Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3894 Views
1 replies
0 likes

3894 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3150 Views
1 replies
3 likes

3150 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38317 Views
19 replies
1 likes
music stops

38317 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164839 Views
0 replies
35 likes
Mac

164839 Views
0 replies
35 likes

Playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to filter my playlists on my Spotify app on Macbook. Apparantly this is no longer poss...

Recnik
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used ...
2019-08-01 7:59:49 PM
2019-08-03 9:36:16 AM
Loxer
Community Legend
3936 Views
3 replies
0 likes

3936 Views
3 replies
0 likes

New Desktop update messes up scrolling with album art

PlanPremiumCountryUSA DeviceMacbook Pro late 2013Operating SystemMojave My Question or IssueWhen I listen to spotify on the desktop app, I like to have the album art as big as possible because I like to see it. However the album art uses the same sid...

Becca_m
Music Fan
Plan Premium Country USA Device Macbook Pro late 2013 Operating System Mojave My Question or Issue When I listen to spotify on the desktop app, I like to have the album art a...
2019-06-14 12:38:58 AM
2019-08-03 6:05:53 AM
valentino98
Visitor
1359 Views
2 replies
5 likes

1359 Views
2 replies
5 likes

Solved!! Spotify for Macbook Kaput

PlanPremiumCountryUSADeviceMacBookOperating SystemHigh Sierra 10.13.6 My Question or IssueI couldn't download recently added Mac "Local Files" onto my android Pixel phone. In desperation, I uninstalled Spotify on my mac, and have since found Apple no...

MountainSufi
Music Fan
Plan Premium Country USA Device MacBook Operating System High Sierra 10.13.6 My Question or Issue I couldn't download recently added Mac "Local Files" onto my android...
2019-07-18 4:37:25 AM
2019-08-03 4:29:38 AM
Bethany_Dawn
Community Legend
2984 Views
10 replies
0 likes

2984 Views
10 replies
0 likes

[iOS][Search] OS X 10 no supported artwork glitching

On a mac mini the art work doesnt down load. The whole system is glitching in many ways. Spotify says it is not longer supported in few months and apple isnt providing updates. How do i revert to an older version of Spotify that will be more stable? ...

user-removed
Visitor
On a mac mini the art work doesnt down load. The whole system is glitching in many ways. Spotify says it is not longer supported in few months and apple isnt providing updates.&nbsp...
2019-04-07 4:02:58 PM
2019-08-02 6:04:56 PM
Loxer
Community Legend
499 Views
1 replies
0 likes
iOS
Search

499 Views
1 replies
0 likes

[iOS][Connect] MacBook 10.9.5 - Spotify only available in Web Player

I can only use Spotify on the MacBook via "Web Player (Chrome)". Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothing, altho it's shown in finder as another drive (like a b...

1123252413
Newbie
I can only use Spotify on the MacBook via "Web Player (Chrome)". Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothi...
2019-04-27 4:52:02 PM
2019-08-02 5:55:51 PM
Loxer
Community Legend
6952 Views
1 replies
0 likes
Connect
iOS

6952 Views
1 replies
0 likes

Solved!! [Bug] Sort on time and you're not able to jump back

PlanPremiumCountrySweden DeviceiMacOperating SystemOS XMy Question or IssueIf I sort a playlist on time (ie. latest on top and not the order when added which is default) and play something in the list. If I now press the litte preview icon in bottom ...

dozepih
Casual Listener
Plan Premium Country Sweden Device iMac Operating System OS X My Question or Issue If I sort a playlist on time (ie. latest on top and not the order when added which is default) and ...
2019-07-31 6:58:32 AM
2019-08-01 2:19:22 PM
Loxer
Community Legend
969 Views
2 replies
0 likes

969 Views
2 replies
0 likes

Mac App Loads and Logs In but Won't Play....

PlanPremiumCountryUSADeviceMacBookPro mid-2019Operating SystemOS 10.14.5Spotify Version1.1.10.540.gfcf0430f I've been using Spotify for years on my mac laptop, even though today, and then for some reason today it got super wonky and I haven't been ab...

Screen Shot 2019-07-31 at 9.40.21 PM.png

jmlfilm
Casual Listener
Plan Premium Country USA Device MacBookPro mid-2019 Operating System OS 10.14.5 Spotify Version 1.1.10.540.gfcf0430f I've been using Spotify for years on my mac laptop, even...
2019-08-01 7:01:09 AM
2019-08-01 2:08:06 PM
Loxer
Community Legend
1134 Views
5 replies
0 likes

1134 Views
5 replies
0 likes

Clicking album artwork for current song highlighting wrong song in playlist

PlanPremiumCountryUSADeviceMBP 2015 Operating SystemMacOS Mojave My Question or IssueWhen playing songs in a playlist, if I click the album artwork of currently playing song, I expect Spotify to navigate to the song currently playing and highlight wh...

user-removed
Visitor
Plan Premium Country USA Device MBP 2015 Operating System MacOS Mojave My Question or Issue When playing songs in a playlist, if I click the album artwork of currently playin...
2019-07-21 12:39:37 AM
2019-07-31 12:03:53 AM
user-removed
Not applicable
1482 Views
2 replies
3 likes

1482 Views
2 replies
3 likes

How to locate downloaded songs in iPhone interface?

All of the info on the net says that you need to go to a section and "swipe down from the top of the app." I do this but nothing happens. If I go higher the iPhone swipe down is displayed.

berkserkervikin
Casual Listener
All of the info on the net says that you need to go to a section and "swipe down from the top of the app." I do this but nothing happens. If I go higher the iPhone swipe down is displayed.
2019-07-25 5:11:26 AM
2019-07-31 9:28:49 AM
dozepih
Casual Listener
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

When reach the end of a track the next track played is not the next one in the album

PlanPremiumCountryUKDeviceMacbook Pro (Desktop App)Pixel 3 XLOperating SystemmacOS High SierraAndroid OS My Question or IssueWhen playing a track (from any album or a podcast) and the track selected or podcast comes to an end a random track from the ...

protoatomic
Casual Listener
Plan Premium Country UK Device Macbook Pro (Desktop App) Pixel 3 XL Operating System macOS High Sierra Android OS My Question or Issue When playing a track (from any album or a pod...
2019-07-30 12:20:55 PM
2019-07-30 6:07:42 PM
Loxer
Community Legend
682 Views
1 replies
0 likes
Playback Error

682 Views
1 replies
0 likes

[Desktop][Other] Podcast glitch, skips playback

So my podcast won't play, there seems to be a glitch and it just skips all playback and goes to the next episode. It started with just one, but the more I've messed around trying to fix it, the more episodes that now seem to be affected. I'm listenin...

mtodd009
Newbie
So my podcast won't play, there seems to be a glitch and it just skips all playback and goes to the next episode. It started with just one, but the more I've messed around trying to fix it, the more ...
2019-06-05 7:35:03 PM
2019-07-30 3:59:47 PM
Honeybee123
Casual Listener
976 Views
1 replies
1 likes
Desktop
Other

976 Views
1 replies
1 likes

unwanted song starts playing at random times

For a couple of weeks now an unwanted song ( an unimaginably crappy swedish rap song, that I'd never in a million years would choose to play) starts playing at random times. It happens on both my mac and my iphone. Sometimes it interrupts other songs...

crunchyfrogg
Casual Listener
For a couple of weeks now an unwanted song ( an unimaginably crappy swedish rap song, that I'd never in a million years would choose to play) starts playing at random times. It happens on both my mac...
2018-08-20 11:31:01 AM
2019-07-30 9:25:28 AM
b312a
Visitor
1382 Views
3 replies
0 likes

1382 Views
3 replies
0 likes

Adding songs to a playlist via the music bar at the bottom of the page

Macbook 201913 inch with touch bar when using Spotify and a random song comes along to the section at the bottom of the bar where it shows what song one is playing, there is no way to add it to a playlist, I have to go to the album and add it from th...

mattip
Casual Listener
Macbook 2019 13 inch with touch bar when using Spotify and a random song comes along to the section at the bottom of the bar where it shows what song one is playing, there is no way to add ...
2019-07-28 9:44:42 PM
2019-07-29 10:22:03 PM
Loxer
Community Legend
958 Views
3 replies
0 likes

958 Views
3 replies
0 likes

Bug - Volume up/down shortcuts and menu items do not work

Brief description of the issue:Using the Volume Up/Volume Down in the Playback menu item doesn't do anything. Also, the shortcuts (⌘+↑ and ⌘+↓) do not react. Both when playing locally as well as via Spotify Connect (Gramofon)Changing volume by clicki...

unitzero
Casual Listener
Brief description of the issue: Using the Volume Up/Volume Down in the Playback menu item doesn't do anything. Also, the shortcuts (⌘+↑ and ⌘+↓) do not react. Both when playing locally as well ...
2019-06-30 10:43:35 AM
2019-07-29 9:22:52 AM
unitzero
Casual Listener
1342 Views
3 replies
2 likes

1342 Views
3 replies
2 likes

Solved!! Missing album on Desktop version

Plan: FreeCountry: India Device(Macbook Air Early 2015)Operating System(macOS mojave) My Issue: Desktop app is unable to find this album https://open.spotify.com/album/27TKwEelJrpmDzs9RYh0ZM i

Arasakumar
Casual Listener
Plan: Free Country: India Device (Macbook Air Early 2015) Operating System (macOS mojave) My Issue: Desktop app is unable to find this album https://open.spotif...
2019-07-28 4:12:34 PM
2019-07-29 5:02:18 AM
Arasakumar
Casual Listener
548 Views
2 replies
0 likes

548 Views
2 replies
0 likes

recently played what has happened?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

marekmk
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-19 12:46:23 PM
2019-07-28 10:19:26 PM
Loxer
Community Legend
590 Views
1 replies
0 likes

590 Views
1 replies
0 likes

Different version of songs

PlanPremiumMexico DeviceiPad / Macbook Pro 2011 / Moto G5 PlusOperating SystemiOS 12.3 / macOS High Shierra / Android Oreo 8.1.0 I am not sure why Spotify always changes the version of a song when I try to listen to it. There are some songs with 2 ve...

fcoantonio10
Visitor
Plan Premium Mexico Device iPad / Macbook Pro 2011 / Moto G5 Plus Operating System iOS 12.3 / macOS High Shierra / Android Oreo 8.1.0 I am not sure why Spotify always changes t...
2019-07-25 6:52:20 PM
2019-07-28 10:23:30 AM
Loxer
Community Legend
1340 Views
1 replies
0 likes

1340 Views
1 replies
0 likes

How do I eliminate iPhone memory used by Spotify?

My iPhone says that Spotify is using more than 16 GB of memory. But how can that be when I have verified that there are no songs downloaded? I deleted some of the "Recently Played' in case these were holding onto memory, and then I checked the memory...

berkserkervikin
Casual Listener
My iPhone says that Spotify is using more than 16 GB of memory. But how can that be when I have verified that there are no songs downloaded? I deleted some of the "Recently Played' in case these were...
2019-07-25 5:16:13 AM
2019-07-25 6:20:51 PM
Bethany_Dawn
Community Legend
2056 Views
1 replies
0 likes

2056 Views
1 replies
0 likes

Not working in mac since 2 weeks tried everthing