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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 29083 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 29083 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 159538 Views
  • 0 replies
  • 34 likes
  • Mac
  • 159538 Views
  • 0 replies
  • 34 likes

“Install Spotify” can't be opened because Apple cannot check it for malicious software

PlanFreeCountryAustraliaDeviceiMacOperating SystemmacOS 10.15 Catalina Beta My Question or IssueHi.I'm running macOS 10.15 Catalina Beta.When I try to install Spotify I see the following error:I've downloaded the latest version of Spotify today (12th...

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  • Casual Listener
  • Plan Free Country Australia Device iMac Operating System macOS 10.15 Catalina Beta   My Question or Issue Hi. I'm running macOS 10.15 Catalina Beta. When I try to install Spotify I s...
  • SRD75
  • Casual Listener
  • 1284 Views
  • 2 replies
  • 0 likes
  • 1284 Views
  • 2 replies
  • 0 likes

Can't run spotify on multiple Macs concurrently

PlanPremium FamilyCountryUSDevices2 MacBook ProsOperating SystemHigh Sierra My Question or IssueIf I have Spotify running on both my work and personal MacBook Pro's, I'm unable to play a song on either for more than a brief snippet. Whenever I click ...

  • Casual Listener
  • Plan Premium Family Country US Devices 2 MacBook Pros Operating System High Sierra   My Question or Issue If I have Spotify running on both my work and personal MacBook Pro's, I'm unab...
  • halversp
  • Casual Listener
  • 591 Views
  • 2 replies
  • 0 likes
  • 591 Views
  • 2 replies
  • 0 likes

Cannot link songkick tourbox to my spotify artist page

First, when I went to search for my artist name on songkick it did not load & then when I manually added it in still wouldn't integrate my upcoming shows. How do I go about fixing this?

  • Casual Listener
  • First, when I went to search for my artist name on songkick it did not load & then when I manually added it in still wouldn't integrate my upcoming shows. How do I go about fixing this? 
  • Loxer
  • Spotify Star
  • 663 Views
  • 1 replies
  • 0 likes
  • Concerts
    songkick
    tourbox
  • 663 Views
  • 1 replies
  • 0 likes

I can't change the playlist description.

Plan: FreeDevice: Macbook Pro 2018Operating System: macOS 10.14.5My Question or Issue: I only have private playlists and as of late, whenever i want to change the playlist description after i click out of the playlist and click back in the descriptio...

  • Visitor
  • Plan: Free Device: Macbook Pro 2018 Operating System: macOS 10.14.5 My Question or Issue: I only have private playlists and as of late, whenever i want to change the playlist descri...
  • Loxer
  • Spotify Star
  • 826 Views
  • 1 replies
  • 0 likes
  • 826 Views
  • 1 replies
  • 0 likes

Can't Play Current Song

Premium AccountUSAMacbook Pro & iPhone Xs For the past week I have been unable to play any music on Spotify. Every song that I click play on gives me an error banner: "Can't Play Current Song." I have tried the following troubleshooting ideas:1. Remo...

  • Visitor
  • Premium Account USA Macbook Pro & iPhone Xs   For the past week I have been unable to play any music on Spotify. Every song that I click play on gives me an error banner: "Can't Play Cur...
  • Loxer
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

No picures in Spotify app

PlanPremiumCountry Device(Imac)Operating System(iOS 10.12.6) My Question or Issue Hi, I have a problem with picures/albums in Spotify app (1.0.24.104.g92a22684)What can I do, do see ason my Iphone? Asan

  • Visitor
  •   Plan Premium Country   Device (Imac) Operating System (iOS 10.12.6)   My Question or Issue   Hi,   I have a problem with picures/albums in Spotify app (1.0.24...
  • Loxer
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Playlist not playing

PlanPremiumCountryNLDeviceMacBookMy Question or IssueMy spotify is broken! I cannot play any playlist. Once the first song is done, spotify automatically plays a random song (most of times not according to my taste, and for a long time all in spanish...

  • Casual Listener
  •   Plan Premium Country NL Device MacBook My Question or Issue My spotify is broken! I cannot play any playlist. Once the first song is done, spotify automatically plays a random song (mo...
  • Bittencourt
  • Spotify Star
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

My songs on my mac desktop app don't appear, works on phone.

PlanPremiumCountry UKDeviceMacbook Pro early 2015Operating SystemHigh Sierra 10.13.5 My Question or Issue My songs tab just directs me to the browse tab for some reason, I've got thousands of songs in there, and they aren't gone they still appear in ...

  • Newbie
  • Plan Premium Country  UK Device Macbook Pro early 2015 Operating System High Sierra 10.13.5   My Question or Issue  My songs tab just directs me to the browse tab for some re...
  • micheladxs
  • Visitor
  • 1012 Views
  • 7 replies
  • 0 likes
  • 1012 Views
  • 7 replies
  • 0 likes

Solved!! "Save to your favorite songs" icon is misaligned

Plan: FreeCountry: USADevice: Macbook Pro 2018Operating System: MacOS 10.14.5 The save icon is not centered on the actual button and is right aligned. Twice I have accidentally clicked just to the right of the icon and actually clicked remove. The ex...

spotifybug.png
  • Visitor
  • Plan: Free Country: USA Device: Macbook Pro 2018 Operating System: MacOS 10.14.5   The save icon is not centered on the actual button and is right aligned. Twice I have accid...
  • user-removed
  • Not applicable
  • 398 Views
  • 2 replies
  • 0 likes
  • 398 Views
  • 2 replies
  • 0 likes

Embed "Something Went Wrong" on Squarespace & Shopify

Plan: PremiumCountry: USA Device: Macbook ProOperating System: MacOS Mojave 10.14.2 I've added a Spotify playlist embed on two client websites - one Shopify and one Squarespace. On each, the Spotify embed box says "Something Went Wrong." Any ideas? I...

  • Casual Listener
  • Plan: Premium Country: USA   Device: Macbook Pro Operating System: MacOS Mojave 10.14.2   I've added a Spotify playlist embed on two client websites - one Shopify and one Squarespace....
  • macairedouglas
  • Casual Listener
  • 666 Views
  • 2 replies
  • 0 likes
  • 666 Views
  • 2 replies
  • 0 likes

Permanently randomize the order of a playlist

I'd like an option in the playlist settings menu (...) to randomize the order of the playlist. I made a playlist with over 250 songs and I don't have the time to try to randomize them one by one.When my friends press play and forget to press the shuf...

  • Casual Listener
  • I'd like an option in the playlist settings menu (...) to randomize the order of the playlist. I made a playlist with over 250 songs and I don't have the time to try to randomize them one by one. Wh...
  • Gredo
  • Visitor
  • 3113 Views
  • 2 replies
  • 1 likes
  • 3113 Views
  • 2 replies
  • 1 likes

Downloaded music won't play offline

PlanPremiumCountry: USA Devicemac book airOperating System My Question or Issue: I used to be able play music I downloaded offline but it won't let me. I completely unistalled spotifly and cleared caches and then reinstalled still having same problem

  • Casual Listener
  •   Plan Premium Country: USA   Device mac book air Operating System     My Question or Issue: I used to be able play music I downloaded offline but it won't let me. ...
  • Loxer
  • Spotify Star
  • 743 Views
  • 3 replies
  • 0 likes
  • 743 Views
  • 3 replies
  • 0 likes

Spotify desktop app on Mac completley unusable

Brief description of the issue: App loads correctley and loads saved tracks and playlists, but without any artwork, every playlist is empty and music playback doesn't work. The web player works without any issue in Chrome browser. The issue appeared ...

Xnip2019-08-04_21-43-57.png Xnip2019-08-04_21-49-37.png Xnip2019-08-04_21-49-29.png Xnip2019-08-04_21-49-19.png
  • Newbie
  • Brief description of the issue:  App loads correctley and loads saved tracks and playlists, but without any artwork, every playlist is empty and music playback doesn't work. The web player work...
  • Loxer
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Can´t change volume with keyboard when using Connect to other speaker.

Plan: Premium FamilyCountry: Sweden Device: Macbook Pro 15" mid 2019Operating System: macOs 10.14.5 My Question or IssueHi!I use Spotify Connect from all of my devices at home, mostly the one that is closest to me at the moment. I´m used to change th...

  • Casual Listener
  • Plan: Premium Family Country: Sweden   Device: Macbook Pro 15" mid 2019 Operating System: macOs 10.14.5   My Question or Issue Hi! I use Spotify Connect from all of my devices ...
  • Bergan
  • Casual Listener
  • 580 Views
  • 1 replies
  • 1 likes
  • Connect
    keyboard
    MacBook Desktop
  • 580 Views
  • 1 replies
  • 1 likes

Downloading Playlists Names and Artists

Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Win...

  • Visitor
  • Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs?     Plan Free/Premium Country   Device (iPhone 8,...
  • Alienator5000
  • Regular
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Spotify client keeps playing on a strange device called STOREID

Plan: PremiumCountry: USA Devices: MB Pro, Iphone XR My Question or IssueMy spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the attached screenshot. What is this device and how do I remove it from my accoun...

Screen Shot 2019-08-08 at 10.21.32 AM.png
  • Visitor
  • Plan: Premium Country: USA   Devices: MB Pro, Iphone XR   My Question or Issue My spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the ...
  • DanifC
  • Composer
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

This AD Refuses to Play

Free | United StatesMacbook Pro (Retina 13" Mid-2014)MacOS Mojave This single ad absolutely refuses to play. To get around it, I have to ⌘Q and completely reopen Spotify, every time it plays. This is the only ad that won't play, and only on desktop, ...

Screen Shot 2019-08-07 at 3.33.23 PM.png
  • Visitor
  • Free | United States Macbook Pro (Retina 13" Mid-2014) MacOS Mojave   This single ad absolutely refuses to play. To get around it, I have to  ⌘Q and completely reopen Spotify, every tim...
  • user-removed
  • Not applicable
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

Desktop app won't download or play local files on devices

PlanPremiumCountryAustraliaDevice(iPhone XR, Macbook Pro late 2011)Operating System(iOS 10, ) I'm having a problem I hope someone can help with. The desktop app shows local files and plays them just fine, that have been put into playlists. The downlo...

  • Regular
  • Plan Premium Country Australia Device (iPhone XR, Macbook Pro late 2011) Operating System (iOS 10, )   I'm having a problem I hope someone can help with.     The desktop app...
  • 191 Views
  • 0 replies
  • 3 likes
  • 191 Views
  • 0 replies
  • 3 likes

Spotify min window height

Hello, There is an issue which bothered me for months now. I often have spotify up on my second monitor while working. Because it is not the only winow I need to have open beside my main monitor, I try to minimize it as much as I can. The thing is, n...

Screenshot 2019-08-06 at 12.42.19.png Screenshot 2019-08-06 at 12.51.12.png
  • Casual Listener
  • Hello,   There is an issue which bothered me for months now.    I often have spotify up on my second monitor while working. Because it is not the only winow I need to have open bes...
  • DanifC
  • Composer
  • 950 Views
  • 1 replies
  • 6 likes
  • 950 Views
  • 1 replies
  • 6 likes

New Releases "New albums & singles" hasn't updated in weeks

I was a regular user of the "New albums & singles" page that could be found under Browse -> New Releases. However the last releases shown there are from 2018, if I'm not mistaken out of the last week of 2018. It is the same thing for a couple of Germ...

  • Casual Listener
  • I was a regular user of the "New albums & singles" page that could be found under Browse -> New Releases. However the last releases shown there are from 2018, if I'm not mistaken out of the la...
  • Foxy72
  • Visitor
  • 597 Views
  • 4 replies
  • 0 likes
  • 597 Views
  • 4 replies
  • 0 likes