Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5425 Views
1 replies
0 likes

5425 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7434 Views
1 replies
0 likes

7434 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5076 Views
1 replies
3 likes

5076 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42651 Views
19 replies
1 likes
music stops

42651 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167323 Views
0 replies
35 likes
Mac

167323 Views
0 replies
35 likes

Mac/Windows streaming to Chromecast over Spotify Connect not directly possible

It´s headless to start a Chrome window to use the webplayer or start to play music by Phone/Tablet and then be able to remote control. Implement it directly in Spotify or make it clear in your app, that you need to have to bypass to play music on Chr...

nemonemo
Newbie
It´s headless to start a Chrome window to use the webplayer or start to play music by Phone/Tablet and then be able to remote control. Implement it directly in Spotify or make it clear in your app, t...
2019-11-23 5:48:18 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Superuser Contribution how to view fridays New Albums (not singles)?

Premium useriOS latest, Mac OS Catalina So. Friday is my favourite day because of all the new album releases on fridays. Anyway I cant see new albums in spotify, only "new albums & singles", and I cant browse new albums by genre in genre view its onl...

Skeme
Visitor
Premium user iOS latest, Mac OS Catalina So. Friday is my favourite day because of all the new album releases on fridays. Anyway I cant see new albums in spotify, only "new albums &a...
2019-11-08 8:44:23 AM
2019-11-23 3:50:07 PM
Peter
Spotify Legend
784 Views
1 replies
0 likes

784 Views
1 replies
0 likes

Solved!! Local Files on Mac Catalina

GerätMacBook ProBetriebssystemCatalina Hi!I can't play local mp3 Files on my Desktop APP. I added my local Folder, but Music is shown like this (1 second): The Files are free,- no protection.....Any ideas?Kind regards from GermanyBernd

pastinake
Casual Listener
Gerät MacBook Pro Betriebssystem Catalina Hi! I can't play local mp3 Files on my Desktop APP. I added my local Folder, but Music is shown like this (1 second): &nb...
2019-11-22 8:50:54 AM
2019-11-23 9:21:35 AM
pastinake
Casual Listener
1804 Views
2 replies
0 likes

1804 Views
2 replies
0 likes

Playlist re-shuffles when I switch device

PlanFreeCountryPortugalDevice(Macbook Pro) My Question or IssueWhenever I'm listening to a playlist on shuffle then switch the device, I keep listening to the same song but the queue re-shuffles, which means that songs may be repeated.Is there a way ...

alicedourado
Newbie
Plan Free Country Portugal Device (Macbook Pro) My Question or Issue Whenever I'm listening to a playlist on shuffle then switch the device, I keep listening to the same song but the q...
2019-11-22 5:47:21 PM
378 Views
0 replies
3 likes

378 Views
0 replies
3 likes

[MAC] Search bar overlaps with title bar

Mac OSX 10.14 Mojave The search bar at the top of the app is high enough that it overlaps with where the title bar would normally be on an un-skinned Mac application window, which results in the app full-screening when I double-click the search bar t...

clixx13
Newbie
Mac OSX 10.14 Mojave The search bar at the top of the app is high enough that it overlaps with where the title bar would normally be on an un-skinned Mac application window, which results in...
2019-11-19 9:07:17 PM
2019-11-20 7:45:39 PM
carspn
Newbie
1105 Views
1 replies
1 likes
bug
Desktop
osx
Search

1105 Views
1 replies
1 likes

Solved!! Typo in song name

The following song from Katherine Jenkins "Amigos Para Siempre", has a typo in the name: should be "Siempre" not "Simepre"https://open.spotify.com/track/2br3VvJkuv7GMMHZRky7fy?si=egQc72tMS6CPDGCq_8PM5g

enriquinho
Casual Listener
The following song from Katherine Jenkins "Amigos Para Siempre", has a typo in the name: should be "Siempre" not "Simepre" https://open.spotify.com/track/2br3VvJkuv7GMMHZRky7fy?si=egQc72tMS6CPDGCq...
2019-11-19 6:43:07 PM
2019-11-20 12:41:50 PM
Emilia_8
Community Legend
3871 Views
3 replies
0 likes

3871 Views
3 replies
0 likes

Solved!! Can't find cache folder

Plan: Premium (Canada) Device: iMac (OS Mojave) My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for fixing this problem (linked below). However, the spotify cache folder that ...

