Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3900 Views
1 replies
0 likes

3900 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

Superuser Contribution Can't play any music

I'm using spotify on my windows10 Laptop and it can't play any music or find any music. I already tried to reinstall but it didn't help. The webPlayer finds and can show music but won't play anything either. PlanFreeCountryGermanyDeviceWindows 10

nic3z
Casual Listener
I'm using spotify on my windows10 Laptop and it can't play any music or find any music. I already tried to reinstall but it didn't help. The webPlayer finds and can show music but won't play anything...
2019-03-14 11:36:53 AM
2019-03-15 2:35:15 PM
Guido
Spotify Legend
449 Views
5 replies
0 likes

449 Views
5 replies
0 likes

Superuser Contribution Adding a new radio station unavailable

PlanPremiumCountryUSDeviceMacbook Pro 2014Operating SystemiOS 10My Question or IssueThe "Add New" button is no longer available on the Radio page, and the list of recommended stations has been reduced to like 8 choices. What up?

1234190979
Casual Listener
Plan Premium Country US Device Macbook Pro 2014 Operating System iOS 10 My Question or Issue The "Add New" button is no longer available on the Radio page, and the list of recommended statio...
2019-03-14 8:39:26 PM
2019-03-15 2:27:31 PM
Guido
Spotify Legend
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Spotify blank screen, wont work at all.

PlanPremium Device(Macbook Air) My Question or Issue Hi, so my problem is that Spotify on my laptop isn't working at all. Every time I open it, it just has a blank screen even if I leave it for a long time. I have tried reinstalling and deleting Spot...

spotuser105
Newbie
Plan Premium Device (Macbook Air) My Question or Issue Hi, so my problem is that Spotify on my laptop isn't working at all. Every time I open it, it just has...
2019-03-15 2:11:40 AM
2019-03-15 10:14:12 AM
Loxer
Community Legend
523 Views
1 replies
0 likes

523 Views
1 replies
0 likes

Solved!! I add a song to my Playlist but it does not show up in it , when i add it again it says already in

PlanFreeIndia DeviceMacBook Air 2017Operating SystemMacOS Mojave 10.14.2I have been trying to add songs to my Playlist, I've set show Unavailable songs to turned On, But still, I can't see certain songs being added. Also if I try to play those songs ...

Nishant26
Regular
Plan Free India Device MacBook Air 2017 Operating System MacOS Mojave 10.14.2 I have been trying to add songs to my Playlist, I've set show Unavailable songs to turned On...
2019-03-11 8:57:44 AM
2019-03-12 10:30:37 PM
Nishant26
Regular
817 Views
5 replies
0 likes

817 Views
5 replies
0 likes

Can's play any song on mac

Free/Premium PremiumCountry Australia Device Macbook Pro w Retina 2014Operating System 10.14 Mojave My Question or IssueAt first it only plays songs that have been cached on the mac, couldn't any other new songs found in the search bar or playlists. ...

b7su_koqq-o68
Casual Listener
Free/Premium Premium Country Australia Device Macbook Pro w Retina 2014 Operating System 10.14 Mojave My Question or Issue At first it only plays songs that have been cached...
2019-03-12 7:15:42 AM
2019-03-12 2:58:16 PM
Loxer
Community Legend
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Superuser Contribution Mobile app using data when playing on desktop

PlanPremiumCountryNetherlandsDeviceDesktop & Android PhoneOperating SystemWindows 10 Pro & Android 7.0 My Question or IssueGood afternoon. So I am playing Spotify from my desktop all day. I also have my phone connected to spotify, but I shut it down....

MarkDuijf
Casual Listener
Plan Premium Country Netherlands Device Desktop & Android Phone Operating System Windows 10 Pro & Android 7.0 My Question or Issue Good afternoon. So I am playing Spotif...
2019-03-07 2:49:39 PM
2019-03-11 3:55:45 PM
MarkDuijf
Casual Listener
1402 Views
4 replies
0 likes
Android
data usage
Desktop

1402 Views
4 replies
0 likes

Superuser Contribution Search function on Spotify

Hi,When I’m searching for a song on Spotify I would like to see if this song is already in some of my playlists or not. Is this an option yet?Now I have to choose to search ‘in a personal playlist’ or search on Spotify itself. I would be handy if we ...

kim91
Regular
Hi, When I’m searching for a song on Spotify I would like to see if this song is already in some of my playlists or not. Is this an option yet? Now I have to choose to search ‘in a personal pla...
2019-03-08 11:08:05 AM
2019-03-10 2:08:30 PM
Guido
Spotify Legend
630 Views
1 replies
0 likes
Other

630 Views
1 replies
0 likes

Superuser Contribution Spotify crashes after 15 seconds

PlanPremiumCountryUSADeviceMacBook pro late 2013Operating SystemmacOS Mojave 10.14.3 I noticed my friend list wasn't showing anything so I did a clean install and re-downloaded the app and now after about 15 seconds, the app crashes. I've done numero...

jnlo18
Casual Listener
Plan Premium Country USA Device MacBook pro late 2013 Operating System macOS Mojave 10.14.3 I noticed my friend list wasn't showing anything so I did a clean install and re-downl...
2019-03-08 4:31:11 AM
2019-03-10 1:57:56 PM
Guido
Spotify Legend
565 Views
3 replies
0 likes

565 Views
3 replies
0 likes

Solved!! songs won't play, all saved playlists are empty

so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random songs, not all. however from yesterday, no song plays...

anabananaxx
Regular
so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random so...
2019-02-14 7:50:00 AM
2019-03-10 12:37:09 PM
rodion_n
Newbie
4892 Views
14 replies
2 likes

4892 Views
14 replies
2 likes

Solved!! Browse=>Discover Tab not being updated

Premium United States Mac Mojave latest version 3/9/19 When I click on the Browse tab on my Mac desktop and then the Discover tab, every week I would see brand new albums and artists that are based on my listening history. About a month ago, this sto...

GaryMusic1
Regular
Premium United States Mac Mojave latest version 3/9/19 When I click on the Browse tab on my Mac desktop and then the Discover tab, every week I would see brand new albums and artists that ar...
2019-03-09 7:30:07 PM
2019-03-09 7:37:21 PM
Mantisentil
Community Legend
484 Views
3 replies
0 likes

484 Views
3 replies
0 likes

Artist tracks don't play / Playlist tracks do.

Had free, had the issue, paid for premium, the issue remains.UK MacBook Pro late 2016 - Spotify app (reinstalled and update)Mojave, latest Okay, so tracks don't play if I search on an artist page, eg, popular tracks. It just has the icon of playing (...

stuartlcrawford
Casual Listener
Had free, had the issue, paid for premium, the issue remains. UK MacBook Pro late 2016 - Spotify app (reinstalled and update) Mojave, latest Okay, so tracks don't play if I search...
2019-03-08 10:23:04 PM
2019-03-09 7:17:20 PM
stuartlcrawford
Casual Listener
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Solved!! Sharing playlist to Spotify user directly no longer possible?

I haven't tried this for probably a couple of years but I used to be able to go into one of my playlists, click share and there was an option to send directly to another Spotify user, and it would go to their Spotify inbox. The only options I see now...

stukan0000
Casual Listener
I haven't tried this for probably a couple of years but I used to be able to go into one of my playlists, click share and there was an option to send directly to another Spotify user, and it would go...
2019-03-08 4:47:40 PM
2019-03-08 6:24:28 PM
Brunelicia
Community Legend
432 Views
3 replies
0 likes

432 Views
3 replies
0 likes

Spotify makes the system daemon "coreaudiod" use 25% CPU while music is paused.

Family PremiumGermanyMacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)macOS Mojave 10.14.3 (18D109) (latest)Spotify 1.1.1.348.g9064793a (no newer update available) While playing music the audio system daemon "coreaudiod" uses between 8% and 11% C...

douira
Roadie
Family Premium Germany MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) macOS Mojave 10.14.3 (18D109) (latest) Spotify 1.1.1.348.g9064793a (no newer update available) Whil...
2019-03-08 5:23:32 PM
649 Views
0 replies
0 likes

649 Views
0 replies
0 likes

Playing from Spotify desktop to SONOS Connect - gapless playback possible?

Hi all, Is gapless playback possible from Spotify desktop app to SONOS Connect? I'm not talking about Spotify via the Sonos app - just talking about using the official desktop Spotify app Many thanks

user-removed
Visitor
Hi all, Is gapless playback possible from Spotify desktop app to SONOS Connect? I'm not talking about Spotify via the Sonos app - just talking about using the official desktop Spoti...
2019-02-11 1:47:43 PM
2019-03-08 1:58:00 PM
Bittencourt
Spotify Star
2394 Views
10 replies
0 likes

2394 Views
10 replies
0 likes

Bose Quite Comfort 35 does not work with Spotify on Macbook air

Hello, Premium memberCountry United Kingdom DeviceMacbook Air Mid 2013Operating SystemOS X El Capitan, Version10.11.6 IssueWith the Bose Quite Comforter 35 via Bluetooth, Music only from Spotify desktop application and also via web browser tracks kee...

VictoriaKio
Newbie
Hello, Premium member Country United Kingdom Device Macbook Air Mid 2013 Operating System OS X El Capitan, Version10.11.6 Issue With the Bose Quite Comforter 35 via Blue...
2019-03-08 1:23:00 PM
684 Views
0 replies
1 likes

684 Views
0 replies
1 likes

shuffle on spotify

Hi,Is it possible to shuffle between our own playlists? Now I can shuffle all my songs from just one playlist, but I want to be able to shuffle my own songs from 2 of more different playlists I made. Thanks already!

kim91
Regular
Hi, Is it possible to shuffle between our own playlists? Now I can shuffle all my songs from just one playlist, but I want to be able to shuffle my own songs from 2 of more different playlists I m...
2019-03-08 11:09:45 AM
2019-03-08 1:00:41 PM
Mantisentil
Community Legend
431 Views
1 replies
0 likes
Other

431 Views
1 replies
0 likes

Deleted songs on Spotify

Hi,Like many spotify users I put all of my music into my own spotify playlists. Now I would like to make this as a replacement for all my mp3 files on my computer, so I only have my spotify account. (and delete all my mp3 files) But what happens when...

kim91
Regular
Hi, Like many spotify users I put all of my music into my own spotify playlists. Now I would like to make this as a replacement for all my mp3 files on my computer, so I only have my spotify account...
2019-03-08 11:20:27 AM
2019-03-08 11:42:41 AM
Loxer
Community Legend
451 Views
1 replies
0 likes
Other

451 Views
1 replies
0 likes

Solved!! Discover does not update anymore

PlanPremiumCountryFranceDeviceMacBookPro11,5Operating SystemmacOS Mojave My Question or IssueSince a few weeks, the discover board does not update anymore in spite of a recurrent usage of Spotify. All the discover page is stuck in time. For example, ...

matsen
Newbie
Plan Premium Country France Device MacBookPro11,5 Operating System macOS Mojave My Question or Issue Since a few weeks, the discover board does not update anymore in spite of a recurre...
2019-03-07 10:52:36 AM
2019-03-08 10:24:47 AM
Mantisentil
Community Legend
664 Views
1 replies
1 likes

664 Views
1 replies
1 likes

songs in queue appear blank, say "NaN", and they don't play

PlanPremiumCountry CanadaDevice2015 macbook airOperating Systemos10mojave My Question or Issue this appears in my queue and songs don't play

Screen Shot 2019-03-07 at 1.56.44 PM.png

mungo1235
Regular
Plan Premium Country Canada Device 2015 macbook air Operating System os10mojave My Question or Issue this appears in my queue and songs don't play
2019-03-07 8:00:05 PM
2019-03-07 8:20:11 PM
ch4wang
Newbie
981 Views
1 replies
6 likes

981 Views
1 replies
6 likes

Songs wont play, All playlists are empty.

Whenever I open any playlist, including ones created by Spotify, they're all empty. Whenever I search and play a song, a grey disk image appears Everything works fine on my phone, when they're synced I can even play the songs on my mac, but on my mac...

Screen Shot 2019-03-04 at 8.56.45 AM.png

spyroboy1
Casual Listener
Whenever I open any playlist, including ones created by Spotify, they're all empty. Whenever I search and play a song, a grey disk image appears Everything works fine on my phone, when they'...
2019-03-04 4:58:34 PM
2019-03-07 5:34:59 PM
HappyHamsters
Newbie
1023 Views
4 replies
3 likes

1023 Views
4 replies
3 likes

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