Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5739 Views
1 replies
0 likes

5739 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7708 Views
1 replies
0 likes

7708 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5432 Views
1 replies
3 likes

5432 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43190 Views
19 replies
1 likes
music stops

43190 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167728 Views
0 replies
35 likes
Mac

167728 Views
0 replies
35 likes

can't find a podcast that should be there

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to listen to this podcast. Seems to be available online, but can't find it in my deskt...

elessarr
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Trying ...
2020-04-18 12:39:37 PM
321 Views
0 replies
0 likes

321 Views
0 replies
0 likes

Spotify has stopped seeing the folder with my local files in

Plan PremiumCountry UK DeviceMacBook airOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I usually use a folder "spotify" for local files. "Local files" didn't see the recent local files I created. Sometimes it takes a w...

mrbunny
Regular
Plan Premium Country UK Device MacBook air Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I usually use a folder "spotify" for local file...
2020-04-18 11:58:34 AM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Superuser Contribution Spotify error messages one after the other preventing me from using the app on Mac

I’m at my wit’s end with this, the Spotify support chat is actually slower than the community forum. I’d been getting an error code (4) saying my Spotify has no internet connection even though my internet is working fine (on Spotify app for Mac). I t...

chrysler2424
Regular
I’m at my wit’s end with this, the Spotify support chat is actually slower than the community forum. I’d been getting an error code (4) saying my Spotify has no internet connection even thou...
2020-04-16 10:07:25 PM
2020-04-17 12:07:10 PM
Ivan
Spotify Legend
1160 Views
1 replies
2 likes

1160 Views
1 replies
2 likes

Superuser Contribution Strange red glitch appearing outside of my desktop Spotify

Plan - PremiumCountry - USADevice - 2017 5K Retina Display 27" iMacOperating System - iOS Catalina 10.15 Any idea at all why, when I open Spotify sometimes, it would appear with this red translucent overlay around it??? I was viewing a photo in Photo...

caviesfan110
Regular
Plan - Premium Country - USA Device - 2017 5K Retina Display 27" iMac Operating System - iOS Catalina 10.15 Any idea at all why, when I open Spotify sometimes, it would appear with this r...
2020-04-16 9:38:16 PM
2020-04-17 11:49:00 AM
Ivan
Spotify Legend
1240 Views
1 replies
0 likes
bug
Desktop
Glitch
iOS
Mac
visual glitch

1240 Views
1 replies
0 likes

Solved!! date added on spotify showing up as "in a year"

I'm using the free version of spotify on the mac and the date added section of my playlists shows up as "in a year." I've tried reinstalling spotify but it still shows up. What can I do to fix this?

apsaraengel
Casual Listener
I'm using the free version of spotify on the mac and the date added section of my playlists shows up as "in a year." I've tried reinstalling spotify but it still shows up. What can I d...
2019-03-04 11:42:14 PM
2020-04-17 4:56:49 AM
KBWesch
Visitor
3071 Views
4 replies
0 likes

3071 Views
4 replies
0 likes

Can't hear music from Local Files

Plan: PremiumCountry: USADevice: Desktop MACOperating System: Catalina 10.15.4 I have a couple songs on the Apple Music app on my Mac which used to play fine on Spotify but no longer do so. You can see the song grayed-out on the Spotify playlist and ...

545eye
Casual Listener
Plan: Premium Country: USA Device: Desktop MAC Operating System: Catalina 10.15.4 I have a couple songs on the Apple Music app on my Mac which used to play fine on Spotify but no longer d...
2020-04-16 8:04:06 PM
472 Views
0 replies
0 likes

472 Views
0 replies
0 likes

Cannot remove songs from made for you on mac desktop app

PlanPremiumIndiaDeviceMacbook ProMy Question or IssueI remember previously having the feature to remove songs from made for you on the desktop app as well. Why is it not there now?https://support.spotify.com/us/article/made-for-you-playlists/

saisrivathsa
Newbie
Plan Premium India Device Macbook Pro My Question or Issue I remember previously having the feature to remove songs from made for you on the desktop app as well. Why is it not there now? htt...
2020-04-16 3:00:44 PM
384 Views
0 replies
0 likes
made for you

384 Views
0 replies
0 likes

x button does not close spotify (Mac)

Spotify will not close when hitting the close button and instead minimizes.It is not much of an extra step to simply right click and quit the app, but it's a step I really shouldn't have to be taking. There is already a minimize button and there is l...

LynnIsle
Newbie
Spotify will not close when hitting the close button and instead minimizes. It is not much of an extra step to simply right click and quit the app, but it's a step I really shouldn't have to be taki...
2020-04-16 6:30:23 AM
2020-04-16 12:35:08 PM
Tom
Community Legend
3335 Views
1 replies
1 likes

3335 Views
1 replies
1 likes

Local Files Not Showing Album Covers On Desktop App

PlanPremiumCountryCanada DeviceMacBook Air (2017)Operating SystemmacOS Catalina 10.15.4 My Question or Issue i have some mp3 files on my computer, imported them to iTunes and edited their data so they would show up properly with an artist name and ti...

webseries
Newbie
Plan Premium Country Canada Device MacBook Air (2017) Operating System macOS Catalina 10.15.4 My Question or Issue i have some mp3 files on my computer, imported them...
2020-04-16 5:45:31 AM
451 Views
0 replies
1 likes
local files
macOS

451 Views
0 replies
1 likes

Emoji Playlist Title not Displaying on Desktop Version

Hi Guys, Hope yours all keeping well!! So on my iPhone, I named a playlist using the Cold Emoji (Screenshot 1), However on the desktop version the playlist title is displaying as a Square (Screenshot 2). I know it's not a big issue, it would just be ...

EndaMcVey
Visitor
Hi Guys, Hope yours all keeping well!! So on my iPhone, I named a playlist using the Cold Emoji (Screenshot 1), However on the desktop version the playlist title is displaying as a...
2020-04-15 12:53:20 PM
1229 Views
0 replies
0 likes
Desktop
Playlists

1229 Views
0 replies
0 likes

UI bug

Hi Spotify team, I rarely using Spotify application on MacBook and today I found a tiny problem with the play button on the Popular Section of an artist.Seem like the center triangle icon not in the right place every time I clicked, but in any other ...

Tung_Vu
Visitor
Hi Spotify team, I rarely using Spotify application on MacBook and today I found a tiny problem with the play button on the Popular Section of an artist. Seem like the center triangle icon not in th...
2020-04-15 7:16:19 AM
2020-04-15 11:46:57 AM
Tom
Community Legend
572 Views
1 replies
0 likes
UI

572 Views
1 replies
0 likes

Solved!!Superuser Contribution How Do I Restore a Deleted Song to its Original Date it Was Added?

Hi there, So yesterday evening I was going through my playlists to remove some tracks I didn't like and it took me quite some time before realizing that I removed a specific track I liked without intention. At this point, I've removed quite a handful...

user-removed
Visitor
Hi there, So yesterday evening I was going through my playlists to remove some tracks I didn't like and it took me quite some time before realizing that I removed a specific track I liked wi...
2020-04-12 9:19:16 AM
2020-04-15 11:43:04 AM
Katerina
Spotify Legend
1475 Views
1 replies
0 likes

1475 Views
1 replies
0 likes

Superuser Contribution "Discovered On" playlists showing 0 listeners sitewide for all artists !?!

I noticed 3 days ago that all playlists sitewide in the "Discovered On" section are showing 0 listeners. (I am using the desktop app)This problem has been there for at least 3 days now.Is this due to Corona or what is going on?!? I attach a screensho...

peterbeau
Roadie
I noticed 3 days ago that all playlists sitewide in the "Discovered On" section are showing 0 listeners. (I am using the desktop app) This problem has been there for at least 3 days now. Is this ...
2020-04-09 1:06:53 PM
2020-04-14 5:51:46 PM
peterbeau
Roadie
1386 Views
3 replies
0 likes
technical

1386 Views
3 replies
0 likes

Local files in QNAP NAS: bad performance

PlanPremiumCountrySwedenDeviceMacbook Pro 16-inch 2019Operating SystemmacOS Catalina 10.15.4 My Question or IssueHello, I have +21.000 local files (mp3) stored in a NAS. I have added them into Spotify via local files. What happens is that the perform...

pachero
Newbie
Plan Premium Country Sweden Device Macbook Pro 16-inch 2019 Operating System macOS Catalina 10.15.4 My Question or Issue Hello, I have +21.000 local files (mp3) stored in a NAS. I ha...
2020-04-13 4:09:05 PM
1053 Views
0 replies
1 likes
LocalFiles
nas

1053 Views
0 replies
1 likes

Superuser Contribution Weird Queue issues

PlanPremiumCountryUKOperating SystemMac OS X Mojave So this one is a bit of a weird one. When I play songs from my "liked songs" list, after it's played that song, the queue will update and jump back to the first songs in the "liked songs" list after...

