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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26708 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26708 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158169 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158169 Views
  • 0 replies
  • 34 likes

Solved!! Radio Error - Failed to load

This problem has come up before with somebody saying they disabled hardware acceleration in settings – an option which doesn't exist (anymore). So what can be done when the radio doesn't load?

  • Regular
  • This problem has come up before with somebody saying they disabled hardware acceleration in settings – an option which doesn't exist (anymore).   So what can be done when the radio doesn't loa...
  • Loxer
  • Spotify Star
  • 919 Views
  • 5 replies
  • 0 likes
  • 919 Views
  • 5 replies
  • 0 likes

Spotify cant play this song right now - or NEVER seems to be able - Why am I paying for this?

Ive been getting this error message quite regularly lately, but not consistently. Spotify's just refusing to play certain tracks or entire albums with the message SPOTIFY CANT PLAY THIS TRACK RIGHT NOW (& If you have the file on your computer...) - b...

  • Regular
  • Ive been getting this error message quite regularly lately, but not consistently. Spotify's just refusing to play certain tracks or entire albums with the message SPOTIFY CANT PLAY THIS TRACK RIGHT N...
  • julatron
  • Regular
  • 639 Views
  • 2 replies
  • 2 likes
  • Error
  • 639 Views
  • 2 replies
  • 2 likes

Spotify Client on Mac: Unresponsive Black/Blank Screen

Plan: FreeCountry: United States DeviceLate 2013 MacBook ProOperating SystemmacOS Mojave (10.14) My Question or Issue I just downloaded the Spotify desktop client, but when I go to run it, I'm just greeted with a blank screen (see attachment). I can ...

  • Casual Listener
  • Plan: Free Country: United States   Device Late 2013 MacBook Pro Operating System macOS Mojave (10.14)   My Question or Issue  I just downloaded the Spotify desktop clien...
  • Loxer
  • Spotify Star
  • 817 Views
  • 4 replies
  • 0 likes
  • Mac
    Mac Desktop App
  • 817 Views
  • 4 replies
  • 0 likes

"Recently Plated Artists"

PlanPremiumCountryTurkeyDeviceMacbook Pro late 2014Operating SystemmacOS Sierra My Question or Issue I would like to remove "recently played artists" from my profile, however, when I try to close it from settings, it opens itself. That is, when I clo...

  • Newbie
  • Plan Premium Country Turkey Device Macbook Pro late 2014 Operating System macOS Sierra   My Question or Issue   I would like to remove "recently played artists" from my profile, ...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Easy Access to Personal Artist List

PlanFree/Premium, Spotify Version 1.0.90.268.ga8a0ceb4Country USA DeviceiMacOperating SystemOS X 10.11.6 My Question or Issue Is there a way to get the "alphabet" on the side of the my persoanl Artist List on Spotify on my iMac in the same way that I...

  • Casual Listener
  • Plan Free/Premium, Spotify Version 1.0.90.268.ga8a0ceb4 Country USA   Device iMac Operating System OS X 10.11.6   My Question or Issue  Is there a way to get the "alphabet"...
  • Loxer
  • Spotify Star
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes

Playlist Description

Hi,I have been unable to change my playlist description on my mac, desktop app for hours now and I desperately need to. Please help! I have Spotify for free and I'm in the US. Much is appreciated! Thank you so much!

  • Newbie
  •   Hi, I have been unable to change my playlist description on my mac, desktop app for hours now and I desperately need to. Please help! I have Spotify for free and I'm in the US. Much is ...
  • Loxer
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

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  • Newbie
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  • Loxer
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Error code 3 on Mac desctop

PlanPremiumCountry EnglandDeviceMacBook Pro 2018 new oneOperating SystemIOS X My Question or Issue: So, i recently bought the Premium plan for students, and i logged onto the desktop app for spotify on my mac and it worked perfectly until about a wee...

  • Casual Listener
  •   Plan Premium Country  England Device MacBook Pro 2018 new one Operating System IOS X   My Question or Issue:   So, i recently bought the Premium plan for students, a...
  • Loxer
  • Spotify Star
  • 640 Views
  • 3 replies
  • 0 likes
  • 640 Views
  • 3 replies
  • 0 likes

Newest (updated?) versions of songs don't play on my Mac

PlanPremiumCountryUnited StatesDevice(MacBook Pro late-2013) My Question or IssueSo I've noticed songs which were initially released on Spotify and had new versions created and re-uploaded to Spotify (presumably to take the place of the original). Ho...

  • Music Fan
  • Plan Premium Country United States Device (MacBook Pro late-2013)     My Question or Issue So I've noticed songs which were initially released on Spotify and had new versions ...
  • Loxer
  • Spotify Star
  • 1206 Views
  • 8 replies
  • 0 likes
  • 1206 Views
  • 8 replies
  • 0 likes

Solved!! Failed to upload image, please try again

I've been trying to give some new playlists covers for the past few days with no luck. I tried everything, and I've looked around for answers on the community as well. I've done everything recommended, like reinstalling spotify (done twice, with no l...

  • Newbie
  • I've been trying to give some new playlists covers for the past few days with no luck. I tried everything, and I've looked around for answers on the community as well. I've done everything recom...
  • Loxer
  • Spotify Star
  • 18792 Views
  • 1 replies
  • 1 likes
  • 18792 Views
  • 1 replies
  • 1 likes

Songs not appearing

So I have Spotify Desktop version for Mac and I don't know when this started exactly but lately, every time I try to see the songs in my library it doesn't show at all. It says that my favourite songs will appear (but they never do) and keeps directi...

Screen Shot 2018-10-05 at 1.34.53 AM.jpg
  • Casual Listener
  • So I have Spotify Desktop version for Mac and I don't know when this started exactly but lately, every time I try to see the songs in my library it doesn't show at all. It says that my favourite song...
  • Loxer
  • Spotify Star
  • 11329 Views
  • 3 replies
  • 0 likes
  • 11329 Views
  • 3 replies
  • 0 likes

Discover Weekly Playlist Not Updating

I recently got Spotify again around 3 weeks ago and I noticed that my discover weekly playlist had not been updated since 2016. I've checked on Monday for two weeks now and it still has not updated.

  • Newbie
  •   I recently got Spotify again around 3 weeks ago and I noticed that my discover weekly playlist had not been updated since 2016. I've checked on Monday for two weeks now and it still has ...
  • Loxer
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

[Playlists] See in which of my Playlists a Song is in

Premium user / France /MacbookPro mid-2012 / MacOS Sierra 10.12.6iPhone 6 / iOS 11.4.1 When I play a rather long track (10 minutes approximatly), Spotify does not play the next song when it's finished. I've noticed this happens on both the desktop an...

  • Music Fan
  • Premium user  / France / MacbookPro mid-2012 / MacOS Sierra 10.12.6 iPhone 6 / iOS 11.4.1   When I play a rather long track (10 minutes approximatly), Spotify does not play the next son...
  • Loxer
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Solved!! Can't play the current song on macOs Mojave 10.14

PlanPremiumCountry SwedenDeviceMacbook Pro late 2016Operating SystemmacOs 10.14 My Question or Issue The mac desktop app does not work for me any more. All I get is a "Can't play the current song".I've tried the following without success:1. Logout an...

  • Casual Listener
  • Plan Premium Country  Sweden Device Macbook Pro late 2016 Operating System macOs 10.14   My Question or Issue  The mac desktop app does not work for me any more. All I get is...
  • Loxer
  • Spotify Star
  • 7827 Views
  • 3 replies
  • 0 likes
  • 7827 Views
  • 3 replies
  • 0 likes

Superuser Contribution Overall Spotify is terrible

PlanPremiumCountry New ZealandDevice(iPhone 8, iPhone 5, MacbookPro 15" & Playstation4)Operating System(iOS 10,) My Question or Issue None responsive extremely slow and crashing app, playlists not loading, search not searching, songs pausing, skippin...

  • Casual Listener
  •   Plan Premium Country  New Zealand Device (iPhone 8, iPhone 5, MacbookPro 15" & Playstation4) Operating System (iOS 10,)   My Question or Issue  None responsi...
  • the_vinyljunkie
  • Casual Listener
  • 1510 Views
  • 2 replies
  • 1 likes
  • 1510 Views
  • 2 replies
  • 1 likes

Superuser Contribution Invisible duplicated album?

My Question or IssueHello everyone. I didn't write my devices and operating system because this is a problem I've always been experiencing even on older smartphones and with every computer I've owned, both Windows and Mac. I guess this is an account-...

  • Gig Goer
  •  My Question or Issue Hello everyone. I didn't write my devices and operating system because this is a problem I've always been experiencing even on older smartphones and with ev...
  • Jemi
  • Spotify Legend
  • 1286 Views
  • 6 replies
  • 1 likes
  • 1286 Views
  • 6 replies
  • 1 likes

Playlist Folder Open-Arrow Not working (Mac)

Spotify Version: 1.0.91.176.g78a5872a (Mac)OS: High Sierra Symptom:The arrow at the end of a playlist folder does not open the folder. Steps to Repeat:Rename a folder (it doesn't matter if you rename it, just trigger the edit function)Choose the arro...

  • Community Legend
  • Spotify Version: 1.0.91.176.g78a5872a (Mac) OS: High Sierra   Symptom: The arrow at the end of a playlist folder does not open the folder.    Steps to Repeat: Rename a fold...
  • 851 Views
  • 0 replies
  • 0 likes
  • 851 Views
  • 0 replies
  • 0 likes

Superuser Contribution Desktop (Mac) search not working

Plan - PremiumCountry - UK Device - Macbook Pro (early 2016)Operating System - latest OSX My Question or Issue This has been a problem for me for months now...Whenever I type something into the search bar on the desktop spotify app, there is absolute...

  • Not applicable
  •   Plan - Premium Country - UK  Device - Macbook Pro (early 2016) Operating System - latest OSX   My Question or Issue   This has been a problem for me for months...
  • Elena
  • Moderator
  • 3009 Views
  • 12 replies
  • 1 likes
  • broken
    Mac
    not working
    Search
  • 3009 Views
  • 12 replies
  • 1 likes

Volume Slide Control stopped working

I am using the Spotify app on my Mac to play music through my Amazon Echo and the volume slide bar on the app (botton right) has stopped working all of a sudden. I have restarted everything. Thoughts?

  • Casual Listener
  • I am using the Spotify app on my Mac to play music through my Amazon Echo and the volume slide bar on the app (botton right) has stopped working all of a sudden.  I have restarted everything.&nb...
  • 1019 Views
  • 0 replies
  • 0 likes
  • 1019 Views
  • 0 replies
  • 0 likes

i just updated my premium membership to family

I just updated my premium membership to family and I was wondering if my library could be separate from my other family members so spotify could reccomend songs in discover weekly and release radar that are just my interests and not my whole families...

  • Casual Listener
  • I  just updated my premium membership to family and I was wondering if my library could be separate from my other family members so spotify could reccomend songs in discover weekly and release r...
  • Loxer
  • Spotify Star
  • 1222 Views
  • 5 replies
  • 0 likes
  • 1222 Views
  • 5 replies
  • 0 likes