Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2495 Views
1 replies
0 likes

2495 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4971 Views
1 replies
0 likes

4971 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3611 Views
1 replies
3 likes

3611 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39520 Views
19 replies
1 likes
music stops

39520 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165417 Views
0 replies
35 likes
Mac

165417 Views
0 replies
35 likes

Superuser Contribution Friend Activity not updating properly on Desktop

PlanPremiumCountry: Australia Device Macbook Air 2017Operating SystemMac Version 10.13.2(High Sierra) My Question or IssueMy friend activity keeps blanking out and I normally follow 40 people but only 10 people are coming up on my Friend Activity

aliciachristiee
Casual Listener
Plan Premium Country: Australia Device Macbook Air 2017 Operating System Mac Version 10.13.2(High Sierra) My Question or Issue My friend activity keeps bla...
2020-03-23 9:53:10 AM
2020-03-25 2:07:32 PM
Ivan
Spotify Legend
649 Views
1 replies
0 likes
FriendActivity

649 Views
1 replies
0 likes

Solved!!Superuser Contribution Next song starts somewhere in the middle

On some playlists (the last one this happened on was "Deep House Relax") when one song ends it starts the next some somewhere in the middle after an unusually long crossfade. After some investigation, it seems this is a feature that some playlists ha...

douira
Roadie
On some playlists (the last one this happened on was "Deep House Relax") when one song ends it starts the next some somewhere in the middle after an unusually long crossfade. After some invest...
2018-09-21 6:14:52 PM
2020-03-25 1:29:57 PM
douira
Roadie
56436 Views
51 replies
22 likes

56436 Views
51 replies
22 likes

Superuser Contribution Friend Activity Desktop

Plan: PremiumCountry: USA DeviceMacbook Pro late 2015Operating SystemMacOS Catalina 10.15.3 My Question or IssueOver the past few days, my friend activity feed has failed to update and at times friends have stopped appearing from the feed. I only fol...

bench96
Visitor
Plan: Premium Country: USA Device Macbook Pro late 2015 Operating System MacOS Catalina 10.15.3 My Question or Issue Over the past few days, my friend activity feed has failed ...
2020-03-21 3:29:51 PM
2020-03-25 12:16:00 PM
Ivan
Spotify Legend
2364 Views
5 replies
5 likes

2364 Views
5 replies
5 likes

Filter is back in Albums view! But it doesn't quite work right.

Thank you for finally adding a filter function to the Albums view. This is a looonnnng overdue feature. I'm glad to see that it's there and that it filters the grid of albums as you type. One problem:It only filters on the album title. If I type "Rad...

TylerHealey
Music Fan
Thank you for finally adding a filter function to the Albums view. This is a looonnnng overdue feature. I'm glad to see that it's there and that it filters the grid of albums as you type. On...
2017-03-23 4:41:59 PM
2020-03-25 10:41:29 AM
moonstargalaxy
Newbie
763 Views
4 replies
1 likes
Mac
Windows

763 Views
4 replies
1 likes

Recently played artist not updating

PlanPremium Operating SystemmacOS Catalina 10.15.3 My Question or IssueYet another post about recently played artists not updating! There's a number of posts regarding this that have been closed claiming that it's been fixed.. it hasn't, it's still a...

ClintCarrion
Casual Listener
Plan Premium Operating System macOS Catalina 10.15.3 My Question or Issue Yet another post about recently played artists not updating! There's a number of posts regarding this th...
2020-02-25 4:32:42 PM
2020-03-24 3:23:31 PM
ClintCarrion
Casual Listener
1192 Views
3 replies
1 likes
macOS
recent artists
still an issue

1192 Views
3 replies
1 likes

Can't seem to get rid of "sponsored" banner on Browse page

HiWhen I opened up Spotify there was a huge banner advertising Post Malone with the small letters saying it was sponsored content. I'm a premium subscriber so why am I still getting an advert. I've attached a file to show what I mean. There seems to ...

magicrevolver
Gig Goer
Hi When I opened up Spotify there was a huge banner advertising Post Malone with the small letters saying it was sponsored content. I'm a premium subscriber so why am I still getting an advert. I've...
2018-04-30 10:45:43 AM
2020-03-23 1:30:58 PM
lasuax
Newbie
2304 Views
3 replies
1 likes

2304 Views
3 replies
1 likes

Superuser Contribution Can't delete playlists on macbook

Premium Device(Macbook pro 2017 13" & 2018 15")Operating System(catalina) I can't seem to delete playlists on either of my macbooks. I click delete but nothing happens. This is the case for the sidebar as well as my public playlists screen. Persists ...

wilrus17
Newbie
...appens. This is the case for the sidebar as well as my public playlists screen. Persists even after removing Spotify and redownloading it. Gave it a go on my iphone and it worked. &n...
2020-03-20 4:57:07 PM
2020-03-23 12:22:37 PM
Ivan
Spotify Legend
1096 Views
1 replies
0 likes

1096 Views
1 replies
0 likes

Solved!!Superuser Contribution Podcasts (saved and suggestions) disappeared? Menu gone?

