Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
6878 Views
1 replies
0 likes

6878 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
8550 Views
1 replies
0 likes

8550 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
6206 Views
1 replies
3 likes

6206 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
44546 Views
19 replies
1 likes
music stops

44546 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
168707 Views
0 replies
35 likes
Mac

168707 Views
0 replies
35 likes

Clicking album artwork for current song highlighting wrong song in playlist

PlanPremiumCountryUSADeviceMBP 2015 Operating SystemMacOS Mojave My Question or IssueWhen playing songs in a playlist, if I click the album artwork of currently playing song, I expect Spotify to navigate to the song currently playing and highlight wh...

user-removed
Visitor
Plan Premium Country USA Device MBP 2015 Operating System MacOS Mojave My Question or Issue When playing songs in a playlist, if I click the album artwork of currently playin...
2019-07-21 12:39:37 AM
2019-07-31 12:03:53 AM
user-removed
Not applicable
1578 Views
2 replies
3 likes

1578 Views
2 replies
3 likes

How to locate downloaded songs in iPhone interface?

All of the info on the net says that you need to go to a section and "swipe down from the top of the app." I do this but nothing happens. If I go higher the iPhone swipe down is displayed.

berkserkervikin
Regular
All of the info on the net says that you need to go to a section and "swipe down from the top of the app." I do this but nothing happens. If I go higher the iPhone swipe down is displayed.
2019-07-25 5:11:26 AM
2019-07-31 9:28:49 AM
dozepih
Casual Listener
557 Views
1 replies
0 likes

557 Views
1 replies
0 likes

When reach the end of a track the next track played is not the next one in the album

PlanPremiumCountryUKDeviceMacbook Pro (Desktop App)Pixel 3 XLOperating SystemmacOS High SierraAndroid OS My Question or IssueWhen playing a track (from any album or a podcast) and the track selected or podcast comes to an end a random track from the ...

protoatomic
Casual Listener
Plan Premium Country UK Device Macbook Pro (Desktop App) Pixel 3 XL Operating System macOS High Sierra Android OS My Question or Issue When playing a track (from any album or a pod...
2019-07-30 12:20:55 PM
2019-07-30 6:07:42 PM
Loxer
Community Legend
779 Views
1 replies
0 likes
Playback Error

779 Views
1 replies
0 likes

[Desktop][Other] Podcast glitch, skips playback

So my podcast won't play, there seems to be a glitch and it just skips all playback and goes to the next episode. It started with just one, but the more I've messed around trying to fix it, the more episodes that now seem to be affected. I'm listenin...

mtodd009
Newbie
So my podcast won't play, there seems to be a glitch and it just skips all playback and goes to the next episode. It started with just one, but the more I've messed around trying to fix it, the more ...
2019-06-05 7:35:03 PM
2019-07-30 3:59:47 PM
Honeybee123
Casual Listener
1080 Views
1 replies
1 likes
Desktop
Other

1080 Views
1 replies
1 likes

unwanted song starts playing at random times

For a couple of weeks now an unwanted song ( an unimaginably crappy swedish rap song, that I'd never in a million years would choose to play) starts playing at random times. It happens on both my mac and my iphone. Sometimes it interrupts other songs...

crunchyfrogg
Casual Listener
For a couple of weeks now an unwanted song ( an unimaginably crappy swedish rap song, that I'd never in a million years would choose to play) starts playing at random times. It happens on both my mac...
2018-08-20 11:31:01 AM
2019-07-30 9:25:28 AM
b312a
Visitor
1508 Views
3 replies
0 likes

1508 Views
3 replies
0 likes

Adding songs to a playlist via the music bar at the bottom of the page

Macbook 201913 inch with touch bar when using Spotify and a random song comes along to the section at the bottom of the bar where it shows what song one is playing, there is no way to add it to a playlist, I have to go to the album and add it from th...

mattip
Casual Listener
Macbook 2019 13 inch with touch bar when using Spotify and a random song comes along to the section at the bottom of the bar where it shows what song one is playing, there is no way to add ...
2019-07-28 9:44:42 PM
2019-07-29 10:22:03 PM
Loxer
Community Legend
1115 Views
3 replies
0 likes

