Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 31386 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 31386 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160260 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160260 Views
  • 0 replies
  • 34 likes

Set a private session for x hours only

PlanPremiumCountryFranceDeviceMacbook ProOperating SystemMojaveMy Question or IssueHi, How can I put my song into private session for only 1 or 2 hours ? Thank's !

  • Casual Listener
  • Plan Premium Country France Device Macbook Pro Operating System Mojave My Question or Issue Hi, How can I put my song into private session for only 1 or 2 hours ?    Thank's !&nb...
  • Loxer
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Can´t play any song

PlanFreeCountry United KingdomDeviceMacbook Pro (2018)Operating SystemMac OSX Mojave My Question or Issue I can´t play any song since last update, still on 0:00, I can play just a few songs that I´ve cached or locally. Happen on Windows as well

  • Newbie
  • Plan Free Country  United Kingdom Device Macbook Pro (2018) Operating System Mac OSX Mojave   My Question or Issue  I can´t play any song since last update, still on 0:00, I ...
  • Loxer
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Desktop App Keeps Crashing

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating SystemMac High Sierra My Question or IssueDesktop app keeps crashing after about 20 seconds. I have updated and re-installed the app and my Apple software and have restarted my computer 4 t...

  • Newbie
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System Mac High Sierra   My Question or Issue Desktop app keeps crashing after about 20 seconds. I have update...
  • Gipionocheiyort
  • Newbie
  • 849 Views
  • 2 replies
  • 1 likes
  • 849 Views
  • 2 replies
  • 1 likes

Go to Song Radio goes to Playlist (and NOT Radio)

I used to be able to right-click a song and click Go to Song Radio, to get a list of songs that I could like/dislike. For some reason that's not possible anymore. Now when I click Go to Song Radio, it goes to a playlist and the like/dislike buttons a...

  • Casual Listener
  • I used to be able to right-click a song and click Go to Song Radio, to get a list of songs that I could like/dislike. For some reason that's not possible anymore. Now when I click Go to Song Rad...
  • Basisto
  • Newbie
  • 615 Views
  • 3 replies
  • 1 likes
  • 615 Views
  • 3 replies
  • 1 likes

Spotify Connect shows wrong devices

Hi,I have different/wrong devices in my connect list, even though I am on the same wifi with all devices, the Mac and the Phone see each other but I cannot see the Chromecast from my Mac. Instead thee is an old device which I havent used in months an...

  • Newbie
  • Hi, I have different/wrong devices in my connect list, even though I am on the same wifi with all devices, the Mac and the Phone see each other but I cannot see the Chromecast from my Mac. Inst...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Desktop App loads very slowly and music often does not play

Hi, For the past few weeks I'm having enormous trouble listening to music on Spotify on my mac. Whenever I click on a page in the desktop app, I see an endless wheel until I eventually give up. I'm pretty much limited to songs in my playlist and song...

  • Newbie
  • Hi,   For the past few weeks I'm having enormous trouble listening to music on Spotify on my mac. Whenever I click on a page in the desktop app, I see an endless wheel until I eventually give ...
  • 223 Views
  • 0 replies
  • 1 likes
  • 223 Views
  • 0 replies
  • 1 likes

Delete from recently played

PlanPremiumCountryUKDeviceMacbook Air 13 inch, Early 2015Operating SystemMacOS Mojave Version 10.14.2 I, like many others on this forum, have noticed that there are a number of artists on my public recently played list that I have not listened to. Th...

Screenshot 2019-01-29 at 00.25.34.png Screenshot 2019-01-29 at 00.25.24.png
  • Casual Listener
  • Plan Premium Country UK Device Macbook Air 13 inch, Early 2015 Operating System MacOS Mojave Version 10.14.2   I, like many others on this forum, have noticed that there are a number of...
  • 641 Views
  • 0 replies
  • 0 likes
  • 641 Views
  • 0 replies
  • 0 likes

just updated desktop app, but now my History is weeks old!

i just update spotify on my imac, but now my history entries are showing up songs from weeks ago!any idea what happened, and how i can get my recent history back? thanks!

