Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
527 Views
1 replies
0 likes

527 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3137 Views
1 replies
0 likes

3137 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
2252 Views
1 replies
3 likes

2252 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
37001 Views
19 replies
1 likes
music stops

37001 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
163771 Views
0 replies
34 likes
Mac

163771 Views
0 replies
34 likes

Podcast Progress Bar

The progress bar for Spotify podcasts doesn't function correctly. When I get to the end of the episode, it goes to the next one but acts as if there are still several minutes left on the previous episode. This makes the "sort by unplayed" option usel...

murderino
Newbie
The progress bar for Spotify podcasts doesn't function correctly. When I get to the end of the episode, it goes to the next one but acts as if there are still several minutes lef...
2019-02-22 10:25:31 PM
2019-10-16 3:37:01 PM
Franky_D
Casual Listener
1619 Views
1 replies
9 likes

1619 Views
1 replies
9 likes

Can't select all saved songs

Can't select all Liked Songs

Loxer
Community Legend
Can't select all Liked Songs
2019-10-16 2:48:22 PM
893 Views
0 replies
0 likes

893 Views
0 replies
0 likes

Made for you tab gone

PlanFamily PlanCountryU.S.DeviceMacBook Air (Retina, 13-inch, 2018)Operating SystemmacOS Mojave 10.14.6 I'm on desktop, and the "Made for you" tab completely disappeared. When I search up "Daily Mix", "Your Daily Mix" pops up, and it says "Applicatio...

RusticToast
Visitor
Plan Family Plan Country U.S. Device MacBook Air (Retina, 13-inch, 2018) Operating System macOS Mojave 10.14.6 I'm on desktop, and the "Made for you" tab completely disappeared. When ...
2019-10-15 6:50:31 PM
2019-10-15 9:00:35 PM
Loxer
Community Legend
1284 Views
1 replies
0 likes

1284 Views
1 replies
0 likes

Spotify desktop app starts downloading every time it is launched on Mac

PlanPremiumCountryIndia DeviceMacBook Pro 2017Operating SystemMojave (10.14.6) My Question or IssueThe App opens a installer and starts downloading everytime it is launched.

niraj112358
Casual Listener
Plan Premium Country India Device MacBook Pro 2017 Operating System Mojave (10.14.6) My Question or Issue The App opens a installer and starts downloading everytime it is lau...
2019-10-11 10:10:59 AM
2019-10-15 7:34:19 PM
Loxer
Community Legend
1833 Views
4 replies
0 likes

1833 Views
4 replies
0 likes

Save songs for offline on phone but not on computer

PremiumUnited States DeviceMacbook Pro 2018Operating SystemmacOS Mojave I have songs downloaded onto my phone for offline play. However, on my Macbook the same songs downloaded onto my laptop for offline play. I do not want songs downloaded onto my c...

cagleg
Visitor
Premium United States Device Macbook Pro 2018 Operating System macOS Mojave I have songs downloaded onto my phone for offline play. However, on my Macbook the same songs downloa...
2019-10-15 6:10:38 PM
669 Views
0 replies
0 likes

669 Views
0 replies
0 likes

Problème Connexion application spotify proxy

Depuis que je me reconnecte à internet puis le proxy dans les parametres de spotify.je met le mot de passe et après l'application sur l'ordinateur s'ouvre et quelques minute après l'application spotify se met hors connexion. le problème de cette appl...

Flanstario1
Composer
Depuis que je me reconnecte à internet puis le proxy dans les parametres de spotify. je met le mot de passe et après l'application sur l'ordinateur s'ouvre et quelques minute après l'application s...
2019-10-14 10:26:03 PM
2196 Views
0 replies
1 likes
application
internet
proxy

2196 Views
0 replies
1 likes

Recently Played has stopped working...

'Recently Played' used to work in such a way that if you deleted that oldest album in the list, it would be replaced by the one before it.Now, for some reason, when you delete that last one, you are left with an empty 'slot'. See the screenshot which...

maxartist23
Roadie
'Recently Played' used to work in such a way that if you deleted that oldest album in the list, it would be replaced by the one before it. Now, for some reason, when you delete that last one, you ar...
2019-10-05 3:17:10 PM
2019-10-14 5:29:33 PM
maxartist23
Roadie
2785 Views
4 replies
0 likes

2785 Views
4 replies
0 likes

Current playing sone details are missing

Hi, It seems like something got broken since last update, song details are missing from Mac sidebar `Now Playing` component. Also, I am using this add-on for notifications:https://github.com/citruspi/Spotify-NotificationsWhich also failed to parse th...

Sooperman
Casual Listener
Hi, It seems like something got broken since last update, song details are missing from Mac sidebar `Now Playing` component. Also, I am using this add-on for notifications: https:/...
2019-10-07 12:59:23 PM
2019-10-13 9:02:55 AM
Sooperman
Casual Listener
1815 Views
2 replies
0 likes

1815 Views
2 replies
0 likes

why is Release Radar full of repetition and overlap every week - without fail?

this has been going on for all this year. release radar keeps repeating artists/new albums each week. why?!i follow hundreds of artists and yet it gives me no variety - only repetition. incredibly frustrating, especially considering they removed the ...

maxartist23
Roadie
this has been going on for all this year. release radar keeps repeating artists/new albums each week. why?! i follow hundreds of artists and yet it gives me no variety - only repetition. incredibl...
2019-10-11 2:49:34 AM
938 Views
0 replies
2 likes

938 Views
0 replies
2 likes

how long does it usually take for greyed out music to come back?

We live in the USA and are using a Mac desktop. My husband loves the Alessi brothers and Barnaby Bye, and now almost all of their songs are greyed out. He worked hard on these playlists and these are 2 of his favorite groups. We are new to Spotify an...

acain6572
Casual Listener
We live in the USA and are using a Mac desktop. My husband loves the Alessi brothers and Barnaby Bye, and now almost all of their songs are greyed out. He worked hard on these playlists and these are...
2019-10-10 7:40:30 PM
2019-10-10 8:09:43 PM
Jᴀᴄᴋ
Roadie
878 Views
1 replies
0 likes

878 Views
1 replies
0 likes

Solved!! Song title with a time in it adds a base date of 1899-12-31 in front of it.

My Issue:When a song title has a time in it, a base date of 1899-12-31 is added with the time displayed in 24-hour format. Please see the attached screenshot of Elliot Smith's song "2:45 AM" as an example. The title displays properly in the album tra...

julianpark
Casual Listener
My Issue: When a song title has a time in it, a base date of 1899-12-31 is added with the time displayed in 24-hour format. Please see the attached screenshot of Elliot Smith's song "2:45 AM" as an ...
2019-10-10 2:39:22 AM
2019-10-10 6:34:20 PM
AndrewRobs01
Composer
2274 Views
4 replies
0 likes

2274 Views
4 replies
0 likes

Solved!!Superuser Contribution Spotify on Mac is shockingly slow and freezes

Ive seen a few similar topics from a while back and wondered if Spotify actually ever reads these!! Is anyone else having same issue? Basically:Spotify freezes alotIve cleared my cache several times to rectify but am bored with having to do this. I d...

fluff164
Regular
Ive seen a few similar topics from a while back and wondered if Spotify actually ever reads these!! Is anyone else having same issue? Basically: Spotify freezes alot Ive cleared my c...
2018-03-18 5:00:58 PM
2019-10-10 8:34:55 AM
Guido
Spotify Legend
43719 Views
95 replies
57 likes
Cache
disappointed
Mac
slow

43719 Views
95 replies
57 likes

Spotify Won't Open

fixed

dd251
Visitor
fixed
2019-10-09 10:49:02 PM
2019-10-10 4:10:58 AM
guptai
Casual Listener
816 Views
1 replies
0 likes

816 Views
1 replies
0 likes

Songs Won't Play

PlanFreeCountry United States DeviceMacbook Pro late 2016Operating SystemmacOS High Sierra My Question or IssueRecently my songs have stopped playing. I realized that the files under my host directory may be the cause of it. However, uninstalled the ...

pokegoddes420
Visitor
Plan Free Country United States Device Macbook Pro late 2016 Operating System macOS High Sierra My Question or Issue Recently my songs have stopped playing. I realized ...
2019-10-02 8:22:13 AM
2019-10-10 2:30:52 AM
alexkinter
Newbie
1337 Views
1 replies
0 likes

1337 Views
1 replies
0 likes

Automatically muting - no trigger

PlanPremiumCountryUK DeviceMacBook Pro 2018Operating SystemMojave 10.14.6 My Question or IssueSpotify is muting itself during playback. No identifiable trigger - it does it without me touching anything.

benjaminantal
Newbie
Plan Premium Country UK Device MacBook Pro 2018 Operating System Mojave 10.14.6 My Question or Issue Spotify is muting itself during playback. No identifiable trigger - it do...
2019-10-09 1:21:42 PM
2019-10-09 3:03:45 PM
Loxer
Community Legend
1140 Views
1 replies
0 likes
Mac Desktop App
Mojave 10.14.6
mute
version1.1.17.543.geb925

1140 Views
1 replies
0 likes

Spotify suddenly crashes while playing

PlanPremiumCountrySwedenDeviceMacbook Pro 2017Operating SystemmacOS Catalina My Question or IssueSpotify (1.1.15.448.g00fba0e3) keeps on crashing when I play music.

sm7urw
Casual Listener
Plan Premium Country Sweden Device Macbook Pro 2017 Operating System macOS Catalina My Question or Issue Spotify (1.1.15.448.g00fba0e3) keeps on crashing when I play music.
2019-10-09 9:31:53 AM
2019-10-09 3:03:26 PM
Loxer
Community Legend
848 Views
1 replies
1 likes

848 Views
1 replies
1 likes

Profile Page Won't Load [DESKTOP MAC]

My issue here is that my page has been black for over an hour and a half, and this is on the updated desktop version. I've already reinstalled twice and it still hasn't worked. I'm just trying to add a profile photo! 梁梁 Device:Macbook Pro "13 Late 2...

xotwodmami
Visitor
My issue here is that my page has been black for over an hour and a half, and this is on the updated desktop version. I've already reinstalled twice and it still hasn't worked. I'm just trying to add...
2019-10-08 4:37:30 AM
2019-10-08 9:41:56 AM
Loxer
Community Legend
1492 Views
1 replies
0 likes
Help
Help Spotify!
Mac
picture
profile picture

1492 Views
1 replies
0 likes

macOS Catalina 10.15 has been released!

As the title says, a new update for macOS has been released around 1 hour ago.Check more at Apple's site.

Loxer
Community Legend
As the title says, a new update for macOS has been released around 1 hour ago. Check more at Apple's site.
2019-10-07 8:23:10 PM
990 Views
0 replies
1 likes

990 Views
0 replies
1 likes

Troubles with Mac El Capitan 10.11.6

Hello,since months Spotify on my Mac El Capitan (10.11.6) gets slower and slower. It needs maybe up to ten minutes to see not a black screen only.But also when playlists are loaded after such long time, normally it is not possible to start any list o...

Phipsiii
Regular
Hello, since months Spotify on my Mac El Capitan (10.11.6) gets slower and slower. It needs maybe up to ten minutes to see not a black screen only. But also when playlists are loaded after such lon...
2019-09-29 9:18:08 PM
2019-10-07 5:47:05 PM
elf_chiu_chiu
Visitor
3453 Views
2 replies
0 likes
capitan

3453 Views
2 replies
0 likes

Radio of my own release not possible to start

Plan: PremiumCountry: Denmark Device: Macbook Pro late 2013Operating System: Mojave 10.14.6 My Question or Issue:I put my first release on a newly created playlist and tried to start the radio. However, the Spotify web app keeps working on starting t...

Jesmicas
Visitor
Plan: Premium Country: Denmark Device: Macbook Pro late 2013 Operating System: Mojave 10.14.6 My Question or Issue: I put my first release on a newly created playl...
2019-10-06 10:52:15 PM
669 Views
0 replies
1 likes

669 Views
0 replies
1 likes

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Desktop (Mac)

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