Won't Play Album

[akmancometh]

Spotify Free

USA

Macbook Air 2018

On both the Desktop app and the web player I am unable to stream this album:

https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri

[akmancometh]

The miniplayer in this post actually plays the album.

[akmancometh]

Quickies (another album by The Magnetic Fields) also won't play.

[Novy · Accepted solution]

Hey there @akmancometh, 

Thanks for reaching out to the Community, and welcome 🙂

Just to confirm, are you getting an error message when you try to play these albums or is the app not doing anything at all?

Also, could you let us know if you've already tried performing a clean reinstall of the app? This can be very helpful to get rid of any cache that might be causing issues. Just make sure to follow these steps.

Let us know how it goes.

[akmancometh]

Oh Ok!

The hard reinstall worked!

I deleted the cache and the folder like the instructions said. Installed it again, and it works like a charm.

Thanks Guy!

-AK

[akmancometh]

the webplayer surprisingly works as well

[Ivan]

Hey @akmancometh, 

Thanks for getting back to us. 

We're glad to hear both the desktop app and the web player are now working properly for you. 

Give us a shout if you experience this again - we're always here to help.

Еnjoy your music!