Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4369 Views
1 replies
0 likes

4369 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6468 Views
1 replies
0 likes

6468 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4430 Views
1 replies
3 likes

4430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41188 Views
19 replies
1 likes
music stops

41188 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166457 Views
0 replies
35 likes
Mac

166457 Views
0 replies
35 likes

Is there a way to add metadata to a song to classify different attributes?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to add metadata (or other tags) to a song to aid classification. Benefit is that...

Al_W
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would...
2019-06-15 10:09:50 PM
2019-06-16 2:50:02 PM
jsannn
Community Legend
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Other Devices item missing from Devices Menu on Mac version

Premium Device: iMac 4KOperating System: macOS 10 Mojave My Question or Issue I swear there used to be a Other Devices menu on the Mac version just like there is on the iOS version, but after updating today, the option is no longer available on the M...

cjina2
Casual Listener
Premium Device: iMac 4K Operating System: macOS 10 Mojave My Question or Issue I swear there used to be a Other Devices menu on the Mac version just like there i...
2019-06-15 1:03:26 AM
645 Views
0 replies
2 likes

645 Views
0 replies
2 likes

Add a delay to the sub menu when adding a track to a playlist

When adding a track to a playlist on Mac OS, the sub menu under "Add to Playlist" will disappear before the playlist or sub folder is selected. Adding a slight delay before the menu disappears or even the "directional menu aiming" will help solve thi...

indescription
Casual Listener
When adding a track to a playlist on Mac OS, the sub menu under "Add to Playlist" will disappear before the playlist or sub folder is selected. Adding a slight delay before the menu disappears or eve...
2019-06-14 9:59:38 PM
531 Views
0 replies
0 likes
idea
Sub Menu
UI

531 Views
0 replies
0 likes

Can't remove Spotify-deleted song from playlist

You know when some artists delete their songs or albums from Spotify and you can't play them? My private playlist has one of those songs and it doesn't appear in my playlist, not even when searching. Counting the deleted song, it has 51 songs, but on...

Screen Shot 2019-06-14 at 11.25.30 AM.png

thenetsarenear
Regular
You know when some artists delete their songs or albums from Spotify and you can't play them? My private playlist has one of those songs and it doesn't appear in my playlist, not even when searching....
2019-06-14 5:30:33 PM
2019-06-14 5:36:42 PM
thenetsarenear
Regular
977 Views
1 replies
0 likes

977 Views
1 replies
0 likes

Superuser Contribution Search bar disappeared

PlanPremium DeviceMacbook Pro 13" 2017 Operating SystemMacOS 10.14.1 My Question or IssueSearch bar next to previous/next navigation at the top of the screen has been gone for a while now. Only way to search is by going to search in the menu on the l...

5go-kyy2p_cp9
Casual Listener
Plan Premium Device Macbook Pro 13" 2017 Operating System MacOS 10.14.1 My Question or Issue Search bar next to previous/next navigation at the top of the screen has be...
2019-04-08 11:01:23 PM
2019-06-14 4:14:29 PM
Peter
Spotify Legend
4871 Views
11 replies
7 likes
Search

4871 Views
11 replies
7 likes

Solved!!Superuser Contribution Podcast page says there was a problem on desktop client, no problem on web client

I'm a premium member in the US This is a problem occuring on the OSX desktop client on an iMac running Sierra. When I click on Podcast from the navigation I am presented with a layer that reads:"There was a problem displaying this page!This page eith...

marco_
Newbie
I'm a premium member in the US This is a problem occuring on the OSX desktop client on an iMac running Sierra. When I click on Podcast from the navigation I am presented with a laye...
2019-04-30 12:44:32 AM
2019-06-13 4:59:29 PM
ikilledtupac
Casual Listener
5041 Views
19 replies
30 likes

5041 Views
19 replies
30 likes

Superuser Contribution I can't use podcast in the new release

PlanPremiumCountryUsed in Mexico and USA, since I am working but my family is in Mexico DevicePizel 3 Android Q, MacBook Pro (2018) Mojave Operating SystemAndroid Q, Mojave My Question or IssueI tried to listen to podcast on my laptop and this sucks,...

simplekjl
Newbie
Plan Premium Country Used in Mexico and USA, since I am working but my family is in Mexico Device Pizel 3 Android Q, MacBook Pro (2018) Mojave Operating System...
2019-05-02 12:30:36 AM
2019-06-13 4:53:16 PM
yoyogogonono
Casual Listener
1229 Views
6 replies
2 likes

1229 Views
6 replies
2 likes

Superuser Contribution The user name is not correct on my profile

On the Desktop version of the app my username just turned into a random generated hash. Something like 12bjbjlasb45t9spulignskdf and it displays everywhere where normally my set user name should. I logged out and back but nothing has changed. If I cl...

endreujhelyi
Casual Listener
On the Desktop version of the app my username just turned into a random generated hash. Something like 12bjbjlasb45t9spulignskdf and it displays everywhere where normally my set user name should. I l...
2019-05-21 2:17:54 PM
2019-06-13 4:04:06 PM
Katerina
Spotify Legend
663 Views
3 replies
0 likes
user

663 Views
3 replies
0 likes

Spotify Reading Local Files Incorrectly

So I was able to get the digital files for Deliquescence by Swans (which contains very large songs).On many of the longer songs, specifically The Knot (45:37), Cloud of Unknowing (29:22), and The Glowing Man (36:20), the songs have been appearing as ...

musiciscool87
Newbie
So I was able to get the digital files for Deliquescence by Swans (which contains very large songs). On many of the longer songs, specifically The Knot (45:37), Cloud of Unknowing (29:22), and The G...
2019-06-13 2:09:19 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

Empty songs in Daily Mix

Hi everyone, I am experiencing difficulties with Spotify apps on my mac and iPhone at the same time.Here's the issue on my Mac, empty songs appear and the playlist is impossible to play since it repeats itself and does not upload any new songs. Anoth...

li0xdg-_5qtc
Newbie
Hi everyone, I am experiencing difficulties with Spotify apps on my mac and iPhone at the same time. Here's the issue on my Mac, empty songs appear and the playlist is impossible to pl...
2019-06-13 12:39:48 PM
475 Views
0 replies
0 likes

475 Views
0 replies
0 likes

Solved!!Superuser Contribution Specific podcast not filtering out "played" episodes

PlanPremiumCountryUSADeviceMacbook Pro 15inch 2018Operating SystemMojave This is specifically happening on my account for the podcast "Hello from the Magic Tavern." I have listened to episodes 1-41 so far to completion. However, when I filter the vie...

nessthehero
Casual Listener
Plan Premium Country USA Device Macbook Pro 15inch 2018 Operating System Mojave This is specifically happening on my account for the podcast "Hello from the Magic Tavern." I have list...
2019-04-29 1:08:32 PM
2019-06-13 10:01:19 AM
Katerina
Spotify Legend
3581 Views
4 replies
0 likes
bug
podcast
Unplayed

3581 Views
4 replies
0 likes

My spotify does not show the whole playlist on my mac

PlanPremiumCountryNicaragua DeviceMacbook AirMacOS Mojave 10.14.5 My Question or Issue:Well, i have my computer since a few months ago, i downloaded Spotify and it does not show all my songs, also i can't play music. I don't know if i did something w...

CarlosQuiroz
Newbie
Plan Premium Country Nicaragua Device Macbook Air MacOS Mojave 10.14.5 My Question or Issue: Well, i have my computer since a few months ago, i downloaded Spotify and it does ...
2019-06-05 5:47:17 AM
2019-06-13 7:10:09 AM
Bethany_Dawn
Community Legend
1027 Views
1 replies
0 likes

1027 Views
1 replies
0 likes

Playing on audio system via Mac AND Sonos

PlanPremiumCanada DeviceMac Mini late 2016, Sonos Can I play through my computer audio system AND through a Sonos speaker in another room?

Smb55
Newbie
Plan Premium Canada Device Mac Mini late 2016, Sonos Can I play through my computer audio system AND through a Sonos speaker in another room?
2019-06-08 2:09:03 AM
2019-06-13 6:59:27 AM
Bethany_Dawn
Community Legend
1008 Views
1 replies
0 likes

1008 Views
1 replies
0 likes

My account doesn't have lyrics feature

PlanPremiumCountryVietnam DeviceMac Book AirOperating SystemOS X My Question or IssueFor all the songs I have listened I can't find the micro icon to view lyrics of the song. It works fine with my iPhone. Kindly advice. Thanks.

rbm13wsnqobhct0
Newbie
Plan Premium Country Vietnam Device Mac Book Air Operating System OS X My Question or Issue For all the songs I have listened I can't find the micro icon to view lyrics of th...
2019-06-07 6:37:05 PM
2019-06-13 6:46:07 AM
Bethany_Dawn
Community Legend
1885 Views
2 replies
0 likes

1885 Views
2 replies
0 likes

Scrobbling to last.fm stopped working

Hi everyone, I've noticed that scrobbling to last.fm stopped working for me on my mac desktop client (behind a corporate proxy). It worked well just a couple of days ago. Removing access to the last.fm app and reconnecting it didn't help. Restarting ...

jakot
Gig Goer
Hi everyone, I've noticed that scrobbling to last.fm stopped working for me on my mac desktop client (behind a corporate proxy). It worked well just a couple of days ago. Remo...
2019-06-12 2:36:40 PM
2019-06-12 11:21:10 PM
petrduda
Regular
895 Views
1 replies
2 likes
scrobbling LastFM

895 Views
1 replies
2 likes

Playlists wont load

Using premium with 2015 Macbook Pro on 10.12.While it would let me create new playlists, adding songs to it would result in a constantly loading screen. Have updated to the latest version at still same result.

djjordanlee
Newbie
Using premium with 2015 Macbook Pro on 10.12. While it would let me create new playlists, adding songs to it would result in a constantly loading screen. Have updated to the latest version at stil...
2019-06-12 3:20:00 PM
2019-06-12 10:12:07 PM
BugsBunny
Music Fan
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Solved!! Songs gone after reinstallation

PlanFreeCountrySwedenDevice(Macbook Air, 2016)Operating System(MacOS Mojave 10.14.) My Question or Issue I reinstalled Spotify because some of the songs won't play. But after the reinstallation, all of my songs from all playlists are gone. And no it'...

Ysw00
Casual Listener
Plan Free Country Sweden Device (Macbook Air, 2016) Operating System (MacOS Mojave 10.14.) My Question or Issue I reinstalled Spotify because some of the songs won't play. Bu...
2019-06-10 6:27:24 PM
2019-06-12 6:27:00 PM
Bethany_Dawn
Community Legend
873 Views
5 replies
0 likes

873 Views
5 replies
0 likes

Spotify crashes at ads

Hi there,since a few days Spotify crashes at or through ads.To be more precisly it stops before and doesnt play the ad and consequently it doesnt keep play a playlist ...The current "bugfix" is to close and restart Spotify ... Does anybody know this ...

BetterMusic
Casual Listener
Hi there, since a few days Spotify crashes at or through ads. To be more precisly it stops before and doesnt play the ad and consequently it doesnt keep play a playlist ... The current "bugfix" is...
2019-06-11 9:08:44 PM
2019-06-12 6:25:34 PM
Bethany_Dawn
Community Legend
3273 Views
5 replies
0 likes
Mac
macOS
Troubleshooting

3273 Views
5 replies
0 likes

Spotify isn´t collecting its Data garbadge ? ( 10 GB Cache - No offline Songs )

Hello together, recently I noticed that my mac is full of data which is likely not in use. I checked all my playlists again, there is no song downloaded and offline. The Spotify Mac app is Up-To-Date and is using around 10GB of cache data. I guess th...

Niko201
Newbie
Hello together, recently I noticed that my mac is full of data which is likely not in use. I checked all my playlists again, there is no song downloaded and offline. The Spotify Mac app is Up-To-Date...
2019-06-12 4:27:01 PM
552 Views
0 replies
1 likes

552 Views
0 replies
1 likes

Superuser Contribution how to hide speakers in non local WIFIs on MacOS?

Hi, I use Spotify at different places with different speakers. It's pretty confusing and sometimes annoying when non local speakers are offered in the connect list, especially if they are given the same name and I start music in the remote place. On ...

Kassiopei
Newbie
Hi, I use Spotify at different places with different speakers. It's pretty confusing and sometimes annoying when non local speakers are offered in the connect list, especially if they are gi...
2019-06-04 12:59:49 PM
2019-06-12 1:18:36 PM
Peter
Spotify Legend
630 Views
1 replies
1 likes
hide speakers in remote wifis

630 Views
1 replies
1 likes

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