Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3815 Views
1 replies
0 likes

3815 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6001 Views
1 replies
0 likes

6001 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4143 Views
1 replies
3 likes

4143 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40553 Views
19 replies
1 likes
music stops

40553 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166084 Views
0 replies
35 likes
Mac

166084 Views
0 replies
35 likes

Constantly Lagging/Buffering/Pausing EVEN IN OFFLINE MODE

This started happening yesterday, before that Spotify has been good to me. All of a sudden a track hits about 30-40% through, it starts to pause. Sporatically it will start stopping very frequently, almost like its buffering. Problem is, my internet ...

jmkmay
Casual Listener
This started happening yesterday, before that Spotify has been good to me. All of a sudden a track hits about 30-40% through, it starts to pause. Sporatically it will start stopping very f...
2014-11-20 12:41:37 AM
2019-11-18 9:55:56 AM
Beaulazarus
Visitor
7210 Views
14 replies
5 likes
Mac

7210 Views
14 replies
5 likes

Installation Failed

Today the spotify app on my desktop disappeared. I've been trying to reinstall it, but it keeps saying "installation failed" and asking me if I want to download it again. I'm using a mac, OS 10.10.2. Anyone else having this issue?

jrbrown
Casual Listener
Today the spotify app on my desktop disappeared. I've been trying to reinstall it, but it keeps saying "installation failed" and asking me if I want to download it again. I'm using a mac, OS 10.10.2....
2015-04-28 12:11:35 AM
2019-11-18 4:15:09 AM
green_14325
Casual Listener
3195 Views
15 replies
4 likes
Mac

3195 Views
15 replies
4 likes

why is Release Radar basically the same every week?

Release Radar keeps giving me the same albums/artists every week.i follow hundreds of artists, so why isn't RR reflective of that?it's incredible annoying to keep getting the same albums each week from the same 20-30 artists. RR must be missing out a...

maxartist23
Roadie
Release Radar keeps giving me the same albums/artists every week. i follow hundreds of artists, so why isn't RR reflective of that? it's incredible annoying to keep getting the same albums each wee...
2019-11-16 6:02:30 PM
570 Views
0 replies
1 likes

570 Views
0 replies
1 likes

Spotify app volume control randomly drops

PlanPremiumCountryUSA DeviceMacbook Pro 2018Operating SystemMacOS MojaveApp Version1.1.18.611.g9cc9bdc9 My Question or IssueThis seems to have just started happening today, but I've been noticing that the volume control on my Spotify desktop app seem...

user-removed
Visitor
Plan Premium Country USA Device Macbook Pro 2018 Operating System MacOS Mojave App Version 1.1.18.611.g9cc9bdc9 My Question or Issue This seems to have just started happeni...
2019-11-05 9:56:27 AM
2019-11-16 1:26:46 PM
user-removed
Not applicable
2720 Views
4 replies
5 likes

2720 Views
4 replies
5 likes

Local Files don't show up as regular Songs (Mac client does not recognize songs based on ID3)

Dear Spotify Community, Unfortunately, automatic recognition does not seem to work for me. What my goal isCreate 4 playlists located in 4 distinct folders on a USB Stick. What I tried to do- Connect USB Stick - Add Folder 1/4 folders to Local Files- ...

andreas_r
Casual Listener
Dear Spotify Community, Unfortunately, automatic recognition does not seem to work for me. What my goal is Create 4 playlists located in 4 distinct folders on a USB Stick. &nbsp...
2019-11-11 3:35:05 AM
2019-11-16 8:12:13 AM
AeroZ
Composer
1007 Views
1 replies
0 likes
local files
macOS

1007 Views
1 replies
0 likes

Spotify Desktop App keeps on crashing

PlanPremiumCountryUSDevice Macbook Pro mid 2014Operating SystemmacOS Catalina My Question or IssueI upgraded my OS today in the morning to Catalina from Mojave. After upgrading I cannot open Spotify Desktop App as after clicking on the icon, it bounc...

guptai
Casual Listener
Plan Premium Country US Device Macbook Pro mid 2014 Operating System macOS Catalina My Question or Issue I upgraded my OS today in the morning to Catalina from Mojave. After up...
2019-10-09 6:51:14 AM
2019-11-14 12:03:36 AM
deodorant
Casual Listener
2716 Views
4 replies
1 likes

2716 Views
4 replies
1 likes

Superuser Contribution What's the last version desktop for mac lion 10.7.5

Plan: PremiumCountry :Chile Device: Macbook 4.1, blackOperating System: Mac Lion 10.7.5 My Question or Issuewhat's the last version available for Mac 10.7.5? I format my mac

camgomezz
Visitor
Plan: Premium Country :Chile Device: Macbook 4.1, black Operating System: Mac Lion 10.7.5 My Question or Issue what's the last version available for Mac 10.7.5?&nb...
2019-11-01 11:54:57 PM
2019-11-14 9:39:22 PM
AeroZ
Composer
1324 Views
2 replies
0 likes

1324 Views
2 replies
0 likes

Half of a playlist not able to play - Mac and iPhone X

PremiumUKMac Air 2014 CalalinaiPhone X iOS 13.2 Just transferred Spotify to new iPhone X.Playlist of 190 songs played on my old phone (6+), on iPhone X around 30% of the songs can no be played or downloaded. The songs still exist in Spotify - I could...

user-removed
Visitor
Premium UK Mac Air 2014 Calalina iPhone X iOS 13.2 Just transferred Spotify to new iPhone X. Playlist of 190 songs played on my old phone (6+), on iPhone X around 30% of the songs c...
2019-11-09 12:10:36 PM
2019-11-14 10:11:49 AM
user-removed
Not applicable
554 Views
1 replies
0 likes

554 Views
1 replies
0 likes

Accidentally clicking the bouncing Spotify icon on dock will stop the update installation.

PlanPremiumCountryHong KongDeviceiMacOperating SystemmacOS 10.15.1 My Question or IssueWhile restarting/updating Spotify, the icon usually bounces up and down indicating the installation process. I've found that accidentally clicking on the icon will...

user-removed
Visitor
Plan Premium Country Hong Kong Device iMac Operating System macOS 10.15.1 My Question or Issue While restarting/updating Spotify, the icon usually bounces up and down indicating the ...
2019-11-13 2:30:32 PM
621 Views
0 replies
0 likes

621 Views
0 replies
0 likes

"Downloading of offline songs failed. Maybe the disk is full?" despite premium on Mac Desktop

StudentPremiumUSA Macbook Pro 15-inch Mid-201510.14.6Mac OS MojaveSpotify Version: 1.1.18.611.g9cc9bdc9 Despite having plenty of room on my computer, I have been unable to download songs to my Mac desktop since having my subscription. I have been abl...

muuuuuuuuuusic
Visitor
Student Premium USA Macbook Pro 15-inch Mid-2015 10.14.6 Mac OS Mojave Spotify Version: 1.1.18.611.g9cc9bdc9 Despite having plenty of room on my computer, I have b...
2019-10-30 3:23:52 AM
2019-11-12 11:56:13 AM
leenhussein
Newbie
1552 Views
2 replies
1 likes

1552 Views
2 replies
1 likes

Spotify for Mac stops when a Spotify ad comes up

I'm using Spotify for Mac, version 1.1.18.611.g9cc9bdc9 on my late 2012 MacBook Pro running macOS 10.14.6. I'm using Spotify Free. When it's playing music and gets to an ad for Spotify, it stops dead. So I have to quit and relaunch Spotify. Then it w...

fotofah
Regular
I'm using Spotify for Mac, version 1.1.18.611.g9cc9bdc9 on my late 2012 MacBook Pro running macOS 10.14.6. I'm using Spotify Free. When it's playing music and gets to an ad for Spotify, it stops...
2019-11-07 9:45:26 PM
2019-11-08 12:09:37 AM
fotofah
Regular
1129 Views
2 replies
4 likes

1129 Views
2 replies
4 likes

Spotify Connect volume short keys

PlanPremiumCountryUKDeviceMacbook Pro mid 2012)Operating System(OSX ) 10.14.6 My Question or IssueWhen I use Spotify Connect, the volume shortcuts (CMD + arrow up/down) no longer work. I am only able to control the volume with the Spotify slider.

user-removed
Visitor
Plan Premium Country UK Device Macbook Pro mid 2012) Operating System (OSX ) 10.14.6 My Question or Issue When I use Spotify Connect, the volume shortcuts (CMD + arrow up/down) no lo...
2019-09-05 9:28:14 AM
2019-11-08 5:45:47 PM
user-removed
Not applicable
1370 Views
2 replies
5 likes

1370 Views
2 replies
5 likes

Non funziona l'autoplay

Buongiorno,dopo l'aggiornamento al nuovo sistema operativo Catilina mi sono accorto che l'autoplay, ovvero la riproduzione automatica di nuovi brani simili al termine di una playlist, non funziona più. Qualcuno ha una soluzione o ha riscontrato lo st...

Salvatore77
Visitor
Buongiorno, dopo l'aggiornamento al nuovo sistema operativo Catilina mi sono accorto che l'autoplay, ovvero la riproduzione automatica di nuovi brani simili al termine di una playlist, non funziona ...
2019-11-06 10:28:17 PM
1077 Views
0 replies
0 likes
autoplay

1077 Views
0 replies
0 likes

Long playlist names cause the sidebar to change size suddenly on hover

If you give your playlist a longer name than the width of the sidebar, then the sidebar starts to twitching into a much wider size whenever you hover over the playlist name.

wasted_username
Regular
If you give your playlist a longer name than the width of the sidebar, then the sidebar starts to twitching into a much wider size whenever you hover over the playlist name.
2019-08-21 5:30:24 PM
2019-11-05 11:12:32 AM
wasted_username
Regular
2167 Views
4 replies
0 likes

2167 Views
4 replies
0 likes

Superuser Contribution Can't skip songs in playlist radio

PremiumGermany DeviceMacbook Pro Hi all, this happens only with the current version of Spotify (1.1.12.451.gdb77255f). On my other MacBook I had an old version, there it's working. If I want to skip a song in a playlist radio, it isn't working. So I'...

theresa2403
Visitor
Premium Germany Device Macbook Pro Hi all, this happens only with the current version of Spotify (1.1.12.451.gdb77255f). On my other MacBook I had an old version, t...
2019-08-22 2:26:12 PM
2019-11-03 2:37:40 PM
Petya
Community Legend
1012 Views
1 replies
0 likes

1012 Views
1 replies
0 likes

Apple Keyboard's Media Keys Do Not Control Spotify Track Fwd/Bkwd and/or Play/Pause

PlanFree Country USA DeviceMackbook Pro 2017Apple Wireless Keyboard Operating SystemMojave 10.14.2 (18C54)Spotify 1.0.99.250.g936eab8d My Question or IssueThe <<, PLAY/PAUSE, >> buttons on my Mac keyboard (external or built into Macbook) do no have a...

brettnolan
Casual Listener
Plan Free Country USA Device Mackbook Pro 2017 Apple Wireless Keyboard Operating System Mojave 10.14.2 (18C54) Spotify 1.0.99.250.g936eab8d M...
2019-02-11 4:35:36 PM
2019-11-01 2:23:54 PM
seanlorenz
Newbie
16982 Views
6 replies
0 likes
keyboard
Mac

16982 Views
6 replies
0 likes

[Desktop][Playlists] Can't add song on the bottom of the list to playlist

This is a bug I found in Spotify free version when I browsed through song selection.If I select a song from the bottom of the list (next to an ad), I can't add the song to the playlist.I need to scroll up so that the song appear on the top of the lis...

yunski
Visitor
This is a bug I found in Spotify free version when I browsed through song selection. If I select a song from the bottom of the list (next to an ad), I can't add the song to the playlist.I need to sc...
2019-10-30 5:18:59 AM
2019-10-31 8:15:36 PM
Loxer
Community Legend
671 Views
1 replies
0 likes
Desktop
Playlists

671 Views
1 replies
0 likes

Solved!! Mojave text issues on non-Retina

Hi all, Have just upgraded to Mojave, and I use an external monitor alongside my Retina MacBook Pro (early 2015). However, the fonts look terrible on Spotify when using my non-Retina display. There's been plenty of chat online about Apple disabling s...

pittaandhummus
Casual Listener
Hi all, Have just upgraded to Mojave, and I use an external monitor alongside my Retina MacBook Pro (early 2015). However, the fonts look terrible on Spotify when using my non-Retina display...
2018-09-25 3:50:57 PM
2019-10-31 8:02:26 PM
oscarolar
Newbie
5277 Views
10 replies
5 likes
macOS Mojave

5277 Views
10 replies
5 likes

My spotify is half korean half danish??

PremiumDenmark DeviceMacbook AirOperating SystemiOS 10 My Question or Issue So I noticed something weird going on, on my spotify. I wanted to change the picture for one of my playlists, and the whole finder thing was suddenly in Korean? This doesn't ...

emseshs
Newbie
Premium Denmark Device Macbook Air Operating System iOS 10 My Question or Issue So I noticed something weird going on, on my spotify. I wanted to change the pict...
2019-10-30 9:36:09 PM
517 Views
0 replies
0 likes

517 Views
0 replies
0 likes

Why can't I download a podcast for offline use on my desktop Spotify Premium?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

nalhcalcm
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-10-30 2:14:50 AM
2019-10-30 2:21:43 AM
nalhcalcm
Casual Listener
871 Views
1 replies
0 likes
desktop premium podcast

871 Views
1 replies
0 likes

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