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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5437 Views
  • 1 replies
  • 0 likes
  • 5437 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7445 Views
  • 1 replies
  • 0 likes
  • 7445 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5085 Views
  • 1 replies
  • 3 likes
  • 5085 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 42661 Views
  • 19 replies
  • 1 likes
  • music stops
  • 42661 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 167332 Views
  • 0 replies
  • 35 likes
  • Mac
  • 167332 Views
  • 0 replies
  • 35 likes

Solved!! No favourite songs and i can't even play music

Spotify FreeItalyiMac Late 2015 macOS 10.13.4 Hi, i wanted to listen to a newly released song so i searched for it, pressed play but... nothing happened. In the bottom i had the progress bar empty, an empty album icon and no infos. So i uninstalled S...

  • Casual Listener
  • Spotify Free Italy iMac Late 2015  macOS 10.13.4   Hi, i wanted to listen to a newly released song so i searched for it, pressed play but... nothing happened. In the bottom i had the p...
  • Bethany_Dawn
  • Community Legend
  • 1005 Views
  • 6 replies
  • 0 likes
  • 1005 Views
  • 6 replies
  • 0 likes

Spotify Playlist bug

PlanPremiumCountryNew ZealandDeviceMac book air late 2017Operating SystemmacOs mojave My Question or Issuewhen I add songs to my playlist it keeps on saying as the date added (in a year). May you fix this please. Account email is : *snip*

  • Newbie
  • Plan Premium Country New Zealand Device Mac book air late 2017 Operating System macOs mojave   My Question or Issue when I add songs to my playlist it keeps on saying as the date added...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Why is the desktop version so clunky compared to the sleek phone and iPad app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

How can I filter my playlist into alphabetical order on the desktop version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Superuser Contribution Disable New Release Full Screen Ads

I am a premium subscriber. Often when opening the Android app I get a full screen ad that starts with "NEW RELEASE / Brand new music for you!". I would like to completely disable these advertisements. How can I do so?

  • Casual Listener
  • I am a premium subscriber. Often when opening the Android app I get a full screen ad that starts with "NEW RELEASE / Brand new music for you!". I would like to completely disable these advertisements...
  • Peter
  • Spotify Legend
  • 913 Views
  • 1 replies
  • 0 likes
  • 913 Views
  • 1 replies
  • 0 likes

Spotify holding open video files

Some background: I've never opened a video file with spotify. I've never added a video file to a spotify playlist. Today I Airdropped some videos I'd recorded from my iPhone to my Mac and uploaded them to youtube. I went to delete the files from my h...

spotify videos lsof.png
  • Newbie
  • Some background: I've never opened a video file with spotify. I've never added a video file to a spotify playlist.   Today I Airdropped some videos I'd recorded from my iPhone to my Mac and up...
  • 462 Views
  • 0 replies
  • 0 likes
  • 462 Views
  • 0 replies
  • 0 likes

Mac playing problems with some songs

PlanPremiumCountrySpainDeviceMacbook Air My Question or Issues.Some songs not playing with my mac, while they play with my phoneAlready did restart, already delated and redownload the app, already deleted file from Caches but nothing changes

  • Newbie
  • Plan Premium Country Spain Device Macbook Air   My Question or Issues. Some songs not playing with my mac, while they play with my phone Already did restart, already delated and redownl...
  • oicangi
  • Newbie
  • 377 Views
  • 1 replies
  • 1 likes
  • 377 Views
  • 1 replies
  • 1 likes

Change cache location is not working

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10.14.5) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (Macbook Pro late 2016) Operating System (iOS 10.14.5)   My Question or Issue  
  • 386 Views
  • 0 replies
  • 0 likes
  • cache problems
  • 386 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution YOUR DAILY DRIVE

PlanPremiumCountryUSAOperating SystemAndroid & MacOS My Question or Issue Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for weeks! At first it would close out now it just won't open! PLEASE HELP!

  • Casual Listener
  • Plan Premium Country USA Operating System Android & MacOS   My Question or Issue   Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for wee...
  • Peter
  • Spotify Legend
  • 8426 Views
  • 4 replies
  • 0 likes
  • features
  • 8426 Views
  • 4 replies
  • 0 likes

Desktop App Not Working

Plan PremiumCountry Australia DeviceMac ProOperating SystemOSX 10.14.5 My Question or Issue"Can't Play Track Right Now" issue is persistent despite numerous attempts of doing a fresh install, logging in and out, clearing cache (Library>Cache>com.spot...

  • Newbie
  • Plan Premium Country Australia   Device Mac Pro Operating System OSX 10.14.5   My Question or Issue "Can't Play Track Right Now" issue is persistent despite numerous attempts of do...
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

Superuser Contribution Nothing is working!

Plan: PremiumCountry: USADevice: MacbookMy Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and I STILL can't use Spotify, the "Browse" page just says: "There was a pro...

  • Newbie
  • Plan: Premium Country: USA Device: Macbook My Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and ...
  • Katerina
  • Spotify Legend
  • 2337 Views
  • 5 replies
  • 2 likes
  • display page
    Help
    nothing is working
    out of ideas
    problem
    Spotify issue
    try again later
  • 2337 Views
  • 5 replies
  • 2 likes

Superuser Contribution Songs won't play

My Question or IssueWhen I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens. I'm using Spotify in my browser.

  • Visitor
  • My Question or Issue When I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens.   I'm using Spotify in my browser.
  • Katerina
  • Spotify Legend
  • 668 Views
  • 1 replies
  • 0 likes
  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only playing downloaded songs but can't download any more songs

PlanFree/Premium-PremiumCountry-United States Device- Macbook pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-newest iOS software(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium-Premium Country-United States   Device- Macbook pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System-newest iOS software (iOS 10, Android Oreo, ...
  • Katerina
  • Spotify Legend
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Logging into Spotify on Mac with Fb

PlanPremiumCountryUS DeviceMacbook Pro Operating SystemMacOS High Sierra v10.13.6 My Question or IssueI am trying to log into my Spotify that is installed on my mac and I keep getting an error message: Access to login.spotify.com was deniedYou don't ...

  • Casual Listener
  • Plan Premium Country US   Device Macbook Pro  Operating System MacOS High Sierra v10.13.6   My Question or Issue I am trying to log into my Spotify that is installed on...
  • MarianaBV
  • Newbie
  • 3455 Views
  • 3 replies
  • 0 likes
  • 3455 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't change my profil picture

PlanPremiumCountryFranceDeviceMac OS X v.10.7.5Operating SystemMac OS X Lion 10.7.5 (11G63)My Question or IssueHello, when I hover my mouse cursor over my profile picture I can't edit it, no message appears while I'm still on the computer application...

  • Casual Listener
  • Plan Premium Country France Device Mac OS X v.10.7.5 Operating System Mac OS X Lion 10.7.5 (11G63) My Question or Issue Hello, when I hover my mouse cursor over my profile picture I can't ed...
  • Chawk22
  • Casual Listener
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes

I'm not showing up on the Friend Feed

Plan: PremiumCountry: Hong KongDevice: Macbook Air Early 2015Operating System: 10.11.6 (OS X El Capitan) My Friend Feed is updating, but I'm not showing up on anyone else's. I've made sure that I'm not on Private Session, but it still doesn't show up...

  • Casual Listener
  • Plan: Premium Country: Hong Kong Device: Macbook Air Early 2015 Operating System: 10.11.6 (OS X El Capitan)   My Friend Feed is updating, but I'm not showing up on anyone els...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Superuser Contribution Friend feed not working properly

I can't see some of my freinds feeds. I've checked with them and it's not because they turned it off. Also, the recently played tab doesn't update even though it's swithed on. Anybody have a fix or is this just a bug that pops up from time to time?Pl...

  • Newbie
  • I can't see some of my freinds feeds. I've checked with them and it's not because they turned it off.    Also, the recently played tab doesn't update even though it's swithed on. Anybody ...
  • Guido
  • Spotify Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Links open in web player, can't figure out how to get them to open the app

PlanPremiumCountryUSA DeviceMacbook Pro late 2016Operating SystemiOS 10+ My Question or IssueWhenever someone sends me a spotify link it automatically opens in the web player, even though I'm usually already listening on the app. I have agonized tryi...

  • Newbie
  •   Plan Premium Country USA   Device Macbook Pro late 2016 Operating System iOS 10+   My Question or Issue Whenever someone sends me a spotify link it automatically opens in...
  • Guido
  • Spotify Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Selecting songs in playlists links to wrong part of playlist

Premium, Family plan, UKMacbook Air - Desktop Spotify For several months now I have been experiencing the following bug:My main playlist is ordered by date in descending order - i.e., most recently added songs at the top. If a song is playing from th...

  • Newbie
  • Premium, Family plan, UK Macbook Air - Desktop Spotify   For several months now I have been experiencing the following bug: My main playlist is ordered by date in descending order - i.e., mo...
  • 350 Views
  • 0 replies
  • 1 likes
  • 350 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Many of the songs on Spotify are blank and have no content for me. How do I fix this?

PremiumUnited States Macbook Air Mac OS Mojave 10.14.5 Many of the songs on Spotify are blank and have no content for me. How do I fix this?

Screen Shot 2019-05-29 at 10.42.39 PM.png
  • Casual Listener
  • Premium United States   Macbook Air  Mac OS Mojave 10.14.5   Many of the songs on Spotify are blank and have no content for me. How do I fix this?  
  • zbononcini
  • Casual Listener
  • 2300 Views
  • 5 replies
  • 1 likes
  • 2300 Views
  • 5 replies
  • 1 likes