  • Roadie
  • i just update spotify on my imac, but now my history entries are showing up songs from weeks ago! any idea what happened, and how i can get my recent history back?   thanks!    
  • dmoney23
  • Regular
  • 469 Views
  • 5 replies
  • 0 likes
  • 469 Views
  • 5 replies
  • 0 likes

Spotify crashing immediately when opened.

PlanPremiumCountryUK DeviceImac pro Operating SystemiOS 10.13.6 My Question or Issue My Spotfiy desktop app has suddenly taken to crashing instantly when I open it. I have done a clean uninstall+install and have also tried clearing the cache and appl...

  • Regular
  •     Plan Premium Country UK   Device Imac pro  Operating System iOS 10.13.6   My Question or Issue   My Spotfiy desktop app has suddenly taken to crashing ...
  • akivaatwood
  • Casual Listener
  • 1168 Views
  • 10 replies
  • 5 likes
  • 1168 Views
  • 10 replies
  • 5 likes

Superuser Contribution When I open up spotify on my mac it shows up on my bar then disappears

Everytime I open up spotify on my mac, the spotify icon shows up on my bar then disappears. I've deleted and redownloaded spotify couple times and nothing seems to work. plz help

  • Casual Listener
  •   Everytime I open up spotify on my mac, the spotify icon shows up on my bar then disappears.    I've deleted and redownloaded spotify couple times and nothing seems to work.  ...
  • Jemi
  • Spotify Legend
  • 951 Views
  • 7 replies
  • 0 likes
  • 951 Views
  • 7 replies
  • 0 likes

Spotify Account does not show Hearts like new Accounts.

PlanPremiumCountryUSA. DeviceMacBook Pro late 2016 My Spotify account (only desktop) still shows the + symbol to add music to the library instead of hearts and Follow button on playlists instead of Hearts. Thanks

Screen Shot 2019-01-27 at 8.34.59 PM.png
  • Gig Goer
  • Plan Premium Country USA.   Device MacBook Pro late 2016   My Spotify account (only desktop) still shows the + symbol to add music to the library instead of hearts and Follow button...
  • islandbeats
  • Gig Goer
  • 331 Views
  • 4 replies
  • 0 likes
  • 331 Views
  • 4 replies
  • 0 likes

Solved!! Unable to right click on Spotify Mac desktop app

The past week I've been unable to righ click songs or playlists in my spotify desktop application about 90% of the time. Clicking the three dots to the right of a song normally to show more options doesn't work either This means I'm unable to in any ...

  • Regular
  •   The past week I've been unable to righ click songs or playlists in my spotify desktop application about 90% of the time. Clicking the three dots to the right of a song normally to s...
  • Ortenzio
  • Composer
  • 3294 Views
  • 5 replies
  • 4 likes
  • 3294 Views
  • 5 replies
  • 4 likes

Spotify shutting down after security update

PlanPremiumCountry DeviceMacBook Pro pre 2010Operating SystemOS 10 High SIerra Following a Mac security update today, the Spotify app closes down. Sometimes right away on trying to open, sometimes a little after and sometimes during play of the first...

  • Regular
  • Plan Premium Country   Device MacBook Pro pre 2010 Operating System OS 10 High SIerra   Following a Mac security update today, the Spotify app closes down.  Sometimes right aw...
  • akivaatwood
  • Casual Listener
  • 493 Views
  • 2 replies
  • 0 likes
  • 493 Views
  • 2 replies
  • 0 likes

Spotify is changing playlists on both Mac and iPhone to Rap Playlists/Artists

No matter where I listen to Spotify (iOS or OSX), when I listen to a playlist (or when I choose single tracks) Spotify keeps changing playlists to Rap Playlists or Artists. Yesterday it was the Artis "Ygor Sunny" (https://open.spotify.com/artist/4C5S...

  • Casual Listener
  • No matter where I listen to Spotify (iOS or OSX), when I listen to a playlist (or when I choose single tracks) Spotify keeps changing playlists to Rap Playlists or Artists. Yesterday it was the Artis...
  • Mmoffitt
  • Newbie
  • 930 Views
  • 4 replies
  • 0 likes
  • Annoying Problems
    changing
    Playlist
  • 930 Views
  • 4 replies
  • 0 likes

"next" function not working properly on a specific playlist

PlanPremiumCountryGermanyDeviceiPhone 7, MacBook Pro Mid 2014, custom built PCOperating SystemiOS 12.1 / Mac OS 10.14.1 / Windows 10 My Question or Issue Hi guys,i have an issue with a specific playlist:https://open.spotify.com/user/spotify/playlist/...

  • Newbie
  • Plan Premium Country Germany Device iPhone 7, MacBook Pro Mid 2014, custom built PC Operating System iOS 12.1 / Mac OS 10.14.1 / Windows 10   My Question or Issue   Hi guys, i h...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Local Files Over-riding Spotify Files - Not Playing Music - HELP

PlanPremiumCountryUKDevicesSamsung Galaxy 9 & Macbook Air 2016) My Question or Issue Hi Guys, This is an ongoing issue that increasingly frustrates me as I can't figure out what to do. On my laptop, I had a number of local music files saved. Prior to...

  • Newbie
  • Plan Premium Country UK Devices Samsung Galaxy 9 & Macbook Air 2016)     My Question or Issue     Hi Guys,   This is an ongoing issue that increasi...
  • steadymindful
  • Regular
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

I've radio-ed some songs and I cant find the like+dislike buttons, some songs I dont want on radio.

I've radio-ed some songs and I cant find the like+dislike buttons, some songs I dont want on my radio playlist. where they disappear?... I hope they are not gone forever since thats one of the main reasons I'm using spotify, actually it's the reason ...

  • Music Fan
  • I've radio-ed some songs and I cant find the like+dislike buttons, some songs I dont want on my radio playlist. where they disappear?... I hope they are not gone forever since thats one of the main r...
  • 159 Views
  • 0 replies
  • 1 likes
  • 159 Views
  • 0 replies
  • 1 likes

Sudden appearance of '126' error and desktop app forcing re-login on launch when offline

PlanPremium CountryUSA DeviceMacbook Pro 15" Retina, mid-2015Operating SystemmacOS Sierra 10.12.6, all available updates applied My Question or Issue Latest version of Spotify introduced two MEGAbugs. 1) Every few startups of Spotify when I'm offline...

  • Regular
  •   Plan Premium   Country USA   Device Macbook Pro 15" Retina, mid-2015 Operating System macOS Sierra 10.12.6, all available updates applied   My Question or Issue &nb...
  • 830 Views
  • 0 replies
  • 10 likes
  • 830 Views
  • 0 replies
  • 10 likes

Friends Feed (Mac OS-X Desktop) "Timing Out"

PlanPremium (Family)Country United States of AmericaDeviceMacBook Pro, Late 2016 (15", with TouchBar)Operating SystemMac OSX Mojave My Question or Issue Whenever I leave Spotify open for more than a few hours, my friends feed automatically stops refr...

  • Regular
  • Plan Premium (Family) Country  United States of America Device MacBook Pro, Late 2016 (15", with TouchBar) Operating System Mac OSX Mojave   My Question or Issue  Whenever I ...
  • 372 Views
  • 0 replies
  • 0 likes
  • Desktop
    Mac
    Premium
  • 372 Views
  • 0 replies
  • 0 likes

Video ads will not load, and will not time out to allow listening to spotify.

PlanFreeCountry USADevice(Macbook air 2014)Operating System(MacOS High Sierra) My Question or Issue Video ads (specifically for a Showtime movie) will not load, the ad sits at 0 seconds, and will not move on to allow listening to music. Multiple rest...

  • Newbie
  • Plan Free Country  USA Device (Macbook air 2014) Operating System (MacOS High Sierra)   My Question or Issue  Video ads (specifically for a Showtime movie) will not load, the...
  • Loxer
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes