Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5790 Views
1 replies
0 likes

5790 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7756 Views
1 replies
0 likes

7756 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5481 Views
1 replies
3 likes

5481 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43250 Views
19 replies
1 likes
music stops

43250 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167776 Views
0 replies
35 likes
Mac

167776 Views
0 replies
35 likes

Superuser Contribution "Couldn't load friends to follow"

My find firnds function doesn't work anymore. I have tried re install spotify. still no luck . I am on a macbook pro. It did work 6 months ago, but was sometimes unwilling to load. now it doesn't load at all...Any surgestions...Trinelise In Copenhage...

trinelise
Casual Listener
My find firnds function doesn't work anymore. I have tried re install spotify. still no luck . I am on a macbook pro. It did work 6 months ago, but was sometimes unwilling to load. now it do...
2019-04-02 7:11:21 PM
2019-10-18 8:02:30 PM
vxgaslaugh
Visitor
10360 Views
6 replies
4 likes

10360 Views
6 replies
4 likes

Superuser Contribution MacOS how to disable autostart spotify on start up?

the recommended option via settings didn't work for me. I ended up renaming Spotify app to Spotify2 and all is good.

gondo
Newbie
the recommended option via settings didn't work for me. I ended up renaming Spotify app to Spotify2 and all is good.
2019-05-22 12:17:38 PM
2019-10-18 4:52:43 PM
urbanteaaa
Newbie
4194 Views
3 replies
0 likes

4194 Views
3 replies
0 likes

albums view in grid only now?

Some update seems to have made the All Albums view for an artist now appear in grid format without release dates being available. This is extremely frustrating—not being able to explore an artists 20-something albums by release date from early to lat...

eartha5
Newbie
Some update seems to have made the All Albums view for an artist now appear in grid format without release dates being available. This is extremely frustrating—not being able to explore an arti...
2019-10-15 6:33:35 PM
2019-10-18 12:27:48 PM
Loxer
Community Legend
1395 Views
1 replies
0 likes
albums view

1395 Views
1 replies
0 likes

Spotify mutes itself

PremiumFinland Macbook ProHigh Sierra Spotify mutes the volume about once a minute. Doesn't seem to be related to anything else going on with the computer. Restarting Spotify doesn't help.

Meepu
Regular
Premium Finland Macbook Pro High Sierra Spotify mutes the volume about once a minute. Doesn't seem to be related to anything else going on with the computer. Restarting Spotify do...
2019-10-16 6:57:02 PM
2019-10-17 7:03:28 PM
Loxer
Community Legend
1615 Views
1 replies
0 likes

1615 Views
1 replies
0 likes

BUG: Drag & drop Now Playing song in Play Queue

Drag & Drop issues in Queue

Loxer
Community Legend
Drag & Drop issues in Queue
2019-10-17 1:39:39 PM
655 Views
0 replies
0 likes

655 Views
0 replies
0 likes

[Daily Mix] What happened to dislikes?

Premium planUSA DeviceMac OS 10.14.6 With one of the most recent updates, my Daily Mixes were all thrown for a complete redo. I'm seeing all sorts of music I may have listened to a while back that are now taking priority. I also can't dislike the son...

cyb0lt
Casual Listener
Premium plan USA Device Mac OS 10.14.6 With one of the most recent updates, my Daily Mixes were all thrown for a complete redo. I'm seeing all sorts of music I may have listened t...
2019-09-30 5:37:25 PM
2019-10-17 10:41:20 AM
Emilia_8
Community Legend
2101 Views
2 replies
2 likes

2101 Views
2 replies
2 likes

Solved!!Superuser Contribution Daily Mixes are regular playlists

I may be posting this on the Mac forum but this is happening on all of my devices including my MacBook Pro Retina. My other devices that I have Spotify Premium are my iPad Pro 2018, my iPhone 8 Plus and my iPhone 6S Plus. So today I was browsing my S...

fobloverforlife
Casual Listener
I may be posting this on the Mac forum but this is happening on all of my devices including my MacBook Pro Retina. My other devices that I have Spotify Premium are my iPad Pro 2018, my iPhone 8 Plus ...
2019-10-15 9:07:11 PM
2019-10-17 10:00:54 AM
Robbie1874
Casual Listener
6280 Views
10 replies
2 likes

6280 Views
10 replies
2 likes

Podcast Progress Bar

The progress bar for Spotify podcasts doesn't function correctly. When I get to the end of the episode, it goes to the next one but acts as if there are still several minutes left on the previous episode. This makes the "sort by unplayed" option usel...

murderino
Newbie
The progress bar for Spotify podcasts doesn't function correctly. When I get to the end of the episode, it goes to the next one but acts as if there are still several minutes lef...
2019-02-22 10:25:31 PM
2019-10-16 3:37:01 PM
Franky_D
Casual Listener
1722 Views
1 replies
9 likes

1722 Views
1 replies
9 likes

Can't select all saved songs

Can't select all Liked Songs

Loxer
Community Legend
Can't select all Liked Songs
2019-10-16 2:48:22 PM
952 Views
0 replies
0 likes

952 Views
0 replies
0 likes

Made for you tab gone

PlanFamily PlanCountryU.S.DeviceMacBook Air (Retina, 13-inch, 2018)Operating SystemmacOS Mojave 10.14.6 I'm on desktop, and the "Made for you" tab completely disappeared. When I search up "Daily Mix", "Your Daily Mix" pops up, and it says "Applicatio...

RusticToast
Visitor
Plan Family Plan Country U.S. Device MacBook Air (Retina, 13-inch, 2018) Operating System macOS Mojave 10.14.6 I'm on desktop, and the "Made for you" tab completely disappeared. When ...
2019-10-15 6:50:31 PM
2019-10-15 9:00:35 PM
Loxer
Community Legend
1406 Views
1 replies
0 likes

1406 Views
1 replies
0 likes

Spotify desktop app starts downloading every time it is launched on Mac

PlanPremiumCountryIndia DeviceMacBook Pro 2017Operating SystemMojave (10.14.6) My Question or IssueThe App opens a installer and starts downloading everytime it is launched.

niraj112358
Casual Listener
Plan Premium Country India Device MacBook Pro 2017 Operating System Mojave (10.14.6) My Question or Issue The App opens a installer and starts downloading everytime it is lau...
2019-10-11 10:10:59 AM
2019-10-15 7:34:19 PM
Loxer
Community Legend
2012 Views
4 replies
0 likes

2012 Views
4 replies
0 likes

Save songs for offline on phone but not on computer

PremiumUnited States DeviceMacbook Pro 2018Operating SystemmacOS Mojave I have songs downloaded onto my phone for offline play. However, on my Macbook the same songs downloaded onto my laptop for offline play. I do not want songs downloaded onto my c...

cagleg
Visitor
Premium United States Device Macbook Pro 2018 Operating System macOS Mojave I have songs downloaded onto my phone for offline play. However, on my Macbook the same songs downloa...
2019-10-15 6:10:38 PM
728 Views
0 replies
0 likes

728 Views
0 replies
0 likes

Problème Connexion application spotify proxy

Depuis que je me reconnecte à internet puis le proxy dans les parametres de spotify.je met le mot de passe et après l'application sur l'ordinateur s'ouvre et quelques minute après l'application spotify se met hors connexion. le problème de cette appl...

Flanstario1
Composer
Depuis que je me reconnecte à internet puis le proxy dans les parametres de spotify. je met le mot de passe et après l'application sur l'ordinateur s'ouvre et quelques minute après l'application s...
2019-10-14 10:26:03 PM
2407 Views
0 replies
1 likes
application
internet
proxy

2407 Views
0 replies
1 likes

Recently Played has stopped working...

'Recently Played' used to work in such a way that if you deleted that oldest album in the list, it would be replaced by the one before it.Now, for some reason, when you delete that last one, you are left with an empty 'slot'. See the screenshot which...

maxartist23
Roadie
'Recently Played' used to work in such a way that if you deleted that oldest album in the list, it would be replaced by the one before it. Now, for some reason, when you delete that last one, you ar...
2019-10-05 3:17:10 PM
2019-10-14 5:29:33 PM
maxartist23
Roadie
2932 Views
4 replies
0 likes

2932 Views
4 replies
0 likes

Current playing sone details are missing

Hi, It seems like something got broken since last update, song details are missing from Mac sidebar `Now Playing` component. Also, I am using this add-on for notifications:https://github.com/citruspi/Spotify-NotificationsWhich also failed to parse th...

Sooperman
Casual Listener
Hi, It seems like something got broken since last update, song details are missing from Mac sidebar `Now Playing` component. Also, I am using this add-on for notifications: https:/...
2019-10-07 12:59:23 PM
2019-10-13 9:02:55 AM
Sooperman
Casual Listener
1928 Views
2 replies
0 likes

1928 Views
2 replies
0 likes

how long does it usually take for greyed out music to come back?

We live in the USA and are using a Mac desktop. My husband loves the Alessi brothers and Barnaby Bye, and now almost all of their songs are greyed out. He worked hard on these playlists and these are 2 of his favorite groups. We are new to Spotify an...

acain6572
Casual Listener
We live in the USA and are using a Mac desktop. My husband loves the Alessi brothers and Barnaby Bye, and now almost all of their songs are greyed out. He worked hard on these playlists and these are...
2019-10-10 7:40:30 PM
2019-10-10 8:09:43 PM
Jᴀᴄᴋ
Roadie
950 Views
1 replies
0 likes

950 Views
1 replies
0 likes

Solved!! Song title with a time in it adds a base date of 1899-12-31 in front of it.

My Issue:When a song title has a time in it, a base date of 1899-12-31 is added with the time displayed in 24-hour format. Please see the attached screenshot of Elliot Smith's song "2:45 AM" as an example. The title displays properly in the album tra...

julianpark
Casual Listener
My Issue: When a song title has a time in it, a base date of 1899-12-31 is added with the time displayed in 24-hour format. Please see the attached screenshot of Elliot Smith's song "2:45 AM" as an ...
2019-10-10 2:39:22 AM
2019-10-10 6:34:20 PM
AndrewRobs01
Composer
2510 Views
4 replies
0 likes

2510 Views
4 replies
0 likes

Spotify Won't Open

fixed

dd251
Visitor
fixed
2019-10-09 10:49:02 PM
2019-10-10 4:10:58 AM
guptai
Casual Listener
909 Views
1 replies
0 likes

909 Views
1 replies
0 likes

Songs Won't Play

PlanFreeCountry United States DeviceMacbook Pro late 2016Operating SystemmacOS High Sierra My Question or IssueRecently my songs have stopped playing. I realized that the files under my host directory may be the cause of it. However, uninstalled the ...

pokegoddes420
Visitor
Plan Free Country United States Device Macbook Pro late 2016 Operating System macOS High Sierra My Question or Issue Recently my songs have stopped playing. I realized ...
2019-10-02 8:22:13 AM
2019-10-10 2:30:52 AM
alexkinter
Newbie
1421 Views
1 replies
0 likes

1421 Views
1 replies
0 likes

Automatically muting - no trigger

PlanPremiumCountryUK DeviceMacBook Pro 2018Operating SystemMojave 10.14.6 My Question or IssueSpotify is muting itself during playback. No identifiable trigger - it does it without me touching anything.

benjaminantal
Newbie
Plan Premium Country UK Device MacBook Pro 2018 Operating System Mojave 10.14.6 My Question or Issue Spotify is muting itself during playback. No identifiable trigger - it do...
2019-10-09 1:21:42 PM
2019-10-09 3:03:45 PM
Loxer
Community Legend
1244 Views
1 replies
0 likes
Mac Desktop App
Mojave 10.14.6
mute
version1.1.17.543.geb925

1244 Views
1 replies
0 likes

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