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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 711 Views
  • 1 replies
  • 3 likes
  • 711 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 34030 Views
  • 19 replies
  • 1 likes
  • Error
    music stops
  • 34030 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161869 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161869 Views
  • 0 replies
  • 34 likes

Superuser Contribution Logged into desktop with Facebook, but cannot find friends/username is numbers

Premium/USAiMac ProiOS 10.14 So I tried troubleshooting based on some suggestions I found here, I deactivated my Facebook, reset my password, logged out of Spotify and came back in. Still nothing. My issue is that everywhere it shows that I'm logged ...

  • Casual Listener
  • Premium/USA iMac Pro iOS 10.14   So I tried troubleshooting based on some suggestions I found here, I deactivated my Facebook, reset my password, logged out of Spotify and came back in. Stil...
  • Guido
  • Spotify Legend
  • 1146 Views
  • 1 replies
  • 0 likes
  • 1146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Immediate Crash when updating to version 1.1.6.112 on Mojave

PlanPremiumCountryUsa DeviceiMac Late 2015Operating SystemOSX 10.14.4 Mojave My Question or IssueThe last stable release for me seems to be 1.1.5.153.gf614956d When Updating to 1.1.6.112 I get an immediate crash upon opening the app without any warni...

  • Casual Listener
  • Plan Premium Country Usa   Device iMac Late 2015 Operating System OSX 10.14.4 Mojave   My Question or Issue The last stable release for me seems to be 1.1.5.153.gf614956d &...
  • Guido
  • Spotify Legend
  • 1500 Views
  • 2 replies
  • 0 likes
  • Crash
    Desktop
    Mac
    mojave
  • 1500 Views
  • 2 replies
  • 0 likes

Solved!! What happened to the "Local Files" option under Your Library?

PlanPremiumCountryUnited StatesDeviceMacbook Pro Mid 2012Operating System10.14.4 My Question or IssueHow do I access my list of local files? The only options that show are Made For YouRecently PlayedSongsAlbumsArtistsStationsVideosPodcasts

  • Casual Listener
  • Plan Premium Country United States Device Macbook Pro Mid 2012 Operating System 10.14.4   My Question or Issue How do I access my list of local files? The only options that show are &...
  • ElainaD
  • Composer
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify mac client not loading content

Plan: premium Country: USA2016 IMac running latest OS When I launch the Spotify desktop software on my iMac the application seems to load normally, however, content pulled via the internet within the application (effectively everything you need) does...

  • Regular
  • Plan: premium  Country: USA 2016 IMac running latest OS   When I launch the Spotify desktop software on my iMac the application seems to load normally, however, content pulled via the i...
  • Guido
  • Spotify Legend
  • 636 Views
  • 1 replies
  • 1 likes
  • 636 Views
  • 1 replies
  • 1 likes

what settings on my mac do I use to have it play all night? I turn on and it is off when I come back

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bethany_Dawn
  • Community Legend
  • 1189 Views
  • 1 replies
  • 0 likes
  • 1189 Views
  • 1 replies
  • 0 likes

Spotify app got erased from my mac and can`t install it again

PlanPREMIUMCountryMEXICODeviceIMACOperating Systemmac OS Mojave 10.14.4 My Question or Issuethe Spotify app just desapeared from my mac, I downloaded and installed it again, but the instalation does nothing, it just stays there for hours but doesn`t ...

  • Regular
  • Plan PREMIUM Country MEXICO Device IMAC Operating System mac OS Mojave 10.14.4   My Question or Issue the Spotify app just desapeared from my mac, I downloaded and installed it again, ...
  • Loxer
  • Spotify Star
  • 800 Views
  • 3 replies
  • 0 likes
  • 800 Views
  • 3 replies
  • 0 likes

Spotify Not Connecting to Shazam

AccountFree DeviceiPhone 5S and Macbook Pro Mid 2012 iOS 12.2 and OS 10.14.4 Mohave My Issue:I recently found out I could connect my Shazam account with my Spotify account, and seeing as I have almost 4000 Shazams this made me very happy. However, wh...

  • Newbie
  • Account Free   Device iPhone 5S and Macbook Pro Mid 2012   iOS 12.2 and OS 10.14.4 Mohave   My Issue: I recently found out I could connect my Shazam account with my Spotify ac...
  • Loxer
  • Spotify Star
  • 7347 Views
  • 1 replies
  • 2 likes
  • 7347 Views
  • 1 replies
  • 2 likes

Unable to Play Saved Songs

PlanPremiumCountryUSADeviceMacbook Pro 2018 My Question or IssueWhen I click on "Songs" on my left sidebar to access my saved songs, I cannot see any of them. It shows a page that says, "Your favorite songs will appear here. Go to your browse page to...

  • Newbie
  • Plan Premium Country USA Device Macbook Pro 2018     My Question or Issue When I click on "Songs" on my left sidebar to access my saved songs, I cannot see any of them. It shows a ...
  • Loxer
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Song Disappears when I order Date Added

PlanPremiumCountryUnited States DeviceMacBook Pro late 2016Operating SystemiOS 10.14.4 My Question or IssueFor this playlist, there are 20 songs.If you look at the images, when I switch the ordering from custom to date added, some songs disappear and...

  • Regular
  • Plan Premium Country United States   Device MacBook Pro late 2016 Operating System iOS 10.14.4   My Question or Issue For this playlist, there are 20 songs. If you look at the i...
  • Loxer
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Solved!! No album cover art is loading

PlanPremiumCountryGermany DeviceiMac (late 2006)Operating SystemMacOS 10.7 My Question or IssueI installed the desktop app and no album cover art is loading in the "album art corner" or on other lists like "albums". When I open a certain album or go ...

  • Regular
  • Plan Premium Country Germany   Device iMac (late 2006) Operating System MacOS 10.7   My Question or Issue I installed the desktop app and no album cover art is loading in the "al...
  • pankratz
  • Regular
  • 1909 Views
  • 8 replies
  • 0 likes
  • 1909 Views
  • 8 replies
  • 0 likes

The Spotify Customer Support System Is A Joke

I have a problem with my Spotify that hasn't been resolved. I scroll through this forum and most other posts have the same problem. Loxer is the only person who seems to be trying to help and there is no way to contact Spotify directly. This is a jok...

  • Regular
  • I have a problem with my Spotify that hasn't been resolved. I scroll through this forum and most other posts have the same problem. Loxer is the only person who seems to be trying to help and there i...
  • merlijnv2000
  • Composer
  • 289 Views
  • 1 replies
  • 1 likes
  • 289 Views
  • 1 replies
  • 1 likes

Trouble using app on multiple networks Macbook Pro

PlanPremiumCountryUSADeviceMacbook Pro Mid 2012Operating SystemiOS X My Question or IssueHi, I'm having an issue when trying to use app on our shop's wifi. When I first open the app it says it's offline (it's not in offline mode). I tried to uninstal...

  • Casual Listener
  • Plan Premium Country USA Device Macbook Pro Mid 2012 Operating System iOS X   My Question or Issue Hi, I'm having an issue when trying to use app on our shop's wifi. When I first open ...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! Secret playlists are still public..."Make Secret" doesn't work

PlanFreeCountryUSADeviceMacBook Pro, Early 2015Operating SystemMac OS X 10.13.6 When I have a playlist open and click on the three dots icon next to the play button, and I select "Make Secret", then I check my profile in a web browser (https://open.s...

  • Casual Listener
  • Plan Free Country USA Device MacBook Pro, Early 2015 Operating System Mac OS X 10.13.6   When I have a playlist open and click on the three dots icon next to the play button, and I sele...
  • Bittencourt
  • Spotify Star
  • 3867 Views
  • 6 replies
  • 0 likes
  • 3867 Views
  • 6 replies
  • 0 likes

No connection to Sonos speakers from Spotify

PlanPremiumCountryGermany (but in French as I am a French guy, living in Germany) Device(iPhone X, Macbook Air)Operating System(iOS 12.2, Mac Os Mojave) My Question or IssueIn the Spotify programm I can see the Sonos speakers, but I cannot connect my...

  • Casual Listener
  • Plan Premium Country Germany (but in French as I am a French guy, living in Germany)   Device (iPhone X, Macbook Air) Operating System (iOS 12.2, Mac Os Mojave)   My Question or I...
  • Dadan1
  • Casual Listener
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Song Library Coming Up Empty on Computer

I have over 600 songs saved to my spotify library, the show up on my phone but not on my desktop. The odd part is that if you go by album or artists the songs are still there. I've tried logging out and logging back it doesn't change anything. Is the...

Screen Shot 2019-04-27 at 6.13.15 PM.png Screen Shot 2019-04-27 at 6.13.47 PM.png Screen Shot 2019-04-27 at 6.14.00 PM.png
  • Newbie
  • I have over 600 songs saved to my spotify library, the show up on my phone but not on my desktop.  The odd part is that if you go by album or artists the songs are still there. I've tried loggin...
  • 186 Views
  • 0 replies
  • 1 likes
  • 186 Views
  • 0 replies
  • 1 likes

Spotify won't play newly released music

PlanPremium CountryBelgium DeviceMacbook Pro 2017Operating SystemMacOS High Sierra Version 10.13.4 Spotify won't play any music that has recently been released. The album cover won't show when I click on it and nothing plays. I've already done a clea...

  • Casual Listener
  • Plan Premium   Country Belgium   Device Macbook Pro 2017 Operating System MacOS High Sierra Version 10.13.4   Spotify won't play any music that has recently been released. T...
  • Diego_Bonomi
  • Casual Listener
  • 862 Views
  • 5 replies
  • 0 likes
  • 862 Views
  • 5 replies
  • 0 likes

i cant see my playlist covers anymore and some albums and songs are not working

PlanPremiumuk Device Macbook Pro Operating System My Question or Issuehi I've been using spotfy since 2018 and all of a sudden i cant upload nor see other playlist covers even artists , i tried to clear caches files on spotfy reinstall spotfy and non...

  • Newbie
  • Plan Premium uk    Device  Macbook Pro  Operating System     My Question or Issue hi I've been using spotfy since 2018 and all of a sudden i cant upload nor se...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Spotify Can't Play New Songs

My Spotify app on the mac will not play songs that I am newly adding to playlists. I tried a clean reinstall and this did not work. Also, I can't find the Spotify cache folder on the mac, not sure if this is related. Please help ASAP!

  • Regular
  • My Spotify app on the mac will not play songs that I am newly adding to playlists. I tried a clean reinstall and this did not work. Also, I can't find the Spotify cache folder on the mac, not sure if...
  • Loxer
  • Spotify Star
  • 626 Views
  • 10 replies
  • 0 likes
  • 626 Views
  • 10 replies
  • 0 likes

Solved!! error code 101 on Macbook, and I have tried everything nothing works please help

Plan - FreeCountry - Au Device - macbook pro late 2016 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue at first I had an issue of error code 4 and tried to fix it by loo...

  • Casual Listener
  • Plan - Free Country - Au   Device - macbook pro late 2016  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  (iOS 10, Android Oreo, Windows 10,etc.)...
  • Loxer
  • Spotify Star
  • 3355 Views
  • 3 replies
  • 0 likes
  • 3355 Views
  • 3 replies
  • 0 likes

Remove all albums from library

I have the family plan and the other day I noticed several people had joined my family without my consent. How that happened is probably an interesting question, but it's not my immediate issue. They added a bunch of albums to my library. I don't wan...

  • Music Fan
  • I have the family plan and the other day I noticed several people had joined my family without my consent.   How that happened is probably an interesting question, but it's not my immediate is...
  • formido
  • Music Fan
  • 5659 Views
  • 2 replies
  • 1 likes
  • 5659 Views
  • 2 replies
  • 1 likes