Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4889 Views
1 replies
0 likes

4889 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6903 Views
1 replies
0 likes

6903 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4695 Views
1 replies
3 likes

4695 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42024 Views
19 replies
1 likes
music stops

42024 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166793 Views
0 replies
35 likes
Mac

166793 Views
0 replies
35 likes

Can't Like radio songs anymore

I'm listening to spotify on my macbook pro using the desktop app and I used to be able to use the heart button to like songs but I can no longer see it anymore. The only place I can now do that is the "Made For You" 6 playlists. But I used the radio ...

jsunnb
Newbie
I'm listening to spotify on my macbook pro using the desktop app and I used to be able to use the heart button to like songs but I can no longer see it anymore. The only place I can now do that is th...
2019-06-13 10:02:14 PM
2019-06-19 3:12:10 PM
Blessedjac
Gig Goer
803 Views
1 replies
2 likes
Desktop
heart
like
Mac

803 Views
1 replies
2 likes

Superuser Contribution Playlists won't play next song when I click "next"

PlanPremiumCountryUSDeviceMacBook Pro 2017Operating SystemMac - High Sierra My Question or IssueFor any playlist I have, including Discover Weekly, I will click a song in it to play. Once that song is over, or if I skip to the next song, instead of p...

justkdeng
Newbie
Plan Premium Country US Device MacBook Pro 2017 Operating System Mac - High Sierra My Question or Issue For any playlist I have, including Discover Weekly, I will click a song in it ...
2019-06-18 1:18:42 AM
2019-06-19 2:36:12 PM
Guido
Spotify Legend
1024 Views
1 replies
1 likes

1024 Views
1 replies
1 likes

Superuser Contribution Spotify is not playing music…

Hello, i have some trouble listening to Spotify Desktop, i have tried everything (clean uninstall/install) deleting every files related to spotify, connection with another account, nothing work.We have a family plan for Spotify Premium, and i can lis...

Benriollet
Newbie
Hello, i have some trouble listening to Spotify Desktop, i have tried everything (clean uninstall/install) deleting every files related to spotify, connection with another account, nothing work. We ...
2019-06-13 11:47:24 AM
2019-06-19 11:19:15 AM
egza
Newbie
1091 Views
5 replies
1 likes

1091 Views
5 replies
1 likes

Solved!!Superuser Contribution Problems to play some albums or playlist

PlanFreeCountryGermanyDeviceMacbook Pro late 2016Operating SystemiOS 10.14.5 My Question or IssueGood morning,I just realized that I have problems to play most of the albums or playlists in spotify. I can find them and open the details but when I cli...

ThorstenJ
Casual Listener
Plan Free Country Germany Device Macbook Pro late 2016 Operating System iOS 10.14.5 My Question or Issue Good morning, I just realized that I have problems to play most of the album...
2019-06-16 9:39:18 AM
2019-06-18 10:56:32 AM
Guido
Spotify Legend
551 Views
1 replies
0 likes

551 Views
1 replies
0 likes

Superuser Contribution Can't play saved songs by artist anymrore

After updating my desktop spotify app today (on my macbook), i can no longer play saved songs by artist or albums. The only artists and albums that show up under those tags are artists that I follow or albums that I have completely saved. How do I br...

c_514
Newbie
After updating my desktop spotify app today (on my macbook), i can no longer play saved songs by artist or albums. The only artists and albums that show up under those tags are artists that I follow ...
2019-06-17 10:55:29 PM
2019-06-18 10:13:41 AM
Guido
Spotify Legend
650 Views
1 replies
3 likes

650 Views
1 replies
3 likes

Solved!! Spotify App on Mac won't load music

Spotify FreeCountry: Italy Device: MacBook Pro 2017/18OS: Mojave 10.14 My Question:I haven't been using Spotify for at least a year on my MacBook. Yesterday I uninstalled and re-installed it, and now I have a big issue: I cannot load any kind of musi...

gi0nathan
Casual Listener
Spotify Free Country: Italy Device: MacBook Pro 2017/18 OS: Mojave 10.14 My Question: I haven't been using Spotify for at least a year on my MacBook. Yesterday I uninstalled and ...
2019-06-14 7:35:24 PM
2019-06-17 3:44:58 PM
monaka33
Casual Listener
2924 Views
4 replies
1 likes

2924 Views
4 replies
1 likes

Error playback Mac OS

PlanPremiumDeviceMac MiniOperating SystemiOS 10 (10.13.6) My Question or IssuePlayback on Mac mini works fine until the screen saver kicks in, music get interrupted after a couple of tracks (not full playlist). I log in again to my mac and music star...

djfill
Casual Listener
Plan Premium Device Mac Mini Operating System iOS 10 (10.13.6) My Question or Issue Playback on Mac mini works fine until the screen saver kicks in, music get interrupted after a coupl...
2019-06-15 7:05:48 PM
2019-06-16 8:15:52 PM
Bethany_Dawn
Community Legend
569 Views
1 replies
0 likes

569 Views
1 replies
0 likes

Deleting Local Files

Hello! I am wondering how to delete Local Files off of a mac because I don't use iTunes anymore! Everyone is saying that you have to delete the file folder, but I don't know how to get to there. Any help would be appreciated!

vavavoom687
Newbie
Hello! I am wondering how to delete Local Files off of a mac because I don't use iTunes anymore! Everyone is saying that you have to delete the file folder, but I don't know how to get to there. Any ...
2019-06-16 4:34:56 PM
2019-06-16 8:06:31 PM
Bethany_Dawn
Community Legend
694 Views
1 replies
0 likes

694 Views
1 replies
0 likes

[All Platforms] Can't start Song Radio for titles of a specific artist

Starting the Song Radio for this song https://open.spotify.com/track/7u3KRqembZuOQRgwg9LpUz?si=WCX8yvtSS6-LtSKwA-c7Sg and some other songs from this artist https://open.spotify.com/artist/4HBtYshoPlAco0bw0tbFPq?si=cAVvFPsOTkuhYrUn6owgJw doesn't work ...

douira
Roadie
Starting the Song Radio for this song https://open.spotify.com/track/7u3KRqembZuOQRgwg9LpUz?si=WCX8yvtSS6-LtSKwA-c7Sg and some other songs from this artist https://open.spotify.com/artist/4...
2019-06-16 7:31:36 PM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Is there a way to add metadata to a song to classify different attributes?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to add metadata (or other tags) to a song to aid classification. Benefit is that...

Al_W
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would...
2019-06-15 10:09:50 PM
2019-06-16 2:50:02 PM
jsannn
Community Legend
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

Other Devices item missing from Devices Menu on Mac version

Premium Device: iMac 4KOperating System: macOS 10 Mojave My Question or Issue I swear there used to be a Other Devices menu on the Mac version just like there is on the iOS version, but after updating today, the option is no longer available on the M...

cjina2
Casual Listener
Premium Device: iMac 4K Operating System: macOS 10 Mojave My Question or Issue I swear there used to be a Other Devices menu on the Mac version just like there i...
2019-06-15 1:03:26 AM
653 Views
0 replies
2 likes

653 Views
0 replies
2 likes

Add a delay to the sub menu when adding a track to a playlist

When adding a track to a playlist on Mac OS, the sub menu under "Add to Playlist" will disappear before the playlist or sub folder is selected. Adding a slight delay before the menu disappears or even the "directional menu aiming" will help solve thi...

indescription
Casual Listener
When adding a track to a playlist on Mac OS, the sub menu under "Add to Playlist" will disappear before the playlist or sub folder is selected. Adding a slight delay before the menu disappears or eve...
2019-06-14 9:59:38 PM
539 Views
0 replies
0 likes
idea
Sub Menu
UI

539 Views
0 replies
0 likes

Can't remove Spotify-deleted song from playlist

You know when some artists delete their songs or albums from Spotify and you can't play them? My private playlist has one of those songs and it doesn't appear in my playlist, not even when searching. Counting the deleted song, it has 51 songs, but on...

Screen Shot 2019-06-14 at 11.25.30 AM.png

thenetsarenear
Regular
You know when some artists delete their songs or albums from Spotify and you can't play them? My private playlist has one of those songs and it doesn't appear in my playlist, not even when searching....
2019-06-14 5:30:33 PM
2019-06-14 5:36:42 PM
thenetsarenear
Regular
996 Views
1 replies
0 likes

996 Views
1 replies
0 likes

Superuser Contribution Search bar disappeared

PlanPremium DeviceMacbook Pro 13" 2017 Operating SystemMacOS 10.14.1 My Question or IssueSearch bar next to previous/next navigation at the top of the screen has been gone for a while now. Only way to search is by going to search in the menu on the l...

5go-kyy2p_cp9
Casual Listener
Plan Premium Device Macbook Pro 13" 2017 Operating System MacOS 10.14.1 My Question or Issue Search bar next to previous/next navigation at the top of the screen has be...
2019-04-08 11:01:23 PM
2019-06-14 4:14:29 PM
Peter
Spotify Legend
4941 Views
11 replies
7 likes
Search

4941 Views
11 replies
7 likes

Solved!!Superuser Contribution Podcast page says there was a problem on desktop client, no problem on web client

I'm a premium member in the US This is a problem occuring on the OSX desktop client on an iMac running Sierra. When I click on Podcast from the navigation I am presented with a layer that reads:"There was a problem displaying this page!This page eith...

marco_
Newbie
I'm a premium member in the US This is a problem occuring on the OSX desktop client on an iMac running Sierra. When I click on Podcast from the navigation I am presented with a laye...
2019-04-30 12:44:32 AM
2019-06-13 4:59:29 PM
ikilledtupac
Casual Listener
5114 Views
19 replies
30 likes

5114 Views
19 replies
30 likes

Superuser Contribution I can't use podcast in the new release

PlanPremiumCountryUsed in Mexico and USA, since I am working but my family is in Mexico DevicePizel 3 Android Q, MacBook Pro (2018) Mojave Operating SystemAndroid Q, Mojave My Question or IssueI tried to listen to podcast on my laptop and this sucks,...

simplekjl
Newbie
Plan Premium Country Used in Mexico and USA, since I am working but my family is in Mexico Device Pizel 3 Android Q, MacBook Pro (2018) Mojave Operating System...
2019-05-02 12:30:36 AM
2019-06-13 4:53:16 PM
yoyogogonono
Casual Listener
1248 Views
6 replies
2 likes

1248 Views
6 replies
2 likes

Superuser Contribution The user name is not correct on my profile

On the Desktop version of the app my username just turned into a random generated hash. Something like 12bjbjlasb45t9spulignskdf and it displays everywhere where normally my set user name should. I logged out and back but nothing has changed. If I cl...

endreujhelyi
Casual Listener
On the Desktop version of the app my username just turned into a random generated hash. Something like 12bjbjlasb45t9spulignskdf and it displays everywhere where normally my set user name should. I l...
2019-05-21 2:17:54 PM
2019-06-13 4:04:06 PM
Katerina
Spotify Legend
683 Views
3 replies
0 likes
user

683 Views
3 replies
0 likes

Spotify Reading Local Files Incorrectly

So I was able to get the digital files for Deliquescence by Swans (which contains very large songs).On many of the longer songs, specifically The Knot (45:37), Cloud of Unknowing (29:22), and The Glowing Man (36:20), the songs have been appearing as ...

musiciscool87
Newbie
So I was able to get the digital files for Deliquescence by Swans (which contains very large songs). On many of the longer songs, specifically The Knot (45:37), Cloud of Unknowing (29:22), and The G...
2019-06-13 2:09:19 PM
394 Views
0 replies
0 likes

394 Views
0 replies
0 likes

Empty songs in Daily Mix

Hi everyone, I am experiencing difficulties with Spotify apps on my mac and iPhone at the same time.Here's the issue on my Mac, empty songs appear and the playlist is impossible to play since it repeats itself and does not upload any new songs. Anoth...

li0xdg-_5qtc
Newbie
Hi everyone, I am experiencing difficulties with Spotify apps on my mac and iPhone at the same time. Here's the issue on my Mac, empty songs appear and the playlist is impossible to pl...
2019-06-13 12:39:48 PM
488 Views
0 replies
0 likes

488 Views
0 replies
0 likes

Solved!!Superuser Contribution Specific podcast not filtering out "played" episodes

PlanPremiumCountryUSADeviceMacbook Pro 15inch 2018Operating SystemMojave This is specifically happening on my account for the podcast "Hello from the Magic Tavern." I have listened to episodes 1-41 so far to completion. However, when I filter the vie...

nessthehero
Casual Listener
Plan Premium Country USA Device Macbook Pro 15inch 2018 Operating System Mojave This is specifically happening on my account for the podcast "Hello from the Magic Tavern." I have list...
2019-04-29 1:08:32 PM
2019-06-13 10:01:19 AM
Katerina
Spotify Legend
3609 Views
4 replies
0 likes
bug
podcast
Unplayed

3609 Views
4 replies
0 likes

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