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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2737 Views
  • 1 replies
  • 0 likes
  • 2737 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2043 Views
  • 1 replies
  • 3 likes
  • 2043 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 36515 Views
  • 19 replies
  • 1 likes
  • music stops
  • 36515 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163471 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163471 Views
  • 0 replies
  • 34 likes

Desktop player is getting hacked by another user

I'm in the middle of listening to a #ThrobackThursday song at work when the music cuts out and starts playing this random explicit rap music. I don't listen to rap. I go back to the playlist I was listening to when I get through half of another song ...

  • Newbie
  • I'm in the middle of listening to a #ThrobackThursday song at work when the music cuts out and starts playing this random explicit rap music. I don't listen to rap. I go back to the playlist I was li...
  • Mantisentil
  • Community Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Solved!! I hit the download button on my iMac. where did it download to and can I delete the download without

PlanPremiumCountryUS DeviceimacOperating Systemos 10.11 My Question or IssueI hit the download button on my iMac. where did it download to and can I delete the download without it deleting my playlist

  • Casual Listener
  • Plan Premium Country US   Device imac Operating System os 10.11   My Question or Issue I hit the download button on my iMac. where did it download to and can I delete the downloa...
  • spotyguy15
  • Casual Listener
  • 925 Views
  • 2 replies
  • 0 likes
  • 925 Views
  • 2 replies
  • 0 likes

Alphabetical sorting of playlists - after all this years still impossible?

PlanPremiumCountryUk DeviceMacbook ProOperating SystemYosemite Firstly, pleae do not delete this thread as has been done to my first one. I'm a PAYING CUSTOMER and I have a valide question/issue. Thank you. The following post is borne out of frustrat...

  • Regular
  • Plan Premium Country Uk   Device Macbook Pro Operating System Yosemite   Firstly, pleae do not delete this thread as has been done to my first one. I'm a PAYING CUSTOMER an...
  • babble2fish
  • Casual Listener
  • 2948 Views
  • 6 replies
  • 28 likes
  • 2948 Views
  • 6 replies
  • 28 likes

Cannot install Spotify: Error code 17

My spotify stopped launching on my laptop a couple of days ago. After a while, I decided to look for a solution, and it seemed that unistalling it would be the best option, so I did it.Once I tried to download and install Spotify, it come up with an ...

  • Casual Listener
  • My spotify stopped launching on my laptop a couple of days ago.  After a while, I decided to look for a solution, and it seemed that unistalling it would be the best option, so I did it. Once ...
  • Loxer
  • Community Legend
  • 699 Views
  • 1 replies
  • 0 likes
  • error17
  • 699 Views
  • 1 replies
  • 0 likes

Spotify constantly skipping to a different song after just a few seconds on macOS

Premium Plan, USA, MacOS Desktop App (same issue on two different system: 2017 iMac, and 2018 iMac Pro) For the past few weeks Spotify goes into fits where it plays 10-15 seconds of a song and then skips to a different song (not even in my playlist o...

  • Newbie
  • Premium Plan, USA, MacOS Desktop App (same issue on two different system: 2017 iMac, and 2018 iMac Pro)   For the past few weeks Spotify goes into fits where it plays 10-15 seconds of a song a...
  • Loxer
  • Community Legend
  • 952 Views
  • 1 replies
  • 0 likes
  • macOS
    skipping
  • 952 Views
  • 1 replies
  • 0 likes

Spotify Mac won't start on Sierra. I have uninstalled and reinstalled, still no worky on 1.X

I have followed the instructions many times for completely uninstalling, but I can't get it to launch. I can't seem to find any logs as to why it's crashing, but I am really frustrated as I can't listen to music as a paid member... PlanPremiumCountry...

  • Newbie
  • I have followed the instructions many times for completely uninstalling, but I can't get it to launch. I can't seem to find any logs as to why it's crashing, but I am really frustrated as I can't lis...
  • Loxer
  • Community Legend
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Add support for Google ChromeCast in MacOS app

My Question or IssueI'd like to be able to connect to my Chromecast enabled devices (Chromecast audio) directly through the MacOS app and not have to use the iOS app to do this.Currently, I can only see 'Spotify Connect' enabled devices in the 'Conne...

  • Newbie
  •   My Question or Issue I'd like to be able to connect to my Chromecast enabled devices (Chromecast audio) directly through the MacOS app and not have to use the iOS app to do this. Currentl...
  • 245 Views
  • 0 replies
  • 1 likes
  • 245 Views
  • 0 replies
  • 1 likes

Mac desktop client showing password as username

Hello,I signed up for a free account, and when using the Mac desktop client (2015 Macbook Pro 15", High Sierra (10.13.6)), it displays my password where the username should be. Also, it does not accept my username when logging in; I must use my email...

  • Newbie
  • Hello, I signed up for a free account, and when using the Mac desktop client (2015 Macbook Pro 15", High Sierra (10.13.6)), it displays my password where the username should be.   Also, it...
  • user-removed
  • Not applicable
  • 341 Views
  • 1 replies
  • 1 likes
  • 341 Views
  • 1 replies
  • 1 likes

Whenever I click on an album it doesn't even load at all

PlanPremiumCountryAustraliaDeviceiMac (late 2015)Operating SystemOS Mojave My Question or IssueI've had this problem where about 80% of the time, I go to click on an album or even search something up, but the album or search result just won't load at...

  • Newbie
  • Plan Premium Country Australia Device iMac (late 2015) Operating System OS Mojave   My Question or Issue I've had this problem where about 80% of the time, I go to click on an album or...
  • Loxer
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Wrapped 2018 playlist not representative

PlanFreeCountryAustraliaDeviceiPhone 8, Macbook Air & IPad Air 2)Operating System(iOS 12) Hi Spotify,I didnt receive an email based on the 2018 wrapped stats. I have been a member of spotify for over a year but only verified today. I searched up the ...

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  • Casual Listener
  • Plan Free Country Australia Device iPhone 8, Macbook Air & IPad Air 2) Operating System (iOS 12)     Hi Spotify, I didnt receive an email based on the 2018 wrapped stats. I h...
  • landonharris88
  • Composer
  • 432 Views
  • 3 replies
  • 1 likes
  • 432 Views
  • 3 replies
  • 1 likes

strawberries and cigarettes - troye sivan/love, simon

hi so where did my top song of the year disappear to who do i contact? sges gone from everyones spotify but i can still play hder from my phone but not mine or anyone elses laptop/device. help. PlanPremiumCountry Netherlands ]

  • Casual Listener
  • hi so where did my top song of the year disappear to who do i contact? sges gone from everyones spotify but i can still play hder from my phone but not mine or anyone elses laptop/device. help. ...
  • goodcliches
  • Casual Listener
  • 20604 Views
  • 4 replies
  • 11 likes
  • 20604 Views
  • 4 replies
  • 11 likes

Lower the ad volume

My Question or Issue Its a pretty awful strategy to annoy people into paying for your service. The ads are intentionally too loud for that purpose and you know that. Its ridiculous.

  • Newbie
  •   My Question or Issue  Its a pretty awful strategy to annoy people into paying for your service. The ads are intentionally too loud for that purpose and you know that. Its ridiculous.
  • Taitsu
  • Newbie
  • 550 Views
  • 2 replies
  • 1 likes
  • 550 Views
  • 2 replies
  • 1 likes

Superuser Contribution Chromecast not connecting

I've been able to connect to my chromecast devices through spotify connect in the past, but as of yesterday, I haven't been able to connect to any chromecast device. I've rebooted everything and tested other apps with the chromecasts, and they seemed...

  • Newbie
  • I've been able to connect to my chromecast devices through spotify connect in the past, but as of yesterday, I haven't been able to connect to any chromecast device. I've rebooted everything and...
  • Colin_S
  • Regular
  • 1099 Views
  • 4 replies
  • 1 likes
  • 1099 Views
  • 4 replies
  • 1 likes

Artist View Track Sort Order

Most of my music collection consists of orchestral music. A big issue is the order of movements are reversed. A symphony album will be sorted from IV - III - II - I. You do not listen to a symphony in reverse order for gods sake. There is no way to s...

