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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 643 Views
  • 1 replies
  • 3 likes
  • 643 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 34002 Views
  • 19 replies
  • 1 likes
  • Error
    music stops
  • 34002 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161849 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161849 Views
  • 0 replies
  • 34 likes

Won't play local files

Plan: PremiumCountry: USA Device: iPhone 7+ iOS 12.1, MBP 15" High Sierra This issue happens regardless of the device I'm playing. Simply put, when I try to play a song in Spotify that is a song I have saved locally, it will not play. I get the error...

  • Newbie
  • Plan: Premium Country: USA   Device: iPhone 7+ iOS 12.1, MBP 15" High Sierra   This issue happens regardless of the device I'm playing. Simply put, when I try to play a song in Spoti...
  • 1838 Views
  • 0 replies
  • 1 likes
  • 1838 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Cannot show full podcast lists

PlanFreeDeviceMacbook Pro mid-2015Operating SystemmacOS 10.14.1My Question or Issue From Android version, I can see that I subscribed many podcasts: BUT, at macOS version, I can only see six, I cannot find others!!

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  • Casual Listener
  • Plan Free Device Macbook Pro mid-2015 Operating System macOS 10.14.1 My Question or Issue   From Android version, I can see that I subscribed many podcasts:   BUT, at macOS ve...
  • Peter
  • Spotify Legend
  • 1656 Views
  • 3 replies
  • 0 likes
  • 1656 Views
  • 3 replies
  • 0 likes

[BUG] Elysian artist page conflates at least two different artists.

PlanPremiumCountryUS DeviceMacBook Pro Mojave 10.14.1, repeatable on Pixel 2 XL Android Pie My Question or Issue Navigating to the Elysian artist page through search, or navigating by artist name in other playlists leads to an artist page with differ...

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  • Newbie
  •   Plan Premium Country US   Device MacBook Pro Mojave 10.14.1, repeatable on Pixel 2 XL Android Pie   My Question or Issue  Navigating to the Elysian artist page through...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Play Spotify song from Slack

PlanPremiumCountry United StatesDevice(Macbook Pro late 2014)Operating System(MACOS 10.14) Going off of this question, when using Slack, is there a way that I can click the 'play' button and have it play the full song within the Slack client? Current...

  • Casual Listener
  • Plan Premium Country  United States Device (Macbook Pro late 2014) Operating System (MACOS 10.14)   Going off of this question, when using Slack, is there a way that I can click th...
  • 424 Views
  • 0 replies
  • 5 likes
  • 424 Views
  • 0 replies
  • 5 likes

Spotify on Google Home

Hi: Just bought a Google Home Hub and I am on the free Spotify platform. I have an android phone. The Home app says it is linked to Spotify but when I ask the Hub to play Spotify, it shows the launch of the app but the load never resolves. All I see ...

  • Newbie
  •   Hi:   Just bought a Google Home Hub and I am on the free Spotify platform.  I have an android phone.   The Home app says it is linked to Spotify but when I ask the ...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Solved!! High memory usage

PlanPremiumCountrySweden DeviceMac Mini Late 2014Operating SystemmacOS 10.14.1 My Question or Issue I'm having high memory usage. From time to time I need to restart Spotify to reset it.

  • Gig Goer
  • Plan Premium Country Sweden   Device Mac Mini Late 2014 Operating System macOS 10.14.1   My Question or Issue  I'm having high memory usage. From time to time I need to rest...
  • zappe
  • Gig Goer
  • 4716 Views
  • 7 replies
  • 0 likes
  • 4716 Views
  • 7 replies
  • 0 likes

Superuser Contribution Wi-Fi Issues with Libratone Zipp & Spotify Connect with Macbook Airplay/Android

I couldn't reply to a previous post regarding issues with connecting the Wi-Fi features of the Libratone Zipp to Spotify Connect. I have been banging my head against the wall trying to figure out why the Wi-Fi was not connecting to the Zipp via the L...

