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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 28034 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 28034 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 158893 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158893 Views
  • 0 replies
  • 34 likes

Downloading Playlists Names and Artists

Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Win...

  • Visitor
  • Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs?     Plan Free/Premium Country   Device (iPhone 8,...
  • Alienator5000
  • Regular
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Solved!! Spotify client keeps playing on a strange device called STOREID

Plan: PremiumCountry: USA Devices: MB Pro, Iphone XR My Question or IssueMy spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the attached screenshot. What is this device and how do I remove it from my accoun...

Screen Shot 2019-08-08 at 10.21.32 AM.png
  • Visitor
  • Plan: Premium Country: USA   Devices: MB Pro, Iphone XR   My Question or Issue My spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the ...
  • DanifC
  • Composer
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

This AD Refuses to Play

Free | United StatesMacbook Pro (Retina 13" Mid-2014)MacOS Mojave This single ad absolutely refuses to play. To get around it, I have to ⌘Q and completely reopen Spotify, every time it plays. This is the only ad that won't play, and only on desktop, ...

Screen Shot 2019-08-07 at 3.33.23 PM.png
  • Visitor
  • Free | United States Macbook Pro (Retina 13" Mid-2014) MacOS Mojave   This single ad absolutely refuses to play. To get around it, I have to  ⌘Q and completely reopen Spotify, every tim...
  • user-removed
  • Not applicable
  • 224 Views
  • 3 replies
  • 0 likes
  • 224 Views
  • 3 replies
  • 0 likes

Desktop app won't download or play local files on devices

PlanPremiumCountryAustraliaDevice(iPhone XR, Macbook Pro late 2011)Operating System(iOS 10, ) I'm having a problem I hope someone can help with. The desktop app shows local files and plays them just fine, that have been put into playlists. The downlo...

  • Regular
  • Plan Premium Country Australia Device (iPhone XR, Macbook Pro late 2011) Operating System (iOS 10, )   I'm having a problem I hope someone can help with.     The desktop app...
  • 176 Views
  • 0 replies
  • 3 likes
  • 176 Views
  • 0 replies
  • 3 likes

Spotify min window height

Hello, There is an issue which bothered me for months now. I often have spotify up on my second monitor while working. Because it is not the only winow I need to have open beside my main monitor, I try to minimize it as much as I can. The thing is, n...

Screenshot 2019-08-06 at 12.42.19.png Screenshot 2019-08-06 at 12.51.12.png
  • Casual Listener
  • Hello,   There is an issue which bothered me for months now.    I often have spotify up on my second monitor while working. Because it is not the only winow I need to have open bes...
  • DanifC
  • Composer
  • 891 Views
  • 1 replies
  • 6 likes
  • 891 Views
  • 1 replies
  • 6 likes

New Releases "New albums & singles" hasn't updated in weeks

I was a regular user of the "New albums & singles" page that could be found under Browse -> New Releases. However the last releases shown there are from 2018, if I'm not mistaken out of the last week of 2018. It is the same thing for a couple of Germ...

  • Casual Listener
  • I was a regular user of the "New albums & singles" page that could be found under Browse -> New Releases. However the last releases shown there are from 2018, if I'm not mistaken out of the la...
  • Foxy72
  • Visitor
  • 577 Views
  • 4 replies
  • 0 likes
  • 577 Views
  • 4 replies
  • 0 likes

Bugreport: bad advertisement placement on desktop UI

See picture, bottom advert covers the texts from the content, which is already scrolled to the bottom and cannot moved further up to actually see what's there. Edit: OSX desktop client.

Screenshot 2019-07-29 at 23.18.02.png
  • Visitor
  • See picture, bottom advert covers the texts from the content, which is already scrolled to the bottom and cannot moved further up to actually see what's there. Edit: OSX desktop client.
  • Rene01
  • Community Legend
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Playlist Information Won't Save/Update

Plan: Spotify PremiumCountry: United States Device: Macbook Pro 15" 2017Operating System: macOS Mojave 10.14.5Spotify Version: 1.1.12.449.g4109e645 Brief description of the issue: When I update my playlist cover/description, it will initially show as...

  • Casual Listener
  • Plan: Spotify Premium Country: United States   Device: Macbook Pro 15" 2017 Operating System: macOS Mojave 10.14.5 Spotify Version: 1.1.12.449.g4109e645   Brief description...
  • 273 Views
  • 0 replies
  • 3 likes
  • Playlist Cover
    Playlist Cover image change
    playlist description
    playlist descriptions and photos
  • 273 Views
  • 0 replies
  • 3 likes

Collaborative Playlist

Hello! I have sent a collaborative playlist to my friends, but one of them can't open it at all on her iPhone 6 on the latest iOS. I have Premium, but she has a free account. USA.

  • Newbie
  • Hello!    I have sent a collaborative playlist to my friends, but one of them can't open it at all on her iPhone 6 on the latest iOS. I have Premium, but she has a free account. USA. &nb...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to filter my playlists on my Spotify app on Macbook. Apparantly this is no longer poss...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used ...
  • Loxer
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

New Desktop update messes up scrolling with album art

PlanPremiumCountryUSA DeviceMacbook Pro late 2013Operating SystemMojave My Question or IssueWhen I listen to spotify on the desktop app, I like to have the album art as big as possible because I like to see it. However the album art uses the same sid...

  • Music Fan
  • Plan Premium Country USA   Device Macbook Pro late 2013 Operating System Mojave   My Question or Issue When I listen to spotify on the desktop app, I like to have the album art a...
  • valentino98
  • Visitor
  • 1171 Views
  • 2 replies
  • 5 likes
  • 1171 Views
  • 2 replies
  • 5 likes

Solved!! Spotify for Macbook Kaput

PlanPremiumCountryUSADeviceMacBookOperating SystemHigh Sierra 10.13.6 My Question or IssueI couldn't download recently added Mac "Local Files" onto my android Pixel phone. In desperation, I uninstalled Spotify on my mac, and have since found Apple no...

  • Music Fan
  • Plan Premium Country USA Device MacBook Operating System High Sierra 10.13.6       My Question or Issue I couldn't download recently added Mac "Local Files" onto my android...
  • Bethany_Dawn
  • Community Legend
  • 2290 Views
  • 10 replies
  • 0 likes
  • 2290 Views
  • 10 replies
  • 0 likes

[iOS][Search] OS X 10 no supported artwork glitching

On a mac mini the art work doesnt down load. The whole system is glitching in many ways. Spotify says it is not longer supported in few months and apple isnt providing updates. How do i revert to an older version of Spotify that will be more stable? ...

  • Visitor
  • On a mac mini the art work doesnt down load.   The whole system is glitching in many ways.  Spotify says it is not longer supported in few months and apple isnt providing updates.&nbsp...
  • Loxer
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • iOS
    Search
  • 339 Views
  • 1 replies
  • 0 likes

[iOS][Connect] MacBook 10.9.5 - Spotify only available in Web Player

I can only use Spotify on the MacBook via "Web Player (Chrome)". Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothing, altho it's shown in finder as another drive (like a b...

  • Newbie
  • I can only use Spotify on the MacBook via "Web Player (Chrome)".  Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothi...
  • Loxer
  • Spotify Star
  • 4796 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 4796 Views
  • 1 replies
  • 0 likes

Solved!! [Bug] Sort on time and you're not able to jump back

PlanPremiumCountrySweden DeviceiMacOperating SystemOS XMy Question or IssueIf I sort a playlist on time (ie. latest on top and not the order when added which is default) and play something in the list. If I now press the litte preview icon in bottom ...

  • Casual Listener
  • Plan Premium Country Sweden   Device iMac Operating System OS X My Question or Issue If I sort a playlist on time (ie. latest on top and not the order when added which is default) an...
  • Loxer
  • Spotify Star
  • 677 Views
  • 2 replies
  • 0 likes
  • 677 Views
  • 2 replies
  • 0 likes

Mac App Loads and Logs In but Won't Play....

PlanPremiumCountryUSADeviceMacBookPro mid-2019Operating SystemOS 10.14.5Spotify Version1.1.10.540.gfcf0430f I've been using Spotify for years on my mac laptop, even though today, and then for some reason today it got super wonky and I haven't been ab...

Screen Shot 2019-07-31 at 9.40.21 PM.png
  • Casual Listener
  • Plan Premium Country USA Device MacBookPro mid-2019 Operating System OS 10.14.5 Spotify Version 1.1.10.540.gfcf0430f     I've been using Spotify for years on my mac laptop, even...
  • Loxer
  • Spotify Star
  • 789 Views
  • 5 replies
  • 0 likes
  • 789 Views
  • 5 replies
  • 0 likes

Clicking album artwork for current song highlighting wrong song in playlist

PlanPremiumCountryUSADeviceMBP 2015 Operating SystemMacOS Mojave My Question or IssueWhen playing songs in a playlist, if I click the album artwork of currently playing song, I expect Spotify to navigate to the song currently playing and highlight wh...

  • Visitor
  • Plan Premium Country USA Device MBP 2015   Operating System MacOS Mojave   My Question or Issue When playing songs in a playlist, if I click the album artwork of currently playin...
  • user-removed
  • Not applicable
  • 1183 Views
  • 2 replies
  • 3 likes
  • 1183 Views
  • 2 replies
  • 3 likes

How to locate downloaded songs in iPhone interface?

All of the info on the net says that you need to go to a section and "swipe down from the top of the app." I do this but nothing happens. If I go higher the iPhone swipe down is displayed.

  • Casual Listener
  • All of the info on the net says that you need to go to a section and "swipe down from the top of the app." I do this but nothing happens. If I go higher the iPhone swipe down is displayed.
  • dozepih
  • Casual Listener
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

When reach the end of a track the next track played is not the next one in the album

PlanPremiumCountryUKDeviceMacbook Pro (Desktop App)Pixel 3 XLOperating SystemmacOS High SierraAndroid OS My Question or IssueWhen playing a track (from any album or a podcast) and the track selected or podcast comes to an end a random track from the ...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro (Desktop App) Pixel 3 XL Operating System macOS High Sierra Android OS   My Question or Issue When playing a track (from any album or a pod...
  • Loxer
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Playback Error
  • 455 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Podcast glitch, skips playback

So my podcast won't play, there seems to be a glitch and it just skips all playback and goes to the next episode. It started with just one, but the more I've messed around trying to fix it, the more episodes that now seem to be affected. I'm listenin...

  • Newbie
  • So my podcast won't play, there seems to be a glitch and it just skips all playback and goes to the next episode. It started with just one, but the more I've messed around trying to fix it, the more ...
  • Honeybee123
  • Casual Listener
  • 755 Views
  • 1 replies
  • 1 likes
  • Desktop
    Other
  • 755 Views
  • 1 replies
  • 1 likes