Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3894 Views
1 replies
0 likes

3894 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3148 Views
1 replies
3 likes

3148 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38302 Views
19 replies
1 likes
music stops

38302 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164837 Views
0 replies
35 likes
Mac

164837 Views
0 replies
35 likes

[Mac + iPhone + Base QCII] Can't hear anything from iPhone, when Spotify is opened on slept Mac

PlanPremium DeviceiPhone 8, MacBook, Bose QCIIOperating SystemiOS, OS X My Question or IssueI have Bose QC attached via Bluetooth to iPhone 8 & MacBook. When I listen to Spotify on MacBook and close case, I can't listen to anything on iPhone (not eve...

radobado
Visitor
Plan Premium Device iPhone 8, MacBook, Bose QCII Operating System iOS, OS X My Question or Issue I have Bose QC attached via Bluetooth to iPhone 8 & MacBook. When ...
2019-12-30 3:29:29 PM
2019-12-30 11:16:21 PM
AeroZ
Composer
751 Views
1 replies
0 likes
Bose
iphone
Mac

751 Views
1 replies
0 likes

Rearrange playlist

Trying to rearrange a playlist on my MacBook. Things were going just fine, until I used a filter option. I was hoping I could rearrange by song title and it would just stay in that order forever, but I was wrong. And now when I try to drag & drop son...

Flyawaydoggie
Newbie
Trying to rearrange a playlist on my MacBook. Things were going just fine, until I used a filter option. I was hoping I could rearrange by song title and it would just stay in that order forever, but...
2019-12-27 3:25:49 AM
2019-12-27 1:58:03 PM
Emilia_8
Community Legend
1167 Views
1 replies
0 likes

1167 Views
1 replies
0 likes

Solved!! Can not download Mac app

Plan: PremiumCountry: SpainDevice: MacBook High Sierra When I try to download Spotify client for Mac from the official page https://www.spotify.com/int/download/mac/ I get 404 error:

alaruss
Newbie
Plan: Premium Country: Spain Device: MacBook High Sierra When I try to download Spotify client for Mac from the official page https://www.spotify.com/int/download/mac/ I get 404 ...
2019-12-23 1:30:10 PM
2019-12-23 1:38:26 PM
Emilia_8
Community Legend
912 Views
1 replies
0 likes

912 Views
1 replies
0 likes

[Desktop][Your Library] Volume normalization not working - local files from iTunes too loud

Hi! When I play some songs on Spotify on my Macbook they are too loud (they don't get turned down by the normalization). These are songs that I have bought on iTunes too, for example a couple of Paramore songs. I'm an audio engineer and I'm very cert...

davidengquist
Casual Listener
Hi! When I play some songs on Spotify on my Macbook they are too loud (they don't get turned down by the normalization). These are songs that I have bought on iTunes too, for example a couple of Para...
2019-12-23 10:00:16 AM
630 Views
0 replies
2 likes
Desktop
Your Library

630 Views
0 replies
2 likes

Superuser Contribution Spotify app blurry on macOS Catalina

PlanPremiumCountryNetherlandsDeviceMacbook Pro mid-2019Operating SystemmacOS Catalina 10.15.1 My Question or IssueSo as the title states, my Spotify app has yet again gone blurry. The last time it occurred was around 2 weeks ago, then a reinstall fix...

MeesM
Casual Listener
Plan Premium Country Netherlands Device Macbook Pro mid-2019 Operating System macOS Catalina 10.15.1 My Question or Issue So as the title states, my Spotify app has yet again gone bl...
2019-11-08 2:53:32 PM
2019-12-20 1:29:05 PM
Peter
Spotify Legend
1224 Views
3 replies
1 likes

1224 Views
3 replies
1 likes

Superuser Contribution Shuffle is not truly random

I would consider Spotify perfect if it weren't for this deficiency in this basic but necessary feature in a music player. Shuffle tends to push a constant subset of tracks day to day with very few that are fresh. That said, it might be due to having ...

valeedm92
Casual Listener
I would consider Spotify perfect if it weren't for this deficiency in this basic but necessary feature in a music player. Shuffle tends to push a constant subset of tracks day to day with very few th...
2019-12-16 10:54:01 PM
2019-12-19 3:18:48 PM
Peter
Spotify Legend
962 Views
1 replies
2 likes

962 Views
1 replies
2 likes

Import iTunes Playlists to use with local files

PlanPremiumCountryCHDeviceMacbook Pro late 2016, iPhone XS MaxOperating SystemiOS, OS My Question or IssueHi all,I am looking to move from iTunes with Apple Music to Spotify.I have around 8000 songs in my local iTunes library which I am looking to im...

Viridian1
Newbie
Plan Premium Country CH Device Macbook Pro late 2016, iPhone XS Max Operating System iOS, OS My Question or Issue Hi all, I am looking to move from iTunes with Apple Music to Spot...
2019-06-17 5:26:04 PM
2019-12-19 9:59:53 AM
Mateo_Miller
Visitor
2883 Views
2 replies
0 likes
itunes
Spotify

2883 Views
2 replies
0 likes

Solved!!Superuser Contribution Inconsistent label on the French Mac Desktop App

Hi team, i am a French user of your services.On the Mac Desktop App (1.1.21.1654.g282a2807), once on my profile page, the French labels used for the "Following" and "Followers" sections are misleading and not aligned to the ones (that are correct to ...

user-removed
Visitor
Hi team, i am a French user of your services. On the Mac Desktop App (1.1.21.1654.g282a2807), once on my profile page, the French labels used for the "Following" and "Followers" sections are mislead...
2019-12-17 11:03:27 PM
2019-12-19 8:55:45 AM
Peter
Spotify Legend
598 Views
3 replies
0 likes

598 Views
3 replies
0 likes

Newly added songs list as :02 sec, but actually are 41:00+

Free/Premium • PremiumCountry • USA Device • Late 2016 MBPOperating System • Catalina 10.15.2 Just added some audiobook files that I had been using Apple Music for but wanted to start using spotify for. When I upload them, each file lists as being 2-...

lexasaur
Casual Listener
Free/Premium • Premium Country • USA Device • Late 2016 MBP Operating System • Catalina 10.15.2 Just added some audiobook files that I had been using Apple Music fo...
2019-12-12 8:07:27 PM
2019-12-13 10:18:12 PM
AeroZ
Composer
938 Views
1 replies
0 likes

938 Views
1 replies
0 likes

Solved!! Highlight playing track in playlist not working properly.

Plan: PremiumCountry: UKDevice: MacOS I've only just noticed the the jump-to-now-playing where you click the song title and it looks like it's supposed to jump to and highlight that track in the playlist, except that it jumps to the wrong track most ...

ChayD
Regular
Plan: Premium Country: UK Device: MacOS I've only just noticed the the jump-to-now-playing where you click the song title and it looks like it's supposed to jump to and highlight that...
2019-12-10 1:14:45 PM
2019-12-13 11:14:15 AM
gyabire
Casual Listener
4548 Views
2 replies
2 likes

4548 Views
2 replies
2 likes

Superuser Contribution When I add a new song into my playlist it says the date added is "in 2 years"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

tobythemad
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-12-08 4:53:30 PM
2019-12-11 1:27:02 PM
Peter
Spotify Legend
620 Views
2 replies
0 likes

620 Views
2 replies
0 likes

Superuser Contribution Songs not appearing in playlist

Some songs I add to a playlist do not show up in the playlist or play when I shuffle, but when I search for them in the playlist filter they appear (see pictures below). Changing how the playlist is sorted does not appear to make any difference. Anyo...

legobattledroid
Visitor
Some songs I add to a playlist do not show up in the playlist or play when I shuffle, but when I search for them in the playlist filter they appear (see pictures below). Changing how the playlist is ...
2019-12-07 9:01:21 PM
2019-12-10 3:39:51 PM
Peter
Spotify Legend
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

Artist Playlists?

Hi, I'm using in my artist account on Spotify and trying to update some of my profile page material. The area that states "Artist Playlists" doesn't seem to find any playlists I've created in from my normal account? I don't see anyway to create these...

JayPMusic
Regular
...ther playlists when I search, but doesn't show any I've created which are public and collaborative? Can someone help? Thanks
2017-12-01 5:01:49 PM
2019-12-10 12:27:29 PM
Grakkou
Regular
1287 Views
1 replies
1 likes
add
Artist Playlists

1287 Views
1 replies
1 likes

Date Added Reset for whole playlist

PlanPremiumCountryGermany DeviceMacbook Pro 2017Operating SystemOS 10.13 Since yesterday all the songs on my main Starred playlist changed to added "10 days ago" This really messes my organization cause I've been adding songs for at least 5 years. I'...

AlekPol
Regular
Plan Premium Country Germany Device Macbook Pro 2017 Operating System OS 10.13 Since yesterday all the songs on my main Starred playlist changed to added "10 days ago"...
2019-12-09 11:07:49 PM
500 Views
0 replies
1 likes

500 Views
0 replies
1 likes

Pause button near songs in "Liked songs" playlist not working

Macos Catalina 10.15.1Latest desktop app Hi, The "Pause" buttons which are located near each song in "Liked songs" playlist are not working. When press on it, it looks like happens double click and song just playing again. In any other place like oth...

gg177
Casual Listener
Macos Catalina 10.15.1 Latest desktop app Hi, The "Pause" buttons which are located near each song in "Liked songs" playlist are not working. When press on it, it looks like happen...
2019-12-07 7:16:03 AM
2019-12-09 8:50:13 PM
Emilia_8
Community Legend
924 Views
3 replies
0 likes

924 Views
3 replies
0 likes

Can't hear audio on new bluetooth speaker

PremiumUSA Macbook Pro Early 2015MacOS High Sierra I recently purchased the new Harmon Kardon Onyx Studio 5 and all other means of audio play fine except Spotify. I can't hear anything on the speaker when I hit play and the Spotify Player and mac vol...

roneallm
Newbie
Premium USA Macbook Pro Early 2015 MacOS High Sierra I recently purchased the new Harmon Kardon Onyx Studio 5 and all other means of audio play fine except Spotify. I can't hear a...
2018-08-29 6:21:16 AM
2019-12-09 5:28:20 PM
pollans
Newbie
2151 Views
2 replies
0 likes

2151 Views
2 replies
0 likes

Discover Weekly won't update. I've tried all the other solutions.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got back to using Spotify after a while and it turns out my Discover Weekly Playlist won't ...

shaun7036
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got b...
2019-12-09 7:14:33 AM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Profile picture not updating

PlanPremiumCountry Turkey Device(iPhone 8, Macbook Pro late 2016) My Question or IssueMy account is connected to Facebook and I have changed my profile picture on my Facebook profile however my spotify profile does not display any photos and does not...

jaz00
Casual Listener
Plan Premium Country Turkey Device (iPhone 8, Macbook Pro late 2016) My Question or Issue My account is connected to Facebook and I have changed my profile picture on my Faceboo...
2019-12-08 2:35:06 PM
2019-12-08 3:36:00 PM
Emilia_8
Community Legend
797 Views
3 replies
2 likes

797 Views
3 replies
2 likes

Daily Drive does not play Podcasts, but music

Hi there,I do like to hear my Daily Drive on my iMac. However, music is playing only. Every time podcasts and the like are in the playlists, I do not hear anything. At the next music, I hear sound again.What blocks the transmission of Podcast in Dail...

mac2castle
Casual Listener
Hi there, I do like to hear my Daily Drive on my iMac. However, music is playing only. Every time podcasts and the like are in the playlists, I do not hear anything. At the next music, I hear sound ...
2019-12-07 2:32:40 PM
2019-12-07 3:06:57 PM
mac2castle
Casual Listener
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

Cannot Play Songs

It is a Mac Air. I have premium. I have updated to the latest Mac System update. Spotify is up to date. I have reinstalled and deleted caches. Logged in, logged out. Restarted. Deleted wifi and logged back in... I am not sure what is going on but it ...

ykolaroykolarov
Casual Listener
It is a Mac Air. I have premium. I have updated to the latest Mac System update. Spotify is up to date. I have reinstalled and deleted caches. Logged in, logged out. Restarted. Deleted wifi and logge...
2019-11-24 12:58:05 AM
2019-12-06 8:02:49 PM
arnavjain03
Casual Listener
1085 Views
4 replies
0 likes

1085 Views
4 replies
0 likes

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