1115 Views
3 replies
0 likes

Bug - Volume up/down shortcuts and menu items do not work

Brief description of the issue:Using the Volume Up/Volume Down in the Playback menu item doesn't do anything. Also, the shortcuts (⌘+↑ and ⌘+↓) do not react. Both when playing locally as well as via Spotify Connect (Gramofon)Changing volume by clicki...

unitzero
Casual Listener
Brief description of the issue: Using the Volume Up/Volume Down in the Playback menu item doesn't do anything. Also, the shortcuts (⌘+↑ and ⌘+↓) do not react. Both when playing locally as well ...
2019-06-30 10:43:35 AM
2019-07-29 9:22:52 AM
unitzero
Casual Listener
1451 Views
3 replies
2 likes

1451 Views
3 replies
2 likes

Solved!! Missing album on Desktop version

Plan: FreeCountry: India Device(Macbook Air Early 2015)Operating System(macOS mojave) My Issue: Desktop app is unable to find this album https://open.spotify.com/album/27TKwEelJrpmDzs9RYh0ZM i

Arasakumar
Casual Listener
Plan: Free Country: India Device (Macbook Air Early 2015) Operating System (macOS mojave) My Issue: Desktop app is unable to find this album https://open.spotif...
2019-07-28 4:12:34 PM
2019-07-29 5:02:18 AM
Arasakumar
Casual Listener
666 Views
2 replies
0 likes

666 Views
2 replies
0 likes

recently played what has happened?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

marekmk
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-19 12:46:23 PM
2019-07-28 10:19:26 PM
Loxer
Community Legend
650 Views
1 replies
0 likes

650 Views
1 replies
0 likes

Different version of songs

PlanPremiumMexico DeviceiPad / Macbook Pro 2011 / Moto G5 PlusOperating SystemiOS 12.3 / macOS High Shierra / Android Oreo 8.1.0 I am not sure why Spotify always changes the version of a song when I try to listen to it. There are some songs with 2 ve...

fcoantonio10
Visitor
Plan Premium Mexico Device iPad / Macbook Pro 2011 / Moto G5 Plus Operating System iOS 12.3 / macOS High Shierra / Android Oreo 8.1.0 I am not sure why Spotify always changes t...
2019-07-25 6:52:20 PM
2019-07-28 10:23:30 AM
Loxer
Community Legend
1467 Views
1 replies
0 likes

1467 Views
1 replies
0 likes

How do I eliminate iPhone memory used by Spotify?

My iPhone says that Spotify is using more than 16 GB of memory. But how can that be when I have verified that there are no songs downloaded? I deleted some of the "Recently Played' in case these were holding onto memory, and then I checked the memory...

berkserkervikin
Regular
My iPhone says that Spotify is using more than 16 GB of memory. But how can that be when I have verified that there are no songs downloaded? I deleted some of the "Recently Played' in case these were...
2019-07-25 5:16:13 AM
2019-07-25 6:20:51 PM
Bethany_Dawn
Community Legend
3573 Views
1 replies
0 likes

3573 Views
1 replies
0 likes

Not working in mac since 2 weeks tried everthing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

harshdesai
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-21 9:59:56 AM
2019-07-25 4:07:17 AM
MountainSufi
Music Fan
798 Views
3 replies
0 likes

798 Views
3 replies
0 likes

Solved!! Help with playing on multiple devices data usage

PlanFreeCountry India Device - Iphone 5s / Macbook air Operating System Latest on both My Question or IssueI was listening to Spotify on the cellphone and opened the app on the mac. It shows me what's playing on the phone. But I'm worried about if it...

alienmafia_07
Visitor
Plan Free Country India Device - Iphone 5s / Macbook air Operating System Latest on both My Question or Issue I was listening to Spotify on the cellphone and ope...
2019-07-24 8:43:25 AM
2019-07-24 11:57:25 PM
Bethany_Dawn
Community Legend
900 Views
1 replies
0 likes

900 Views
1 replies
0 likes

Stupid hearts

My Question or IssueWhy are there now some hearts next to all my songs in my playlists? I don't like them, they take too much attention. All I can see are those stupid hearts, like somebody tried to turn my Spotify player into some hippy-infested swi...

djtrancebass
Regular
My Question or Issue Why are there now some hearts next to all my songs in my playlists? I don't like them, they take too much attention. All I can see are those stupid hearts, like ...
2019-07-24 12:28:18 PM
2019-07-24 7:03:39 PM
DanifC
Composer
478 Views
1 replies
1 likes

478 Views
1 replies
1 likes

Spotify Desktop (Mac) Won't Play Most Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor a few weeks now the downloaded Spotify desktop version won't play the majority of songs I...

JW1990
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For a f...
2019-07-23 9:16:03 PM
2019-07-24 4:03:00 PM
JW1990
Casual Listener
527 Views
2 replies
1 likes

527 Views
2 replies
1 likes

Solved!!Superuser Contribution Screeching glitchy sound before next song starts

In this playlist: https://open.spotify.com/playlist/6O7rRsMOLUtyM3f06aXDI0?si=x5HgI7KYQgyd3kSDATOd1g at the end of this song https://open.spotify.com/track/634RD2vI2WNv1hhnJ0117w?si=pqC5BdWXQsOiyGrpSWTcsw and before the next song https://open.spotify...

douira
Roadie
In this playlist: https://open.spotify.com/playlist/6O7rRsMOLUtyM3f06aXDI0?si=x5HgI7KYQgyd3kSDATOd1g at the end of this song https://open.spotify.com/track/634RD2vI2WNv1hhn...
2019-07-15 3:52:37 PM
2019-07-23 9:47:24 PM
DanifC
Composer
2492 Views
7 replies
0 likes

2492 Views
7 replies
0 likes

Latest update removed Feature to play/shuffle all saved songs

PlanPremium CountryGermany Device(Pocophone F1, Samsung Galaxy S5, Macbook Pro late 2016) Operating System(Android Oreo, Arch Linux, MacOS Sierra) My Question or IssueThe latest update removed the feature to shuffle or play all songs within my librar...

MrSchaal
Regular
Plan Premium Country Germany Device (Pocophone F1, Samsung Galaxy S5, Macbook Pro late 2016) Operating System (Android Oreo, Arch Linux, MacOS Sierra) &nb...
2019-07-21 9:28:44 AM
2019-07-23 7:25:33 PM
DanifC
Composer
1310 Views
5 replies
1 likes
All Platforms

1310 Views
5 replies
1 likes

Why I can not play specific album (which is listed on Spotify)

PlanPremiumCountryCzechDeviceMacbook Pro late 2016 My Question or IssueI found this album anyway I can not play it, why ?https://open.spotify.com/album/0WQhscjVNKkitekpvrgBLU

fanysoft
Regular
Plan Premium Country Czech Device Macbook Pro late 2016 My Question or Issue I found this album anyway I can not play it, why ? https://open.spotify.com/album/0WQhscjV...
2019-07-23 10:53:04 AM
2019-07-23 7:18:03 PM
DanifC
Composer
623 Views
1 replies
0 likes

623 Views
1 replies
0 likes

Solved!! "Saving" an artist's album doesn't save his songs anymore

PlanPremiumCountryFrance DeviceMacbook pro 2018, 15inchOperating SystemMacOS Sierra My Question or IssueHi, when I click on. "save" on an artist's album, songs are not added to my music library anymore

valdoghafoor
Regular
Plan Premium Country France Device Macbook pro 2018, 15inch Operating System MacOS Sierra My Question or Issue Hi, when I click on. "save" on an artist's album, songs are not...
2019-07-17 10:46:15 AM
2019-07-23 1:51:28 AM
WriterDreamer
Regular
1738 Views
7 replies
0 likes

1738 Views
7 replies
0 likes

Solved!! Mac: How do you check what playlist/song radio been played is based on?

Plan: PremiumDevices: Macbook Pro, iPhone XSOperating System: macOS Mojave 10.14.5 I love the remote feature between devices, not only the controls but the information you get. When my playlist is over on the Mac the autoplay feature starts to play r...

ThorZ
Regular
Plan: Premium Devices: Macbook Pro, iPhone XS Operating System: macOS Mojave 10.14.5 I love the remote feature between devices, not only the controls but the information you get....
2019-07-21 10:04:12 PM
2019-07-22 5:01:11 PM
Bittencourt
Spotify Star
1077 Views
3 replies
0 likes

1077 Views
3 replies
0 likes

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