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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26712 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26712 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158171 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158171 Views
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  • 34 likes

Spotify keeps freezing on Mac

Whenever I use Spotify on my Mac it simply stops playing songs after like 20 minutes.At that point you can't use the search function, visit playlist or anything else. I have to hard reset every time.I tried deleting all spotify files and reinstalling...

  • Casual Listener
  • Whenever I use Spotify on my Mac it simply stops playing songs after like 20 minutes. At that point you can't use the search function, visit playlist or anything else. I have to hard reset ever...
  • Loxer
  • Spotify Star
  • 3772 Views
  • 3 replies
  • 0 likes
  • 3772 Views
  • 3 replies
  • 0 likes

Discover Weekly hasn't updated this week

PlanPremium My Question or Issue Hello, My Discover Weekly playlist hasn't updated this week. It says that the songs in the playlist are 6 days old when actually 7 days have passed. My friend's playlists have been updated today. I've tried solutions ...

  • Casual Listener
  • Plan Premium     My Question or Issue   Hello,    My Discover Weekly playlist hasn't updated this week. It says that the songs in the playlist are 6 days old when act...
  • neverhood
  • Casual Listener
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
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Error code 17

Hi, I have currently been using Spotify for a couple years now on my macbook. Album art for some reason stopped showing so I reinstalled spotify to see if it would work. I now get error code 17, stating that my firewall is blocking spotify. Funny thi...

  • Newbie
  • Hi, I have currently been using Spotify for a couple years now on my macbook. Album art for some reason stopped showing so I reinstalled spotify to see if it would work. I now get error code 17, stat...
  • Loxer
  • Spotify Star
  • 1274 Views
  • 1 replies
  • 0 likes
  • 1274 Views
  • 1 replies
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Solved!!Superuser Contribution How does one move local files to a new location?

How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists? My attempt so far: 1. Move the folder to a new location 2. Remove the old local files source in Preferences 3. Add the new local f...

  • Casual Listener
  • How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists?   My attempt so far: 1. Move the folder to a new location 2.&...
  • Shabissen
  • Casual Listener
  • 3762 Views
  • 4 replies
  • 0 likes
  • local file
    local files
    move local files
  • 3762 Views
  • 4 replies
  • 0 likes

Superuser Contribution Login Error

Hey guys,I've been off spotify for a few days, and now that I'm trying to get back onto it, Spotify says "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used proxy s...

  • Newbie
  •   Hey guys, I've been off spotify for a few days, and now that I'm trying to get back onto it, Spotify says "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. A...
  • Peter
  • Spotify Legend
  • 805 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 805 Views
  • 3 replies
  • 0 likes

Can't Sync Local Files with Iphone/Can't Save New Files to Library

PlanPremiumCountryUSADeviceMacbook Pro mid 2012, iPhone 6s My Question or IssueI have two connected issues to report. I've had local files for a while now, and had them synced up to my iPhone just fine using download (or "available offline" as someti...

  • Newbie
  • Plan Premium Country USA Device Macbook Pro mid 2012, iPhone 6s   My Question or Issue I have two connected issues to report.  I've had local files for a while now, and had the...
  • Loxer
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Spotify App Blank Black Screen

Hi, First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me.As it is written in the title, I'm on MacOs and when I try to launch Spotify, I just have a blank black scree...

  • Casual Listener
  • Hi,   First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me. As it is written in the title, I'm on MacOs and...
  • Loxer
  • Spotify Star
  • 17203 Views
  • 5 replies
  • 0 likes
  • 17203 Views
  • 5 replies
  • 0 likes

High CPU usage on MacOS when playing from Playlist Folder

PlanPremiumCountryBelgium DeviceMacBook Pro Early 2015Operating SystemMacOS High Siera 10.13.6Spotify Desktop 1.0.85.257.g0f8531bd My Question or Issue I see high CPU usage during music streaming by Spotify. These CPU usages are up to 80% CPU. Strang...

  • Casual Listener
  • Plan Premium Country Belgium   Device MacBook Pro Early 2015 Operating System MacOS High Siera 10.13.6 Spotify Desktop 1.0.85.257.g0f8531bd   My Question or Issue  I s...
  • StijnM
  • Casual Listener
  • 2442 Views
  • 12 replies
  • 0 likes
  • 2442 Views
  • 12 replies
  • 0 likes

Mac Album Art Disappearing

PlanPremium CountryAustralia DeviceMac 2013 Operating SystemMacOS High Sierra Version1.0.84.344 My Question or IssueA while ago I remember clicking on a button that said something along the lines of 'hide album art', but now I would really like that ...

  • Newbie
  • Plan Premium   Country Australia   Device Mac 2013   Operating System MacOS High Sierra   Version 1.0.84.344   My Question or Issue A while ago I remember cli...
  • Loxer
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Why do some of my songs re-download randomly?

As of recently, whenever I open up my spotify desktop app, 1 to 1000 songs (completely random) need to be re-downloaded. There is no pattern as the songs that are re-downloaded are not from the same playlists or artists. As I do not have an unlimited...

  • Casual Listener
  •    As of recently, whenever I open up my spotify desktop app, 1 to 1000 songs (completely random) need to be re-downloaded. There is no pattern as the songs that are re-downloaded are not ...
  • keira4664
  • Gig Goer
  • 651 Views
  • 1 replies
  • 1 likes
  • 651 Views
  • 1 replies
  • 1 likes

No Equalizer on Spotify for Mac

PlanPremiumCountry CanadaDeviceMacintoshOperating SystemMac OS High Sierra My Question or IssueSpotify app for Android has built-in sound Equalizer. Why Spotify for Mac does not have Equalizer?

  • Regular
  • Plan Premium Country  Canada Device Macintosh Operating System Mac OS High Sierra   My Question or Issue Spotify app for Android has built-in sound Equalizer. Why Spotify for Mac ...
  • 420wizardofOZ
  • Newbie
  • 36545 Views
  • 3 replies
  • 22 likes
  • 36545 Views
  • 3 replies
  • 22 likes

"This song is not available" message appearing when it shouldn't

I'm a premium user, and in just the last few weeks I've noticed a lot of songs/albums that I think I should have access to keep giving me the "this song is not available" message. For example, Grizzly Bear's Yellow House, Cat Power's The Greatest, Th...

  • Newbie
  • I'm a premium user, and in just the last few weeks I've noticed a lot of songs/albums that I think I should have access to keep giving me the "this song is not available" message. For example, Grizzl...
  • osornios
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Other
  • 329 Views
  • 1 replies
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Humble Pie album Rock On playing wrong tracks

PlanPremiumCountryNetherlandsDeviceMacbook Pro late 2016Operating SystemMacOS Sierra My Question or Issue Humble Pie ablum Rock On is playing a completely different artist. I would say issue started about 2 weeks ago. https://open.spotify.com/album/7...

  • Casual Listener
  •   Plan Premium Country Netherlands Device Macbook Pro late 2016 Operating System MacOS Sierra   My Question or Issue   Humble Pie ablum Rock On is playing a completely diff...
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Spotify player in Slack is not recognizing that I'm logged in

PlanPremiumDeviceMacBook Pro 2017Operating SystemmacOS 10.13.5 My Question or IssueWhen I try to play songs that are posted in Slack channels, the Spotify player is not recognizing that I'm logged in and it's only playing a sample of the song. I've t...

  • Newbie
  • Plan Premium Device MacBook Pro 2017 Operating System macOS 10.13.5   My Question or Issue When I try to play songs that are posted in Slack channels, the Spotify player is not recognizi...
  • shotage
  • Newbie
  • 1928 Views
  • 2 replies
  • 30 likes
  • authentication
    Login
    Sample
    slack
  • 1928 Views
  • 2 replies
  • 30 likes

Solved!! album image in now playing bar disappeared?

I accidently clicked something in the bottom left hand corner of the screen, and now the album image in the now playing bar is gone. It only displays the song title and the artist. How do I get the album image back?

  • Casual Listener
  • I accidently clicked something in the bottom left hand corner of the screen, and now the album image in the now playing bar is gone. It only displays the song title and the artist. How do I get ...
  • Loxer
  • Spotify Star
  • 1230 Views
  • 3 replies
  • 0 likes
  • 1230 Views
  • 3 replies
  • 0 likes

Videos in Browser inaudible when a song was paused

PlanPremium FamilyCountryGermanyDevicesMacbook Pro late 2014, Desktop PCOperating SystemMac OS High Sierra, Windows 10 My Question or IssueHello! Both on my Mac and my Windows the same problem. Videos in my browser are inaudbile, if I paused a song i...

  • Newbie
  •   Plan Premium Family Country Germany Devices Macbook Pro late 2014, Desktop PC Operating System Mac OS High Sierra, Windows 10   My Question or Issue Hello!   Both on my ...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

[Playlists] Spotify Mac Playlist Order Problem

PlanFreeCountryNZDeviceMacbook Pro late 2016Operating SystemmacOS Sierra 10.12.6 My Question or IssueOn Spotify for Mac the order of the songs in my playlists keep getting scrambled (This has happened, on seperate occasions, to two of my playlists) a...

  • Newbie
  •   Plan Free Country NZ Device Macbook Pro late 2016 Operating System macOS Sierra 10.12.6   My Question or Issue On Spotify for Mac the order of the songs in my playlists keep ge...
  • musicajet
  • Composer
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! [Mac] App Crashing

PlanPremiumCountryUSA Device(Macbook Pro 2018)Operating System(macOS High Sierra ver. 10.13.5) The app itself opens just fine. The issue is that when I click to play a song the app crashes without any hesitation. It does not matter how many times I u...

  • Casual Listener
  • Plan Premium Country USA  Device (Macbook Pro 2018) Operating System (macOS High Sierra ver. 10.13.5)   The app itself opens just fine. The issue is that when I click to play ...
  • Loxer
  • Spotify Star
  • 21230 Views
  • 7 replies
  • 0 likes
  • 21230 Views
  • 7 replies
  • 0 likes

Solved!! Spotify crashes when I click on a playlist

Hello, I am a Spotify user on Macbook and am having problems with the app. Frequently, when I click on anything from playlists to songs listed under an artist's name, Spotify crashes on me and I have to load it up again. Uninstalling and reinstalling...

  • Newbie
  •   Hello, I am a Spotify user on Macbook and am having problems with the app. Frequently, when I click on anything from playlists to songs listed under an artist's name, Spotify crashes on me an...
  • Loxer
  • Spotify Star
  • 3014 Views
  • 1 replies
  • 1 likes
  • 3014 Views
  • 1 replies
  • 1 likes