Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2442 Views
1 replies
0 likes

2442 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4896 Views
1 replies
0 likes

4896 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3582 Views
1 replies
3 likes

3582 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39478 Views
19 replies
1 likes
music stops

39478 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165372 Views
0 replies
35 likes
Mac

165372 Views
0 replies
35 likes

High CPU Usage by local FLAC files

Hi, I just solved my Spotify for Mac problem and would like to leave my solution here. I was affected by high CPU usage problem for quite a while now and tried several solutions from this community such as disabling hardware acceleration or reinstall...

hamzaabamboo
Visitor
Hi, I just solved my Spotify for Mac problem and would like to leave my solution here. I was affected by high CPU usage problem for quite a while now and tried several solutions from this co...
2020-03-04 7:28:29 AM
367 Views
0 replies
0 likes

367 Views
0 replies
0 likes

Solved!! CATALINA? Will it works?

PlanFreeCountryFranceDeviceMacbook Pro 2015Operating SystemMac OS Mojave 10.14.6 My QuestionHello I have a mac book pro (2015) with Mojave. I'd like to know if downloading the Catalina version might prevent my Spotify app from working. I don't want t...

fisherman3
Visitor
Plan Free Country France Device Macbook Pro 2015 Operating System Mac OS Mojave 10.14.6 My Question Hello I have a mac book pro (2015) with Mojave. I'd like to know if downlo...
2020-03-02 6:02:53 PM
2020-03-03 6:10:01 PM
Bethany_Dawn
Community Legend
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Can't Play Songs in Like Songs Playlist in reverse chronological order

I am a Spotify premium user, in Canada. When using the Mac Spotify app (version 1.1.17.543.geb9254e9 on Mac OS 10.14.4), I can sort liked songs by "date added": either oldest first, or newest first.If sorted newest first, payback works fine, plays ea...

wleadie
Casual Listener
I am a Spotify premium user, in Canada. When using the Mac Spotify app (version 1.1.17.543.geb9254e9 on Mac OS 10.14.4), I can sort liked songs by "date added": either oldest first, or ne...
2019-10-31 12:24:58 AM
2020-03-03 5:52:59 PM
parekhshama
Visitor
1321 Views
2 replies
0 likes

1321 Views
2 replies
0 likes

BLUETOOTH blocking the MAC

Hi community I noticed that my Mac is often heating and when I look more into the monitor, there are some tasks that are using a lot of memory, disk and processor, specially CFPREFSD when looking on Internet forums, it seems that bluetooth with spoti...

viensvoirtonton
Regular
Hi community I noticed that my Mac is often heating and when I look more into the monitor, there are some tasks that are using a lot of memory, disk and processor, specially CFPREFSD ...
2020-02-06 9:22:35 AM
2020-03-03 9:42:50 AM
viensvoirtonton
Regular
1067 Views
3 replies
0 likes

1067 Views
3 replies
0 likes

Superuser Contribution Web Player won't work

Whenever i try to open web player, i get this screen that says that something went wrong and that i need to reload the page. I did that and it didn't work. I tried resetting my laptop and it still didn't work. I need help please.

TheOOFMaster4
Casual Listener
Whenever i try to open web player, i get this screen that says that something went wrong and that i need to reload the page. I did that and it didn't work. I tried resetting my laptop and it still di...
2020-02-21 7:24:41 PM
2020-03-03 9:41:56 AM
Mario
Spotify Legend
717 Views
3 replies
0 likes

717 Views
3 replies
0 likes

Superuser Contribution How to prevent local files from playing?

I've got tons of MP3s on my Mac, many of them live. It happens very often so that when I play an album from Spotify, it suddenly plays one of the tracks from the local hard drive instead of the one on the album. I prefer to use iTunes to play the loc...

diotapio
Casual Listener
I've got tons of MP3s on my Mac, many of them live. It happens very often so that when I play an album from Spotify, it suddenly plays one of the tracks from the local hard drive instead of the one o...
2018-08-30 3:02:06 PM
2020-03-02 5:16:16 PM
richbobv
Casual Listener
4535 Views
9 replies
1 likes

4535 Views
9 replies
1 likes

OSX - Spotify App Must be Force Quit after logging in: Spotify Crashes on Exit.

Premium PlanUSADeviceMacbook Pro late 2018Operating SystemHigh Sierra Version 10.13.6 My Question or IssueAs the title indicates, once I have logged into the Spotify app on OSX, it works fine, but must be Force Quit in order to close. If I delete ~Li...

rexfordadam
Casual Listener
Premium Plan USA Device Macbook Pro late 2018 Operating System High Sierra Version 10.13.6 My Question or Issue As the title indicates, once I have logged into the Spotify app on OSX, ...
2020-03-02 2:20:58 AM
2020-03-02 2:35:16 AM
rexfordadam
Casual Listener
1333 Views
2 replies
0 likes
Crash

1333 Views
2 replies
0 likes

Ad banners block Album Title

I scroll to the bottom of an album, and this rapper banner blocks the titles of the Albums. Other ads let it appear normally. Changing my screen resolution doesn't help. It's only this specific ad that blocks the titles. PlanFree/PremiumCountry Dev...

Screen Shot 2020-02-28 at 10.45.24 AM.png

Screen Shot 2020-02-28 at 10.45.47 AM.png

firefiey1
Gig Goer
I scroll to the bottom of an album, and this rapper banner blocks the titles of the Albums. Other ads let it appear normally. Changing my screen resolution doesn't help. It's only this specific ad th...
2020-02-28 4:55:34 PM
930 Views
0 replies
1 likes
bug
Desktop
Desktop Mac
Mac

930 Views
0 replies
1 likes

[Desktop] Where's the album cover in the new macOS interface?!

The album cover in the bottom left corner have completely disappeared with the new desktop interface!Someone can, explain why is a good idea to take off album cover?

israelbarros
Regular
The album cover in the bottom left corner have completely disappeared with the new desktop interface! Someone can, explain why is a good idea to take off album cover?
2020-01-27 10:50:50 AM
2020-02-28 3:27:35 PM
israelbarros
Regular
611 Views
2 replies
0 likes
Desktop

611 Views
2 replies
0 likes

com.spotify.client - always the same since years...

Hello, first I'm Premium User under Mac OS Catalina 10.15.2 with my Mac Mini mid-2012.My question : how to change "com.spotify.client" location to use a different hd. In my case : change the location from an hd ssd to a normal hdd ... to avoid short ...

samsamy
Casual Listener
Hello, first I'm Premium User under Mac OS Catalina 10.15.2 with my Mac Mini mid-2012. My question : how to change "com.spotify.client" location to use a different hd. I...
2020-01-29 11:35:25 PM
2020-02-28 9:27:55 AM
samsamy
Casual Listener
2762 Views
2 replies
1 likes

2762 Views
2 replies
1 likes

Audio stops using Spotify Client on Mac with Bose USB Speakers

Family PlanPremiumUK 5K iMacMojave 10.14.6Spotify 1.1.26.501.gbe11e53b IssueSpotify has recently randomly stop playing audio through my Bose USB Speakers - this has worked for years. The song continues playing but with no audio... switch the audio to...

Andrewcutler
Casual Listener
Family Plan Premium UK 5K iMac Mojave 10.14.6 Spotify 1.1.26.501.gbe11e53b Issue Spotify has recently randomly stop playing audio through my Bose USB Speakers - this has w...
2020-02-27 10:26:15 PM
300 Views
0 replies
0 likes

300 Views
0 replies
0 likes

Superuser Contribution LENTITUD EXTREMA EN iMAC al cargar las listas, covers e info

Tengo una iMac con iOS 10.9.5 (Mavericks). La app instalada demora SIGLOS en cargar. Inclusive una vez que cargó mis listas y la actividad de mis amigos, cuando cambio de una lista a otra, nuevamente la demora. He instalado la app varias veces y nada...

Ivanfajardo
Casual Listener
Tengo una iMac con iOS 10.9.5 (Mavericks). La app instalada demora SIGLOS en cargar. Inclusive una vez que cargó mis listas y la actividad de mis amigos, cuando cambio de una lista a otra, nuevamente...
2017-11-14 10:54:33 PM
2020-02-27 2:45:34 PM
Ivan
Spotify Legend
928 Views
2 replies
2 likes
Mac

928 Views
2 replies
2 likes

Recently Played artists not updating on Homepage

Plan = PremiumCountry = Ireland DeviceMacBook Pro (Retina, 15-inch, Mid 2015)Operating System10.15.3 (19D76) My Question or IssueThe recently played artists on my homepage never update. When I click the "Recently Played" under "Your Library" they upd...

Cen92
Casual Listener
Plan = Premium Country = Ireland Device MacBook Pro (Retina, 15-inch, Mid 2015) Operating System 10.15.3 (19D76) My Question or Issue The recently played artists on my homepage...
2020-02-20 4:49:59 PM
2020-02-27 10:47:11 AM
Cen92
Casual Listener
741 Views
2 replies
1 likes

741 Views
2 replies
1 likes

Can't download spotify app on Mac OS X 10.9.4

Hi! I downloaded Spotify on my new Macbook Air a month or two ago, when it suddenly stopped working (the app wouldnt open). I then deleted the whole thing and tried downloading again - though when I try to open the newly downloaded app, it wont open....

mcarolinew
Casual Listener
Hi! I downloaded Spotify on my new Macbook Air a month or two ago, when it suddenly stopped working (the app wouldnt open). I then deleted the whole thing and tried downloading again - though ...
2014-08-19 1:17:33 PM
2020-02-27 10:08:33 AM
gusissocute
Visitor
3989 Views
3 replies
2 likes
Mac

3989 Views
3 replies
2 likes

Superuser Contribution Podcast episodes pausing when episode starts--have to manually press play at beginning

Spotify premium. Mac OSX 10.15.2, Macbook Pro 2015 13" I listen to podcasts in sequence. But each time the next episode plays after the previous one ended, it pauses about 30 seconds in. This happens every time an episode auto-queues, and it essentia...

xnphls
Casual Listener
Spotify premium. Mac OSX 10.15.2, Macbook Pro 2015 13" I listen to podcasts in sequence. But each time the next episode plays after the previous one ended, it pauses about 30 seconds in. Thi...
2020-01-27 6:08:53 AM
2020-02-27 9:31:08 AM
Katerina
Spotify Legend
875 Views
2 replies
0 likes

875 Views
2 replies
0 likes

I cannot upload and save my playlist cover image

Ive seen many threads about this issue, but I still cannot upload a simple image to my custom made playlist? I'm also a premium customer if that was potentially a special feature, therefore I'm wondering how to make this work?

audrictrudeau
Newbie
Ive seen many threads about this issue, but I still cannot upload a simple image to my custom made playlist? I'm also a premium customer if that was potentially a special feature, therefore ...
2020-01-29 4:40:19 PM
2020-02-27 2:32:36 AM
Loxer
Community Legend
753 Views
1 replies
0 likes
image
Upload

753 Views
1 replies
0 likes

Error 30 firewall may be blocking Spotify

DISCLAIMER: I DID the Clean reimstare and no proxy, NOTHING. I logged out of Spotify while doing the quick and clean reinstall and now I get this message: ERROR 30. PLEASE HELP. I am on Mac Mojave Version 10.14.6 MacBook Air 11-inch, Mid 2013 Most up...

Cloud1
Gig Goer
DISCLAIMER: I DID the Clean reimstare and no proxy, NOTHING. I logged out of Spotify while doing the quick and clean reinstall and now I get this message: ERROR 30. PLEASE HELP....
2020-02-11 4:25:05 AM
2020-02-27 2:23:50 AM
Loxer
Community Legend
1012 Views
1 replies
0 likes
Desktop
Other

1012 Views
1 replies
0 likes

On Mac, search text field often misbehaves

When typing in the search bar on my Mac (Mac Mini, macOS Mojave), I often face 2 behaviours that make searching difficult:Sometimes the caret stays at the beginning of the text box as I type, making the text come out in reverseSometimes as I type, th...

qwertyqwertyqwe
Newbie
When typing in the search bar on my Mac (Mac Mini, macOS Mojave), I often face 2 behaviours that make searching difficult: Sometimes the caret stays at the beginning of the text box as I type, maki...
2020-02-13 11:20:42 AM
2020-02-27 2:21:38 AM
Loxer
Community Legend
469 Views
1 replies
1 likes

469 Views
1 replies
1 likes

Desktop and Website are not synced

I reinstalled the Spotify Desktop last version, but no changes. When I play a music on the website, regardless of what being played on the desktop, it is going to play both concurrently. Plan: FreeDevice: MacBook Pro, MacOS 10.14.6

RandomTed
Casual Listener
I reinstalled the Spotify Desktop last version, but no changes. When I play a music on the website, regardless of what being played on the desktop, it is going to play both concurrently. &nb...
2020-02-16 12:27:43 AM
2020-02-27 2:20:35 AM
Loxer
Community Legend
406 Views
2 replies
0 likes

406 Views
2 replies
0 likes

Error code 30: firewall mistake

Hi there, i don't know what it's happened. My spotify app doesn't work on my Mac.I've always the same message: Error code 30: a firewall may be blocking Spotify I don't use firewall, proxy, any of these...I can't find any guide or solution to solve t...

leosiciliano
Visitor
Hi there, i don't know what it's happened. My spotify app doesn't work on my Mac. I've always the same message: Error code 30: a firewall may be blocking Spotify I don't use firewa...
2020-02-17 1:19:26 PM
2020-02-27 2:18:32 AM
Loxer
Community Legend
869 Views
1 replies
0 likes

869 Views
1 replies
0 likes

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