Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
6143 Views
1 replies
0 likes

6143 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
8048 Views
1 replies
0 likes

8048 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5798 Views
1 replies
3 likes

5798 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43711 Views
19 replies
1 likes
music stops

43711 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
168065 Views
0 replies
35 likes
Mac

168065 Views
0 replies
35 likes

New bug in 1.0.2.6: Click album art to go to current song does not work

DescriptionIn previous versions of Spotify desktop for Mac, the user could click the album art in the lower left corner to navigate to the currently playing song in the current playlist. With the upgrade to 1.0.2.6.g9977a14b, this function no longer ...

robot14
Roadie
Description In previous versions of Spotify desktop for Mac, the user could click the album art in the lower left corner to navigate to the currently playing song in the current playlist. With the u...
2015-03-19 11:29:47 PM
2019-07-09 11:05:32 PM
robot14
Roadie
2433 Views
5 replies
3 likes
Mac

2433 Views
5 replies
3 likes

how to play more than one song in an album

Plan PremiumDevice Macbook pro When you find an album you like in spotify, it lists all the tracks. If you hit play on one track,it plays that track, then, intead of playing the next track, it always plays the Kungs, cooking on 3 burners. Much as I l...

nutmix
Regular
Plan Premium Device Macbook pro When you find an album you like in spotify, it lists all the tracks. If you hit play on one track,it plays that track, then, intead of playing the...
2019-07-09 8:15:26 PM
2019-07-09 9:21:08 PM
DanifC
Composer
805 Views
1 replies
1 likes

805 Views
1 replies
1 likes

Superuser Contribution Discover Weekly: Song selection completely useless since last week

I've been a great fan of that feature for years now, discoverd loads of great tracks with that feature. But suddenly this weeks selection is completely rubbish. 90% German bands that I dislike, no Hip Hop or Electronic which usually can be found in m...

Kolt
Newbie
I've been a great fan of that feature for years now, discoverd loads of great tracks with that feature. But suddenly this weeks selection is completely rubbish. 90% German bands that I dislike...
2019-07-08 3:26:19 PM
2019-07-09 3:12:19 PM
Guido
Spotify Legend
836 Views
1 replies
1 likes

836 Views
1 replies
1 likes

playlists take too long or doesn´t load at all

Plan familyPremiumCountry Mexico Device imacOperating System high sierra Hello, im hoping someone here can help me with these issue, for a long time i've been having this problem, ever since i used spotify on my 2011 mac laptop and now on my new imac...

1280488573
Newbie
Plan family Premium Country Mexico Device imac Operating System high sierra Hello, im hoping someone here can help me with these issue, for a long time i've been having this prob...
2019-07-08 5:47:27 PM
825 Views
0 replies
4 likes

825 Views
0 replies
4 likes

Shuffle is broken for one specific playlist

EDIT: Shuffle is working again. See reply. Plan: PremiumCountry: Netherlands Device: MacbookOperating System: MacOS Mojave 10.14.5 My Question or Issue: The "Shuffle" functionality seems to be broken for one specific playlist: Techno Bunker. It's a S...

minitauros
Roadie
EDIT: Shuffle is working again. See reply. Plan: Premium Country: Netherlands Device: Macbook Operating System: MacOS Mojave 10.14.5 My Question or Issue: The "Shuff...
2019-07-04 3:50:36 PM
2019-07-08 11:35:53 AM
minitauros
Roadie
902 Views
1 replies
0 likes
shuffle

902 Views
1 replies
0 likes

cant type in search bar or or use space bar as pause

plan: freecountry: denmarkdevice: macbook pro 13inch 2017system: macOS mojave 10.14.5 (18F132) when ever i try to type anything in the search bar, it doesnt show up and acts if i havent searched anthing in the first place. also spotify doesnt react i...

zcl
Newbie
plan: free country: denmark device: macbook pro 13inch 2017 system: macOS mojave 10.14.5 (18F132) when ever i try to type anything in the search bar, it doesnt show up and acts if i ...
2019-07-08 3:40:37 AM
1129 Views
0 replies
0 likes
keyboard
Mac Desktop App
macbook pro
pause
Search
search bar

1129 Views
0 replies
0 likes

Superuser Contribution 9,395 songs saved, but I am not allowed to save any more

I appear to have been hit with the dreaded "Epic collection friend" message which I had no idea of. I save a lot of music because in recent years I have been saving every album I like that gets released, which has turned into 2000+ songs in 2018 and ...

joecooney
Regular
I appear to have been hit with the dreaded "Epic collection friend" message which I had no idea of. I save a lot of music because in recent years I have been saving every album I like that gets relea...
2019-05-19 8:08:29 PM
2019-07-06 4:57:42 PM
plasticloud
Regular
1434 Views
2 replies
2 likes
000
10
save limit

1434 Views
2 replies
2 likes

Chat with Spotify Support. Limit in library. 10000

PlanFree/PremiumCountrySpain Device(iPhone 6, Ipad Pro)Operating System(Mac Mini, High Sierra) Yesterday I chatted with Spotify support. In the conversation I said my doubts about the operation of the new "Your Library". They have told me this: "G: S...

03-ckyvl_ivh5
Roadie
Plan Free/Premium Country Spain Device (iPhone 6, Ipad Pro) Operating System (Mac Mini, High Sierra) Yesterday I chatted with Spotify support. In the conversation I said my do...
2019-06-29 1:51:38 PM
2019-07-05 7:57:22 PM
03-ckyvl_ivh5
Roadie
1578 Views
2 replies
0 likes

1578 Views
2 replies
0 likes

Spotify automatically starts up on macOS High Sierra

Whenever I log on to my MacBook it automatically starts up Spotify. I don't have Spotify in the Sytem Preferences > Users/Groups. I don't have the option in the Spotify settings. I don't see any agents or daemons in /Library/LaunchAgents or /Library/...

confetti
Regular
Whenever I log on to my MacBook it automatically starts up Spotify. I don't have Spotify in the Sytem Preferences > Users/Groups. I don't have the option in the Spotify settings. I don't ...
2019-06-28 8:55:33 AM
2019-07-05 7:30:37 PM
DanifC
Composer
2337 Views
4 replies
0 likes

2337 Views
4 replies
0 likes

Alexa won't play certain playlists

Some playlists seem to be broken on Alexa. Can anyone hear anything when playing any of the following playlists? "Alexa, play infinite accoustic on spotify""Alexa, play creative day at work on spotify""Alexa, play swagger on spotify"

talldaveweiss
Newbie
Some playlists seem to be broken on Alexa. Can anyone hear anything when playing any of the following playlists? "Alexa, play infinite accoustic on spotify" "Alexa, play creative day at wor...
2019-07-04 7:44:51 PM
663 Views
0 replies
0 likes
Alexa

663 Views
0 replies
0 likes

Spotify doesn't go completely fullscreen

PlanPremiumCountryBelgiumDeviceMacbook Pro 15-inch mid-2015Operating SystemMojave My Question or IssueWhen I go fullscreen on Spotify I keep this black space on the right side of the screen. Also when I enlarge the screen by dragging the corners it h...

reevid
Newbie
Plan Premium Country Belgium Device Macbook Pro 15-inch mid-2015 Operating System Mojave My Question or Issue When I go fullscreen on Spotify I keep this black space on the right sid...
2019-07-04 1:54:36 PM
791 Views
0 replies
0 likes

791 Views
0 replies
0 likes

Superuser Contribution I play one song but Spotify play a different one

PlanPremiumCountryUSDevice(Macbook Pro late 2018)Operating System(iOS 10) My Question or IssueEverytime I play certain songs that are saved in my library is show that it is playing iy however it plays a different song that is on my itunes library and...

lindzjohn4
Newbie
Plan Premium Country US Device (Macbook Pro late 2018) Operating System (iOS 10) My Question or Issue Everytime I play certain songs that are saved in my library is show that it is p...
2019-07-02 7:35:31 AM
2019-07-04 11:51:20 AM
Guido
Spotify Legend
612 Views
1 replies
0 likes

612 Views
1 replies
0 likes

Superuser Contribution Can't make playlist public anymore

Macbook Pro 2017 Mojave There seems to be no option to make a playlist public anymore, has this functionality changed because of an update? Please see attached screenshot

huntingbears
Casual Listener
Macbook Pro 2017 Mojave There seems to be no option to make a playlist public anymore, has this functionality changed because of an update? Please see attached screenshot
2019-07-03 12:49:07 PM
2019-07-04 11:46:38 AM
Guido
Spotify Legend
451 Views
1 replies
0 likes

451 Views
1 replies
0 likes

Solved!! Strange "heart" icons all over the UI?

Suddenly there are "heart" icons everywhere in my interface. Why?

user-removed
Visitor
Suddenly there are "heart" icons everywhere in my interface. Why?
2019-07-02 9:49:58 PM
2019-07-03 10:37:15 AM
jsannn
Community Legend
1200 Views
1 replies
0 likes
badux
heart
Heart button

1200 Views
1 replies
0 likes

Music added to my paid account playlist

Can someone please help me? Ive created a playlist for my sisters funeral tomorrow. And all these random songs keep getting added. I have a paid student membership. Its taken me 20 minutes to navigate to this page. Her funeral is in 5 hrs and I'm a m...

tanyaiadolph
Newbie
Can someone please help me? Ive created a playlist for my sisters funeral tomorrow. And all these random songs keep getting added. I have a paid student membership. Its taken me 20 minutes to navigat...
2019-07-02 12:17:52 PM
510 Views
0 replies
0 likes

510 Views
0 replies
0 likes

Working with Amazon Echo

PlanPremiumCountryUKDeviceiPhon 10 and Macbook AirOperating System(iOS 12) My Question or IssueI have an Amazon Echo and an Echo dot. The Echo dot feeds an amplifier which is linked to ceiling speakers throughout the house and the dot is linked to th...

Phil60
Newbie
Plan Premium Country UK Device iPhon 10 and Macbook Air Operating System (iOS 12) My Question or Issue I have an Amazon Echo and an Echo dot. The Echo dot feeds an amplifier which is...
2019-06-30 8:40:14 PM
642 Views
0 replies
0 likes

642 Views
0 replies
0 likes

Solved!! Bug - Repeat One Track doesn't work if you're playing on an external device

Hi, I found a bug. Normally the Repeat One Track will automatically repeat a song after its done playing, but if you're playing through an external device it will just go to the next song as if repeat one isn't even on. My setup is:-Music streaming o...

skr1p7k1dd
Casual Listener
Hi, I found a bug. Normally the Repeat One Track will automatically repeat a song after its done playing, but if you're playing through an external device it will just go to the next song as if repea...
2015-05-19 7:54:11 PM
2019-06-30 8:14:55 AM
MattSuda
Spotify Star
4495 Views
2 replies
0 likes
Mac

4495 Views
2 replies
0 likes

Spotify (MacOS) won't play through other outputs besides system default.

DeviceMacBook Pro 2018Operating SystemMacOS Mojave 10.14.5 My Question or IssueSpotify plays through 'Internal Speakers' no matter what output I set in MacOS. This prevents me from being able to use Bluetooth headphones or my USB DAC/AMP.

ML46
Casual Listener
Device MacBook Pro 2018 Operating System MacOS Mojave 10.14.5 My Question or Issue Spotify plays through 'Internal Speakers' no matter what output I set in MacOS. This prevents me from b...
2019-06-30 7:21:26 AM
875 Views
0 replies
0 likes

875 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify is really big

Macbook Pro OSX El Capitan Spotify interface is just huuge, too much.Haven't tried redownloading yet, but has anyone else had this problem?

Screen Shot 2019-06-13 at 9.56.57 PM.png

kayl-
Casual Listener
Macbook Pro OSX El Capitan Spotify interface is just huuge, too much. Haven't tried redownloading yet, but has anyone else had this problem?
2019-06-14 6:58:58 AM
2019-06-30 6:03:35 AM
kayl-
Casual Listener
1784 Views
3 replies
0 likes

1784 Views
3 replies
0 likes

Superuser Contribution Empty Playlists, No Friend Feed, Songs Disappear...

PlanPremiumCountryUSADeviceMacBook Pro, mid 2016Operating SystemMacOS Mojave 10.14.3 My Question or Issue So basically the Spotify desktop player is completely unusable for me - and has been for 6 months or so. First, the Friend Activity feed started...

Screen Shot 2019-05-02 at 2.15.33 PM.png

Screen Shot 2019-05-02 at 2.50.17 PM.png

willmccartney
Casual Listener
Plan Premium Country USA Device MacBook Pro, mid 2016 Operating System MacOS Mojave 10.14.3 My Question or Issue So basically the Spotify desktop player is...
2019-05-02 10:00:59 PM
2019-06-30 3:41:14 AM
willmccartney
Casual Listener
1604 Views
2 replies
0 likes

1604 Views
2 replies
0 likes

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