After the last update I just performed, I can't access any podcasts anymore. No menu for them any more. When I search for podcasts, I get a completely non-responsive menu that gives me nothing. All my saved podcasts have disappeared as well. Premium ...

RamseyJansen
Casual Listener
After the last update I just performed, I can't access any podcasts anymore. No menu for them any more. When I search for podcasts, I get a completely non-responsive menu that gives me nothi...
2020-03-19 6:10:10 PM
2020-03-23 12:06:32 PM
RamseyJansen
Casual Listener
819 Views
2 replies
0 likes

819 Views
2 replies
0 likes

Superuser Contribution Why is there still no way to save albums offline on desktop?

So I recently wanted to save some albums for offline listening on my mac, but apparently you still can't do that without having to convert it into a playlist... I've found a thread about this from 2014. How can it be, that this is still not possible ...

admkngs
Visitor
So I recently wanted to save some albums for offline listening on my mac, but apparently you still can't do that without having to convert it into a playlist... I've found a thread about this ...
2020-03-05 7:26:01 PM
2020-03-23 10:32:34 AM
Ivan
Spotify Legend
633 Views
1 replies
0 likes

633 Views
1 replies
0 likes

Solved!! liked songs remove

PlanPremiumDeviceMacBook Pro 13" 2018Operating SystemMacOS CatalineeMy Question or IssueHow can I remove the liked songs? Check image attached, I don't even have an option to remove certain songs

rsales9
Casual Listener
Plan Premium Device MacBook Pro 13" 2018 Operating System MacOS Catalinee My Question or Issue How can I remove the liked songs? Check image attached, I don't even have an option to remove cer...
2020-03-22 12:57:03 PM
2020-03-22 8:06:46 PM
rsales9
Casual Listener
680 Views
2 replies
0 likes

680 Views
2 replies
0 likes

Spotify Mutes After Using Other Apps

PlanPremiumCountryHong Kong DeviceMacbook Air 2019 Every time I watch a video on Youtube or Netflix, Spotify mutes itself when I play music afterward. It is on full volume and the music is playing, but there is no sound coming out. I've tried reinsta...

Theresiap
Casual Listener
Plan Premium Country Hong Kong Device Macbook Air 2019 Every time I watch a video on Youtube or Netflix, Spotify mutes itself when I play music afterward. It is on full volume a...
2020-03-21 3:49:03 AM
2020-03-21 12:48:17 AM
Theresiap
Casual Listener
895 Views
2 replies
1 likes

895 Views
2 replies
1 likes

Solved!! Mac Desktop App showing Arabic

Plan PremiumFree/PremiumCountry US Device MacBook Pro (13" late 2013)(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Catalina 10.15.3(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As shown in the attachment, "Spotify...

spot-cleve
Casual Listener
Plan Premium Free/Premium Country US Device MacBook Pro (13" late 2013) (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Ca...
2020-03-18 2:14:28 PM
2020-03-21 8:49:57 PM
Emilia_8
Community Legend
1533 Views
3 replies
0 likes

1533 Views
3 replies
0 likes

I cannot access an album

PremiumCanada DeviceOSX Spotify or Android, same behavior.Operating System My Question or IssueFor some reasons I cannot access an album that I used to be able to access:https://open.spotify.com/album/2DVILs7Y6eVHv8e6h2haAISame behavior on desktop OS...

zabbaskeema
Casual Listener
Premium Canada Device OSX Spotify or Android, same behavior. Operating System My Question or Issue For some reasons I cannot access an album that I used to be able to ...
2020-03-21 2:40:10 PM
2020-03-21 4:22:07 PM
Emilia_8
Community Legend
373 Views
1 replies
0 likes

373 Views
1 replies
0 likes

Superuser Contribution [DESKTOP MACOS] can't disable crossfade

PlanPremiumCountryBrasilDeviceMacbook Pro mid 2012Operating SystemmacOs Catalina My Question or IssueCant disable crossfade. Same playlist on iphone does not have crossfade enabled.Have already installed Spotify again, according to some answers about...

mchagas90
Visitor
Plan Premium Country Brasil Device Macbook Pro mid 2012 Operating System macOs Catalina My Question or Issue Cant disable crossfade. Same playlist on iphone does not have crossfade e...
2020-03-17 12:39:37 AM
2020-03-19 8:32:15 AM
Ivan
Spotify Legend
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

Friends Activity: some friends disappear from feed (Mac desktop)

PlanPremiumCountryCanadaDeviceMacBookAir6,2 (2014)Operating SystemMac OS X Mojave 10.14.6Spotify version1.1.20.510.g7d28aaaaAccount TypeNot linked to FacebookMy Question or IssueI'm following 4 people. About two weeks ago, one friend disappeared from...

nutzchucker
Casual Listener
Plan Premium Country Canada Device MacBookAir6,2 (2014) Operating System Mac OS X Mojave 10.14.6 Spotify version 1.1.20.510.g7d28aaaa Account Type Not linked to Facebook My Question or Is...
2019-11-28 9:25:17 AM
2020-03-18 12:02:33 AM
nutzchucker
Casual Listener
3945 Views
1 replies
2 likes
Friend Activity some friends missing

3945 Views
1 replies
2 likes

Crackling sounds when shuffle is on

I have iMac and latest Catalina. When playing on shuffle mode daily mixes or anything every time the song changes a really really annoying crackling sound appears between songs. I listen through bluetooth receiver. I've tried Spotify clean install, i...

roosamanna
Casual Listener
I have iMac and latest Catalina. When playing on shuffle mode daily mixes or anything every time the song changes a really really annoying crackling sound appears between songs. I listen through blue...
2020-03-16 8:12:00 PM
2020-03-17 8:56:57 PM
roosamanna
Casual Listener
421 Views
2 replies
0 likes

421 Views
2 replies
0 likes

I can't search for a song/artist in my iMac-app

Hi!I have some huge problems. The search-function dosen't work on my Apotify iMac-app. I have deleted and reinstalled the app, but the problem still excist. It have been like this for over a year... What can I do to fix it? PlanFree/PremiumCountry - ...

stmana
Visitor
Hi! I have some huge problems. The search-function dosen't work on my Apotify iMac-app. I have deleted and reinstalled the app, but the problem still excist. It have been like this for over a year.....
2020-03-06 2:07:24 AM
2020-03-17 6:33:49 PM
Loxer
Community Legend
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Can't stop autoplay! (bug?) My Play Queue - Next Up is populated even with autoplay turned off

Plan - PremiumCountry - NZ Device - MacBook Pro 2019Operating System - Mojave 10.14.6Spotify for Mac - 1.1.26.501.gbe11e53b (note, I just installed this in the last few weeks) My Question or IssueI have a question (possible bug?) regarding autoplay a...

kaleidoscope11
Regular
Plan - Premium Country - NZ Device - MacBook Pro 2019 Operating System - Mojave 10.14.6 Spotify for Mac - 1.1.26.501.gbe11e53b (note, I just installed t...
2020-02-27 4:10:22 AM
2020-03-16 10:29:07 PM
kaleidoscope11
Regular
754 Views
3 replies
0 likes

754 Views
3 replies
0 likes

Solved!!Superuser Contribution Music Request Form

Are you guys able to add the song "Be Alright" by Hwasa?https://www.youtube.com/watch?v=8oX3bTGcFvY&

Kiranu
Visitor
Are you guys able to add the song "Be Alright" by Hwasa? https://www.youtube.com/watch?v=8oX3bTGcFvY&
2020-03-15 8:42:52 PM
2020-03-16 12:00:54 PM
Ivan
Spotify Legend
1291 Views
2 replies
0 likes

1291 Views
2 replies
0 likes

Superuser Contribution Have to refresh playlist everytime I change order of songs

PlanPremium FamilyCountryUnited StatesDeviceMacbook AirOperating SystemOS X Version 10.5.9 Hi, I'm having trouble ordering the songs on my playlist. Since this morning, every time I change the order of the song, the song won't actually go into its ne...

violadude1
Newbie
Plan Premium Family Country United States Device Macbook Air Operating System OS X Version 10.5.9 Hi, I'm having trouble ordering the songs on my playlist. Since this ...
2020-03-15 1:06:38 AM
2020-03-16 10:55:18 AM
Ivan
Spotify Legend
727 Views
1 replies
0 likes

727 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts