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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 866 Views
  • 1 replies
  • 0 likes
  • 866 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1331 Views
  • 1 replies
  • 3 likes
  • 1331 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35082 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35082 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162442 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162442 Views
  • 0 replies
  • 34 likes

Favorite songs gone

PlanFreeCountry candaDeviceMacbook Pro late 2017Operating SystemMacOS 10When i go to my favourite songs it just tell me that anything i favourite will appear here and shows a go to browse button, instead of showing me my favourited songs despite havi...

  • Newbie
  • Plan Free Country  canda Device Macbook Pro late 2017 Operating System MacOS 10 When i go to my favourite songs it just tell me that anything i favourite will appear here and shows a go ...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Can not access Spotify web pages on iMac with any browser

PlanFree/PremiumCountry AustraliaDeviceiMacOperating SystemIOS10:14:2 My Question or Issue I am not able to access any Spotify web sites on my home iMac using any web browser other than this community and my home page (https://open.spotify.com/settin...

  • Newbie
  • Plan Free/Premium Country  Australia Device iMac Operating System IOS10:14:2   My Question or Issue  I am not able to access any Spotify web sites on my home iMac using any w...
  • dmoney23
  • Regular
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

No ability to start radio from a playlist

Plan: PremiumCountry: United StatesDevice: Macbook Pro late 2016Operating System: MacOS MojaveMy Question or IssueI'm not able to start a radio station from a playlist. It doesn't appear as an option when clicking on the three dots next to "Play." Pl...

Screen Shot 2018-12-19 at 11.12.52 AM.png
  • Newbie
  • Plan: Premium Country: United States Device: Macbook Pro late 2016 Operating System: MacOS Mojave My Question or Issue I'm not able to start a radio station from a playlist. ...
  • mzw4
  • Newbie
  • 927 Views
  • 3 replies
  • 1 likes
  • Premium
    Radio
  • 927 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify begins playing random music

When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have the music paused it will begin playing again later...

  • Newbie
  • When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have...
  • Jemi
  • Spotify Legend
  • 103316 Views
  • 5 replies
  • 2 likes
  • 103316 Views
  • 5 replies
  • 2 likes

Solved!! Adding a song from one playlist to another playlist

PlanPremiumUSA Device Iphone and macbook My Question or Issue When I am playing one of my playlists and I want to add a song on that playlist to another playlist, when I click to add to playlist - only 4 playlists pop up to choose from, but I have so...

  • Visitor
  •   Plan Premium USA   Device  Iphone and macbook    My Question or Issue   When I am playing one of my playlists and I want to add a song on that playlist to an...
  • Loxer
  • Spotify Star
  • 1189 Views
  • 5 replies
  • 0 likes
  • 1189 Views
  • 5 replies
  • 0 likes

[All Platforms][Playlists] Your recomendation system is kind of broken

Hello Spotify Team and fellow Music Streamers, So to explain what i think should be changed i have toto expla first what i did. To simplify things i will call the genres A and B I made a playlist with songs of two different genres (A and B) and after...

  • Newbie
  • Hello Spotify Team and fellow Music Streamers,   So to explain what i think should be changed i have toto expla first what i did. To simplify things i will call the genres A and B   I m...
  • Loxer
  • Spotify Star
  • 647 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 647 Views
  • 1 replies
  • 0 likes

Solved!! Default shuffle on all devices even though I have premium account and shuffle is turned off

Please help, I'm going nuts here. When I select a track in an album or playlist and it goes to the next teach, it automatically shuffles to a track in my saved songs. On my mac as well as on my phone. Of course I have the shuffle button turned off an...

  • Casual Listener
  •   Please help, I'm going nuts here. When I select a track in an album or playlist and it goes to the next teach, it automatically shuffles to a track in my saved songs. On my mac as well as on ...
  • Desigenersocks
  • Casual Listener
  • 397 Views
  • 1 replies
  • 1 likes
  • 397 Views
  • 1 replies
  • 1 likes

[Playlists] View all Playlist Followers

Hello, Spotify plays all tracks from my imported itunes playlists on my iphone 7 and also on my macbook pro (all updates are done on both devices), spotify plays all tracks from my spotify playlists on connected devices like the soundtouch devices. I...

  • Newbie
  • Hello,   Spotify plays all tracks from my imported itunes playlists on my iphone 7 and also on my macbook pro (all updates are done on both devices), spotify plays all tracks from my spotify p...
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Spotify Family Plan Very Confusing

I signed up for a premium family subscription and have invited my family members to join. My daughter opened the email that contained the invite and accepted. This takes her to a log in page. It will not accept the password I created as the account o...

  • Newbie
  • I signed up for a premium family subscription and have invited my family members to join. My daughter opened the email that contained the invite and accepted. This takes her to a log in page. It will...
  • mullinser
  • Newbie
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Music being added to playlist after listening automatically

PlanPremiumCountryUK Device(iPhone 6s+PC)Operating System(iOS+Windows 10) My Question or Issue I'm not sure why, but if I listen to a song on spotify, it will be added to my main playlist after its finished. It appears at the top of the playlist even...

  • Newbie
  • Plan Premium Country UK  Device (iPhone 6s+PC) Operating System (iOS+Windows 10)   My Question or Issue  I'm not sure why, but if I listen to a song on spotify, it will be ad...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Half my library disappeared

Hi, I was browsing through my library and cleaning old tunes I don't listen to anymore. I probably clicked the wrong button at some point and now 70% of my library has disappeared. Hundreds and hundreds of titles have been deleted from library. I fee...

  • Newbie
  •   Hi,   I was browsing through my library and cleaning old tunes I don't listen to anymore. I probably clicked the wrong button at some point and now 70% of my library has disappeared. H...
  • Loxer
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm about to cancel my subscription due to how crappy the desktop app is

PlanPremiumCountry USA DeviceiMac late 2015 Operating SystemMac OS 10.14.2 My Question or Issue I have been paying for a subscription for almost 5 years now, and have for the most part enjoyed the service. Having access to the music is great. The thi...

  • Casual Listener
  •   Plan Premium Country USA   Device iMac late 2015   Operating System Mac OS 10.14.2  My Question or Issue   I have been paying for a subscription for almost 5 ye...
  • Peter
  • Spotify Legend
  • 583 Views
  • 2 replies
  • 0 likes
  • 583 Views
  • 2 replies
  • 0 likes

Profile name and picture is not right in desktop

Hi Himy desktop app is acting weirdmy profile name and pic is not suited to the account anyone is familiar with this?

Screen Shot 2018-12-29 at 10.14.57.png
  • Casual Listener
  •   Hi Hi my desktop app is acting weird my profile name and pic is not suited to the account  anyone is familiar with this?  
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Code 11/126 Macbook

PlanPremiumCountry UKDeviceMacBook Pro 2019Operating SystemMacOS Mojave 10.14My Question or IssueHi there,I have been operating Spotify comfortably on my MacBook Pro for 4 months with a premium account, however, soon I will be working in areas withou...

  • Casual Listener
  • Plan Premium Country  UK Device MacBook Pro 2019 Operating System MacOS Mojave 10.14 My Question or Issue Hi there, I have been operating Spotify comfortably on my MacBook Pro for 4 mo...
  • Loxer
  • Spotify Star
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Spotify App Won't Launch (Mac)

Plan: PremiumCountry: USA DeviceMacbook Pro 13" - 2017Operating SystemiOS 10.12.5 My Question or IssueThe spotify app won't launch. Here's what I was doing when I found the problem:1. navigate to the applications folder in Finder2. Double click on th...

  • Newbie
  • Plan: Premium Country: USA   Device Macbook Pro 13" - 2017 Operating System iOS 10.12.5   My Question or Issue The spotify app won't launch. Here's what I was doing when I found th...
  • landonharris88
  • Composer
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

Spotify keeps jumping to random songs after a minute of playback

PlanPremiumCountry DeviceMacbook ProOperating SystemOS X (latest update) My Question or IssueIf I select a song to play, after ~45s - 1m, it goes to another song in the playlist. I can't listen to a single song without it jumping to another song. I'v...

  • Regular
  •   Plan Premium Country   Device Macbook Pro Operating System OS X (latest update)   My Question or Issue If I select a song to play, after ~45s - 1m, it goes to another song...
  • Bittencourt
  • Spotify Star
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Playlists from iTunes not playing properly in Spotify

PlanPremiumCountry Canada DeviceiMac and iPhoneOperating SystemMacOS My Question or Issue On my iMac, all my iTunes playlists show up in Spotify in the iTunes section, so I dragged one from the iTunes section and into the Spotify playlist section so ...

  • Music Fan
  • Plan Premium Country Canada   Device iMac and iPhone Operating System MacOS   My Question or Issue  On my iMac, all my iTunes playlists show up in Spotify in the iTunes secti...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Playlist ordering

PlanPremiumCountry CanadaDevice Macbook Pro late 2016Operating SystemOSXMy Question or Issue So I already know that for some bizarre reason, you cannot order your playlists alphabetially. This is beyond baffling as to why, but I want to ask how peopl...

  • Music Fan
  • Plan Premium Country  Canada Device  Macbook Pro late 2016 Operating System OSX My Question or Issue  So I already know that for some bizarre reason, you cannot order you...
  • landonharris88
  • Composer
  • 521 Views
  • 5 replies
  • 1 likes
  • 521 Views
  • 5 replies
  • 1 likes

Solved!! Did spotify get rid of local files

All the music I added from my computer are grayed out wont play anymore, local files is also gone? (i have a macbook)

  • Casual Listener
  •   All the music I added from my computer are grayed out wont play anymore, local files is also gone? (i have a macbook)
  • tensvtthirtynin
  • Casual Listener
  • 6186 Views
  • 3 replies
  • 0 likes
  • 6186 Views
  • 3 replies
  • 0 likes

Download location

Spotify Premium [build 1.0.96.181.gf6bc1b6b]DeviceMac Pro desktopOperating SystemmacOS Mojave 10.14.2My Question or IssueHi. I've just joined Spotify, so please forgive the simple request, but where are song downloads stored in macOS Mojave?

  • Newbie
  • Spotify Premium [build 1.0.96.181.gf6bc1b6b] Device Mac Pro desktop Operating System macOS Mojave 10.14.2 My Question or Issue Hi. I've just joined Spotify, so please forgive the simple re...
  • Loxer
  • Spotify Star
  • 10053 Views
  • 3 replies
  • 0 likes
  • 10053 Views
  • 3 replies
  • 0 likes