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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 827 Views
  • 1 replies
  • 0 likes
  • 827 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1314 Views
  • 1 replies
  • 3 likes
  • 1314 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35060 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35060 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162409 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162409 Views
  • 0 replies
  • 34 likes

[All Platforms] Updating Spotify Loses Playback State

PlanPremiumCountryCanada / Japan DeviceMacBook Pro (late 2013)Operating SystemmacOS Mojave (10.14.3) My Question or IssueSpotify used to retain the playback state. It offers this nice juicy "Update" button, but now it completely forgets the whole pla...

  • Newbie
  • Plan Premium Country Canada / Japan   Device MacBook Pro (late 2013) Operating System macOS Mojave (10.14.3)   My Question or Issue Spotify used to retain the playback st...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Can't play some certain songs on Mac

Plan: PremiumCountry: Taiwan Device: MacBook Air 2018Operating System: MacOS Mojave 10.14.3 My Question or Issue:Most songs are able to be played on my MacBook, but there are some certain songs, no matter how many times I tried, cannot be played on i...

  • Newbie
  •   Plan: Premium Country: Taiwan   Device: MacBook Air 2018 Operating System: MacOS Mojave 10.14.3   My Question or Issue: Most songs are able to be played on my MacBo...
  • KostadinIvanov
  • Newbie
  • 464 Views
  • 1 replies
  • 1 likes
  • 464 Views
  • 1 replies
  • 1 likes

Spotify closes in Macbook Air Mojave 10.14.3

Plan PremiumCountry Italy Device Macbook Air Early 2014Operating System Mojave 10.14.3 My Question or IssueSince yesterday Spotify started to close after I used the Activity Manager to close forcedly certain processes (like Spotify and Spotify Helper...

  • Newbie
  • Plan Premium Country Italy  Device Macbook Air Early 2014 Operating System Mojave 10.14.3   My Question or Issue Since yesterday Spotify started to close&nbsp...
  • BikerChuck
  • Music Fan
  • 636 Views
  • 1 replies
  • 1 likes
  • 636 Views
  • 1 replies
  • 1 likes

Radio start after any song from my playlist

Plan:PremiumCountry:Poland DeviceMacbook Pro 2017Operating SystemOS X Radio starts to play after any song from a playlist ends.Autoplay is turned off. Please help.

  • Newbie
  •     Plan: Premium Country: Poland   Device Macbook Pro 2017 Operating System OS X   Radio starts to play after any song from a playlist ends. Autoplay is turned off. ...
  • 312 Views
  • 0 replies
  • 0 likes
  • Radio
  • 312 Views
  • 0 replies
  • 0 likes

Playback skips when running in background

PlanPremiumCountry USADeviceMacbook early 2016Operating SystemMac OS 10.14 My Question or IssueSpotify playback skips when running in the background. When I switch back to Spotify app, playback resumes smoothly.

  • Newbie
  •   Plan Premium Country  USA Device Macbook early 2016 Operating System Mac OS 10.14   My Question or Issue Spotify playback skips when running in the background. When I...
  • 332 Views
  • 0 replies
  • 1 likes
  • 332 Views
  • 0 replies
  • 1 likes

Account still free instead of premium

PlanPremiumCountryTurkey DeviceiPhone 7Operating System(iOS 10 My Question or Issue Although i have paid my money, my account is still free instead of premium I am waiting for your help

  • Newbie
  • Plan Premium Country Turkey   Device iPhone 7 Operating System (iOS 10   My Question or Issue   Although i have paid my money, my account is still free instead of prem...
  • Loxer
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Cannot see other sections until scrolling to the bottom of all albums?

PlanPremium CountryUS PlatformMac, and also web player My Issue In an Artist's page, under the "Album" section header, unless I keep scrolling until all the albums are loaded, I can't view the next sections such as "Singles and EPs", "Compilations" o...

  • Newbie
  • Plan Premium   Country US   Platform Mac, and also web player   My Issue   In an Artist's page, under the "Album" section header, unless I keep scrolling until all the ...
  • Loxer
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this song right now

Plan: PremiumCountry: U.S. Device: Macbook Air 2016Operating System: MacOS Sierra I am trying to play a handful of songs, but they are balcked out on spotify and when I go to try and play them, I get the message "Spotify can't play this song right no...

  • Regular
  • Plan: Premium Country: U.S.   Device: Macbook Air 2016 Operating System: MacOS Sierra    I am trying to play a handful of songs, but they are balcked out on spotify and when...
  • swall
  • Regular
  • 1684 Views
  • 2 replies
  • 0 likes
  • 1684 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some songs will not play on web player or on mobile app

Problem: I noticed a few same songs are greyed out and will not play on my Spotify web player (not desktop app) nor on the mobile app and realized a pattern that those are the songs I had purchased on iTunes before I started using Spotify. I have not...

  • Newbie
  • Problem: I noticed a few same songs are greyed out and will not play on my Spotify web player (not desktop app) nor on the mobile app and realized a pattern that those are the songs I had purcha...
  • Guido
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please add feature to auto-skip content when we get message saying 'not able to play this video...'

As a reference look at this issue https://community.spotify.com/t5/Ongoing-Issues/we-re-not-able-to-play-this-video-in-your-current-location/idi-p/2391591 We don't care about the content not playing, we just want auto-skip PlanPremiumCountryUS Device...

  • Casual Listener
  • As a reference look at this issue https://community.spotify.com/t5/Ongoing-Issues/we-re-not-able-to-play-this-video-in-your-current-location/idi-p/2391591   We don't care about the conten...
  • Guido
  • Spotify Legend
  • 455 Views
  • 3 replies
  • 1 likes
  • 455 Views
  • 3 replies
  • 1 likes

New Music Won't Play On Desktop (iMac) but will on my iPhone

PremiumUSA DeviceiMac 27 inch, Late 2012Operating SystemmacOS Mojave version 10.14.2 My Question or IssueFor some reason there are many songs, typically new songs or new content, that will not play on my desktop app on iMac but will play on my iphone...

  • Newbie
  • Premium USA   Device iMac 27 inch, Late 2012 Operating System macOS Mojave version 10.14.2   My Question or Issue For some reason there are many songs, typically new songs or new c...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

How can I play music on Mac local and remote at the same time?

PlanPremiumCountryGermany Device(Macbook Pro late 2018, Raumfeld Connector from Teufel, Sonos One, Philips Hue)Operating System(Mac OS Mojave) My Question or Issue Hello, everyone,I have installed Spotify on my Macbook and want to play the music on t...

  • Newbie
  • Plan Premium Country Germany  Device (Macbook Pro late 2018, Raumfeld Connector from Teufel, Sonos One, Philips Hue) Operating System (Mac OS Mojave)   My Question or Issue  ...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song Always on Queue

Hi there, My spotify always places a song on my queue whenever I play a new playlist. I this happens the first time I use spotify after restarting, shutting down, or closing the Desktop App in my Mac. Is there a fix or is it a bug?

  • Newbie
  • Hi there,   My spotify always places a song on my queue whenever I play a new playlist.   I this happens the first time I use spotify after restarting, shutting down, or closing the Des...
  • Guido
  • Spotify Legend
  • 611 Views
  • 1 replies
  • 0 likes
  • Mac Book
    Mac Desktop App
    Mac iOs
  • 611 Views
  • 1 replies
  • 0 likes

Songs in 'Saved Albums' un-saved

PlanPremiumCountryU.KDevicesiPhone 7, Xbox One S, Macbook Pro 2017Operating SystemsiOS 12, Windows 10, macOS Mojave My Question or IssueOver the past few days I've noticed that when I go to click on the play button on an album I have saved in the pas...

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  • Visitor
  • Plan Premium Country U.K Devices iPhone 7, Xbox One S, Macbook Pro 2017 Operating Systems iOS 12, Windows 10, macOS Mojave   My Question or Issue Over the past few days I've noticed th...
  • user-removed
  • Not applicable
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Radio stations

I can't beleive all of my perfectly tailored radio stations have dissappeared. To me that's the worst thing you could of done. I had Nirvana, Red Hot Chili Peppers, Erykah Badu, etc.. Please stop making changes that benefit Spotify and hurt your cons...

  • Newbie
  •   I can't beleive all of my perfectly tailored radio stations have dissappeared. To me that's the worst thing you could of done. I had Nirvana, Red Hot Chili Peppers, Erykah Badu, etc.. Please ...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Solved!! Spotify and spotify web wont play music.

PlanPremiumCountry BucharestDeviceOnePlus 6TOperating SystemWindows 10/ android My Question or IssueSo a couple of days ago my spotify app on windows just stopped playing music. I tried to find a solution (reinstalling spotify, deleting some files, i...

  • Newbie
  • Plan Premium Country  Bucharest Device OnePlus 6T Operating System Windows 10/ android   My Question or Issue So a couple of days ago my spotify app on windows just stopped playin...
  • Mantisentil
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Friend Feed not updating correctly

PlanPremium FamilyCountryUKSpotify version:1.1.0.237.g378f6f25 DeviceiMacOperating SystemMacOS 10.13.6 My 'Top recommendations for yuo' have not refreshed for around 3 weeks now. I have been using Spotify for about 6 years and have at least 100 playl...

  • Newbie
  • Plan Premium Family Country UK Spotify version: 1.1.0.237.g378f6f25   Device iMac Operating System MacOS 10.13.6   My 'Top recommendations for yuo' have not refreshed for arou...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Solved!! After subscribing to premium, Spotify on my Mac(desktop) became unusable

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch (late 2016) and Iphone SEOperating SystemMac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desktop on my mac and it doesn't apply on my iphone. I just upgraded to premium for t...

  • Casual Listener
  • Plan Premium Country Canada Device Macbook pro 15 inch (late 2016) and Iphone SE Operating System Mac Os Mojave 10.14.3   My Question or Issue  Hi, I got a problem on Spotify desk...
  • Mantisentil
  • Community Legend
  • 646 Views
  • 3 replies
  • 0 likes
  • 646 Views
  • 3 replies
  • 0 likes

Muy Lento en iMac

Hola, La aplicación para iMac es muy lenta, la utilizo tanto en mi iMac personal en casa, como en el trabajo. En ambos ordenadores va muy lenta la carga de contenido.Soy usuario premium, es decir, estoy pagando por un servicio deficiente.Gracias.

  • Casual Listener
  • Hola,  La aplicación para iMac es muy lenta, la utilizo tanto en mi iMac personal en casa, como en el trabajo. En ambos ordenadores va muy lenta la carga de contenido. Soy usuario premium, es ...
  • NICOLASANGEL
  • Casual Listener
  • 3782 Views
  • 3 replies
  • 28 likes
  • apple
    escritorio
    iMac
    lento
  • 3782 Views
  • 3 replies
  • 28 likes

Solved!! Songs only playing on Chrome (not on macbook) and playlist only showing on Chrome (not macbook)

HelloStarting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device;On 'Web Player' it does play. So on Web player I can play the songs and I can add them to a playlist, but ...

  • Regular
  • Hello Starting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device; On 'Web Player' it does play.  S...
  • Bittencourt
  • Spotify Star
  • 731 Views
  • 3 replies
  • 0 likes
  • 731 Views
  • 3 replies
  • 0 likes