Announcements

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 27184 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 27184 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158443 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158443 Views
  • 0 replies
  • 34 likes

[All Platforms][Playlists] Your recomendation system is kind of broken

Hello Spotify Team and fellow Music Streamers, So to explain what i think should be changed i have toto expla first what i did. To simplify things i will call the genres A and B I made a playlist with songs of two different genres (A and B) and after...

  • Newbie
  • Hello Spotify Team and fellow Music Streamers,   So to explain what i think should be changed i have toto expla first what i did. To simplify things i will call the genres A and B   I m...
  • Loxer
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Default shuffle on all devices even though I have premium account and shuffle is turned off

Please help, I'm going nuts here. When I select a track in an album or playlist and it goes to the next teach, it automatically shuffles to a track in my saved songs. On my mac as well as on my phone. Of course I have the shuffle button turned off an...

  • Casual Listener
  •   Please help, I'm going nuts here. When I select a track in an album or playlist and it goes to the next teach, it automatically shuffles to a track in my saved songs. On my mac as well as on ...
  • Desigenersocks
  • Casual Listener
  • 302 Views
  • 1 replies
  • 1 likes
  • 302 Views
  • 1 replies
  • 1 likes

[Playlists] View all Playlist Followers

Hello, Spotify plays all tracks from my imported itunes playlists on my iphone 7 and also on my macbook pro (all updates are done on both devices), spotify plays all tracks from my spotify playlists on connected devices like the soundtouch devices. I...

  • Newbie
  • Hello,   Spotify plays all tracks from my imported itunes playlists on my iphone 7 and also on my macbook pro (all updates are done on both devices), spotify plays all tracks from my spotify p...
  • user-removed
  • Not applicable
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Spotify Family Plan Very Confusing

I signed up for a premium family subscription and have invited my family members to join. My daughter opened the email that contained the invite and accepted. This takes her to a log in page. It will not accept the password I created as the account o...

  • Newbie
  • I signed up for a premium family subscription and have invited my family members to join. My daughter opened the email that contained the invite and accepted. This takes her to a log in page. It will...
  • mullinser
  • Newbie
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Music being added to playlist after listening automatically

PlanPremiumCountryUK Device(iPhone 6s+PC)Operating System(iOS+Windows 10) My Question or Issue I'm not sure why, but if I listen to a song on spotify, it will be added to my main playlist after its finished. It appears at the top of the playlist even...

  • Newbie
  • Plan Premium Country UK  Device (iPhone 6s+PC) Operating System (iOS+Windows 10)   My Question or Issue   I'm not sure why, but if I listen to a song on spotify, it will be a...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Half my library disappeared

Hi, I was browsing through my library and cleaning old tunes I don't listen to anymore. I probably clicked the wrong button at some point and now 70% of my library has disappeared. Hundreds and hundreds of titles have been deleted from library. I fee...

  • Newbie
  •   Hi,   I was browsing through my library and cleaning old tunes I don't listen to anymore. I probably clicked the wrong button at some point and now 70% of my library has disappeared. H...
  • Loxer
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm about to cancel my subscription due to how crappy the desktop app is

PlanPremiumCountry USA DeviceiMac late 2015 Operating SystemMac OS 10.14.2 My Question or Issue I have been paying for a subscription for almost 5 years now, and have for the most part enjoyed the service. Having access to the music is great. The thi...

  • Casual Listener
  •   Plan Premium Country USA   Device iMac late 2015   Operating System Mac OS 10.14.2  My Question or Issue   I have been paying for a subscription for almost 5 ye...
  • Peter
  • Spotify Legend
  • 441 Views
  • 2 replies
  • 0 likes
  • 441 Views
  • 2 replies
  • 0 likes

Profile name and picture is not right in desktop

Hi Himy desktop app is acting weirdmy profile name and pic is not suited to the account anyone is familiar with this?

Screen Shot 2018-12-29 at 10.14.57.png
  • Casual Listener
  •   Hi Hi my desktop app is acting weird my profile name and pic is not suited to the account  anyone is familiar with this?  
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Code 11/126 Macbook

PlanPremiumCountry UKDeviceMacBook Pro 2019Operating SystemMacOS Mojave 10.14My Question or IssueHi there,I have been operating Spotify comfortably on my MacBook Pro for 4 months with a premium account, however, soon I will be working in areas withou...

  • Casual Listener
  • Plan Premium Country  UK Device MacBook Pro 2019 Operating System MacOS Mojave 10.14 My Question or Issue Hi there, I have been operating Spotify comfortably on my MacBook Pro for 4 mo...
  • Loxer
  • Spotify Star
  • 254 Views
  • 2 replies
  • 0 likes
  • 254 Views
  • 2 replies
  • 0 likes

Spotify App Won't Launch (Mac)

Plan: PremiumCountry: USA DeviceMacbook Pro 13" - 2017Operating SystemiOS 10.12.5 My Question or IssueThe spotify app won't launch. Here's what I was doing when I found the problem:1. navigate to the applications folder in Finder2. Double click on th...

  • Newbie
  • Plan: Premium Country: USA   Device Macbook Pro 13" - 2017 Operating System iOS 10.12.5   My Question or Issue The spotify app won't launch. Here's what I was doing when I found th...
  • landonharris88
  • Composer
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes

Spotify keeps jumping to random songs after a minute of playback

PlanPremiumCountry DeviceMacbook ProOperating SystemOS X (latest update) My Question or IssueIf I select a song to play, after ~45s - 1m, it goes to another song in the playlist. I can't listen to a single song without it jumping to another song. I'v...

  • Casual Listener
  •   Plan Premium Country   Device Macbook Pro Operating System OS X (latest update)   My Question or Issue If I select a song to play, after ~45s - 1m, it goes to another song...
  • Bittencourt
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Playlists from iTunes not playing properly in Spotify

PlanPremiumCountry Canada DeviceiMac and iPhoneOperating SystemMacOS My Question or Issue On my iMac, all my iTunes playlists show up in Spotify in the iTunes section, so I dragged one from the iTunes section and into the Spotify playlist section so ...

  • Music Fan
  • Plan Premium Country Canada   Device iMac and iPhone Operating System MacOS   My Question or Issue  On my iMac, all my iTunes playlists show up in Spotify in the iTunes secti...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Playlist ordering

PlanPremiumCountry CanadaDevice Macbook Pro late 2016Operating SystemOSXMy Question or Issue So I already know that for some bizarre reason, you cannot order your playlists alphabetially. This is beyond baffling as to why, but I want to ask how peopl...

  • Music Fan
  • Plan Premium Country  Canada Device  Macbook Pro late 2016 Operating System OSX My Question or Issue  So I already know that for some bizarre reason, you cannot order you...
  • landonharris88
  • Composer
  • 314 Views
  • 5 replies
  • 1 likes
  • 314 Views
  • 5 replies
  • 1 likes

Solved!! Did spotify get rid of local files

All the music I added from my computer are grayed out wont play anymore, local files is also gone? (i have a macbook)

  • Casual Listener
  •   All the music I added from my computer are grayed out wont play anymore, local files is also gone? (i have a macbook)
  • tensvtthirtynin
  • Casual Listener
  • 5886 Views
  • 3 replies
  • 0 likes
  • 5886 Views
  • 3 replies
  • 0 likes

Download location

Spotify Premium [build 1.0.96.181.gf6bc1b6b]DeviceMac Pro desktopOperating SystemmacOS Mojave 10.14.2My Question or IssueHi. I've just joined Spotify, so please forgive the simple request, but where are song downloads stored in macOS Mojave?

  • Newbie
  • Spotify Premium [build 1.0.96.181.gf6bc1b6b] Device Mac Pro desktop Operating System macOS Mojave 10.14.2 My Question or Issue Hi. I've just joined Spotify, so please forgive the simple re...
  • Loxer
  • Spotify Star
  • 9214 Views
  • 3 replies
  • 0 likes
  • 9214 Views
  • 3 replies
  • 0 likes

Equaliser still missing from Macs/PCs

PlanPremiumUK Device(Mac)Operating System(OSX Yosemite) My Question or IssueI'm using Premium Spotify more and more on my Mac, and it is so important to have EQ. This was 'Case Closed' previously despite over 5 thousand votes, because not enough peop...

  • Casual Listener
  • Plan Premium UK   Device (Mac) Operating System (OSX Yosemite)   My Question or Issue I'm using Premium Spotify more and more on my Mac, and it is so important to have EQ.  T...
  • jamieson67
  • Casual Listener
  • 278 Views
  • 2 replies
  • 1 likes
  • 278 Views
  • 2 replies
  • 1 likes

High memomory usage persists

DeviceiMac Mid 2011, 2,7 GHz Intel Core i5, 20GB RAMOperating SystemOSX 10.13.6 My Question or Issue Occasionally Spotify App on our home Mac would unexpectedly crash or freeze on us before, and still does lately. This made me keep an eye open for po...

Schermafbeelding 2018-08-29 om 22.56.13.png Schermafbeelding 2018-08-29 om 23.27.48.png
  • Casual Listener
  • Device iMac Mid 2011, 2,7 GHz Intel Core i5, 20GB RAM Operating System OSX 10.13.6   My Question or Issue  Occasionally Spotify App on our home Mac would unexpectedly crash or freeze ...
  • MattSuda
  • Spotify Star
  • 570 Views
  • 2 replies
  • 0 likes
  • 570 Views
  • 2 replies
  • 0 likes

Mac macOS extreme hard drive activity when running Spotify

PlanFreeCountryDenmarkDeviceiMac (late 2009)Operating SystemmacOS 10.12.6Spotify Desktop App 1.0.88.353.g15c26ea1 My Question or IssueAs soon as I log in to the desktop app the hard disk starts going bananas with activity. It's killing the perfomance...

  • Regular
  • Plan Free Country Denmark Device iMac (late 2009) Operating System macOS 10.12.6 Spotify Desktop App  1.0.88.353.g15c26ea1    My Question or Issue As soon as I log in to th...
  • MattSuda
  • Spotify Star
  • 1000 Views
  • 3 replies
  • 0 likes
  • Mac
    Mac Desktop
    Mac Desktop App
    macOS
    macosx
    osx
    performance
    Search
  • 1000 Views
  • 3 replies
  • 0 likes

Spotify memory leak

PlanPremiumCountry DeviceMacbook Pro Touchbar late 2016Operating SystemMac Mojave My Question or IssueMassive memory leak on Spotify. It has done this a few times.

  • Newbie
  • Plan Premium Country   Device Macbook Pro Touchbar late 2016 Operating System Mac Mojave   My Question or Issue Massive memory leak on Spotify. It has done this a few times. &nbs...
  • MattSuda
  • Spotify Star
  • 763 Views
  • 2 replies
  • 1 likes
  • 763 Views
  • 2 replies
  • 1 likes

Finding Accounts On Mac Desktop

Plan: Free Country: United States Device: Mac Desktop Operating System: OS X Version 10.6.8 My Question or Issue: I can't find my account/username from my desktop's cache. The instructions said to open FINDER then click GO > LIBRARY > APPLICATION SUP...

  • Casual Listener
  • Plan: Free   Country: United States   Device: Mac Desktop  Operating System: OS X Version 10.6.8     My Question or Issue:   I can't find my account/username f...
  • Loxer
  • Spotify Star
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

Env: prod