  • Newbie
  •   I couldn't reply to a previous post regarding issues with connecting the Wi-Fi features of the Libratone Zipp to Spotify Connect.   I have been banging my head against the wall trying ...
  • Peter
  • Spotify Legend
  • 1461 Views
  • 1 replies
  • 1 likes
  • Libratone
    Spotify
    Wi-Fi
  • 1461 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't drag song from "Now Playing" in Queue to a playlist

If you're looking at your play queue and try to drag the *Now Playing* song to a playlist, the cursor just says "0 items". You can still click the "..." on the song to add it to a playlist, but dragging should work too. Experienced in 1.0.65.320 on m...

  • Newbie
  • If you're looking at your play queue and try to drag the *Now Playing* song to a playlist, the cursor just says "0 items". You can still click the "..." on the song to add it to a playlist, but dragg...
  • Peter
  • Spotify Legend
  • 1029 Views
  • 4 replies
  • 11 likes
  • 1029 Views
  • 4 replies
  • 11 likes

Superuser Contribution Cannot drag a song from the "Now Playing" in the "Play Queue" to a Playlist

Plan: Family/PremiumPlanUSA Device: MacBook Pro 2017Operating System: macOS Mojave 10.14.1 It is not currently possible to drag the song in now playing to a playlist Reproduction steps:Create a playlist (not a shared one if that matters)Begin playing...

  • Newbie
  • Plan: Family/PremiumPlan USA   Device: MacBook Pro 2017 Operating System: macOS Mojave 10.14.1   It is not currently possible to drag the song in now playing to a playlist &nbsp...
  • Peter
  • Spotify Legend
  • 594 Views
  • 1 replies
  • 5 likes
  • Bug Playlist
    Mac Desktop App
  • 594 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution All downloaded playlists suddenly reset, all local files missing.

PlanPremiumCountryAustraliaDeviceMacbook AirOperating SystemMacOSMy Question or IssueSo I was moving a followed playlist within a folder, and immediately after, all my downloaded playlists suddenly registered undownloaded and started downloading ever...

  • Visitor
  • Plan Premium Country Australia Device Macbook Air Operating System MacOS My Question or Issue So I was moving a followed playlist within a folder, and immediately after, all my downloaded pl...
  • Peter
  • Spotify Legend
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution When selecting from playlist without shuffle on, Spotify queues entire playlist from track 1

PlanPremiumCountry CanadaDeviceMacbook air mid 2013, Operating SystemMacOS 10.14.1, 1.0.93.242.gc2341a27My Question or IssueWhen selecting a song from a ~130 entry playlist, regardless of what track of the playlist is selected, the queue will automat...

  • Casual Listener
  • Plan Premium Country  Canada Device Macbook air mid 2013,  Operating System MacOS 10.14.1, 1.0.93.242.gc2341a27 My Question or Issue When selecting a song from a ~130 entry pl...
  • Peter
  • Spotify Legend
  • 427 Views
  • 2 replies
  • 1 likes
  • 427 Views
  • 2 replies
  • 1 likes

Local files don't even show up on iPhone

PlanPremiumCountryUnited statesDeviceiPhone XROperating SystemiOS 12.1 My Question or IssueI've been troubleshooting for a while, and none of the online forums have helped me yet. I have some local files on my computer, playing correctly in iTunes wi...

  • Music Fan
  • Plan Premium Country United states Device iPhone XR Operating System iOS 12.1   My Question or Issue I've been troubleshooting for a while, and none of the online forums have helped me...
  • AeroZ
  • Composer
  • 3284 Views
  • 21 replies
  • 2 likes
  • 3284 Views
  • 21 replies
  • 2 likes

Enormous amount of space used on internal SSD while external drive connected for offline storage

PlanpremiumCountryusa Devicemacbook airOperating SystemEl Capitan 10.11.6 My Question or IssueSpotify is using over 20GB on my internal SSD even though I have an external drive connected and set for offline storage location. I currently have aprox 20...

  • Regular
  • Plan premium Country usa   Device macbook air Operating System El Capitan 10.11.6   My Question or Issue Spotify is using over 20GB on my internal SSD even though I have an exter...
  • showmx
  • Regular
  • 1297 Views
  • 2 replies
  • 0 likes
  • 1297 Views
  • 2 replies
  • 0 likes

Profile Picture

PlanPremiumCountry U. SDeviceMacBook Pro 13Operating SystemOS X Yosemite My Question or IssueI’ve been trying to upload a new profile picture, but every time I try to upload my picture, it gets rotated. I have tried updating Spotify, rotating pics ma...

  • Casual Listener
  •   Plan Premium Country  U. S Device MacBook Pro 13 Operating System OS X Yosemite    My Question or Issue I’ve been trying to upload a new profile picture, but every ti...
  • juicetin101
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Solved!! Spotify doesn't show the icons of playlists and artists

PlanPremiumCountry The NetherlandsDeviceMacbookOperating SystemiOS Mojave My Question or IssueI have this problem for a few months now. There are no images appear when I want to browser or search for related artists. It's getting annoying becuase non...

  • Casual Listener
  •   Plan Premium Country  The Netherlands Device Macbook Operating System iOS Mojave   My Question or Issue I have this problem for a few months now. There are no images appea...
  • Loxer
  • Spotify Star
  • 933 Views
  • 3 replies
  • 0 likes
  • 933 Views
  • 3 replies
  • 0 likes

Solved!! App shows blank screens, stops playing, has to be force quit

PlanFreeCountryGermany DeviceMac Mini (Late 2012)Operating SystemmacOS 10.14.1 My Question or Issue Spotify shows blank screens/infinite loaders after 2-3 navigations. The app then also stops playing any music or ad (if it has to do a network request...

  • Regular
  • Plan Free Country Germany   Device Mac Mini (Late 2012) Operating System macOS 10.14.1   My Question or Issue  Spotify shows blank screens/infinite loaders after 2-3 navigat...
  • Loxer
  • Spotify Star
  • 549 Views
  • 1 replies
  • 0 likes
  • blank screen
    Force Quit
    infinite loader
    macOS
    macOS X
    osx
  • 549 Views
  • 1 replies
  • 0 likes

"This site can’t provide a secure connection"

Hey guys, So Ive been tryingt to access the spotify homepage from the Chrome server, and no matter what way I try to access it, it keeps popping up with message:Any help with how to get rid of this would be greatly appreciated; I have already tried t...

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  • Newbie
  • Hey guys,   So Ive been tryingt to access the spotify homepage from the Chrome server, and no matter what way I try to access it, it keeps popping up with message: Any help with how to ge...
  • Loxer
  • Spotify Star
  • 1711 Views
  • 1 replies
  • 0 likes
  • 1711 Views
  • 1 replies
  • 0 likes

I can't go to artist page

PlanFree/PremiumCountryEcuadorDeviceMacbook Pro mid 2010Operating SystemmasOS High Sierra My Question or IssueI recently formated my mac and when reinstalling spotify and my music, on my local files I don't get the link to head over to the artist pag...

  • Newbie
  • Plan Free/Premium Country Ecuador Device Macbook Pro mid  2010 Operating System masOS High Sierra    My Question or Issue I recently formated my mac and when reinstallin...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Friends List Will Not Load

PlanPremiumCountry United StatesDevice(Mac Book Air Late 2016)Operating System(Mojave) My Question or Issue I have been unable to access my Facebook Friends list in the Find Friends. I have done all of the work around previously suggested on other th...

  • Newbie
  • Plan Premium Country  United States Device (Mac Book Air Late 2016) Operating System (Mojave)   My Question or Issue  I have been unable to access my Facebook Friends list in...
  • 280 Views
  • 0 replies
  • 2 likes
  • 280 Views
  • 0 replies
  • 2 likes

MÚSICA **bleep**-PASSA SOZINHA

PlanFree/PremiumCountry BrazilDeviceMacbook AirOperating System(iOS) My Question or Issue Instelei o aplicativo no meu computador e as músicas passam sozinhas.Já desinstalei e reeinstalei e nada mudou. Alguém pode ajudar?

  • Newbie
  • Plan Free/Premium Country  Brazil Device Macbook Air Operating System (iOS)   My Question or Issue   Instelei o aplicativo no meu computador e as músicas passam sozinhas. J...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes