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My Question or Issue
I'm getting a blanc screen when I hit play.
no problem browsing. Play just doesn't work
It is likely that you have some kind of block in your network. Have you tried the desktop app to rule out blocking?
Thanks for reaching out to us about this, and apologies for the late reply!
Could you head on over to this thread and see if the solution provided works for you?
If not, then make sure to leave the requested info in the comments section in the thread, as well as adding your vote to show that you are experiencing the issue.
Thanks! Let us know if you have any other questions.