Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3894 Views
1 replies
0 likes

3894 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3148 Views
1 replies
3 likes

3148 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38302 Views
19 replies
1 likes
music stops

38302 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164837 Views
0 replies
35 likes
Mac

164837 Views
0 replies
35 likes

Solved!!Superuser Contribution Specific podcast not filtering out "played" episodes

PlanPremiumCountryUSADeviceMacbook Pro 15inch 2018Operating SystemMojave This is specifically happening on my account for the podcast "Hello from the Magic Tavern." I have listened to episodes 1-41 so far to completion. However, when I filter the vie...

nessthehero
Casual Listener
Plan Premium Country USA Device Macbook Pro 15inch 2018 Operating System Mojave This is specifically happening on my account for the podcast "Hello from the Magic Tavern." I have list...
2019-04-29 1:08:32 PM
2019-06-13 10:01:19 AM
Katerina
Spotify Legend
3511 Views
4 replies
0 likes
bug
podcast
Unplayed

3511 Views
4 replies
0 likes

My spotify does not show the whole playlist on my mac

PlanPremiumCountryNicaragua DeviceMacbook AirMacOS Mojave 10.14.5 My Question or Issue:Well, i have my computer since a few months ago, i downloaded Spotify and it does not show all my songs, also i can't play music. I don't know if i did something w...

CarlosQuiroz
Newbie
Plan Premium Country Nicaragua Device Macbook Air MacOS Mojave 10.14.5 My Question or Issue: Well, i have my computer since a few months ago, i downloaded Spotify and it does ...
2019-06-05 5:47:17 AM
2019-06-13 7:10:09 AM
Bethany_Dawn
Community Legend
902 Views
1 replies
0 likes

902 Views
1 replies
0 likes

Playing on audio system via Mac AND Sonos

PlanPremiumCanada DeviceMac Mini late 2016, Sonos Can I play through my computer audio system AND through a Sonos speaker in another room?

Smb55
Newbie
Plan Premium Canada Device Mac Mini late 2016, Sonos Can I play through my computer audio system AND through a Sonos speaker in another room?
2019-06-08 2:09:03 AM
2019-06-13 6:59:27 AM
Bethany_Dawn
Community Legend
945 Views
1 replies
0 likes

945 Views
1 replies
0 likes

My account doesn't have lyrics feature

PlanPremiumCountryVietnam DeviceMac Book AirOperating SystemOS X My Question or IssueFor all the songs I have listened I can't find the micro icon to view lyrics of the song. It works fine with my iPhone. Kindly advice. Thanks.

rbm13wsnqobhct0
Newbie
Plan Premium Country Vietnam Device Mac Book Air Operating System OS X My Question or Issue For all the songs I have listened I can't find the micro icon to view lyrics of th...
2019-06-07 6:37:05 PM
2019-06-13 6:46:07 AM
Bethany_Dawn
Community Legend
1854 Views
2 replies
0 likes

1854 Views
2 replies
0 likes

Scrobbling to last.fm stopped working

Hi everyone, I've noticed that scrobbling to last.fm stopped working for me on my mac desktop client (behind a corporate proxy). It worked well just a couple of days ago. Removing access to the last.fm app and reconnecting it didn't help. Restarting ...

jakot
Gig Goer
Hi everyone, I've noticed that scrobbling to last.fm stopped working for me on my mac desktop client (behind a corporate proxy). It worked well just a couple of days ago. Remo...
2019-06-12 2:36:40 PM
2019-06-12 11:21:10 PM
petrduda
Regular
851 Views
1 replies
2 likes
scrobbling LastFM

851 Views
1 replies
2 likes

Playlists wont load

Using premium with 2015 Macbook Pro on 10.12.While it would let me create new playlists, adding songs to it would result in a constantly loading screen. Have updated to the latest version at still same result.

djjordanlee
Newbie
Using premium with 2015 Macbook Pro on 10.12. While it would let me create new playlists, adding songs to it would result in a constantly loading screen. Have updated to the latest version at stil...
2019-06-12 3:20:00 PM
2019-06-12 10:12:07 PM
BugsBunny
Music Fan
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Solved!! Songs gone after reinstallation

PlanFreeCountrySwedenDevice(Macbook Air, 2016)Operating System(MacOS Mojave 10.14.) My Question or Issue I reinstalled Spotify because some of the songs won't play. But after the reinstallation, all of my songs from all playlists are gone. And no it'...

Ysw00
Casual Listener
Plan Free Country Sweden Device (Macbook Air, 2016) Operating System (MacOS Mojave 10.14.) My Question or Issue I reinstalled Spotify because some of the songs won't play. Bu...
2019-06-10 6:27:24 PM
2019-06-12 6:27:00 PM
Bethany_Dawn
Community Legend
799 Views
5 replies
0 likes

799 Views
5 replies
0 likes

Spotify crashes at ads

Hi there,since a few days Spotify crashes at or through ads.To be more precisly it stops before and doesnt play the ad and consequently it doesnt keep play a playlist ...The current "bugfix" is to close and restart Spotify ... Does anybody know this ...

BetterMusic
Casual Listener
Hi there, since a few days Spotify crashes at or through ads. To be more precisly it stops before and doesnt play the ad and consequently it doesnt keep play a playlist ... The current "bugfix" is...
2019-06-11 9:08:44 PM
2019-06-12 6:25:34 PM
Bethany_Dawn
Community Legend
2996 Views
5 replies
0 likes
Mac
macOS
Troubleshooting

2996 Views
5 replies
0 likes

Spotify isn´t collecting its Data garbadge ? ( 10 GB Cache - No offline Songs )

Hello together, recently I noticed that my mac is full of data which is likely not in use. I checked all my playlists again, there is no song downloaded and offline. The Spotify Mac app is Up-To-Date and is using around 10GB of cache data. I guess th...

Niko201
Newbie
Hello together, recently I noticed that my mac is full of data which is likely not in use. I checked all my playlists again, there is no song downloaded and offline. The Spotify Mac app is Up-To-Date...
2019-06-12 4:27:01 PM
511 Views
0 replies
1 likes

511 Views
0 replies
1 likes

Superuser Contribution how to hide speakers in non local WIFIs on MacOS?

Hi, I use Spotify at different places with different speakers. It's pretty confusing and sometimes annoying when non local speakers are offered in the connect list, especially if they are given the same name and I start music in the remote place. On ...

Kassiopei
Newbie
Hi, I use Spotify at different places with different speakers. It's pretty confusing and sometimes annoying when non local speakers are offered in the connect list, especially if they are gi...
2019-06-04 12:59:49 PM
2019-06-12 1:18:36 PM
Peter
Spotify Legend
594 Views
1 replies
0 likes
hide speakers in remote wifis

594 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Playlists are empty

PremiumFree/PremiumMalaysia Device(MacBook Pro 2012)Operating System(MacOS Mojave Version 10.14.2) My Friends' Spotify Playlists are empty ever since I downloaded the new update, they have not deleted the playlist since it still appears on my phone.I...

chancejacob
Newbie
Premium Free/Premium Malaysia Device (MacBook Pro 2012) Operating System (MacOS Mojave Version 10.14.2) My Friends' Spotify Playlists are empty ever since I downloaded the new ...
2019-06-04 8:58:51 AM
2019-06-12 10:26:09 AM
Peter
Spotify Legend
925 Views
2 replies
1 likes

925 Views
2 replies
1 likes

Superuser Contribution App crashes on startup

Something broke over the weekend... Opened my Mac today, went to the Spotify app which was already running, but couldn't play any music, installed the update and restarted the app. Now when I launch the app, the icon bounces on the dock before stoppi...

Danyboyj
Casual Listener
Something broke over the weekend... Opened my Mac today, went to the Spotify app which was already running, but couldn't play any music, installed the update and restarted the app. ...
2019-06-03 5:14:56 PM
2019-06-11 11:57:05 AM
Peter
Spotify Legend
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Superuser Contribution Strange and jarring static at end of song

On the Spotify-currated playlist 'Concentration Maximum' there is a song called 'The Last Hour of Loneliness.' It's a fine song, but at the end of it (03:16) there's an extremely off-putting (and, frankly, concentration-disrupting) screech of noise. ...

twilson737
Casual Listener
On the Spotify-currated playlist 'Concentration Maximum' there is a song called 'The Last Hour of Loneliness.' It's a fine song, but at the end of it (03:16) there's an extremely off-putting (and, fr...
2019-05-21 4:46:45 PM
2019-06-11 11:53:02 AM
Katerina
Spotify Legend
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Superuser Contribution Spotify not appearing in the app store

PlanPremiumCountryUnited Kingdom Device(Macbook Air)Operating System(iOS 10) My Question or IssueI had a problem with the album art work not showing in the bottom corner, and resizing the window didn't help. I tried uninstalling and re-installing the...

WillGore
Casual Listener
Plan Premium Country United Kingdom Device (Macbook Air) Operating System (iOS 10) My Question or Issue I had a problem with the album art work not showing in the bot...
2019-06-03 12:08:49 PM
2019-06-11 11:40:43 AM
WillGore
Casual Listener
5701 Views
4 replies
0 likes

5701 Views
4 replies
0 likes

Superuser Contribution Cant see what songs are in my playlist

I am from Canada and have the student plan. I use IOS and Mac OS for spotify. This is my question and issue. I have a lot of music as well everyone does. I like keeping my music organized in playlists. Having songs in different playlists and even in ...

melles99
Newbie
I am from Canada and have the student plan. I use IOS and Mac OS for spotify. This is my question and issue. I have a lot of music as well everyone does. I like keeping my music org...
2019-05-21 1:26:35 AM
2019-06-11 11:08:39 AM
Katerina
Spotify Legend
830 Views
1 replies
0 likes

830 Views
1 replies
0 likes

Superuser Contribution Spotify app not downloading new music

PlanFreeCountryPortugalDeviceMacBook Pro (Retina, 15-inch, Mid 2014)Operating SystemMac OS Mojave Hey guys, so about a week ago spotify as not been "downloading" new music. Meaning all music that I had not listened prior to that moment is not availab...

joaoandredesous
Newbie
Plan Free Country Portugal Device MacBook Pro (Retina, 15-inch, Mid 2014) Operating System Mac OS Mojave Hey guys, so about a week ago spotify as not been "downloading" new music. Mea...
2019-05-20 11:50:09 AM
2019-06-11 10:15:37 AM
Katerina
Spotify Legend
518 Views
1 replies
0 likes

518 Views
1 replies
0 likes

Superuser Contribution How the eff do I prevent an artist from showing up in my mixes?

Premium/USAOS X I use the radio and daily mix functionality all the time. I HATE THE PIXIES and they show up in my mixes and radio constantly. How do I stop this from happening? There is no dislike button anywhere!

lacrosse_20
Regular
Premium/USA OS X I use the radio and daily mix functionality all the time. I HATE THE PIXIES and they show up in my mixes and radio constantly. How do I stop this from happening...
2019-05-17 10:20:53 PM
2019-06-11 10:07:38 AM
Katerina
Spotify Legend
1475 Views
5 replies
0 likes

1475 Views
5 replies
0 likes

Solved!!Superuser Contribution How long are the artist images cached?

I have a small visual issue with the Mac application. As a Spotify artist, I changed my avatar image almost a week ago, and it is correctly updated on all platforms I checked (iPhone, iPad, web player) except the Desktop Mac which still displays the ...

CzechFencer
Composer
I have a small visual issue with the Mac application. As a Spotify artist, I changed my avatar image almost a week ago, and it is correctly updated on all platforms I checked (iPhone, iPad, web playe...
2019-05-19 1:15:46 PM
2019-06-11 8:55:01 AM
Katerina
Spotify Legend
1590 Views
2 replies
0 likes

1590 Views
2 replies
0 likes

Superuser Contribution Local Files - help with streaming to Bose

PlanPremium CountryUSA DeviceMac desktop, 2009 Operating SystemOSX 10.9.5 My Question or Issue The uploaded music will not stream to our Bose. I have seen inferences to QuickTime Player, but I don't know how that works. All our music is saved on our ...

acain6572
Casual Listener
Plan Premium Country USA Device Mac desktop, 2009 Operating System OSX 10.9.5 My Question or Issue The uploaded music will not stream to our Bose. I h...
2019-06-03 2:40:03 AM
2019-06-11 8:36:22 AM
Peter
Spotify Legend
494 Views
1 replies
0 likes

494 Views
1 replies
0 likes

Friend's list activity not updating

PlanPremiumCountryUSA DeviceMacbook Pro late 2016Operating SystemOSX Mojave 10.14.5 My Question or Issue === START OF TEMPLATE ===Brief description of the issue: Friend's list activity not updatingSteps to reproduce the issue:Created a new spotify ac...

1ci8192r2yj1o0x
Newbie
Plan Premium Country USA Device Macbook Pro late 2016 Operating System OSX Mojave 10.14.5 My Question or Issue === START OF TEMPLATE === Brief description of the i...
2019-06-10 11:17:32 PM
2019-06-11 4:41:33 AM
Bethany_Dawn
Community Legend
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

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