Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3452 Views
1 replies
0 likes

3452 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5723 Views
1 replies
0 likes

5723 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3908 Views
1 replies
3 likes

3908 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40326 Views
19 replies
1 likes
music stops

40326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165941 Views
0 replies
35 likes
Mac

165941 Views
0 replies
35 likes

Superuser Contribution Wrong artists showing up with the same name

Hi Probably posting this in the wrong place so apologies but is there anything that can be done to prevent and fix artists with the same name showing up in the wrong playlists? My release radar playlist regularly has new tracks by artists I love yet ...

Manny90_
Regular
Hi Probably posting this in the wrong place so apologies but is there anything that can be done to prevent and fix artists with the same name showing up in the wrong playlists? My release radar playl...
2019-05-24 11:50:42 PM
2020-01-17 10:08:02 AM
Guido
Spotify Legend
870 Views
3 replies
4 likes
genre

870 Views
3 replies
4 likes

Solved!!Superuser Contribution Local files to "spotify" songs

Hello. I'm new on Spotify. I have some questions.I have always had my music on my Mac as local files and listened them on iTunes. And also I have always had an ipod to listen my music. Now I want to move to Spotify because I have a new phone that can...

JavierVelez
Newbie
Hello. I'm new on Spotify. I have some questions. I have always had my music on my Mac as local files and listened them on iTunes. And also I have always had an ipod to listen my music. Now I want t...
2019-04-23 3:00:11 AM
2020-01-17 8:21:07 AM
Guido
Spotify Legend
2702 Views
5 replies
2 likes

2702 Views
5 replies
2 likes

Deleted Songs keep playing

Plan- PremiumCountry USA(iPhone XS, XR, Macbook Pro Early 2018)Operating System(iOS 10.) Hi, I mix and change my playlists quite a lot and for the last 4 years or so Spotify continually plays deleted songs on multiple playlists. I have been on this f...

beauwalters
Casual Listener
Plan- Premium Country USA (iPhone XS, XR, Macbook Pro Early 2018) Operating System (iOS 10.) Hi, I mix and change my playlists quite a lot and for the last 4 years or...
2020-01-17 2:43:20 AM
429 Views
0 replies
0 likes
Deleted songs

429 Views
0 replies
0 likes

Mac Os Catalina A firewall may be blocking Spotify

PlanPremiumCountryGreeceDeviceiMac 2017Operating SystemMac Os Catalina My Question or IssueI probably have the same issue that some other people have.I read many guided answers but unfortunately couldn't solve the problem.I tried to set my country lo...

11100131381
Casual Listener
Plan Premium Country Greece Device iMac 2017 Operating System Mac Os Catalina My Question or Issue I probably have the same issue that some other people have. I read many gu...
2020-01-12 3:00:22 PM
2020-01-16 9:57:34 AM
11100131381
Casual Listener
1830 Views
2 replies
0 likes

1830 Views
2 replies
0 likes

Solved!! Using Bluetooth for only Spotify (not other computer audio) on Macbook

I would like to use a bluetooth speaker to play spotify during the workday. But when I connect my macbook to the speaker ALL sounds divert to the speaker. Is there a way to connect only the Spotify App with the speaker? Other email or IM notification...

ktlyna
Visitor
I would like to use a bluetooth speaker to play spotify during the workday. But when I connect my macbook to the speaker ALL sounds divert to the speaker. Is there a way to connect only the Spotify A...
2020-01-14 3:43:47 PM
2020-01-15 8:14:28 PM
itu_
Community Legend
10187 Views
1 replies
1 likes

10187 Views
1 replies
1 likes

Superuser Contribution Spotify won't load my liked songs, not even the search engine works.

My Question or Issue Hi. It takes for Spotify more than 30 minutes, if it does it at all, to load my Liked Songs. When I try to look up an artist of anything, the search engine doesn't even work at all. I'm on my iMac, macOS Mojave. I researched a li...

daps88
Visitor
My Question or Issue Hi. It takes for Spotify more than 30 minutes, if it does it at all, to load my Liked Songs. When I try to look up an artist of anything, the search engine doesn't even ...
2020-01-13 1:27:25 AM
2020-01-15 9:36:04 AM
Peter
Spotify Legend
4413 Views
1 replies
3 likes

4413 Views
1 replies
3 likes

Superuser Contribution [macOS Desktop - Premium] Cannot sort songs by title, length or popularity