Nstretch7
Casual Listener
Plan: Premium (Canada) Device: iMac (OS Mojave) My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for f...
2019-11-19 4:11:14 PM
2019-11-19 9:42:16 PM
Emilia_8
Community Legend
5078 Views
3 replies
0 likes
Cache
Mac

5078 Views
3 replies
0 likes

Solved!! i can't change the song arrangement in my playlist

PlanPremiumCountryTurkeyDeviceMacbook Air My Question or IssueNormally you can change the arrangement of songs in a playlist by dragging one but it doesn't work in just one of my playlists, in other playlists I don't have a problem with it and can ch...

selencetinkaya_
Music Fan
Plan Premium Country Turkey Device Macbook Air My Question or Issue Normally you can change the arrangement of songs in a playlist by dragging one but it doesn't work in just one of my...
2019-11-14 8:42:39 PM
2019-11-19 2:01:56 PM
selencetinkaya_
Music Fan
1606 Views
2 replies
0 likes

1606 Views
2 replies
0 likes

Constantly Lagging/Buffering/Pausing EVEN IN OFFLINE MODE

This started happening yesterday, before that Spotify has been good to me. All of a sudden a track hits about 30-40% through, it starts to pause. Sporatically it will start stopping very frequently, almost like its buffering. Problem is, my internet ...

jmkmay
Casual Listener
This started happening yesterday, before that Spotify has been good to me. All of a sudden a track hits about 30-40% through, it starts to pause. Sporatically it will start stopping very f...
2014-11-20 12:41:37 AM
2019-11-18 9:55:56 AM
Beaulazarus
Visitor
7338 Views
14 replies
5 likes
Mac

7338 Views
14 replies
5 likes

Installation Failed

Today the spotify app on my desktop disappeared. I've been trying to reinstall it, but it keeps saying "installation failed" and asking me if I want to download it again. I'm using a mac, OS 10.10.2. Anyone else having this issue?

jrbrown
Casual Listener
Today the spotify app on my desktop disappeared. I've been trying to reinstall it, but it keeps saying "installation failed" and asking me if I want to download it again. I'm using a mac, OS 10.10.2....
2015-04-28 12:11:35 AM
2019-11-18 4:15:09 AM
green_14325
Casual Listener
3280 Views
15 replies
4 likes
Mac

3280 Views
15 replies
4 likes

why is Release Radar basically the same every week?

Release Radar keeps giving me the same albums/artists every week.i follow hundreds of artists, so why isn't RR reflective of that?it's incredible annoying to keep getting the same albums each week from the same 20-30 artists. RR must be missing out a...

maxartist23
Roadie
Release Radar keeps giving me the same albums/artists every week. i follow hundreds of artists, so why isn't RR reflective of that? it's incredible annoying to keep getting the same albums each wee...
2019-11-16 6:02:30 PM
593 Views
0 replies
1 likes

593 Views
0 replies
1 likes

Spotify app volume control randomly drops

PlanPremiumCountryUSA DeviceMacbook Pro 2018Operating SystemMacOS MojaveApp Version1.1.18.611.g9cc9bdc9 My Question or IssueThis seems to have just started happening today, but I've been noticing that the volume control on my Spotify desktop app seem...

user-removed
Visitor
Plan Premium Country USA Device Macbook Pro 2018 Operating System MacOS Mojave App Version 1.1.18.611.g9cc9bdc9 My Question or Issue This seems to have just started happeni...
2019-11-05 9:56:27 AM
2019-11-16 1:26:46 PM
user-removed
Not applicable
2801 Views
4 replies
5 likes

2801 Views
4 replies
5 likes

Local Files don't show up as regular Songs (Mac client does not recognize songs based on ID3)

Dear Spotify Community, Unfortunately, automatic recognition does not seem to work for me. What my goal isCreate 4 playlists located in 4 distinct folders on a USB Stick. What I tried to do- Connect USB Stick - Add Folder 1/4 folders to Local Files- ...

andreas_r
Casual Listener
Dear Spotify Community, Unfortunately, automatic recognition does not seem to work for me. What my goal is Create 4 playlists located in 4 distinct folders on a USB Stick. &nbsp...
2019-11-11 3:35:05 AM
2019-11-16 8:12:13 AM
AeroZ
Composer
1027 Views
1 replies
0 likes
local files
macOS

1027 Views
1 replies
0 likes

Spotify Desktop App keeps on crashing

PlanPremiumCountryUSDevice Macbook Pro mid 2014Operating SystemmacOS Catalina My Question or IssueI upgraded my OS today in the morning to Catalina from Mojave. After upgrading I cannot open Spotify Desktop App as after clicking on the icon, it bounc...

guptai
Casual Listener
Plan Premium Country US Device Macbook Pro mid 2014 Operating System macOS Catalina My Question or Issue I upgraded my OS today in the morning to Catalina from Mojave. After up...
2019-10-09 6:51:14 AM
2019-11-14 12:03:36 AM
deodorant
Casual Listener
2772 Views
4 replies
1 likes

2772 Views
4 replies
1 likes

Superuser Contribution What's the last version desktop for mac lion 10.7.5

Plan: PremiumCountry :Chile Device: Macbook 4.1, blackOperating System: Mac Lion 10.7.5 My Question or Issuewhat's the last version available for Mac 10.7.5? I format my mac

camgomezz
Visitor
Plan: Premium Country :Chile Device: Macbook 4.1, black Operating System: Mac Lion 10.7.5 My Question or Issue what's the last version available for Mac 10.7.5?&nb...
2019-11-01 11:54:57 PM
2019-11-14 9:39:22 PM
AeroZ
Composer
1370 Views
2 replies
0 likes

1370 Views
2 replies
0 likes

Half of a playlist not able to play - Mac and iPhone X

PremiumUKMac Air 2014 CalalinaiPhone X iOS 13.2 Just transferred Spotify to new iPhone X.Playlist of 190 songs played on my old phone (6+), on iPhone X around 30% of the songs can no be played or downloaded. The songs still exist in Spotify - I could...

user-removed
Visitor
Premium UK Mac Air 2014 Calalina iPhone X iOS 13.2 Just transferred Spotify to new iPhone X. Playlist of 190 songs played on my old phone (6+), on iPhone X around 30% of the songs c...
2019-11-09 12:10:36 PM
2019-11-14 10:11:49 AM
user-removed
Not applicable
574 Views
1 replies
0 likes

574 Views
1 replies
0 likes

Accidentally clicking the bouncing Spotify icon on dock will stop the update installation.

PlanPremiumCountryHong KongDeviceiMacOperating SystemmacOS 10.15.1 My Question or IssueWhile restarting/updating Spotify, the icon usually bounces up and down indicating the installation process. I've found that accidentally clicking on the icon will...

user-removed
Visitor
Plan Premium Country Hong Kong Device iMac Operating System macOS 10.15.1 My Question or Issue While restarting/updating Spotify, the icon usually bounces up and down indicating the ...
2019-11-13 2:30:32 PM
654 Views
0 replies
0 likes

654 Views
0 replies
0 likes

"Downloading of offline songs failed. Maybe the disk is full?" despite premium on Mac Desktop

StudentPremiumUSA Macbook Pro 15-inch Mid-201510.14.6Mac OS MojaveSpotify Version: 1.1.18.611.g9cc9bdc9 Despite having plenty of room on my computer, I have been unable to download songs to my Mac desktop since having my subscription. I have been abl...

muuuuuuuuuusic
Visitor
Student Premium USA Macbook Pro 15-inch Mid-2015 10.14.6 Mac OS Mojave Spotify Version: 1.1.18.611.g9cc9bdc9 Despite having plenty of room on my computer, I have b...
2019-10-30 3:23:52 AM
2019-11-12 11:56:13 AM
leenhussein
Newbie
1578 Views
2 replies
1 likes

1578 Views
2 replies
1 likes

Spotify for Mac stops when a Spotify ad comes up

I'm using Spotify for Mac, version 1.1.18.611.g9cc9bdc9 on my late 2012 MacBook Pro running macOS 10.14.6. I'm using Spotify Free. When it's playing music and gets to an ad for Spotify, it stops dead. So I have to quit and relaunch Spotify. Then it w...

fotofah
Regular
I'm using Spotify for Mac, version 1.1.18.611.g9cc9bdc9 on my late 2012 MacBook Pro running macOS 10.14.6. I'm using Spotify Free. When it's playing music and gets to an ad for Spotify, it stops...
2019-11-07 9:45:26 PM
2019-11-08 12:09:37 AM
fotofah
Regular
1156 Views
2 replies
4 likes

1156 Views
2 replies
4 likes

Spotify Connect volume short keys

PlanPremiumCountryUKDeviceMacbook Pro mid 2012)Operating System(OSX ) 10.14.6 My Question or IssueWhen I use Spotify Connect, the volume shortcuts (CMD + arrow up/down) no longer work. I am only able to control the volume with the Spotify slider.

user-removed
Visitor
Plan Premium Country UK Device Macbook Pro mid 2012) Operating System (OSX ) 10.14.6 My Question or Issue When I use Spotify Connect, the volume shortcuts (CMD + arrow up/down) no lo...
2019-09-05 9:28:14 AM
2019-11-08 5:45:47 PM
user-removed
Not applicable
1388 Views
2 replies
5 likes

1388 Views
2 replies
5 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts