Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3814 Views
1 replies
0 likes

3814 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5999 Views
1 replies
0 likes

5999 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4142 Views
1 replies
3 likes

4142 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40549 Views
19 replies
1 likes
music stops

40549 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166083 Views
0 replies
35 likes
Mac

166083 Views
0 replies
35 likes

Stream SAME song at SAME time on TWO desktops in SAME house

PlanPremiumCountryUSADeviceMacbook, Macbook ProOperating SystemLatest OS My Question or IssueI am hosting a party. I do not have wireless bluetooth speakers. However, I do have speakers that I regularly plug into with an AUX cable. I want to play the...

spots2
Newbie
Plan Premium Country USA Device Macbook, Macbook Pro Operating System Latest OS My Question or Issue I am hosting a party. I do not have wireless bluetooth speakers. However,...
2019-03-26 9:04:56 PM
2019-03-28 4:58:43 PM
Bethany_Dawn
Community Legend
479 Views
1 replies
0 likes

479 Views
1 replies
0 likes

Superuser Contribution Question about Playlists

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one be on the second one. I wish there was a way to "Skip D...

Itsspicyt
Casual Listener
So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one...
2019-03-27 1:17:30 AM
2019-03-28 4:34:20 PM
Guido
Spotify Legend
413 Views
1 replies
0 likes
Help

413 Views
1 replies
0 likes

Solved!! Unavailable songs not greyed-out in my playlist

Premium plan, Canada, Macbook Pro 15" Mid 2014, macOS 10.12.6 I created a playlist using the desktop app, selecting songs that are available (not greyed-out). However, several songs are not playable. When I view the playlist via a web browser, they a...

djmarfmarf
Regular
Premium plan, Canada, Macbook Pro 15" Mid 2014, macOS 10.12.6 I created a playlist using the desktop app, selecting songs that are available (not greyed-out). However, several song...
2019-03-25 2:49:56 PM
2019-03-27 10:13:28 PM
Bittencourt
Spotify Star
1516 Views
8 replies
0 likes
macOS X
Unavailable songs

1516 Views
8 replies
0 likes

Bring back search bar in all pages

After a recent Spotify for Mac update, I have noted that the search bar has disappeared from all pages, in favor of a new "search" item in the left menu. I personally (and think a lot of people do) use the search bar very frequently and it is very in...

morayb
Casual Listener
After a recent Spotify for Mac update, I have noted that the search bar has disappeared from all pages, in favor of a new "search" item in the left menu. I personally (and think a lot of people do) u...
2019-03-25 8:10:31 PM
2019-03-27 2:17:52 PM
Bittencourt
Spotify Star
737 Views
5 replies
7 likes

737 Views
5 replies
7 likes

Spotify Won't Play Selected Music

Plan: PremiumCountryUSA DeviceMacBook Pro 2014Operating SystemMacOS Sierra VersionVersion 10.12.06 My Question or IssueWhenever I try to play a song that I select manually, it keeps stating that "Spotify can't play this file right now. If you have it...

gingerpanther12
Newbie
Plan: Premium Country USA Device MacBook Pro 2014 Operating System MacOS Sierra Version Version 10.12.06 My Question or Issue Whenever I try to play a song tha...
2019-03-25 8:45:48 PM
2019-03-26 10:08:08 AM
Nico
Community Legend
498 Views
1 replies
0 likes

498 Views
1 replies
0 likes

Can's install Spotify Desktop for Mac

Hi, I've being using Spotify properly for several years, with no problem. Yesterday, I found the app unistalled and downloaded a new version (I did nothing, it was an strange automatic process). The problem is that the new installation allways stuck....

MAstilleroF
Newbie
Hi, I've being using Spotify properly for several years, with no problem. Yesterday, I found the app unistalled and downloaded a new version (I did nothing, it was an strange automatic proce...
2019-03-25 2:09:50 PM
2019-03-25 9:27:29 PM
Bittencourt
Spotify Star
676 Views
1 replies
0 likes
Desktop
installation
Mac

676 Views
1 replies
0 likes

Will only play random songs?!

PlanPremiumCountry DeviceMacbook ProOperating SystemIOS is up to date My Question or IssueEverytime I go to play music on my macbook, I'll click a song on one of my playlists, then after that completely random songs come on? I just want it to stay on...

OliviaP21
Newbie
Plan Premium Country Device Macbook Pro Operating System IOS is up to date My Question or Issue Everytime I go to play music on my macbook, I'll click a song on one of my play...
2019-03-25 6:49:17 PM
2019-03-25 9:20:35 PM
Bittencourt
Spotify Star
553 Views
1 replies
0 likes

553 Views
1 replies
0 likes

spotify does not update music list correctly

Plan Family Premium Country Chile DeviceMAC DESKTOPOperating SystemIOS X EL CAPITAN My Question or Issue Well I can open Spotify and install in my mac, buth the list in this mac don't uptade and i can't lesing the music i search...i try desinstall an...

Almirante_Adama
Newbie
Plan Family Premium Country Chile Device MAC DESKTOP Operating System IOS X EL CAPITAN My Question or Issue Well I can open Spotify and install in my mac, bu...
2019-03-25 5:26:36 PM
420 Views
0 replies
0 likes

420 Views
0 replies
0 likes

Spotify should separate the "artists" and "friends", not mix them.

Artists and friends that i follow must appear separately, not mixed.With the new update, in the artists section, only the artist you follow appears in the "artists" menu. These artists should not appear in the "following" menu of the user.This is bas...

03-ckyvl_ivh5
Roadie
Artists and friends that i follow must appear separately, not mixed. With the new update, in the artists section, only the artist you follow appears in the "artists" menu. These artists should not a...
2019-03-23 1:18:14 PM
2019-03-24 1:09:41 PM
03-ckyvl_ivh5
Roadie
875 Views
2 replies
1 likes
artists
Friends
Separate

875 Views
2 replies
1 likes

Solved!!Superuser Contribution How to display all songs on Artist's Page

Plan : PremiumCountry : Japan Device : Macbook and iPhone My Question or Issue : Are there any methods to display all songs on Artist's page? There are "Popular" and "Album & EP" sections but I can't find the way to display all songs at once.Thank yo...

chappie165
Casual Listener
Plan : Premium Country : Japan Device : Macbook and iPhone My Question or Issue : Are there any methods to display all songs on Artist's page? There are "Popular" and...
2019-03-16 2:25:33 PM
2019-03-24 8:14:25 AM
chappie165
Casual Listener
841 Views
4 replies
0 likes

841 Views
4 replies
0 likes

Ads Freezing

PlanFreeCountry USADeviceMacbook AirOperating SystemMaverics~Mojave My Question or Issue The ads that are being displayed freeze. It freezes the entire app and it doesn't UNfreeze on its own. I have to either click pause/play (sometimes repeatedly), ...

arthurmaturo
Casual Listener
Plan Free Country USA Device Macbook Air Operating System Maverics~Mojave My Question or Issue The ads that are being displayed freeze. It freezes the entire app ...
2019-03-02 10:38:09 PM
2019-03-24 4:31:30 AM
roxannebdk
Casual Listener
2744 Views
2 replies
9 likes

2744 Views
2 replies
9 likes

Superuser Contribution Unfollowing artists against my will

Hello. Constantly artists become unfollowed from my profile, without me taking any action. I am 200% sure I did follow some artists several times, and still become unfollowed after some time. Plan PremiumCountry RomaniaDevice iPhone 8Operating System...

VladBusca
Music Fan
Hello. Constantly artists become unfollowed from my profile, without me taking any action. I am 200% sure I did follow some artists several times, and still become unfollowed after some time. &...
2018-12-02 1:01:57 PM
2019-03-23 4:36:12 PM
Guido
Spotify Legend
3380 Views
11 replies
5 likes

3380 Views
11 replies
5 likes

Mac app crashes around 2 minute mark

PlanPremiumCountryIndiaDeviceMacBook Pro (Mid 2015)Operating SystemmacOS High Sierra 10.13.6 My Question or IssueI have the same issue as this poster on my Mac (running Spotify 1.1.2.285.ga97985ef) except that for me the app crashes around the 1 minu...

Anjadekar
Regular
Plan Premium Country India Device MacBook Pro (Mid 2015) Operating System macOS High Sierra 10.13.6 My Question or Issue I have the same issue as this poster on my Mac (running Spoti...
2019-03-23 3:27:36 PM
500 Views
0 replies
0 likes

500 Views
0 replies
0 likes

Can't show spotify status on discord

PlanPremiumCountryIndonesiaDeviceIphone 6s , Macbook air early 2015OSiOS 12.1.4 , High Sierra Hi all, why i can't show up my spotify status on my discord.i already make sure that on my iphone & macbook have the same user then tried connect my account...

parchiclarino
Newbie
Plan Premium Country Indonesia Device Iphone 6s , Macbook air early 2015 OS iOS 12.1.4 , High Sierra Hi all, why i can't show up my spotify status on my discord. i already m...
2019-03-23 2:40:50 AM
2019-03-23 12:25:29 PM
marcaevans
Composer
1474 Views
1 replies
0 likes
discord fix issue bug
macbook air

1474 Views
1 replies
0 likes

Solved!! [bug][macOs][Playlists] Lost addition date on songs added prior to the 1st of February 2019

Device(Macbook Pro)Operating System(macOs) IssueIt looks like the database has pruned on the 1st of February 2019 the song added date information on all the songs on all the playlists created by my account. This is very annoying as now I'm not able t...

junglejunkie
Casual Listener
Device (Macbook Pro) Operating System (macOs) Issue It looks like the database has pruned on the 1st of February 2019 the song added date information on all the songs on all the pla...
2019-03-23 8:21:50 AM
2019-03-23 12:02:56 PM
junglejunkie
Casual Listener
1907 Views
4 replies
0 likes
bug

1907 Views
4 replies
0 likes

Local Files Not Playing Properly

PlanPremiumCountryUK DeviceSamsung Galaxy s6 Edge My Question or IssueI have some local files on my Laptop, and they play fine there, and when I try to play them through my phone, they don't play from the queue e.g. if I select one on my phone from t...

K00lDudE1
Casual Listener
Plan Premium Country UK Device Samsung Galaxy s6 Edge My Question or Issue I have some local files on my Laptop, and they play fine there, and when I try to play them through m...
2019-03-19 9:20:18 PM
2019-03-21 6:26:56 PM
marcaevans
Composer
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Spotify no longer recognizes local files

Plan : PremiumCountry : FranceOperating System : Mac Before, Spotify linked my local files to the titles in the Spotify catalog (when my local titles were properly tagged) which was convenient for migrating my entire iTunes library to Spotify. But no...

valentinld
Casual Listener
Plan : Premium Country : France Operating System : Mac Before, Spotify linked my local files to the titles in the Spotify catalog (when my local titles were properly tagged) which was conv...
2019-03-20 3:44:21 AM
2019-03-21 5:13:38 PM
Bittencourt
Spotify Star
709 Views
5 replies
0 likes

709 Views
5 replies
0 likes

Superuser Contribution How can I consistently rate songs to improve recommendation?

PremiumCanadaMacBook PromacOS 10 I am on my trial period for Premium. I am trying Spotify because of the reputation for giving good song recommendations. There is either an inconsistency or there is something I am doing wrong that someone can correct...

abd00s
Visitor
Premium Canada MacBook Pro macOS 10 I am on my trial period for Premium. I am trying Spotify because of the reputation for giving good song recommendations. There is either...
2019-03-16 9:35:12 PM
2019-03-20 11:01:48 PM
rupert1020
Music Fan
3629 Views
4 replies
1 likes

3629 Views
4 replies
1 likes

Play/Pause keys not working on Mac

A brief description of the issue: After using youtube in any capacity, play/pause key ceases to function in Spotify without closing chromeSteps to reproduce the issue:Open Spotify and ChromeStart a playlistPlay and pause a youtube videoWhat steps you...

yashkin0
Casual Listener
A brief description of the issue: After using youtube in any capacity, play/pause key ceases to function in Spotify without closing chrome Steps to reproduce the issue: Open Spotify and Chrome Sta...
2019-03-19 3:08:42 AM
2019-03-20 9:08:08 PM
marcaevans
Composer
690 Views
1 replies
0 likes
macbook pro
media keys
Premium

690 Views
1 replies
0 likes

Some songs won't play

PlanPremiumPortugal DeviceMacbook Pro late 2012Operating SystemMacOS Mojave Sometimes I try to play songs and they won't play. The progress bar is there, I can "pause" the song but it's not playing anything. Plus, the artwork is black and has no info...

marusero97
Casual Listener
Plan Premium Portugal Device Macbook Pro late 2012 Operating System MacOS Mojave Sometimes I try to play songs and they won't play. The progress bar is there, I can "pause" the...
2019-03-20 7:01:31 PM
2019-03-20 7:26:17 PM
marcaevans
Composer
448 Views
1 replies
1 likes

448 Views
1 replies
1 likes

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