Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

Superuser Contribution in the last two weeks spotify quits every time after 2-5 minutes

Planfamily PremiumCountryusDevice Macbook Pro late 2016Operating System10.12.6My Question or Issuein the last two weeks spotify started to quit after 2-5 minutes, it just get close with no messege or crash reporti reinstalld the latest versiondelete ...

djgalo
Newbie
Plan family Premium Country us Device Macbook Pro late 2016 Operating System 10.12.6 My Question or Issue in the last two weeks spotify started to quit after 2-5 minutes, it just get c...
2019-03-18 11:21:18 PM
2019-03-19 10:18:57 AM
Guido
Spotify Legend
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

Can't find "My Songs" in Spotify for desktop

PlanPremiumCountryMéxicoDeviceiPhone 8, MAC Operating SystemiOS 10 My Question or IssueI've been having problems with Spotify Desktop for Mac, I haven't been able to hear to my song due to the fact I can't find them. When I enter to "My Songs" they a...

LoRomero
Visitor
Plan Premium Country México Device iPhone 8, MAC Operating System iOS 10 My Question or Issue I've been having problems with Spotify Desktop for Mac, I haven't been able to hea...
2019-03-17 7:13:20 AM
2019-03-18 12:32:21 PM
Loxer
Community Legend
628 Views
2 replies
0 likes
can't find my songs
Mac
my songs
spotify for desktop

628 Views
2 replies
0 likes

Spotify crashing before I can even play a song

PlanPremiumCountryArgentinaDeviceMacbook Pro 2018 13-inchOperating SystemMacOS Mojave 10.14.3 My Question or IssueThe app crashes 5 seconds after it's launched. Things i've tried:1. Reinstalling the app completely2. Disabling Hardware acceleration3. ...

Pipe_gazzotto
Newbie
Plan Premium Country Argentina Device Macbook Pro 2018 13-inch Operating System MacOS Mojave 10.14.3 My Question or Issue The app crashes 5 seconds after it's launched. ...
2019-03-17 10:29:28 PM
2019-03-18 12:29:42 PM
Loxer
Community Legend
436 Views
1 replies
0 likes
MacOS Mojave 10.14.3

436 Views
1 replies
0 likes

Superuser Contribution Unknown Kitchen Speaker shows up in Spotify Connect

I launched spotify on my macbook, I'm currently home where my only device is this laptop and my iPhone, suddenly my music stopped working at it's showin the green bar at the bottom with the text: Listening on Kitchen Speaker. I don't even have kitche...

jtmsrl
Visitor
I launched spotify on my macbook, I'm currently home where my only device is this laptop and my iPhone, suddenly my music stopped working at it's showin the green bar at the bottom with the text: Lis...
2019-03-17 12:37:11 AM
2019-03-18 12:24:14 PM
Loxer
Community Legend
1278 Views
1 replies
1 likes

1278 Views
1 replies
1 likes

Solved!! All songs stop playing after a few seconds in MacOs

I've been using spotify for Windows and Android for a while and everything worked almost perfectly, but recently i got a new Mac computer and one of the first things i did was to download spotify app, and since day one its one problem after the other...

gjhellmund
Casual Listener
I've been using spotify for Windows and Android for a while and everything worked almost perfectly, but recently i got a new Mac computer and one of the first things i did was to download spotify app...
2019-03-14 4:09:21 PM
2019-03-18 5:06:57 AM
gjhellmund
Casual Listener
2760 Views
2 replies
0 likes
Mac
macbook
macOS
Venezuela
VPN

2760 Views
2 replies
0 likes

Oops something went wrong

I'm using a MacBook Pro (15-inch, 2018), ios version 10.14.3, web application on chrome. Every time i try and go to the home tab I get the error: 'oops something went wrong. reload'. Tried closing the tab and opening it again without success, clearin...

big13foot
Newbie
I'm using a MacBook Pro (15-inch, 2018), ios version 10.14.3, web application on chrome. Every time i try and go to the home tab I get the error: 'oops something went wrong. reload...
2019-03-10 9:26:33 AM
2019-03-17 6:18:48 PM
marcaevans
Composer
804 Views
1 replies
0 likes

804 Views
1 replies
0 likes

Spotify: why am I constantly failing your CAPTCHA tests

An issue with the forums. I am using my macbook. It usually takes several tries for me to pass the captcha! I swear on my life that I am a human and not a robot. Is this a bug? Or do I really act that much like a bot?

user-removed
Visitor
An issue with the forums. I am using my macbook. It usually takes several tries for me to pass the captcha! I swear on my life that I am a human and not a robot. Is this a bug? Or do ...
2019-01-27 10:32:12 PM
2019-03-17 2:14:18 PM
marcaevans
Composer
909 Views
3 replies
0 likes

909 Views
3 replies
0 likes

Can't change the playlist image.

PlanPremiumCountry DeviceMacbook Air Early 2015Operating SystemMac OS Mojave 10.14.2 My Question or Issue I can't change the image of my playlist on my spotify app. Here is the image i want to upload. I made it myself so there is no possibilites for ...

user-removed
Visitor
Plan Premium Country Device Macbook Air Early 2015 Operating System Mac OS Mojave 10.14.2 My Question or Issue I can't change the image of my playlist on my spotify ap...
2019-03-16 10:11:50 AM
2019-03-17 2:12:06 PM
marcaevans
Composer
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

How to play full Album in order ?

All I want to do is to play an album by Angus and Julia Stone (Memories of an old friend) from the first to the last song, in order. When I press the "PLAY" button next to the album cover image the Spotify app plays the first song from the Angus & Ju...

rupert1020
Music Fan
All I want to do is to play an album by Angus and Julia Stone (Memories of an old friend) from the first to the last song, in order. When I press the "PLAY" button next to the album cover image the S...
2019-03-15 12:52:31 PM
2019-03-17 9:59:11 AM
rupert1020
Music Fan
3283 Views
3 replies
0 likes

3283 Views
3 replies
0 likes

Solved!! Desktop App (Mac) loads but no music is available

PlanPremiumCountryUSA DeviceMacbook Pro 2018)Operating System10.13.6 High Sierra My Question or IssueI use spotify at work and prefer to use the desktop app over the web client. I did not have the ability to use the mac app until I realized I could a...

Screen Shot 2019-03-15 at 1.30.02 PM.png

Screen Shot 2019-03-15 at 1.56.33 PM.png

Scevey
Casual Listener
Plan Premium Country USA Device Macbook Pro 2018) Operating System 10.13.6 High Sierra My Question or Issue I use spotify at work and prefer to use the desktop app over the w...
2019-03-15 6:55:45 PM
2019-03-15 7:12:04 PM
Scevey
Casual Listener
1014 Views
2 replies
0 likes

1014 Views
2 replies
0 likes

Superuser Contribution Friend Feed not loading (MacBook)

PlanPremiumCountrySwitzerlandDeviceMacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)Operating SystemiOS 10.14.3 My Question or IssueSo I am following my friends via Spotify and they can see my activity but I can't see theirs. I already acivated t...

user-removed
Visitor
Plan Premium Country Switzerland Device MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) Operating System iOS 10.14.3 My Question or Issue So I am following my friends via Spoti...
2019-03-12 9:13:07 PM
2019-03-15 3:16:55 PM
Guido
Spotify Legend
510 Views
1 replies
1 likes

510 Views
1 replies
1 likes

Superuser Contribution Can't play any music

I'm using spotify on my windows10 Laptop and it can't play any music or find any music. I already tried to reinstall but it didn't help. The webPlayer finds and can show music but won't play anything either. PlanFreeCountryGermanyDeviceWindows 10

nic3z
Casual Listener
I'm using spotify on my windows10 Laptop and it can't play any music or find any music. I already tried to reinstall but it didn't help. The webPlayer finds and can show music but won't play anything...
2019-03-14 11:36:53 AM
2019-03-15 2:35:15 PM
Guido
Spotify Legend
478 Views
5 replies
0 likes

478 Views
5 replies
0 likes

Superuser Contribution Adding a new radio station unavailable

PlanPremiumCountryUSDeviceMacbook Pro 2014Operating SystemiOS 10My Question or IssueThe "Add New" button is no longer available on the Radio page, and the list of recommended stations has been reduced to like 8 choices. What up?

1234190979
Casual Listener
Plan Premium Country US Device Macbook Pro 2014 Operating System iOS 10 My Question or Issue The "Add New" button is no longer available on the Radio page, and the list of recommended statio...
2019-03-14 8:39:26 PM
2019-03-15 2:27:31 PM
Guido
Spotify Legend
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Spotify blank screen, wont work at all.

PlanPremium Device(Macbook Air) My Question or Issue Hi, so my problem is that Spotify on my laptop isn't working at all. Every time I open it, it just has a blank screen even if I leave it for a long time. I have tried reinstalling and deleting Spot...

spotuser105
Newbie
Plan Premium Device (Macbook Air) My Question or Issue Hi, so my problem is that Spotify on my laptop isn't working at all. Every time I open it, it just has...
2019-03-15 2:11:40 AM
2019-03-15 10:14:12 AM
Loxer
Community Legend
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Solved!! I add a song to my Playlist but it does not show up in it , when i add it again it says already in

PlanFreeIndia DeviceMacBook Air 2017Operating SystemMacOS Mojave 10.14.2I have been trying to add songs to my Playlist, I've set show Unavailable songs to turned On, But still, I can't see certain songs being added. Also if I try to play those songs ...

Nishant26
Regular
Plan Free India Device MacBook Air 2017 Operating System MacOS Mojave 10.14.2 I have been trying to add songs to my Playlist, I've set show Unavailable songs to turned On...
2019-03-11 8:57:44 AM
2019-03-12 10:30:37 PM
Nishant26
Regular
858 Views
5 replies
0 likes

858 Views
5 replies
0 likes

Can's play any song on mac

Free/Premium PremiumCountry Australia Device Macbook Pro w Retina 2014Operating System 10.14 Mojave My Question or IssueAt first it only plays songs that have been cached on the mac, couldn't any other new songs found in the search bar or playlists. ...

b7su_koqq-o68
Casual Listener
Free/Premium Premium Country Australia Device Macbook Pro w Retina 2014 Operating System 10.14 Mojave My Question or Issue At first it only plays songs that have been cached...
2019-03-12 7:15:42 AM
2019-03-12 2:58:16 PM
Loxer
Community Legend
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Superuser Contribution Mobile app using data when playing on desktop

PlanPremiumCountryNetherlandsDeviceDesktop & Android PhoneOperating SystemWindows 10 Pro & Android 7.0 My Question or IssueGood afternoon. So I am playing Spotify from my desktop all day. I also have my phone connected to spotify, but I shut it down....

MarkDuijf
Casual Listener
Plan Premium Country Netherlands Device Desktop & Android Phone Operating System Windows 10 Pro & Android 7.0 My Question or Issue Good afternoon. So I am playing Spotif...
2019-03-07 2:49:39 PM
2019-03-11 3:55:45 PM
MarkDuijf
Casual Listener
1459 Views
4 replies
0 likes
Android
data usage
Desktop

1459 Views
4 replies
0 likes

Superuser Contribution Search function on Spotify

Hi,When I’m searching for a song on Spotify I would like to see if this song is already in some of my playlists or not. Is this an option yet?Now I have to choose to search ‘in a personal playlist’ or search on Spotify itself. I would be handy if we ...

kim91
Regular
Hi, When I’m searching for a song on Spotify I would like to see if this song is already in some of my playlists or not. Is this an option yet? Now I have to choose to search ‘in a personal pla...
2019-03-08 11:08:05 AM
2019-03-10 2:08:30 PM
Guido
Spotify Legend
645 Views
1 replies
0 likes
Other

645 Views
1 replies
0 likes

Superuser Contribution Spotify crashes after 15 seconds

PlanPremiumCountryUSADeviceMacBook pro late 2013Operating SystemmacOS Mojave 10.14.3 I noticed my friend list wasn't showing anything so I did a clean install and re-downloaded the app and now after about 15 seconds, the app crashes. I've done numero...

jnlo18
Casual Listener
Plan Premium Country USA Device MacBook pro late 2013 Operating System macOS Mojave 10.14.3 I noticed my friend list wasn't showing anything so I did a clean install and re-downl...
2019-03-08 4:31:11 AM
2019-03-10 1:57:56 PM
Guido
Spotify Legend
593 Views
3 replies
0 likes

593 Views
3 replies
0 likes

Solved!! songs won't play, all saved playlists are empty

so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random songs, not all. however from yesterday, no song plays...

anabananaxx
Regular
so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random so...
2019-02-14 7:50:00 AM
2019-03-10 12:37:09 PM
rodion_n
Newbie
5024 Views
14 replies
2 likes

5024 Views
14 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts