Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1550 Views
1 replies
0 likes

1550 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3902 Views
1 replies
0 likes

3902 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38330 Views
19 replies
1 likes
music stops

38330 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164842 Views
0 replies
35 likes
Mac

164842 Views
0 replies
35 likes

local files used to play, play on iphone, but can't play anymore on Mac

so here's why I just canceled my premium account...When I first installed spotify, it was fantastic, I importaed all my itune music... then recently some files disapeared from the playlists...while they are local files very much on my driveSo-I erase...

amelie-melow
Newbie
so here's why I just canceled my premium account... When I first installed spotify, it was fantastic, I importaed all my itune music... then recently some files disapeared from the playlists...while...
2019-05-10 6:18:41 PM
432 Views
0 replies
0 likes

432 Views
0 replies
0 likes

podcast not showing up

I submitted my podcast to Spotify for Podcasters (beta) the other day. I can see it when I go to my dashboard however when I click the episode it doesnt play and just says 'Analytics for this view are not currently available'.I have tried searching f...

Romana1980
Newbie
I submitted my podcast to Spotify for Podcasters (beta) the other day. I can see it when I go to my dashboard however when I click the episode it doesnt play and just says 'Analytics for this v...
2019-05-08 8:24:38 AM
1291 Views
0 replies
0 likes

1291 Views
0 replies
0 likes

spotify audio bug when playing other content on mac

PlanPremiumCountryUnited StatesDeviceMacbook Pro, 2017Operating SystemmacOS mojave My Question or Issuewhen playing songs on spotify and then switching to say chrome and trying to play youtube video, you generally pause spotify. but when i pause spot...

satyapramodh
Regular
Plan Premium Country United States Device Macbook Pro, 2017 Operating System macOS mojave My Question or Issue when playing songs on spotify and then switching to say chrome and tryi...
2019-05-08 4:50:44 AM
2019-05-08 5:20:15 AM
ElainaD
Composer
2197 Views
1 replies
2 likes
audio bug
chrome
firefox
Mac
no audio

2197 Views
1 replies
2 likes

Empty playlists, songs won't play

PlanPremium DeviceMacbook ProOperating SystemiOS 10 (verion 10.14.4) My Question or IssuePlaylist (eg New Music Friday) are empty showing only the message "This playlist is currently empty"Some songs do play but others (most) won't.I have this issue ...

Incognito_
Newbie
Plan Premium Device Macbook Pro Operating System iOS 10 (verion 10.14.4) My Question or Issue Playlist (eg New Music Friday) are empty showing only the message "This playlist i...
2019-05-05 7:00:45 PM
2019-05-05 11:28:15 PM
Loxer
Community Legend
959 Views
1 replies
0 likes

959 Views
1 replies
0 likes

Mac App doesn't play songs anymore - infinity loading

Since a few weeks I am struggling with the Spotify App for macOS. Everything started with once the song downloads had been done the symbol in the navigation bar showed still up as a circle with an arrow in it. Once I opened the playlist/folder on upp...

TNa1
Casual Listener
Since a few weeks I am struggling with the Spotify App for macOS. Everything started with once the song downloads had been done the symbol in the navigation bar showed still up as a circle with an ar...
2019-04-18 8:49:01 AM
2019-05-05 6:30:57 PM
sx5
Music Fan
3022 Views
8 replies
0 likes

3022 Views
8 replies
0 likes

Spotify no reproduce canciones en MAC. SOLUCIONADO

Desde hace un tiempo Spotify no me reproduce canciones que no haya escuchado con anterioridad es decir, tan solo puedo escuchar canciones que ya haya reproducido pero, si inicio una nueva búsqueda de canción no se reproduce, todo se queda en blanco, ...

Vicpad
Newbie
Desde hace un tiempo Spotify no me reproduce canciones que no haya escuchado con anterioridad es decir, tan solo puedo escuchar canciones que ya haya reproducido pero, si inicio una nueva búsqueda de...
2019-05-05 1:49:04 AM
4622 Views
0 replies
0 likes

4622 Views
0 replies
0 likes

Superuser Contribution Can't play any track on Free account (works with Premium account though!)

My work Macbook Pro will no longer play any tracks on my free account (and I've tried loads). It shows as playing but the play bar doesn't move (stays at 0:00) and after a while I get a message saying: "Spotify can't play this right now. If you have ...

davewomble
Casual Listener
My work Macbook Pro will no longer play any tracks on my free account (and I've tried loads). It shows as playing but the play bar doesn't move (stays at 0:00) and after a while I get a message sayin...
2019-04-30 1:11:35 PM
2019-05-04 4:39:38 PM
Guido
Spotify Legend
628 Views
2 replies
1 likes

628 Views
2 replies
1 likes

Superuser Contribution Logged into desktop with Facebook, but cannot find friends/username is numbers

Premium/USAiMac ProiOS 10.14 So I tried troubleshooting based on some suggestions I found here, I deactivated my Facebook, reset my password, logged out of Spotify and came back in. Still nothing. My issue is that everywhere it shows that I'm logged ...

aprilar
Casual Listener
Premium/USA iMac Pro iOS 10.14 So I tried troubleshooting based on some suggestions I found here, I deactivated my Facebook, reset my password, logged out of Spotify and came back in. Stil...
2019-05-02 9:03:07 PM
2019-05-04 10:00:14 AM
Guido
Spotify Legend
1217 Views
1 replies
0 likes

1217 Views
1 replies
0 likes

Superuser Contribution Immediate Crash when updating to version 1.1.6.112 on Mojave

PlanPremiumCountryUsa DeviceiMac Late 2015Operating SystemOSX 10.14.4 Mojave My Question or IssueThe last stable release for me seems to be 1.1.5.153.gf614956d When Updating to 1.1.6.112 I get an immediate crash upon opening the app without any warni...

rynodigital
Casual Listener
Plan Premium Country Usa Device iMac Late 2015 Operating System OSX 10.14.4 Mojave My Question or Issue The last stable release for me seems to be 1.1.5.153.gf614956d &...
2019-05-02 9:53:03 PM
2019-05-04 9:02:45 AM
Guido
Spotify Legend
1611 Views
2 replies
0 likes
Crash
Desktop
Mac
mojave

1611 Views
2 replies
0 likes

Solved!! What happened to the "Local Files" option under Your Library?

PlanPremiumCountryUnited StatesDeviceMacbook Pro Mid 2012Operating System10.14.4 My Question or IssueHow do I access my list of local files? The only options that show are Made For YouRecently PlayedSongsAlbumsArtistsStationsVideosPodcasts

cameronxcv
Casual Listener
Plan Premium Country United States Device Macbook Pro Mid 2012 Operating System 10.14.4 My Question or Issue How do I access my list of local files? The only options that show are &...
2019-05-02 11:47:08 AM
2019-05-02 11:33:25 PM
ElainaD
Composer
718 Views
1 replies
0 likes

718 Views
1 replies
0 likes

Superuser Contribution spotify mac client not loading content

Plan: premium Country: USA2016 IMac running latest OS When I launch the Spotify desktop software on my iMac the application seems to load normally, however, content pulled via the internet within the application (effectively everything you need) does...

MilesColtrane
Regular
Plan: premium Country: USA 2016 IMac running latest OS When I launch the Spotify desktop software on my iMac the application seems to load normally, however, content pulled via the i...
2019-05-01 10:52:59 PM
2019-05-02 1:42:14 PM
Guido
Spotify Legend
784 Views
1 replies
1 likes

784 Views
1 replies
1 likes

what settings on my mac do I use to have it play all night? I turn on and it is off when I come back

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

markiecondon
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-01 9:33:28 PM
2019-05-01 10:01:40 PM
Bethany_Dawn
Community Legend
1518 Views
1 replies
0 likes

1518 Views
1 replies
0 likes

Spotify app got erased from my mac and can`t install it again

PlanPREMIUMCountryMEXICODeviceIMACOperating Systemmac OS Mojave 10.14.4 My Question or Issuethe Spotify app just desapeared from my mac, I downloaded and installed it again, but the instalation does nothing, it just stays there for hours but doesn`t ...

VILLAS
Regular
Plan PREMIUM Country MEXICO Device IMAC Operating System mac OS Mojave 10.14.4 My Question or Issue the Spotify app just desapeared from my mac, I downloaded and installed it again, ...
2019-04-20 5:03:40 PM
2019-05-01 7:47:51 PM
Loxer
Community Legend
944 Views
3 replies
0 likes

944 Views
3 replies
0 likes

Spotify Not Connecting to Shazam

AccountFree DeviceiPhone 5S and Macbook Pro Mid 2012 iOS 12.2 and OS 10.14.4 Mohave My Issue:I recently found out I could connect my Shazam account with my Spotify account, and seeing as I have almost 4000 Shazams this made me very happy. However, wh...

whoevenami
Newbie
Account Free Device iPhone 5S and Macbook Pro Mid 2012 iOS 12.2 and OS 10.14.4 Mohave My Issue: I recently found out I could connect my Shazam account with my Spotify ac...
2019-04-29 10:58:26 PM
2019-04-30 10:37:12 PM
Loxer
Community Legend
7534 Views
1 replies
2 likes

7534 Views
1 replies
2 likes

Unable to Play Saved Songs

PlanPremiumCountryUSADeviceMacbook Pro 2018 My Question or IssueWhen I click on "Songs" on my left sidebar to access my saved songs, I cannot see any of them. It shows a page that says, "Your favorite songs will appear here. Go to your browse page to...

9mh8xk66dlz6qct
Newbie
Plan Premium Country USA Device Macbook Pro 2018 My Question or Issue When I click on "Songs" on my left sidebar to access my saved songs, I cannot see any of them. It shows a ...
2019-04-30 2:51:00 PM
2019-04-30 10:33:49 PM
Loxer
Community Legend
439 Views
1 replies
0 likes

439 Views
1 replies
0 likes

Song Disappears when I order Date Added

PlanPremiumCountryUnited States DeviceMacBook Pro late 2016Operating SystemiOS 10.14.4 My Question or IssueFor this playlist, there are 20 songs.If you look at the images, when I switch the ordering from custom to date added, some songs disappear and...

daisyears
Regular
Plan Premium Country United States Device MacBook Pro late 2016 Operating System iOS 10.14.4 My Question or Issue For this playlist, there are 20 songs. If you look at the i...
2019-04-30 7:31:58 PM
2019-04-30 10:32:16 PM
Loxer
Community Legend
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

Solved!! No album cover art is loading

PlanPremiumCountryGermany DeviceiMac (late 2006)Operating SystemMacOS 10.7 My Question or IssueI installed the desktop app and no album cover art is loading in the "album art corner" or on other lists like "albums". When I open a certain album or go ...

pankratz
Regular
Plan Premium Country Germany Device iMac (late 2006) Operating System MacOS 10.7 My Question or Issue I installed the desktop app and no album cover art is loading in the "al...
2019-04-25 12:42:46 PM
2019-04-30 9:35:05 PM
pankratz
Regular
2215 Views
8 replies
0 likes

2215 Views
8 replies
0 likes

The Spotify Customer Support System Is A Joke

I have a problem with my Spotify that hasn't been resolved. I scroll through this forum and most other posts have the same problem. Loxer is the only person who seems to be trying to help and there is no way to contact Spotify directly. This is a jok...

username6702
Regular
I have a problem with my Spotify that hasn't been resolved. I scroll through this forum and most other posts have the same problem. Loxer is the only person who seems to be trying to help and there i...
2019-04-26 11:31:00 PM
2019-04-29 8:03:48 PM
merlijnv2000
Composer
370 Views
1 replies
1 likes

370 Views
1 replies
1 likes

Trouble using app on multiple networks Macbook Pro

PlanPremiumCountryUSADeviceMacbook Pro Mid 2012Operating SystemiOS X My Question or IssueHi, I'm having an issue when trying to use app on our shop's wifi. When I first open the app it says it's offline (it's not in offline mode). I tried to uninstal...

rjp751
Casual Listener
Plan Premium Country USA Device Macbook Pro Mid 2012 Operating System iOS X My Question or Issue Hi, I'm having an issue when trying to use app on our shop's wifi. When I first open ...
2019-04-29 5:34:53 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Solved!! Secret playlists are still public..."Make Secret" doesn't work

PlanFreeCountryUSADeviceMacBook Pro, Early 2015Operating SystemMac OS X 10.13.6 When I have a playlist open and click on the three dots icon next to the play button, and I select "Make Secret", then I check my profile in a web browser (https://open.s...

redcakemix
Casual Listener
...elect "Make Secret", then I check my profile in a web browser (https://open.spotify.com/user/USERNAME), the playlist still shows up in the list of public playlists. This...is...not...cool!
2019-04-26 4:13:24 AM
2019-04-28 11:01:18 PM
Bittencourt
Spotify Star
4065 Views
6 replies
0 likes

4065 Views
6 replies
0 likes

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