Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
6873 Views
1 replies
0 likes

6873 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
8544 Views
1 replies
0 likes

8544 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
6201 Views
1 replies
3 likes

6201 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
44518 Views
19 replies
1 likes
music stops

44518 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
168700 Views
0 replies
35 likes
Mac

168700 Views
0 replies
35 likes

Superuser Contribution Desktop App Testing Needs To Stop NOW!

So it is quite clear that a random group of people are being used as guinea pigs for marketing testing via the desktop app. This is farcical and simply unacceptable. Myself and many others pay good money for this service, in which every is entitled t...

LeonKyriakos
Casual Listener
So it is quite clear that a random group of people are being used as guinea pigs for marketing testing via the desktop app. This is farcical and simply unacceptable. Myself and many others pay good m...
2020-05-23 6:45:49 PM
2020-05-24 7:08:09 PM
das187
Music Fan
959 Views
4 replies
6 likes
desktop app

959 Views
4 replies
6 likes

Superuser Contribution Mac (Catalina) App "Edit Details" and Album Pencil Icon Missing

Mac (Catalina) Desktop The recent update has caused the "Edit Details" and the album pencil icon to go missing. I can no longer add/update details to old or newly created playlists. Also, I've deleted and reinstalled the app a couple of times, includ...

Rangerca
Casual Listener
Mac (Catalina) Desktop The recent update has caused the "Edit Details" and the album pencil icon to go missing. I can no longer add/update details to old or newly created playlists. Also, I'...
2020-05-23 4:48:03 PM
2020-05-24 4:35:23 PM
Rangerca
Casual Listener
585 Views
2 replies
1 likes

585 Views
2 replies
1 likes

Black Screen Spotify Mac

Brief description of the issue: I am trying to download Spotify to a Mac Desktop. I have tried several times and used different internet browsers. Steps to reproduce the issue:First I installed the app from https://www.spotify.com/us/download/mac/The...

stevengravesmus
Casual Listener
Brief description of the issue: I am trying to download Spotify to a Mac Desktop. I have tried several times and used different internet browsers. Steps to reproduce the issue: First I insta...
2018-07-16 9:27:13 PM
2020-05-22 8:43:51 AM
Brisco1
Casual Listener
3898 Views
11 replies
0 likes

3898 Views
11 replies
0 likes

Superuser Contribution song credits gone!!! new update trash

so first of all, I have to say as a long time Spotify user I have to say most of the updates they do more harm than good. just when you get used to the intuition flow of stuff they change it. The new desktop update is the worst one since they first g...

das187
Music Fan
so first of all, I have to say as a long time Spotify user I have to say most of the updates they do more harm than good. just when you get used to the intuition flow of stuff they change it. The new...
2020-05-18 9:41:55 PM
2020-05-22 3:20:40 AM
das187
Music Fan
992 Views
2 replies
2 likes

992 Views
2 replies
2 likes

Bug: Playback stops randomly in between songs

When I play a playlist, even though I have the "repeat all" option switched on, the playback will sometimes stop randomly in between songs. This should obviously not happen, the playlist should play indefinitely when "repeat all" is on. The playback ...

pfer
Casual Listener
When I play a playlist, even though I have the "repeat all" option switched on, the playback will sometimes stop randomly in between songs. This should obviously not happen, the playlist sho...
2020-05-21 10:54:55 PM
497 Views
0 replies
0 likes

497 Views
0 replies
0 likes

Spotify Helper

PlanFreeCountryUSADeviceiMacOperating SystemOS El Capitan 10.11.6My Question or IssueCan we lower the memory use of Spotify Helper? Would this help our computer to run more smoothly and not freeze up? If so, how do we do this? Thank you!

angelacain6572
Newbie
Plan Free Country USA Device iMac Operating System OS El Capitan 10.11.6 My Question or Issue Can we lower the memory use of Spotify Helper? Would this help our computer to run more smoothly...
2020-05-21 5:42:31 PM
726 Views
0 replies
0 likes

726 Views
0 replies
0 likes

Superuser Contribution distorted sound macOS Catalina Spotify app desktop

I hope you can help me, I am on a MacBook Pro 16" and download the app, I hear distorted sound on this track at min 00:43 https://open.spotify.com/track/51NFxnQvaosfDDutk0tams?si=cK6RgnCLSfWTIj8e4Q5cdA I 've tried on the web player and it is the same...

JoseACorona
Casual Listener
I hope you can help me, I am on a MacBook Pro 16" and download the app, I hear distorted sound on this track at min 00:43 https://open.spotify.com/track/51NFxnQvaosfDDutk0tams?si=cK6R...
2020-05-21 12:18:11 PM
2020-05-21 4:38:54 PM
JoseACorona
Casual Listener
851 Views
2 replies
0 likes

851 Views
2 replies
0 likes

Unable to Access Local Storage or Edit Playlists Mac

PlanPremiumCountryUSDeviceMacOperating SystemMac OS My Question or IssueI recently purchased Spotify Premium yet am unable to access local storage or any other premium features on my mac or PC, I have attempted a clean reinstall multiple times, tried...

emoney18068
Visitor
Plan Premium Country US Device Mac Operating System Mac OS My Question or Issue I recently purchased Spotify Premium yet am unable to access local storage or any other premium featur...
2020-05-20 10:22:03 PM
2020-05-21 1:55:20 PM
AeroZ
Composer
536 Views
2 replies
0 likes

536 Views
2 replies
0 likes

Solved!!Superuser Contribution Error code: auth:3

Ok so- I've tried for AGES now to login on a new profile and this is all I get: Now my question is: How do I fix this? I've tried every damned thing under the sun+moon, day+night, and NOT ONE of the MULTIPLE "solutions" ended up working. I'm on an ol...

OctoVeemo2020
Regular
Ok so- I've tried for AGES now to login on a new profile and this is all I get: Now my question is: How do I fix this? I've tried every damned thing under the su...
2020-04-14 12:19:50 AM
2020-05-21 8:57:38 AM
Peter
Spotify Legend
50881 Views
16 replies
5 likes

50881 Views
16 replies
5 likes

Siri control on MACOS

PlanFree/PremiumCountry DeviceMacBook Pro 2019Operating SystemMacOS My Question or IssuePlease fix the update app issue that occurs when I use Siri on Mac OS (not IOS), I would like to ask Siri "play such and such on Spotify" without it asking for up...

jeebs1
Visitor
Plan Free/Premium Country Device MacBook Pro 2019 Operating System MacOS My Question or Issue Please fix the update app issue that occurs when I use Siri on Mac OS (not IOS), ...
2020-05-20 3:56:14 AM
2020-05-21 2:14:15 AM
Billy-J
Spotify Star
3690 Views
1 replies
4 likes

3690 Views
1 replies
4 likes

Solved!!Superuser Contribution Podcasts don't sort by new episodes :(

On my Mac desktop, the Podcast section does not update when new episodes of Podcasts are added since the update. So now I have no way of knowing when new podcast episodes have been released, at least not without clicking on the podcast icons to check...

msilf
Newbie
On my Mac desktop, the Podcast section does not update when new episodes of Podcasts are added since the update. So now I have no way of knowing when new podcast episodes have been released, at least...
2019-06-21 7:23:09 PM
2020-05-20 11:21:06 PM
ciaranlohan84
Casual Listener
25765 Views
10 replies
55 likes

25765 Views
10 replies
55 likes

New UI is missing a lot of functionality

PlanPremiumCountryGermanyDeviceMacbook Pro 2012)Operating System10.14.6 This morning I was shown a new UI in the Spotify desktop app. I am experiencing the following issues: - Unable to sort playlists- Can't see who added what and when in playlists- ...

eemiliaaa
Newbie
Plan Premium Country Germany Device Macbook Pro 2012) Operating System 10.14.6 This morning I was shown a new UI in the Spotify desktop app. I am experiencing the followi...
2020-05-20 12:20:17 PM
2020-05-20 3:31:36 PM
kaporegime
Regular
821 Views
2 replies
6 likes

821 Views
2 replies
6 likes

Superuser Contribution Local files: Catalina

PlanPremiumCountry DeviceMacbook Pro Operating SystemCatalina 10.15.4 My Question or IssueI recently updated the Macbook and noticed Spotify looked different and local files is no longer showing. In settings, there are no option to turn local files b...

Flei
Newbie
PlanPremium Country DeviceMacbook Pro Operating System Catalina 10.15.4 My Question or Issue I recently updated the Macbook and noticed Spotify looked different and loca...
2020-05-20 5:39:27 AM
2020-05-20 12:22:49 PM
AeroZ
Composer
473 Views
2 replies
0 likes

473 Views
2 replies
0 likes

Changing the Playlist Cover for Mac Laptops

My Question or IssueAfter quite a while, I've learned that changing of playlist covers can only be done in the Desktop Spotify app. If this is not true and there is a way to change it in a MacBook Pro, PLEASE let me know. If it really isn't possible,...

novemberbaby
Casual Listener
My Question or Issue After quite a while, I've learned that changing of playlist covers can only be done in the Desktop Spotify app. If this is not true and there is a way to change it in a ...
2020-05-18 9:13:59 PM
2020-05-19 5:33:18 PM
novemberbaby
Casual Listener
651 Views
4 replies
0 likes

651 Views
4 replies
0 likes

Superuser Contribution Recently played in home missing what I've played on my phone

PlanPremiumCountryUSADevice16" MacBook Pro Operating SystemiOS MacOS 10.15.3 My Question or IssueSpotify on my Mac is missing any albums that I've played from my phone in the recently played section of the home screen. If I go to recently played in t...

jb_bryant
Roadie
Plan Premium Country USA Device 16" MacBook Pro Operating System iOS MacOS 10.15.3 My Question or Issue Spotify on my Mac is missing any albums that I've played from my phone i...
2020-03-16 10:09:18 PM
2020-05-19 5:24:33 PM
AeroZ
Composer
906 Views
5 replies
2 likes

906 Views
5 replies
2 likes

Superuser Contribution My entire library has disappeared

Premium userUKMacBook Pro, 2019Mac OS Catalina 10.15.4 After returning to Spotify from a period away I have discovered that my entire library has disappeared. I do not have (nor have I ever had) more than one account. I have never discarded a playlis...

ocrumbs
Regular
Premium user UK MacBook Pro, 2019 Mac OS Catalina 10.15.4 After returning to Spotify from a period away I have discovered that my entire library has disappeared. I do not have ...
2020-05-17 10:27:33 AM
2020-05-19 3:39:49 PM
Elena
Moderator
493 Views
1 replies
0 likes

493 Views
1 replies
0 likes

Superuser Contribution Can't edit playlists on Mac

Hi I have Spotify premium, using on Mac OS. I have lost the ability to edit playlist names and artwork on the desktop app. I can change playlist name still on my Android (s9) phone. I've tried searching and searching but can't find a solution. What's...

Chips99
Newbie
Hi I have Spotify premium, using on Mac OS. I have lost the ability to edit playlist names and artwork on the desktop app. I can change playlist name still on my Android (s9) phone. I've tried search...
2020-05-18 10:15:03 PM
2020-05-19 12:39:27 PM
AeroZ
Composer
870 Views
2 replies
1 likes

870 Views
2 replies
1 likes

Superuser Contribution Change Position of Explicit Sign

PlanFree/Premium CountryGermany DeviceMacbook Pro early 2015 Operating SystemmacOS My Question or IssueIs it possible to change the position of the Explicit Sign next to a song on the artists popular songs page so that it doesn’t cover most letters o...

rubengualano
Newbie
Plan Free/Premium Country Germany Device Macbook Pro early 2015 Operating System macOS My Question or Issue Is it possible to change the position of the Expli...
2020-05-18 11:06:49 PM
2020-05-19 11:32:42 AM
Mario
Spotify Legend
476 Views
1 replies
0 likes

476 Views
1 replies
0 likes

Can't customise my playlists - unable to choose picture and write description

PlanPremiumCountryNorwayDeviceMacbook Air + iPhone Pro Max Operating SystemMacOS Catalina 10.15.4 + IOS newest update My Question or IssueAfter I purchased Spotify Premium I have been unable to edit my playlists. When I hover the playlist picture, no...

sinking_ships
Visitor
Plan Premium Country Norway Device Macbook Air + iPhone Pro Max Operating System MacOS Catalina 10.15.4 + IOS newest update My Question or Issue After I purchased Spotify Premi...
2020-05-18 4:35:46 PM
2020-05-18 7:05:04 PM
AeroZ
Composer
781 Views
1 replies
0 likes

781 Views
1 replies
0 likes

Spotify keeps randomly pausing on MacBook

I've tried the "Log Out Everywhere" fix and it is still happening.

Benjamin80
Visitor
I've tried the "Log Out Everywhere" fix and it is still happening.
2020-05-18 4:40:59 AM
2020-05-18 6:34:17 AM
Billy-J
Spotify Star
492 Views
1 replies
0 likes

492 Views
1 replies
0 likes

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