Problem: Cannot sort songs by title, length or popularity Reproduce: Search for a song, then click on results and try to sort via title, length or popularity. Headers/icons do not respond to clicks. Note: Sorting WORKS for my own playlists but not al...

nitramwin
Music Fan
Problem: Cannot sort songs by title, length or popularity Reproduce: Search for a song, then click on results and try to sort via title, length or popularity. Headers/icons do not respond to clicks. ...
2019-05-29 3:03:36 PM
2020-01-14 9:45:18 PM
bonesss
Newbie
1727 Views
5 replies
2 likes

1727 Views
5 replies
2 likes

Superuser Contribution Can't allow songs that I had previously hidden

A while ago, I had hidden some songs while listening to Spotify on my iPhone. However, there are a couple that I would now like to listen to. On my phone, nothing happens when I click on them to listen, and on my MacBook, it says "We can't play this ...

danielator36
Casual Listener
A while ago, I had hidden some songs while listening to Spotify on my iPhone. However, there are a couple that I would now like to listen to. On my phone, nothing happens when I click on them to list...
2019-07-02 1:11:48 AM
2020-01-14 5:32:51 AM
DavidN3
Visitor
1615 Views
2 replies
0 likes
iOS
iphone
Mac
Premium

1615 Views
2 replies
0 likes

Superuser Contribution Spotify switching songs and autoplaying

PremiumUSA DeviceSamsung Galaxy 9, Macbook Pro late 2016) My Question or IssueWhen I open spotify and try to play any music, it automatically switches in 4 seconds to a song which I have never listened to previously. Every song I try listen to automa...

rufeekee
Visitor
Premium USA Device Samsung Galaxy 9, Macbook Pro late 2016) My Question or Issue When I open spotify and try to play any music, it automatically switches in 4 seconds to ...
2020-01-13 3:21:56 PM
2020-01-13 4:06:26 PM
Mario
Spotify Legend
651 Views
1 replies
0 likes

651 Views
1 replies
0 likes

Spotify must be restarted every time I change sound device

Greetings,As the title states, I find it quite annoying to restart Spotify simply because I change sound device. It is specifically bluetooth related, as far as I have observed. It will state that it cannot play the song I was just playing. Restartin...

Aicka
Casual Listener
Greetings, As the title states, I find it quite annoying to restart Spotify simply because I change sound device. It is specifically bluetooth related, as far as I have observed. It will state that ...
2020-01-12 10:18:57 PM
480 Views
0 replies
0 likes
frustrating

480 Views
0 replies
0 likes

Distorted sound

On a premium family account. Listening to a track of Miles Davis and all of a sudden bad distortion (after 3+ minutes or so) that "infect" everything else from that point on. Reducing volume helps a bit, but only if real quiet playback. Otherwise dis...

tomsch64
Visitor
On a premium family account. Listening to a track of Miles Davis and all of a sudden bad distortion (after 3+ minutes or so) that "infect" everything else from that point on. Reducing volume helps a ...
2019-08-23 7:16:02 PM
2020-01-12 4:56:20 AM
markyaoffy
Casual Listener
4352 Views
2 replies
1 likes

4352 Views
2 replies
1 likes

Runs unbelievabley slow

PlanPremiumCountry US DeviceMac DesktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:Spotify first takes an extremely long to load. Once it does when you go search it then takes an extremely long time. And then when you...

shand617
Casual Listener
Plan Premium Country US Device Mac Desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Spotify first takes an extremely long to...
2020-01-03 10:50:31 PM
2020-01-10 11:49:43 PM
shand617
Casual Listener
1152 Views
3 replies
4 likes

1152 Views
3 replies
4 likes

Most of library is unavailable on Mac but available on Android mobile and Windows PC

Plan: PremiumCountry: USA DeviceMac Mini, Late 2014Operating SystemmacOS High Sierra v 10.13.6 My Question or IssueMajority of the songs (19/204) I uploaded to Spotify are greyed out on the below described machine. These songs are fully visible and p...

TheLuvShak
Casual Listener
Plan: Premium Country: USA Device Mac Mini, Late 2014 Operating System macOS High Sierra v 10.13.6 My Question or Issue Majority of the songs (19/204) I uploaded to Spotify are...
2020-01-03 3:30:08 PM
2020-01-10 5:45:46 PM
TheLuvShak
Casual Listener
585 Views
2 replies
0 likes

585 Views
2 replies
0 likes

Port 4070 blocked : Why Spotify won't connect to port 80?

Hey, My office only allows Port 80 and 443 connection. As far as I know, Spotify is suposed to try theise ports once it has detected that the port 4070 is closed. For some reason, my client just stay offline, whereas there is no domain name restricti...

morganko
Casual Listener
Hey, My office only allows Port 80 and 443 connection. As far as I know, Spotify is suposed to try theise ports once it has detected that the port 4070 is closed. For...
2014-12-09 10:49:09 AM
2020-01-09 8:55:15 PM
samf12345
Visitor
29520 Views
3 replies
2 likes
Mac

29520 Views
3 replies
2 likes

Superuser Contribution Playlist mark songs with "in 3 years"

So my playlist marks SOME songs with "in 3 years", but others with the actual date. I have found no logic reason to why some songs is correct and some aren't. I have tried re-adding the songs, but it didn't fix it. Reinstalled Spotify as well, didn't...

lillewilli
Casual Listener
So my playlist marks SOME songs with "in 3 years", but others with the actual date. I have found no logic reason to why some songs is correct and some aren't. I have tried re-adding the songs, but it...
2020-01-01 3:08:59 PM
2020-01-09 11:58:35 AM
Guido
Spotify Legend
997 Views
3 replies
1 likes
playlist date in 3 years

997 Views
3 replies
1 likes

Superuser Contribution Deleted Playlists when folder deleted

I deleted a folder thinking I would still have access to the playlists but it deleted all my playlists as well and they aren't showing up on playlists I can recover. Can I get these back because I spent a lot of time making them. I also tried to Ctrl...

wanish
Casual Listener
I deleted a folder thinking I would still have access to the playlists but it deleted all my playlists as well and they aren't showing up on playlists I can recover. Can I get these back becau...
2019-12-23 5:24:12 PM
2020-01-09 9:29:39 AM
Peter
Spotify Legend
727 Views
3 replies
0 likes

727 Views
3 replies
0 likes

Solved!! Playback with cuts after upgrading to Mojave

PlanPremiumCountryPortugalDeviceMac Pro 5,1Operating SystemMojave 10.14.6 My Question or IssueEverything was ok in High Sierra, after updating to Mojave the playback isn't fluid, it cuts frequently even in local files. I've uninstalled the app (as pe...

BikerCrow
Casual Listener
Plan Premium Country Portugal Device Mac Pro 5,1 Operating System Mojave 10.14.6 My Question or Issue Everything was ok in High Sierra, after updating to Mojave the playback isn't fl...
2020-01-08 2:40:16 PM
2020-01-08 8:24:13 PM
BikerCrow
Casual Listener
741 Views
1 replies
0 likes
cuts
mojave
upgrade

741 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify not playing new music, showing friend's feed nor connecting to musicxmatch

DeviceMacOperating SystemMacOS High Sierra My Question or Issue Hi there. I am having several issues: the Spotify app on my Mac won't play new music that I search, it suddenly stops playing music downloaded in my playlists (simply says "can't play th...

gabiliel
Casual Listener
Device Mac Operating System MacOS High Sierra My Question or Issue Hi there. I am having several issues: the Spotify app on my Mac won't play new music that I search, it suddenly...
2019-12-19 4:32:20 AM
2020-01-08 2:02:12 PM
Peter
Spotify Legend
1614 Views
3 replies
0 likes

1614 Views
3 replies
0 likes

Cannot Edit Playlist on Desktop App [Mac]

When I click on the "edit playlist" button or the pencil icon of the playlist cover it shows the fields that you can edit such as the name of playlist or the cover of the playlist. When I edit a playlist, however, the editing pop up appears then abou...

StMuel
Visitor
When I click on the "edit playlist" button or the pencil icon of the playlist cover it shows the fields that you can edit such as the name of playlist or the cover of the playlist. When I edit a play...
2020-01-06 10:03:29 PM
2020-01-08 12:07:59 PM
Loxer
Community Legend
779 Views
1 replies
0 likes

779 Views
1 replies
0 likes

Superuser Contribution Icon meaning

There's an icon that looks like a notepad or a calendar on my playlist next to the song and artist. I was wondering what it meant. For example when you go to a playlist there's 3 titles at the top. Song Artist and mystery notepad.

Mmichee7
Newbie
There's an icon that looks like a notepad or a calendar on my playlist next to the song and artist. I was wondering what it meant. For example when you go to a playlist there's 3 titles at the top. S...
2015-10-31 8:50:55 AM
2020-01-08 10:54:28 AM
Katerina
Spotify Legend
15203 Views
3 replies
3 likes
Mac

15203 Views
3 replies
3 likes

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