or Issue

On the Spotify webplayer when I try to play a song it will skip 5 songs, proceed to play the 6th for exactly 10 seconds, then blank audio right after. I have tried this on different supported browsers but I keep getting the same results.

Firefox 91.3.0esr - DRM enabled - want to use this because it's my primary browser

Micrsoft Edge 96.0.1054.62

Safari 15.1 -> this actually works just fine but it's not my primary browswer.

When I open the developer tools on Firefox I can see that some requests to a wide-vine url are being reject with 400 error

 

I don't have access to the Desktop App on this Macbook Pro so I need to use the web player. The webplayer used to work before but I've had this issue in the last 3 months.

Screen Shot 2022-01-06 at 16.13.18.png
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Accepted Solutions
Marked as solution

I tried the steps in the Webplayer Help page for Firefox but it didn’t help.

 

I was having issues with Edge initially but it’s working for me now after I installed the latest update. I’ve switched to Edge as my primary browser since I was having other issues with Firefox.

View solution in original post

2 Replies

Hey @lz-cb9_whcpkk,

 

Thanks for posting here.

 

It's a good idea to give these steps a go to see if anything changes.

 

Just to double-check-do you experience this only when you're using Firefox or when you also try with Microsoft Edge?

 

Keep us posted.

 

 

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Marked as solution

I tried the steps in the Webplayer Help page for Firefox but it didn’t help.

 

I was having issues with Edge initially but it’s working for me now after I installed the latest update. I’ve switched to Edge as my primary browser since I was having other issues with Firefox.

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