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  • Newbie
  •   Most of my music collection consists of orchestral music. A big issue is the order of movements are reversed. A symphony album will be sorted from IV - III - II - I. You do not listen to...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

Spotify sort by title/artist/album/time/popularity then playing a song not working

Plan: PremiumCountry:Australia Device:MacBook Air Early 2015Operating System:iOS 10 My Question or Issue: Hi,Whenever I sort an artist's Songs by either title, artist, album, time or popularity, and then I select a song, it does not play the correct ...

  • Newbie
  • Plan:  Premium Country: Australia  Device: MacBook Air Early 2015 Operating System: iOS 10   My Question or Issue:   Hi, Whenever I sort an artist's Songs by either ti...
  • coolpanama
  • Casual Listener
  • 6597 Views
  • 7 replies
  • 6 likes
  • 6597 Views
  • 7 replies
  • 6 likes

[Desktop MAC] Wrong user name after update

PlanPremiumCountryFranceDeviceMacBook Pro Early 2015Operating SystemMojave 10.14.1 My Question or Issue After upgrading Spotify to version 1.0.95.289.g342899da my user name displayed in the app was changed, as you can see in the following screenshot....

Screenshot 2018-12-14 at 12.08.28.png
  • Newbie
  • Plan Premium Country France Device MacBook Pro Early 2015 Operating System Mojave 10.14.1   My Question or Issue  After upgrading Spotify to version 1.0.95.289.g342899da my u...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Won't play local files

Plan: PremiumCountry: USA Device: iPhone 7+ iOS 12.1, MBP 15" High Sierra This issue happens regardless of the device I'm playing. Simply put, when I try to play a song in Spotify that is a song I have saved locally, it will not play. I get the error...

  • Newbie
  • Plan: Premium Country: USA   Device: iPhone 7+ iOS 12.1, MBP 15" High Sierra   This issue happens regardless of the device I'm playing. Simply put, when I try to play a song in Spoti...
  • 1879 Views
  • 0 replies
  • 1 likes
  • 1879 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Cannot show full podcast lists

PlanFreeDeviceMacbook Pro mid-2015Operating SystemmacOS 10.14.1My Question or Issue From Android version, I can see that I subscribed many podcasts: BUT, at macOS version, I can only see six, I cannot find others!!

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  • Casual Listener
  • Plan Free Device Macbook Pro mid-2015 Operating System macOS 10.14.1 My Question or Issue   From Android version, I can see that I subscribed many podcasts:   BUT, at macOS ve...
  • Peter
  • Spotify Legend
  • 1748 Views
  • 3 replies
  • 0 likes
  • 1748 Views
  • 3 replies
  • 0 likes

[BUG] Elysian artist page conflates at least two different artists.

PlanPremiumCountryUS DeviceMacBook Pro Mojave 10.14.1, repeatable on Pixel 2 XL Android Pie My Question or Issue Navigating to the Elysian artist page through search, or navigating by artist name in other playlists leads to an artist page with differ...

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  • Newbie
  •   Plan Premium Country US   Device MacBook Pro Mojave 10.14.1, repeatable on Pixel 2 XL Android Pie   My Question or Issue  Navigating to the Elysian artist page through...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Play Spotify song from Slack

PlanPremiumCountry United StatesDevice(Macbook Pro late 2014)Operating System(MACOS 10.14) Going off of this question, when using Slack, is there a way that I can click the 'play' button and have it play the full song within the Slack client? Current...

  • Casual Listener
  • Plan Premium Country  United States Device (Macbook Pro late 2014) Operating System (MACOS 10.14)   Going off of this question, when using Slack, is there a way that I can click th...
  • 482 Views
  • 0 replies
  • 5 likes
  • 482 Views
  • 0 replies
  • 5 likes