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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3066 Views
  • 1 replies
  • 0 likes
  • 3066 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5463 Views
  • 1 replies
  • 0 likes
  • 5463 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3824 Views
  • 1 replies
  • 3 likes
  • 3824 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40107 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40107 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165794 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165794 Views
  • 0 replies
  • 35 likes

Spotify Playlist bug

PlanPremiumCountryNew ZealandDeviceMac book air late 2017Operating SystemmacOs mojave My Question or Issuewhen I add songs to my playlist it keeps on saying as the date added (in a year). May you fix this please. Account email is : *snip*

  • Newbie
  • Plan Premium Country New Zealand Device Mac book air late 2017 Operating System macOs mojave   My Question or Issue when I add songs to my playlist it keeps on saying as the date added...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Why is the desktop version so clunky compared to the sleek phone and iPad app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

How can I filter my playlist into alphabetical order on the desktop version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Superuser Contribution Disable New Release Full Screen Ads

I am a premium subscriber. Often when opening the Android app I get a full screen ad that starts with "NEW RELEASE / Brand new music for you!". I would like to completely disable these advertisements. How can I do so?

  • Casual Listener
  • I am a premium subscriber. Often when opening the Android app I get a full screen ad that starts with "NEW RELEASE / Brand new music for you!". I would like to completely disable these advertisements...
  • Peter
  • Spotify Legend
  • 880 Views
  • 1 replies
  • 0 likes
  • 880 Views
  • 1 replies
  • 0 likes

Spotify holding open video files

Some background: I've never opened a video file with spotify. I've never added a video file to a spotify playlist. Today I Airdropped some videos I'd recorded from my iPhone to my Mac and uploaded them to youtube. I went to delete the files from my h...

spotify videos lsof.png
  • Newbie
  • Some background: I've never opened a video file with spotify. I've never added a video file to a spotify playlist.   Today I Airdropped some videos I'd recorded from my iPhone to my Mac and up...
  • 430 Views
  • 0 replies
  • 0 likes
  • 430 Views
  • 0 replies
  • 0 likes

Mac playing problems with some songs

PlanPremiumCountrySpainDeviceMacbook Air My Question or Issues.Some songs not playing with my mac, while they play with my phoneAlready did restart, already delated and redownload the app, already deleted file from Caches but nothing changes

  • Newbie
  • Plan Premium Country Spain Device Macbook Air   My Question or Issues. Some songs not playing with my mac, while they play with my phone Already did restart, already delated and redownl...
  • oicangi
  • Newbie
  • 349 Views
  • 1 replies
  • 1 likes
  • 349 Views
  • 1 replies
  • 1 likes

Change cache location is not working

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10.14.5) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (Macbook Pro late 2016) Operating System (iOS 10.14.5)   My Question or Issue  
  • 365 Views
  • 0 replies
  • 0 likes
  • cache problems
  • 365 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution YOUR DAILY DRIVE

PlanPremiumCountryUSAOperating SystemAndroid & MacOS My Question or Issue Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for weeks! At first it would close out now it just won't open! PLEASE HELP!

  • Casual Listener
  • Plan Premium Country USA Operating System Android & MacOS   My Question or Issue   Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for wee...
  • Peter
  • Spotify Legend
  • 8315 Views
  • 4 replies
  • 0 likes
  • features
  • 8315 Views
  • 4 replies
  • 0 likes

Desktop App Not Working

Plan PremiumCountry Australia DeviceMac ProOperating SystemOSX 10.14.5 My Question or Issue"Can't Play Track Right Now" issue is persistent despite numerous attempts of doing a fresh install, logging in and out, clearing cache (Library>Cache>com.spot...

  • Newbie
  • Plan Premium Country Australia   Device Mac Pro Operating System OSX 10.14.5   My Question or Issue "Can't Play Track Right Now" issue is persistent despite numerous attempts of do...
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Superuser Contribution Nothing is working!

Plan: PremiumCountry: USADevice: MacbookMy Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and I STILL can't use Spotify, the "Browse" page just says: "There was a pro...

  • Newbie
  • Plan: Premium Country: USA Device: Macbook My Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and ...
  • Katerina
  • Spotify Legend
  • 2261 Views
  • 5 replies
  • 2 likes
  • display page
    Help
    nothing is working
    out of ideas
    problem
    Spotify issue
    try again later
  • 2261 Views
  • 5 replies
  • 2 likes

Superuser Contribution Songs won't play

My Question or IssueWhen I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens. I'm using Spotify in my browser.

  • Visitor
  • My Question or Issue When I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens.   I'm using Spotify in my browser.
  • Katerina
  • Spotify Legend
  • 642 Views
  • 1 replies
  • 0 likes
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only playing downloaded songs but can't download any more songs

PlanFree/Premium-PremiumCountry-United States Device- Macbook pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-newest iOS software(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium-Premium Country-United States   Device- Macbook pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System-newest iOS software (iOS 10, Android Oreo, ...
  • Katerina
  • Spotify Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Logging into Spotify on Mac with Fb

PlanPremiumCountryUS DeviceMacbook Pro Operating SystemMacOS High Sierra v10.13.6 My Question or IssueI am trying to log into my Spotify that is installed on my mac and I keep getting an error message: Access to login.spotify.com was deniedYou don't ...

  • Casual Listener
  • Plan Premium Country US   Device Macbook Pro  Operating System MacOS High Sierra v10.13.6   My Question or Issue I am trying to log into my Spotify that is installed on...
  • MarianaBV
  • Newbie
  • 3410 Views
  • 3 replies
  • 0 likes
  • 3410 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't change my profil picture

PlanPremiumCountryFranceDeviceMac OS X v.10.7.5Operating SystemMac OS X Lion 10.7.5 (11G63)My Question or IssueHello, when I hover my mouse cursor over my profile picture I can't edit it, no message appears while I'm still on the computer application...

  • Casual Listener
  • Plan Premium Country France Device Mac OS X v.10.7.5 Operating System Mac OS X Lion 10.7.5 (11G63) My Question or Issue Hello, when I hover my mouse cursor over my profile picture I can't ed...
  • Chawk22
  • Casual Listener
  • 417 Views
  • 2 replies
  • 0 likes
  • 417 Views
  • 2 replies
  • 0 likes

I'm not showing up on the Friend Feed

Plan: PremiumCountry: Hong KongDevice: Macbook Air Early 2015Operating System: 10.11.6 (OS X El Capitan) My Friend Feed is updating, but I'm not showing up on anyone else's. I've made sure that I'm not on Private Session, but it still doesn't show up...

  • Casual Listener
  • Plan: Premium Country: Hong Kong Device: Macbook Air Early 2015 Operating System: 10.11.6 (OS X El Capitan)   My Friend Feed is updating, but I'm not showing up on anyone els...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
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Superuser Contribution Friend feed not working properly

I can't see some of my freinds feeds. I've checked with them and it's not because they turned it off. Also, the recently played tab doesn't update even though it's swithed on. Anybody have a fix or is this just a bug that pops up from time to time?Pl...

  • Newbie
  • I can't see some of my freinds feeds. I've checked with them and it's not because they turned it off.    Also, the recently played tab doesn't update even though it's swithed on. Anybody ...
  • Guido
  • Spotify Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Links open in web player, can't figure out how to get them to open the app

PlanPremiumCountryUSA DeviceMacbook Pro late 2016Operating SystemiOS 10+ My Question or IssueWhenever someone sends me a spotify link it automatically opens in the web player, even though I'm usually already listening on the app. I have agonized tryi...

  • Newbie
  •   Plan Premium Country USA   Device Macbook Pro late 2016 Operating System iOS 10+   My Question or Issue Whenever someone sends me a spotify link it automatically opens in...
  • Guido
  • Spotify Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Selecting songs in playlists links to wrong part of playlist

Premium, Family plan, UKMacbook Air - Desktop Spotify For several months now I have been experiencing the following bug:My main playlist is ordered by date in descending order - i.e., most recently added songs at the top. If a song is playing from th...

  • Newbie
  • Premium, Family plan, UK Macbook Air - Desktop Spotify   For several months now I have been experiencing the following bug: My main playlist is ordered by date in descending order - i.e., mo...
  • 312 Views
  • 0 replies
  • 1 likes
  • 312 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Many of the songs on Spotify are blank and have no content for me. How do I fix this?

PremiumUnited States Macbook Air Mac OS Mojave 10.14.5 Many of the songs on Spotify are blank and have no content for me. How do I fix this?

Screen Shot 2019-05-29 at 10.42.39 PM.png
  • Casual Listener
  • Premium United States   Macbook Air  Mac OS Mojave 10.14.5   Many of the songs on Spotify are blank and have no content for me. How do I fix this?  
  • zbononcini
  • Casual Listener
  • 2112 Views
  • 5 replies
  • 1 likes
  • 2112 Views
  • 5 replies
  • 1 likes

Superuser Contribution Shuffling to songs not in the playlist

When I play any song within a playlist, Spotify goes to a random song that's not in the designated playlist as the next song. Help! I've reinstalled three times.

  • Newbie
  • When I play any song within a playlist, Spotify goes to a random song that's not in the designated playlist as the next song. Help! I've reinstalled three times.
  • Guido
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes