When I hear spotify on my Macbook with bluetooth headphones the song only plays first 5 seconds.

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When I hear spotify on my Macbook with bluetooth headphones the song only plays first 5 seconds.

jacobtt-
Visitor

Hello,
When I try to hear music with my Macbook Pro M1 with Bluetooth headphones (Airpods), the song starts perfectly, but after 5 seconds it just stops, and I get the blue error message in the top saying: "Can't play the current song".

Any suggestions on what to do?

Plan

Premium

Country
Denmark

Device

Macbook Pro M1 2020

Operating System

macOS Big Sur version 11.0

 

2 Replies

Billy-J
Rock Star 24
Rock Star 24

Hey @jacobtt-, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Billy-JRock Star 24
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jaymiethomas
Casual Listener

Hey, this might help if you're using CloudFlare's DNS (1.1.1.1) or someone on your network has set that as the network DNS.

 

https://community.spotify.com/t5/Desktop-Windows/Random-Stopping-with-CloudFlare-DNS-1-1-1-1/m-p/519...

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