Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3124 Views
  • 1 replies
  • 0 likes
  • 3124 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2242 Views
  • 1 replies
  • 3 likes
  • 2242 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 36950 Views
  • 19 replies
  • 1 likes
  • music stops
  • 36950 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163753 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163753 Views
  • 0 replies
  • 34 likes

Superuser Contribution Getting error Google Chrome version is no longer supported but I have the latest version, what to do

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Katerina
  • Spotify Legend
  • 6569 Views
  • 14 replies
  • 11 likes
  • 6569 Views
  • 14 replies
  • 11 likes

Spotify can't play this right now.

PlanPremiumCountryNew ZealadDeviceMacBook Pro 2017, iPhone 6s, Apple Watch Series 3, Amazon Echo DotOperating SystemmacOS 10.15, iOS 12.4, WatchOS 5, Latest Echo Dot firmware My Question or IssueHello,I was trying to listen to a song this morning on ...

  • Casual Listener
  • Plan Premium Country New Zealad Device MacBook Pro 2017, iPhone 6s, Apple Watch Series 3, Amazon Echo Dot Operating System macOS 10.15, iOS 12.4, WatchOS 5, Latest Echo Dot firmware   M...
  • Qbr
  • Casual Listener
  • 652 Views
  • 1 replies
  • 0 likes
  • 652 Views
  • 1 replies
  • 0 likes

Album art not showing

FreeUnited States DeviceMacBook Air 2017Operating SystemMacOS Mojave The album art disappeared a few months ago and has not allowed me to make it smaller. Any fix?

  • Newbie
  • Free United States   Device MacBook Air 2017 Operating System MacOS Mojave   The album art disappeared a few months ago and has not allowed me to make it smaller. Any fix?  
  • btz1
  • Gig Goer
  • 532 Views
  • 2 replies
  • 1 likes
  • 532 Views
  • 2 replies
  • 1 likes

Solved!! Cannot Add Song to Liked Songs from Now Playing Bar when Listening on Another Device

Plan PremiumCountry USA DeviceMacOperating SystemMojave My Question or IssueWhen listening on another device the option for adding a song to your liked songs list directly from the Now Playing Bar is not possible as it is greyed out. This feature is ...

Screen Shot 2019-09-16 at 9.41.37 PM.png
  • Casual Listener
  • Plan Premium Country USA   Device Mac Operating System Mojave   My Question or Issue When listening on another device the option for adding a song to your liked songs list dir...
  • ksell8
  • Casual Listener
  • 704 Views
  • 1 replies
  • 0 likes
  • 704 Views
  • 1 replies
  • 0 likes

Find which of your playlists you've put a song in

I've got close to 3000 "liked" songs in my Library, which I've put into a couple hundred playlists. But there is no way to find out which playlist I've put a given song into, except by manually opening each playlist and looking for the song. This is ...

  • Music Fan
  • I've got close to 3000 "liked" songs in my Library, which I've put into a couple hundred playlists.   But there is no way to find out which playlist I've put a given song into, except by manua...
  • 313 Views
  • 0 replies
  • 1 likes
  • Playlists
  • 313 Views
  • 0 replies
  • 1 likes

Spotify using 120% CPU

PlanFree CountryUK DeviceMacbook Pro 2.3GhZ i5 Issue:Spotify consistantly runs at a ridiculously high CPU demand, regularly over 100% causing macbook to run at a very high temperature and drain battery. The Spotify Helper activity is the one that is ...

  • Visitor
  • Plan Free   Country UK   Device Macbook Pro 2.3GhZ i5    Issue: Spotify consistantly runs at a ridiculously high CPU demand, regularly over 100% causing macbook to run a...
  • Loxer
  • Community Legend
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes

Solved!! Cannot turn off shuffling

PremiumSweden Mac Mini mid 2011OS 10.13.6 Unshuffled music shuffles. If this is a feature I find no way to turn it off.The only temporary solution I have found is to change to the next song manually after every single song.

  • Casual Listener
  • Premium Sweden   Mac Mini mid 2011 OS 10.13.6   Unshuffled music shuffles. If this is a feature I find no way to turn it off. The only temporary solution I have found is to change ...
  • Trangor
  • Casual Listener
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Solved!! How do I import changes in Your Library/Liked Music to another unit?

PlanPremiumCountry Sweden DeviceMac Mini mid 2011Operating System(iOS 10.13,6) My Question or IssueI use Spotify on several devices: computers, my phone etc. Today when I switched back to one computer, after having used another computer for a few mon...

  • Casual Listener
  • Plan Premium Country Sweden   Device Mac Mini mid 2011 Operating System (iOS 10.13,6)   My Question or Issue I use Spotify on several devices: computers, my phone etc. Today when ...
  • Trangor
  • Casual Listener
  • 813 Views
  • 1 replies
  • 0 likes
  • 813 Views
  • 1 replies
  • 0 likes

spotify keeps crashing

Account Type:Premium accountCountry:UKDevice:Macbook Pro early 2015 13"Operating System:Mac (10.14.6 (18G95)) My Question or Issue:Spotify keeps crashing(closing without error message) when i play music and change workspaces or even if i have changed...

  • Casual Listener
  • Account Type: Premium account Country: UK Device: Macbook Pro early 2015 13" Operating System: Mac (10.14.6 (18G95))   My Question or Issue: Spotify keeps crashing(closing without erro...
  • gyongyosimate1
  • Casual Listener
  • 937 Views
  • 6 replies
  • 1 likes
  • 937 Views
  • 6 replies
  • 1 likes

Solved!! Playlist gets shuffled after wake-up

PlanPremiumCountryThe Netherlands Devicemacbook pro 2013Operating SystemmacOS Mojave 10.14.6 My Question or Issue I'm not sure if this is a bug or new "feature" but it's seriously annoying, I have my playlist on sluffle mode (since forever), and now ...

  • Regular
  • Plan Premium Country The Netherlands   Device macbook pro 2013 Operating System macOS Mojave 10.14.6   My Question or Issue   I'm not sure if this is a bug or new "feature"...
  • sstok
  • Regular
  • 634 Views
  • 2 replies
  • 0 likes
  • 634 Views
  • 2 replies
  • 0 likes

Playlist cover and description are "stale" after update

PlanPremiumCountryAustraliaDeviceMacbook Pro (late 2011)Operating SystemmacOS High Sierra My IssueI've updated the cover and description of a couple of my own playlists, however as soon as I click away from the playlists and then reselect them, the p...

  • Visitor
  • Plan Premium Country Australia Device Macbook Pro (late 2011) Operating System macOS High Sierra   My Issue I've updated the cover and description of a couple of my own playlists, howe...
  • user-removed
  • Not applicable
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Solved!! Playlist don't appear on Macbook Desktop App

PlanPremium Family Plan DeviceMacbook Air 2017 Operating SystemiOS 10 My Question or IssueI bought a 2017 Macbook Air and installed the Spotify desktop app. None of my playlists, saved albums, recommendations, etc. appear. I assumed my existing profi...

  • Casual Listener
  • Plan Premium Family Plan   Device Macbook Air 2017   Operating System iOS 10   My Question or Issue I bought a 2017 Macbook Air and installed the Spotify desktop app. None of...
  • Loxer
  • Community Legend
  • 1103 Views
  • 5 replies
  • 0 likes
  • 1103 Views
  • 5 replies
  • 0 likes

Spotify Mac Desktop can't use Connect with Sonos

I can't use Spotify Connect out of my Desktop Mac App - the iOS version is working beautifully.

  • Regular
  • I can't use Spotify Connect out of my Desktop Mac App - the iOS version is working beautifully.
  • timmieschaap
  • Composer
  • 532 Views
  • 2 replies
  • 2 likes
  • Mac
  • 532 Views
  • 2 replies
  • 2 likes

black screen on mac desktop

Plan: PremiumCountry: USADevice: Macbook Pro 2015Operating System: Mojave 10 Version 10.14.6 Still have the same problem: Spotify opens on my desktop but nothing displays. I cannot be the only person with this problem. I have tried every solution I c...

  • Casual Listener
  • Plan: Premium Country: USA Device: Macbook Pro 2015 Operating System: Mojave 10 Version 10.14.6   Still have the same problem: Spotify opens on my desktop but nothing displays. I cannot b...
  • jippie55
  • Regular
  • 592 Views
  • 4 replies
  • 0 likes
  • 592 Views
  • 4 replies
  • 0 likes

List of playlists won't scroll and behaves in a choppy manner

It is not possible to scroll the playlist list in the sidebar using wheel nor touchpad gesture. It scrolls by few pixels, then it forcibly goes back to initial place. Zooming/scaling the window won't help. It randomly goes away after navigating to ot...

  • Newbie
  • It is not possible to scroll the playlist list in the sidebar using wheel nor touchpad gesture. It scrolls by few pixels, then it forcibly goes back to initial place. Zooming/scaling the window won't...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

WHERE is the activity of people I follow?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI no longer see activity of those I follow

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I no lo...
  • Loxer
  • Community Legend
  • 809 Views
  • 10 replies
  • 0 likes
  • 809 Views
  • 10 replies
  • 0 likes

Songs don't play on my Mac

My Spotify on my Macbook Pro will NOT play any songs!! Whether its from my playlist or a song/album i've tried to look up!! (Photos below) my songs on my playlist also dont show up even though i have them on my phone!! Please help!!What steps I've tr...

Screen Shot 2019-09-09 at 11.47.43 PM.png Screen Shot 2019-09-09 at 11.48.04 PM.png Screen Shot 2019-09-09 at 11.48.19 PM.png
  • Casual Listener
  • My Spotify on my Macbook Pro will NOT play any songs!! Whether its from my playlist or a song/album i've tried to look up!!  (Photos below) my songs on my playlist also dont show up even though ...
  • Loxer
  • Community Legend
  • 664 Views
  • 3 replies
  • 0 likes
  • Albums
    Help
    Mac
    songs
    songs wont play
  • 664 Views
  • 3 replies
  • 0 likes

many infuriating problems

Honestly, sometimes I wonder why I subscribe to Spotify. It has so many apparent bugs, it's infuriating, yet I keep using it because it provides access to so much music. It's frustrating that Spotify can provide such mediocre service and still attrac...

  • Visitor
  • Honestly, sometimes I wonder why I subscribe to Spotify. It has so many apparent bugs, it's infuriating, yet I keep using it because it provides access to so much music. It's frustrating that Spotify...
  • uncajesse
  • Music Fan
  • 479 Views
  • 2 replies
  • 1 likes
  • 479 Views
  • 2 replies
  • 1 likes

Newly Like songs appear at bottom of library

Newly liked songs often, not always, appear at the bottom of my 'Albums" tab when sorted by recently added. This happens to about 50% of the songs I like. The problem is present on desktop (Mac Book pro 10.14.5) and iPhone Xs max. Pretty annoying as ...

  • Visitor
  • Newly liked songs often, not always, appear at the bottom of my 'Albums" tab when sorted by recently added. This happens to about 50% of the songs I like. The problem is present on desktop (Mac Book ...
  • Loxer
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Solved!! Won't play through 2017 MacBook Pro (speakers or headphones)

PlanPremiumCountryUSADeviceMacBook Pro 2017 + Beats headphones Operating SystemUp-to-date iOS For over a week, Spotify on my MacBook will play songs but there's no sound, either through the speakers on my Beats headphones. The songs will play but no ...

  • Regular
  • Plan Premium Country USA Device MacBook Pro 2017 + Beats headphones  Operating System Up-to-date iOS    For over a week, Spotify on my MacBook will play songs but there's no s...
  • robdesign
  • Casual Listener
  • 4463 Views
  • 6 replies
  • 0 likes
  • 4463 Views
  • 6 replies
  • 0 likes