Jasbraman
Casual Listener
Plan Premium Country UK Operating System Mac OS X Mojave So this one is a bit of a weird one. When I play songs from my "liked songs" list, after it's played that song, t...
2020-04-13 2:11:36 PM
2020-04-13 3:58:09 PM
Mario
Spotify Legend
1583 Views
3 replies
3 likes
Troubleshooting

1583 Views
3 replies
3 likes

Superuser Contribution Mac Search Not Working

I have Spotify Mac Mojave v.1.1.30.658.gf13cde74. My mac search feature isn't working in thee Spotify app. I tried re-installing, logging out and in, still isn't working.

aidanrico
Visitor
I have Spotify Mac Mojave v.1.1.30.658.gf13cde74. My mac search feature isn't working in thee Spotify app. I tried re-installing, logging out and in, still isn't working.
2020-04-09 5:27:39 PM
2020-04-13 1:09:02 PM
Ivan
Spotify Legend
1342 Views
1 replies
1 likes
Mac
Search

1342 Views
1 replies
1 likes

Superuser Contribution The crossfade skips tracks from songs in playlists added before the 1.1.30.658.gf13cde74 update.

After updating to the latest version of Spotify on the Mac, my crossfade (set to 8sec) skips 2-4 songs for some reason, and I don't have shuffle play on. However, with songs added into playlists from before the 1.1.30.658.gf13cde74 update, it does th...

Doggie_Records
Newbie
After updating to the latest version of Spotify on the Mac, my crossfade (set to 8sec) skips 2-4 songs for some reason, and I don't have shuffle play on. However, with songs added into playlists from...
2020-04-11 6:29:29 AM
2020-04-13 11:58:55 AM
Elena
Moderator
582 Views
1 replies
0 likes

582 Views
1 replies
0 likes

Superuser Contribution taking too much to quit the app

Spotify premiumIndia DeviceMacBook Air 2019Operating SystemmacOS 10.15.4 My Question or Issuethe app is taking too much time to quit

rishikleo
Casual Listener
Spotify premium India Device MacBook Air 2019 Operating System macOS 10.15.4 My Question or Issue the app is taking too much time to quit
2020-04-11 9:19:45 AM
2020-04-13 10:52:10 AM
Ivan
Spotify Legend
472 Views
1 replies
0 likes

472 Views
1 replies
0 likes

Change/View current song on Mac without changing windows

Plan: PremiumCountry: USA Device: Macbook AirOperating System: iOS 10 When Spotify is closed it will continue to play. You can toggle between songs and adjust volume using the F7 to F12 keys. But when I go to the next song, I can not see the title, a...

harrishe27
Newbie
Plan: Premium Country: USA Device: Macbook Air Operating System: iOS 10 When Spotify is closed it will continue to play. You can toggle between songs and adjust volume u...
2020-04-10 4:29:46 PM
2020-04-10 6:09:20 PM
Bethany_Dawn
Community Legend
5502 Views
1 replies
0 likes

5502 Views
1 replies
0 likes

Why does sometimes there no sound coming from my Spotify app but the bar says it is playing?

I am using the Spotify application on my Macbook Pro. The app is always open while I am doing other things and when I want to play my music sometimes there is no sound playing (only on Spotify, sound from Youtube or anything else works fine) but the ...

cindy_lin
Casual Listener
I am using the Spotify application on my Macbook Pro. The app is always open while I am doing other things and when I want to play my music sometimes there is no sound playing (only on Spotify, sound...
2019-11-30 2:07:18 PM
2020-04-10 1:22:44 PM
abreukueffner
Visitor
1644 Views
3 replies
4 likes

1644 Views
3 replies
4 likes

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