Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2760 Views
1 replies
0 likes

2760 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5200 Views
1 replies
0 likes

5200 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3716 Views
1 replies
3 likes

3716 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39717 Views
19 replies
1 likes
music stops

39717 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165539 Views
0 replies
35 likes
Mac

165539 Views
0 replies
35 likes

[Desktop][Mac] App hoarding resources and not responding

PlanPremium, running app version 1.1.4.197.g92d52c4fCountryChile/MéxicoDeviceMacBookPro14,2 (13-inch, 2017, touchbar)Operating SystemMac OS X Mojave 10.14.4 (18E226) My Question or IssueThe app is hoarding resources after a few minutes of use. I've t...

gjacuna
Regular
Plan Premium, running app version 1.1.4.197.g92d52c4f Country Chile/México Device MacBookPro14,2 (13-inch, 2017, touchbar) Operating System Mac OS X Mojave 10.14.4 (18E226) ...
2019-04-17 5:58:09 PM
2019-07-21 10:42:58 PM
LuHulio
Music Fan
1987 Views
17 replies
1 likes

1987 Views
17 replies
1 likes

Customize my interface

Hello, Why can't I somehow customize my interface in the desktop app? As seen on the picture below, all the ones marked with red, I never click on. I always go to my playlist, but for some weird reason I need to scroll passed 11 text points before I ...

Jacobmunch
Casual Listener
Hello, Why can't I somehow customize my interface in the desktop app? As seen on the picture below, all the ones marked with red, I never click on. I always go to my playlist, but for some w...
2018-10-10 2:58:13 PM
2019-07-21 9:40:52 PM
Egg_Juggler
Casual Listener
6675 Views
2 replies
5 likes
customize

6675 Views
2 replies
5 likes

Please revert the "heart" to a neutral tick, star, plus or similar

Today I discovered, to my horror, that all songs listings in the Mac client have had the usual tick marked replaced with a "heart" icon. Also the "Follow" button in songs, albums and artists has been replaced with the same "heart". The new icon is ga...

pfpz
Visitor
Today I discovered, to my horror, that all songs listings in the Mac client have had the usual tick marked replaced with a "heart" icon. Also the "Follow" button in songs, albums and artists has been...
2019-07-21 1:45:12 AM
2019-07-21 2:12:34 PM
mwfires
Newbie
550 Views
1 replies
3 likes

550 Views
1 replies
3 likes

Random noises on mac

Hi,I get random buzzing noises during the songs I play. A bit like an old radio that is not tuned well... I tried to restart the app, but it does not help. Any ideas?

Danielbarlev
Newbie
Hi, I get random buzzing noises during the songs I play. A bit like an old radio that is not tuned well... I tried to restart the app, but it does not help. Any ideas?
2019-02-01 11:43:59 AM
2019-07-21 4:14:41 AM
msrrsm
Newbie
1392 Views
2 replies
0 likes
interferences
Mac
noise
Sound Quality

1392 Views
2 replies
0 likes

How do I disable recommendations?

How do I disable the top recommendations frame in the Mac app? I hate this music and I don't want to even see it in my app.

ethaniel
Newbie
How do I disable the top recommendations frame in the Mac app? I hate this music and I don't want to even see it in my app.
2019-07-19 11:12:26 AM
553 Views
0 replies
0 likes

553 Views
0 replies
0 likes

[All Platforms][Your Music] I can't think of one positive thing about this update.

I feel extremely disrespected as a long-time consumer of this product. Please do something. I'm genuinely suffering in quality of life.

filetmanion
Visitor
I feel extremely disrespected as a long-time consumer of this product. Please do something. I'm genuinely suffering in quality of life.
2019-07-16 9:59:35 PM
2019-07-18 12:36:02 AM
bhare
Regular
703 Views
1 replies
4 likes
All Platforms
Your Music

703 Views
1 replies
4 likes

Sort by option dissapeared

PlanPremiumCountryArgentina DeviceMac MiniOperating SystemMaveriks I used "sort by non listened" option on my podcast and now no chapters are displayed and theres no way to find the option again, so I cant re-listen my podcast chapter but searching f...

Raffvarel
Casual Listener
Plan Premium Country Argentina Device Mac Mini Operating System Maveriks I used "sort by non listened" option on my podcast and now no chapters are displayed and theres no way...
2019-07-18 5:28:07 PM
419 Views
0 replies
0 likes

419 Views
0 replies
0 likes

Shortcuts & Function Keys (Mac) stop working after computer sleeps

OK - here goes: Plan: Premium (Family)Country: USDevice: iMac 27-inch, 5K, Late 2015 modelOperating System: Mac OS High Sierra 10.13.6Spotify Version: 1.1.10.540.gfcf0430f My Question or IssueI put my computer to sleep each night. After doing that, w...

michaelfrankel
Visitor
OK - here goes: Plan: Premium (Family) Country: US Device: iMac 27-inch, 5K, Late 2015 model Operating System: Mac OS High Sierra 10.13.6 Spotify Version: 1.1.10.540.gfcf0430f M...
2019-07-17 10:41:00 PM
527 Views
0 replies
0 likes

527 Views
0 replies
0 likes

Inconsistent behaviour when scrolling volume slider with Magic Trackpad

Inconsistent behaviour when scrolling the volume slider with Magic Trackpad and "natural scroll direction" enabled. Prerequisites:1. Attach input device: Magic Trackpad2. System Preferences, Magic Trackpad, Enable "Scroll direction: Natural" Built-in...

18571728
Regular
Inconsistent behaviour when scrolling the volume slider with Magic Trackpad and "natural scroll direction" enabled. Prerequisites: 1. Attach input device: Magic Trackpad 2. System Pre...
2019-07-17 10:27:05 PM
566 Views
0 replies
2 likes

566 Views
0 replies
2 likes

Solved!! Playlists Not Loading or Playing

PlanPremiumCountry DeviceMacbook ProOperating SystemMacOS 10.14.5 My Question or IssueMy playlists aren't fully loading and some of them just don't play. Only some radio stations play as well. Also artwork not loading, nor can I change the artwork fo...

tjharley
Regular
Plan Premium Country Device Macbook Pro Operating System MacOS 10.14.5 My Question or Issue My playlists aren't fully loading and some of them just don't play. Only some radio...
2019-07-16 4:13:41 PM
2019-07-17 6:29:02 PM
Bethany_Dawn
Community Legend
1092 Views
3 replies
0 likes

1092 Views
3 replies
0 likes

I can no longer follow playlists.

Plan - PremiumFree/PremiumCountry - US Device - Macbook Pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe option to follow other users playlists is completely g...

akshobhya
Casual Listener
Plan - Premium Free/Premium Country - US Device - Macbook Pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System - iOS (iOS 10, Android Oreo, Windows 10,etc.) &n...
2019-07-15 12:16:50 PM
2019-07-17 4:02:08 PM
DanifC
Composer
862 Views
4 replies
0 likes

862 Views
4 replies
0 likes

Superuser Contribution Can't add Playlist to my artist profile

PlanPremium/Spotify for ArtistCountry = United Kingdom DeviceMacbook Air/Google Chrome My Question or Issue: I just created a public playlist but I can not find it when I am trying to add it to my Spotify for artist profile? Thank you for you help!

ResaAnna
Visitor
Plan Premium/Spotify for Artist Country = United Kingdom Device Macbook Air/Google Chrome My Question or Issue: I just created a public playlist but I can not find it w...
2019-07-16 3:11:48 PM
2019-07-17 2:18:17 PM
Guido
Spotify Legend
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Cannot Play Current Song

Hi. Everytime I try to play a song using the Spotify desktop app for Mac, it plays maybe the first second of a song an then stops, saying that it 'cannot play the current song'. I uninstalled the app from my laptop and reinstalled it, but the problem...

beniland
Visitor
Hi. Everytime I try to play a song using the Spotify desktop app for Mac, it plays maybe the first second of a song an then stops, saying that it 'cannot play the current song'. I u...
2019-07-17 1:12:46 PM
465 Views
0 replies
1 likes

465 Views
0 replies
1 likes

I CANT LOG ON THROUGH MAC DESKTOP BUT CAN THROUGH APP ON IPHONE

DeviceIMACOperating Systemmac OS Mojave 10.14.5 My Question or IssueI can not log on through my desktop, it says there is an error 3 with my username and password. But i can log on through my app on my iphone 7 no problem! I have tried a clean instal...

zwilford
Visitor
Device IMAC Operating System mac OS Mojave 10.14.5 My Question or Issue I can not log on through my desktop, it says there is an error 3 with my username and password. But i can lo...
2019-07-17 9:58:18 AM
376 Views
0 replies
1 likes

376 Views
0 replies
1 likes

Automatic URI Retrieval

Hi, Is there any way I can set up an automated system (perhaps using IFTTT or something similar) that copies the URI from every song I have saved and every song I save thereafter and pastes it into a text file? Thanks

jpwonderful
Newbie
Hi, Is there any way I can set up an automated system (perhaps using IFTTT or something similar) that copies the URI from every song I have saved and every song I save thereafter and pastes ...
2019-07-17 7:27:38 AM
398 Views
0 replies
0 likes

398 Views
0 replies
0 likes

Play N songs on repeat from a playlist of X songs where N < X.

I have a playlist of 12 songs. I want to play 5 songs from the playlist on randomized repeat, but NO, it's not possible on Spotify, because they have their own masturbatory ideas about what a queue is and how it should function. Is there some other w...

user-removed
Visitor
I have a playlist of 12 songs. I want to play 5 songs from the playlist on randomized repeat, but NO, it's not possible on Spotify, because they have their own masturbatory ideas about what a queue i...
2019-07-17 7:08:31 AM
404 Views
0 replies
0 likes

404 Views
0 replies
0 likes

Spotify Keeps Crashing on macOS 10.14.5

PlanPremiumCountry Germany DeviceMacBookPro10,2Operating SystemmacOS 10.14.5 My Question or Issue Spotify crashes with the following error after 30 seconds of start. Making it completely unusable on macOS!!! I posted a thread with the same issue yest...

benutzer-1
Regular
Plan Premium Country Germany Device MacBookPro10,2 Operating System macOS 10.14.5 My Question or Issue Spotify crashes with the following error after 30 seconds of sta...
2019-07-16 9:38:13 AM
560 Views
0 replies
1 likes

560 Views
0 replies
1 likes

Solved!! I have many tracks throughout my playlists and Albums that can't be played.

I'm on Spotify Premium in Australia.I use Spotify on my IMac, macbook air, iphone x and iPad air and they are all having this issue.Spotify has been updated on both computers and devices.I have many tracks throughout my playlists and Albums that can'...

blungas
Regular
I'm on Spotify Premium in Australia. I use Spotify on my IMac, macbook air, iphone x and iPad air and they are all having this issue. Spotify has been updated on both computers and devices. I have...
2019-07-14 10:57:44 AM
2019-07-16 4:23:29 AM
DanifC
Composer
1014 Views
3 replies
0 likes

1014 Views
3 replies
0 likes

How to keep Mobile device from wiping out Desktop Queue?

Family Premium United States DeviceDesktop: iMacMobile: Samsung Galaxy S10+Operating SystemDesktop: macOS Mojave 10.14.3Mobile: Android 9Spotify VersionDesktop: 1.1.9.383.g9f48828eMobile: 8.5.11.762 My Question or IssueAt work (on the desktop) I'll q...

gilzow
Music Fan
Family Premium United States Device Desktop: iMac Mobile: Samsung Galaxy S10+ Operating System Desktop: macOS Mojave 10.14.3 Mobile: Android 9 Spotify Version Desktop: 1.1.9.38...
2019-06-28 6:19:36 PM
2019-07-15 10:22:23 PM
DanifC
Composer
1310 Views
1 replies
1 likes

1310 Views
1 replies
1 likes

Solved!! revert to old version

Hey guys, how can I revert to the most previous version? Im getting really phucking tired of change for the sake of change. Jobs saw the future, cook is a tool and apparently spotify is a sheep

balljuice
Regular
Hey guys, how can I revert to the most previous version? Im getting really phucking tired of change for the sake of change. Jobs saw the future, cook is a tool and apparently sp...
2015-03-13 12:21:03 AM
2019-07-15 10:16:28 PM
Cyberkeeper01
Music Fan
3903 Views
4 replies
1 likes
Mac

3903 Views
4 replies
1 likes

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