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Desktop (Mac)

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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 31386 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 31386 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160262 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160262 Views
  • 0 replies
  • 34 likes

Solved!! Cannot READ spotify app Mac Desktop

Plan: Not sureFree/Premium: PaidCountry: USA Device(Mac Mini)Operating System(Mojave 10.14) My Question or Issue:I cannot read the text. It is seriously ridiculous. I estimate it is the equivalent is about 4 pt text on a printed page. Why aren't ther...

  • Newbie
  •   Plan: Not sure Free/Premium: Paid Country: USA   Device (Mac Mini) Operating System (Mojave 10.14)   My Question or Issue: I cannot read the text. It is seriously ridiculo...
  • Loxer
  • Spotify Star
  • 570 Views
  • 1 replies
  • 0 likes
  • accessibility
    read text
    readability
  • 570 Views
  • 1 replies
  • 0 likes

Bug: switch playback from ios to macos, turn off ios headphones, macos stops playing

Premium plan in USA, iPhone 8 running iOS 12.4 and Spotify 8.5.17.713, macOS 10.14.5 with Spotify 1.1.4.197.g92d52c4f. Steps:1. Play music in Spotify on iOS while using Bluetooth headphones2. In Spotify on macOS use the "Connect to a device" control ...

  • Casual Listener
  • Premium plan in USA, iPhone 8 running iOS 12.4 and Spotify 8.5.17.713, macOS 10.14.5 with Spotify 1.1.4.197.g92d52c4f.   Steps: 1. Play music in Spotify on iOS while using Bluetooth head...
  • paton
  • Casual Listener
  • 1167 Views
  • 4 replies
  • 0 likes
  • 1167 Views
  • 4 replies
  • 0 likes

static image when trying to share songs to Facebook via my iMac/iPhone!?

when i try to share songs to my facebook, i can see that there is a 30 second preview player - which works fine for me. however a friend said that she sees only a static image, and sometimes it's just a weird blown up section of the album cover. look...

69037889_10162330302365486_812855709325590528_o.jpg Screen Shot 2019-08-26 at 22.34.30.png 67934672_10162314283465486_6042184018059853824_o.jpg
  • Roadie
  • when i try to share songs to my facebook, i can see that there is a 30 second preview player - which works fine for me. however a friend said that she sees only a static image, and sometimes it's jus...
  • 425 Views
  • 0 replies
  • 0 likes
  • 425 Views
  • 0 replies
  • 0 likes

Solved!! Why won't my playlist picture change?

I recently bought a new Macbook Air, and I made a new playlist just today. When I uploaded a picture, it worked just fine and it showed up perfectly. However, when I tried to change the picture of an older playlist, it just wouldn't change. While I w...

  • Casual Listener
  • I recently bought a new Macbook Air, and I made a new playlist just today. When I uploaded a picture, it worked just fine and it showed up perfectly. However, when I tried to change the picture of an...
  • aditishukla
  • Casual Listener
  • 999 Views
  • 2 replies
  • 0 likes
  • 999 Views
  • 2 replies
  • 0 likes

Unblock a song from a radio station

PlanPremiumCountryJapanDeviceiPhone XOperating SystemiOS 10 My Question or IssueYesterday, I accidentially clicked the block button on a song when I was playing a radio station. I just want to unblock the song that potentially I liked, but I couldn't...

  • Visitor
  • Plan Premium Country Japan Device iPhone X Operating System iOS 10   My Question or Issue Yesterday, I accidentially clicked the block button on a song when I was playing a radio stati...
  • 361 Views
  • 0 replies
  • 0 likes
  • 361 Views
  • 0 replies
  • 0 likes

Macbook Audio

I am currently using a MacBook pro to listen to Spotify but I run into problems when I use an app using the microphone. In my specific scenario when I am on a call on discord my Spotify sound quality seems to get muffled whenever I get into the call....

  • Newbie
  • I am currently using a MacBook pro to listen to Spotify but I run into problems when I use an app using the microphone. In my specific scenario when I am on a call on discord my Spotify sound quality...
  • 499 Views
  • 0 replies
  • 1 likes
  • 499 Views
  • 0 replies
  • 1 likes

Trying to play songs on web player, it's not responding - only plays last playlist I listened to

PremiumUSA MacBook AirOperating SystemmacOS Mohave 10.14.5 I'm trying to use the Web Player to listen to music at work, and when I click a song, it ignores the command, and momentarily flashes down in the bottom left the album cover for a different s...

  • Newbie
  • Premium USA   MacBook Air Operating System macOS Mohave 10.14.5   I'm trying to use the Web Player to listen to music at work, and when I click a song, it ignores the command, and mo...
  • Galadirith
  • Newbie
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Spotify keeps downloading same app version on Mac

Can one of you genuises explain why my Spotify, unprompted, downloads the Spotify App version for Apple from Spotify's website unprompted, even though I am already running the latest version? This seems to happen only when I open the program... It's ...

  • Visitor
  • Can one of you genuises explain why my Spotify, unprompted, downloads the Spotify App version for Apple from Spotify's website unprompted, even though I am already running the latest version? This se...
  • Loxer
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Download
    Download issue
  • 463 Views
  • 1 replies
  • 0 likes

"Can't Play Current Song" Every time i open my laptop

I have the Spotify desktop app on my macbook, and I have a paid premium account and am also on wifi. Every time I open my laptop, and go to play music, I get the error saying I can't play this song for every song in my library. This error goes away w...

  • Newbie
  • I have the Spotify desktop app on my macbook, and I have a paid premium account and am also on wifi. Every time I open my laptop, and go to play music, I get the error saying I can't play this song f...
  • Loxer
  • Spotify Star
  • 649 Views
  • 2 replies
  • 0 likes
  • 649 Views
  • 2 replies
  • 0 likes

Desktop doesn't show complete public playlist

PlanFreeCountryUK Device( Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiThere are some public playlists that don't seem to updating on my desktop but I can see the newest songs on the playlists on...

  • Casual Listener
  •   Plan Free Country UK   Device ( Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi There are some public play...
  • Lisichka101
  • Casual Listener
  • 687 Views
  • 6 replies
  • 0 likes
  • 687 Views
  • 6 replies
  • 0 likes

[BUG] Spotify Keeps turning off and on both shuffle and repeat on mac

Plan: PremiumOSX 10.14.6 I have tried deleting spotify and reinstalling as well as doing these steps on here: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallation-of-spotify/

  • Newbie
  • Plan: Premium OSX 10.14.6   I have tried deleting spotify and reinstalling as well as doing these steps on here: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallati...
  • Loxer
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

My Spotify keeps skipping every song i try to play, can someone help?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Spotify Star
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Why can I re-arrange playlist tracks on my iPhone but not on my MacBook anymore?

I used to be able to edit my playlist track order on my macbook as well as my iphone but now can't do the former. I used to be able to drag songs up or down the playlist on the Macbook but this function seems to have gone. Any ideas why?

  • Visitor
  • I used to be able to edit my playlist track order on my macbook as well as my iphone but now can't do the former. I used to be able to drag songs up or down the playlist on the Macbook but this funct...
  • Loxer
  • Spotify Star
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Spotify unbearably slow on Mac

PlanPremiumCountryGermanyDeviceMacBook Pro 15" (Late 2015)Operating SystemmacOS 10.14.5 My Question or Issue Hi,Spotify has become unusably slow. Starting up Spotify takes around 5 minutes. Getting a song to play sometimes takes up to 15 seconds. Loo...

  • Casual Listener
  • Plan Premium Country Germany Device MacBook Pro 15" (Late 2015) Operating System macOS 10.14.5   My Question or Issue   Hi, Spotify has become unusably slow.  Starting up ...
  • LuHulio
  • Music Fan
  • 773 Views
  • 2 replies
  • 2 likes
  • 773 Views
  • 2 replies
  • 2 likes

Alphabetical Order with "the"?

On both my Desktop Windows and Mac, and other devices, it seems that alphabetical order has changed again. I always order by Artist A-Z. When I first joined Spotify it would correctly remove "the" from artists, but now it has switched in the past few...

  • Regular
  • On both my Desktop Windows and Mac, and other devices, it seems that alphabetical order has changed again. I always order by Artist A-Z. When I first joined Spotify it would correctly remove "the" fr...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Spotify not loading up songs that are not saved although I am online

My spotify has always worked fine until now when i cant listen to anything that is not saved. i can search for songs and cue them but they dont play and sometimes just show as a blank bar in the cue list. I am online and connected to facebook but my ...

Screen Shot 2019-08-22 at 13.14.44.png Screen Shot 2019-08-22 at 13.15.30.png
  • Visitor
  • My spotify has always worked fine until now when i cant listen to anything that is not saved. i can search for songs and cue them but they dont play and sometimes just show as a blank bar in the cue ...
  • Loxer
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

How to stop Spotify from using up so much disk space

Hi there, My Spotify data folder is several gigabites in size. Is there a way to limit the size Spotify is allowed to use or turn offline song storage off or something?

  • Casual Listener
  • Hi there,   My Spotify data folder is several gigabites in size. Is there a way to limit the size Spotify is allowed to use or turn offline song storage off or something? 
  • Loxer
  • Spotify Star
  • 2010 Views
  • 1 replies
  • 0 likes
  • 2010 Views
  • 1 replies
  • 0 likes

Solved!! SPOTIFY APP Ver. 1.1.12.451.gdb77255f DROP with Enterprise PROXY.

PlanPremiumCountryItalyDeviceMBPOperating Systemmojave 10.14.6 (18G87) My Question or IssueHi there,I normally use spotify app at work. My enterprise uses Cisco WSA proxyes with Spotify connection allowed.With this last version, the connection drops ...

  • Casual Listener
  •   Plan Premium Country Italy Device MBP Operating System mojave 10.14.6 (18G87)   My Question or Issue Hi there, I normally use spotify app at work. My enterprise uses Cisco W...
  • apmari
  • Casual Listener
  • 787 Views
  • 2 replies
  • 0 likes
  • proxy
  • 787 Views
  • 2 replies
  • 0 likes

Solved!! Plays for 6 seconds then says "can't play current song"

PlanPremiumCountryUSA Device Macbook Pro late 2016Operating SystemMac os a Mojave I have had this problem for at least a years. I have premium: Works on phone - Only works for 6 seconds on Mac desktop (OS Mojave) ... then the blue error message (cann...

  • Casual Listener
  •   Plan Premium Country USA   Device  Macbook Pro late 2016 Operating System Mac os a Mojave   I have had this problem for at least a years. I have premium: Works on ph...
  • tatoz
  • Casual Listener
  • 1755 Views
  • 2 replies
  • 0 likes
  • 1755 Views
  • 2 replies
  • 0 likes

Solved!! Don't like button is not active if I unliked the song.

Looks like I can not mark the song as Don't like if I liked it once before and unliked after.

don't_like.gif
  • Casual Listener
  •                         Looks like I can not mark the song as Don't like if I liked it once before and unliked after.  
  • kukareka
  • Casual Listener
  • 727 Views
  • 2 replies
  • 0 likes
  • 727 Views
  • 2 replies
  • 0 likes