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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 643 Views
  • 1 replies
  • 3 likes
  • 643 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 34002 Views
  • 19 replies
  • 1 likes
  • Error
    music stops
  • 34002 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161849 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161849 Views
  • 0 replies
  • 34 likes

New playlists/folders disappear after a few seconds

PlanPremiumCountryBelgiumDeviceMacbook Pro Mid 2012 - iPhone 6S PlusOperating SystemMojave 10.14.2 - iOS 12.1.4Spotify Desktop 1.0.99.250.g936eab8d My Question or IssueSince a few days, I cannot create new playlists or folders anymore. In fact, I can...

  • Casual Listener
  • Plan Premium Country Belgium Device Macbook Pro Mid 2012 - iPhone 6S Plus Operating System Mojave 10.14.2 - iOS 12.1.4 Spotify Desktop 1.0.99.250.g936eab8d   My Question or Issue ...
  • phouba
  • Casual Listener
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Current Song Album Art Missing

PlanPremiumCountry United StatesDeviceMacbook Pro 2018Operating SystemOS Mojave My Question or IssueThe album art of the current playing song would be in the bottom left hand corner, in the space between the playlists and the song title, is no longer...

  • Casual Listener
  • Plan Premium Country  United States Device Macbook Pro 2018 Operating System OS Mojave   My Question or Issue The album art of the current playing song would be in the bottom...
  • Corymichaelx
  • Casual Listener
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Songs added "in 18 years" ??

My Spotify on my desktop is telling me that any song I add on my computer will be added in 18 years? Not sure why but it's kinda messing up my playlist order. If I add something from my phone it's fine, just not from my computer. Not sure what is goi...

  • Newbie
  • My Spotify on my desktop is telling me that any song I add on my computer will be added in 18 years? Not sure why but it's kinda messing up my playlist order. If I add something from my phone it's fi...
  • Loxer
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Current Song Album Art Missing

PlanPremiumCountry United StatesDeviceMacbook Pro 2018Operating SystemOS Mojave My Question or IssueThe album art of the current playing song would be in the bottom left hand corner, in the space between the playlists and the song title, is no longer...

  • Casual Listener
  • Plan Premium Country  United States Device Macbook Pro 2018 Operating System OS Mojave   My Question or Issue The album art of the current playing song would be in the bottom...
  • Loxer
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Please fix shuffle...

Plan: PremiumCountry: USA Device: Macbook Pro late 2017 I have thousands of song. I am a software engineer and listen to Spotify for something like 9-10 hours a day. Please fix your shuffle, it should work as advertised and intended. Playing the same...

  • Newbie
  • Plan: Premium Country: USA   Device: Macbook Pro late 2017     I have thousands of song. I am a software engineer and listen to Spotify for something like 9-10 ...
  • Mantisentil
  • Community Legend
  • 379 Views
  • 1 replies
  • 1 likes
  • 379 Views
  • 1 replies
  • 1 likes

New “Save to library” ‘heart’ icon; bottom of screen

Plan PremiumCountry U.S.DeviceiPadMy Question or Issue The “arrow” icon at the bottom of the screen which when selected shows the song time elapsed and fast-forward rewind options, has been replaced with a “Save to library” ‘heart’ icon on my ipads. ...

  • Newbie
  • Plan Premium Country U.S. Device iPad My Question or Issue   The “arrow” icon at the bottom of the screen which when selected shows the song time elapsed and fast-forward rewind o...
  • Eywa
  • Casual Listener
  • 753 Views
  • 1 replies
  • 0 likes
  • 753 Views
  • 1 replies
  • 0 likes

No more "check the updates" option in new macOS app

Hi.For the latest app version in macOS, "check the updates" option disappeared as you see on the screenshot below. Is this preparation for automatic background updates or a new bug ? Thanks.

Ekran Resmi 2019-02-06 12.58.05.png
  • Newbie
  •     Hi. For the latest app version in macOS, "check the updates" option disappeared as you see on the screenshot below. Is this preparation for automatic background updates or a new bug ...
  • 974 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 974 Views
  • 0 replies
  • 0 likes

Pause/Start Issuer

PlanPremiumCountryRomaniaDeviceMacBook ProOperating SystemMacOS 10.14.2 My Question or IssueI bought some wireless headphones(Jabra elite 45e) and i have the start/pause issue. I noticed that this is a common issue through the community and behaves s...

  • Newbie
  • Plan Premium Country Romania Device MacBook Pro Operating System MacOS 10.14.2   My Question or Issue I bought some wireless headphones(Jabra elite 45e) and i have the start/pause issu...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

Podcast not found in search

Hello,I have recently submitted my Podcast (The Burn Up) and was previously able to find it when searching for the producer (Burn Up Media), but not when searching for it's title.Now that I have changed the producer (also to The Burn Up) I can no lon...

  • Casual Listener
  •   Hello, I have recently submitted my Podcast (The Burn Up) and was previously able to find it when searching for the producer (Burn Up Media), but not when searching for it's title. Now that...
  • ardacebi
  • Composer
  • 387 Views
  • 1 replies
  • 0 likes
  • podcast
    Search
  • 387 Views
  • 1 replies
  • 0 likes

Endless radio is not endless anymore

PlanPremiumCountryUS DeviceMacbook ProOperating SystemiOS 10 My Question or Issue I used to be able to right click on an artist, song, playlist, etc. and go to a radio station that loaded new songs indefinitely. Now when I do the same I get a "playli...

  • Casual Listener
  • Plan Premium Country US  Device Macbook Pro Operating System iOS 10   My Question or Issue  I used to be able to right click on an artist, song, playlist, etc. and go to a ra...
  • jdukatz
  • Casual Listener
  • 2712 Views
  • 6 replies
  • 8 likes
  • 2712 Views
  • 6 replies
  • 8 likes

Solved!! Remving from playlist

PlanPremiumCountryNetherlands DeviceiMac 2012Operating SystemHigh Sierra 10.13.6 My Question or IssueI have an issue removing songs from my playlist. When i remove the song it is gone from the playlist, but it still plays when i let spotify play the ...

  • Casual Listener
  • Plan Premium Country Netherlands  Device iMac 2012 Operating System High Sierra 10.13.6   My Question or Issue I have an issue removing songs from my playlist. When i remove the s...
  • willemvanarkel
  • Casual Listener
  • 572 Views
  • 4 replies
  • 0 likes
  • 572 Views
  • 4 replies
  • 0 likes

Go to Playlist Radio function gone

This very useful feature:"You can also start Radio stations from elsewhere in the app. Just right-click a song, album, artist, or playlist, and select Go to (Song/Album/Artist/Playlist) Radio." The "Got to Playlist Radio" option is no longer there on...

  • Casual Listener
  • This very useful feature: "You can also start Radio stations from elsewhere in the app. Just right-click a song, album, artist, or playlist, and select Go to (Song/Album/Artist/Playlist) Radio." &n...
  • Chanteur
  • Music Fan
  • 553 Views
  • 8 replies
  • 0 likes
  • 553 Views
  • 8 replies
  • 0 likes

Tracks disappearing from playlists

I have been compiling playlists of my best tracks for every year since my birth in 1961. However, I noticed that virtually all the tracks from my favourite band, Magazine, have disappeared. I assume that will have something to do with licensing. Shou...

  • Regular
  •   I have been compiling playlists of my best tracks for every year since my birth in 1961.   However, I noticed that virtually all the tracks from my favourite band, Magazine, have disap...
  • Bittencourt
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Friend Feed not loading, can't view profile pictures or playlist arts

PlanPremiumCountry UKDeviceMacbook 2017Operating SystemMac OS Mojave Version 10.14.2 My friend feed won't load which I see is a common issue lately but also the playlist arts and my own as well as my friends' profile pictures won't show. I have tried...

  • Casual Listener
  • Plan Premium Country  UK Device Macbook 2017 Operating System Mac OS Mojave Version 10.14.2    My friend feed won't load which I see is a common issue lately but also the play...
  • amndawhtebrst
  • Regular
  • 1329 Views
  • 4 replies
  • 1 likes
  • 1329 Views
  • 4 replies
  • 1 likes

erratic play of unknown albums

Hi,After a time without audio, the app (mac) still open, starts running an album (from groups I've never listened to)... Annoying... You're quiet and suddenly a deep trance drum&bass...Is anyone experiencing the same ?

  • Casual Listener
  •   Hi, After a time without audio, the app (mac) still open, starts running an album (from groups I've never listened to)... Annoying... You're quiet and suddenly a deep trance drum&bass......
  • kdcats
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Friend feed not updating

Hi! My friend feed hasn't been updating for a long time now on my mac. I've been running MacOS 10.14.2 (Mojave) and this issue has been here for like a few weeks already.When I look at my friend feed, I see the last songs my friends have listened to,...

  • Composer
  • Hi!   My friend feed hasn't been updating for a long time now on my mac. I've been running MacOS 10.14.2 (Mojave) and this issue has been here for like a few weeks already. When I look at my ...
  • merlijnv2000
  • Composer
  • 549 Views
  • 3 replies
  • 0 likes
  • Friend Feed
    Friends
    Mac
    Social
  • 549 Views
  • 3 replies
  • 0 likes

Solved!! MacOS error

PlanFree/Country New ZealandDeviceMac desktop OS 10.14.2Operating SystemOS 10.14.2 My Question or Issue The installer in the app download is .exe, which of course doesn't work.And the web player doesn't work on Mac/Safari.

  • Casual Listener
  • Plan Free/ Country  New Zealand Device Mac desktop OS 10.14.2 Operating System OS 10.14.2   My Question or Issue  The  installer in the app download is .exe, which ...
  • Derek21246
  • Casual Listener
  • 869 Views
  • 3 replies
  • 0 likes
  • 869 Views
  • 3 replies
  • 0 likes

"Unsupported format" Playlist Images

PlanPremiumCountry United StatesDeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or Issue When I attempt changing the image of the cover of my playlists the words "Unsupported format" pops up below. I was able to successfully change the ...

  • Roadie
  • Plan Premium Country  United States Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue When I attempt changing the image of the cover of my playlists the...
  • Bethany_Dawn
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it.

Hi! I keep getting an issue on both my Mac and my iOS device where only certain songs can play and other's can't. I tried reinstalling the apps on both my computer and my phone and still had the same problem. The songs that can not be played are comp...

  • Visitor
  • Hi! I keep getting an issue on both my Mac and my iOS device where only certain songs can play and other's can't. I tried reinstalling the apps on both my computer and my phone and still had the same...
  • Loxer
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Cannot play many non-favorited songs

PlanFreeCountry USADeviceMacbook Pro 2017Operating SystemMacOS Mojave 10.14 My Question or Issue For the past week, or maybe a bit longer, I have been having an issue in which many songs that are not saved to my favorites lists are unable to be playe...

  • Visitor
  • Plan Free Country  USA Device Macbook Pro 2017 Operating System MacOS Mojave 10.14   My Question or Issue    For the past week, or maybe a bit longer, I have been havin...
  • zezehka
  • Newbie
  • 240 Views
  • 1 replies
  • 1 likes
  • 240 Views
  • 1 replies
  • 1 likes