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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3186 Views
  • 1 replies
  • 0 likes
  • 3186 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2286 Views
  • 1 replies
  • 3 likes
  • 2286 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37128 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37128 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163802 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163802 Views
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  • 34 likes

"Follow Friends" stuck on loading

Premium/USAmacOS High Sierra I've been trying to follow Facebook friends on Spotify, but it the page is just stuck on the loading screen (see screenshot). I've tried restarting, logging in and out of spotify, but nothing seems to work.

  • Newbie
  •   Premium/USA macOS High Sierra   I've been trying to follow Facebook friends on Spotify, but it the page is just stuck on the loading screen (see screenshot). I've tried restarting, lo...
  • Loxer
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Playlist reverse order on iMac desktop

Plan PremiumCountry Denmark Device iMac 2007Operating System iOS X I can not reverse playlists on my iMac desktop, so I can play newest first (can do it on my iPhone)My Question or Issue

  • Newbie
  • Plan  Premium Country Denmark   Device  iMac 2007 Operating System  iOS X    I can not reverse playlists on my iMac desktop, so I can play newest first (ca...
  • Loxer
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

am I being hacked or is this a bug?

PlanPremium (student plan i think)Country AustraliaDeviceLatest MacBook Air (2018)Operating System- My Question or Issue everytime i open up my laptop it says someone is trying to log into my spotify account and then it says their IP Address.it asks ...

  • Newbie
  •   Plan Premium (student plan i think) Country  Australia Device Latest MacBook Air (2018) Operating System -   My Question or Issue  everytime i open up my laptop it sa...
  • Loxer
  • Community Legend
  • 1686 Views
  • 1 replies
  • 0 likes
  • bug
    Hacker
    Help me!
  • 1686 Views
  • 1 replies
  • 0 likes

Old saved music doesn't appears

PlanPremiumCountryFrance DeviceMacbook Pro (+ Windows + iPhone) My Question or IssueI tried to install Spotify on my Macbook Pro after a factory reset. But in my saved titles, I can't see my old songs, those saved before I setup Spotify on the comput...

  • Regular
  • Plan Premium Country France   Device Macbook Pro (+ Windows + iPhone)     My Question or Issue I tried to install Spotify on my Macbook Pro after a factory reset. But in my s...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Buttons in polish version are unreachable

Plan PremiumCountry PolandDeviceMacbook Pro Mid 2012Operating SystemmacOS Mojave My Question or IssueButtons in playlist view are unreachable, becouse of polish version text showing number of subscribers.I hope that helps you out.

  • Newbie
  • Plan   Premium Country  Poland Device Macbook Pro Mid 2012 Operating System macOS Mojave   My Question or Issue Buttons in playlist view are unreachable, becouse of...
  • Maxim
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • Bug Playlist
  • 506 Views
  • 1 replies
  • 0 likes

Where is the Shuffle button on MacOs ?!?!>

Hi there,I'm using using Spotify version 1.0.96.181.gf6bc1b6b, opn MacOS 10.14.2 Mojave. My queue is empty, but when I pull up a playlist, it will only play the list in sequence. No shuffle goodness available. Screenshot below. Where's that confounde...

Spotifynoshyuffle.png
  • Casual Listener
  •     Hi there, I'm using using Spotify version 1.0.96.181.gf6bc1b6b, opn MacOS 10.14.2 Mojave.   My queue is empty, but when I pull up a playlist, it will only play the list i...
  • tgkramer
  • Casual Listener
  • 699 Views
  • 1 replies
  • 0 likes
  • 699 Views
  • 1 replies
  • 0 likes

Favorite songs gone

PlanFreeCountry candaDeviceMacbook Pro late 2017Operating SystemMacOS 10When i go to my favourite songs it just tell me that anything i favourite will appear here and shows a go to browse button, instead of showing me my favourited songs despite havi...

  • Newbie
  • Plan Free Country  canda Device Macbook Pro late 2017 Operating System MacOS 10 When i go to my favourite songs it just tell me that anything i favourite will appear here and shows a go ...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
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Can not access Spotify web pages on iMac with any browser

PlanFree/PremiumCountry AustraliaDeviceiMacOperating SystemIOS10:14:2 My Question or Issue I am not able to access any Spotify web sites on my home iMac using any web browser other than this community and my home page (https://open.spotify.com/settin...

  • Newbie
  • Plan Free/Premium Country  Australia Device iMac Operating System IOS10:14:2   My Question or Issue  I am not able to access any Spotify web sites on my home iMac using any w...
  • dmoney23
  • Regular
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

No ability to start radio from a playlist

Plan: PremiumCountry: United StatesDevice: Macbook Pro late 2016Operating System: MacOS MojaveMy Question or IssueI'm not able to start a radio station from a playlist. It doesn't appear as an option when clicking on the three dots next to "Play." Pl...

Screen Shot 2018-12-19 at 11.12.52 AM.png
  • Newbie
  • Plan: Premium Country: United States Device: Macbook Pro late 2016 Operating System: MacOS Mojave My Question or Issue I'm not able to start a radio station from a playlist. ...
  • mzw4
  • Newbie
  • 1000 Views
  • 3 replies
  • 1 likes
  • Premium
    Radio
  • 1000 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify begins playing random music

When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have the music paused it will begin playing again later...

  • Newbie
  • When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have...
  • Jemi
  • Spotify Legend
  • 109940 Views
  • 5 replies
  • 2 likes
  • 109940 Views
  • 5 replies
  • 2 likes

Solved!! Adding a song from one playlist to another playlist

PlanPremiumUSA Device Iphone and macbook My Question or Issue When I am playing one of my playlists and I want to add a song on that playlist to another playlist, when I click to add to playlist - only 4 playlists pop up to choose from, but I have so...

  • Visitor
  •   Plan Premium USA   Device  Iphone and macbook    My Question or Issue   When I am playing one of my playlists and I want to add a song on that playlist to an...
  • Loxer
  • Community Legend
  • 1286 Views
  • 5 replies
  • 0 likes
  • 1286 Views
  • 5 replies
  • 0 likes

[All Platforms][Playlists] Your recomendation system is kind of broken

Hello Spotify Team and fellow Music Streamers, So to explain what i think should be changed i have toto expla first what i did. To simplify things i will call the genres A and B I made a playlist with songs of two different genres (A and B) and after...

  • Newbie
  • Hello Spotify Team and fellow Music Streamers,   So to explain what i think should be changed i have toto expla first what i did. To simplify things i will call the genres A and B   I m...
  • Loxer
  • Community Legend
  • 961 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 961 Views
  • 1 replies
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Solved!! Default shuffle on all devices even though I have premium account and shuffle is turned off

Please help, I'm going nuts here. When I select a track in an album or playlist and it goes to the next teach, it automatically shuffles to a track in my saved songs. On my mac as well as on my phone. Of course I have the shuffle button turned off an...

  • Casual Listener
  •   Please help, I'm going nuts here. When I select a track in an album or playlist and it goes to the next teach, it automatically shuffles to a track in my saved songs. On my mac as well as on ...
  • Desigenersocks
  • Casual Listener
  • 452 Views
  • 1 replies
  • 1 likes
  • 452 Views
  • 1 replies
  • 1 likes

[Playlists] View all Playlist Followers

Hello, Spotify plays all tracks from my imported itunes playlists on my iphone 7 and also on my macbook pro (all updates are done on both devices), spotify plays all tracks from my spotify playlists on connected devices like the soundtouch devices. I...

  • Newbie
  • Hello,   Spotify plays all tracks from my imported itunes playlists on my iphone 7 and also on my macbook pro (all updates are done on both devices), spotify plays all tracks from my spotify p...
  • user-removed
  • Not applicable
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Spotify Family Plan Very Confusing

I signed up for a premium family subscription and have invited my family members to join. My daughter opened the email that contained the invite and accepted. This takes her to a log in page. It will not accept the password I created as the account o...

  • Newbie
  • I signed up for a premium family subscription and have invited my family members to join. My daughter opened the email that contained the invite and accepted. This takes her to a log in page. It will...
  • mullinser
  • Newbie
  • 596 Views
  • 1 replies
  • 0 likes
  • 596 Views
  • 1 replies
  • 0 likes

Music being added to playlist after listening automatically

PlanPremiumCountryUK Device(iPhone 6s+PC)Operating System(iOS+Windows 10) My Question or Issue I'm not sure why, but if I listen to a song on spotify, it will be added to my main playlist after its finished. It appears at the top of the playlist even...

  • Newbie
  • Plan Premium Country UK  Device (iPhone 6s+PC) Operating System (iOS+Windows 10)   My Question or Issue  I'm not sure why, but if I listen to a song on spotify, it will be ad...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Half my library disappeared

Hi, I was browsing through my library and cleaning old tunes I don't listen to anymore. I probably clicked the wrong button at some point and now 70% of my library has disappeared. Hundreds and hundreds of titles have been deleted from library. I fee...

  • Newbie
  •   Hi,   I was browsing through my library and cleaning old tunes I don't listen to anymore. I probably clicked the wrong button at some point and now 70% of my library has disappeared. H...
  • Loxer
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm about to cancel my subscription due to how crappy the desktop app is

PlanPremiumCountry USA DeviceiMac late 2015 Operating SystemMac OS 10.14.2 My Question or Issue I have been paying for a subscription for almost 5 years now, and have for the most part enjoyed the service. Having access to the music is great. The thi...

  • Casual Listener
  •   Plan Premium Country USA   Device iMac late 2015   Operating System Mac OS 10.14.2  My Question or Issue   I have been paying for a subscription for almost 5 ye...
  • Peter
  • Spotify Legend
  • 640 Views
  • 2 replies
  • 0 likes
  • 640 Views
  • 2 replies
  • 0 likes

Profile name and picture is not right in desktop

Hi Himy desktop app is acting weirdmy profile name and pic is not suited to the account anyone is familiar with this?

Screen Shot 2018-12-29 at 10.14.57.png
  • Casual Listener
  •   Hi Hi my desktop app is acting weird my profile name and pic is not suited to the account  anyone is familiar with this?  
  • 225 Views
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  • 225 Views
  • 0 replies
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Code 11/126 Macbook

PlanPremiumCountry UKDeviceMacBook Pro 2019Operating SystemMacOS Mojave 10.14My Question or IssueHi there,I have been operating Spotify comfortably on my MacBook Pro for 4 months with a premium account, however, soon I will be working in areas withou...

  • Casual Listener
  • Plan Premium Country  UK Device MacBook Pro 2019 Operating System MacOS Mojave 10.14 My Question or Issue Hi there, I have been operating Spotify comfortably on my MacBook Pro for 4 mo...
  • Loxer
  • Community Legend
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes