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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5571 Views
  • 1 replies
  • 0 likes
  • 5571 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7579 Views
  • 1 replies
  • 0 likes
  • 7579 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5164 Views
  • 1 replies
  • 3 likes
  • 5164 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 42906 Views
  • 19 replies
  • 1 likes
  • music stops
  • 42906 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 167432 Views
  • 0 replies
  • 35 likes
  • Mac
  • 167432 Views
  • 0 replies
  • 35 likes

I have totally lost volume control on my macbook - how can I fix this?

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue  
  • Bittencourt
  • Spotify Star
  • 1541 Views
  • 9 replies
  • 0 likes
  • 1541 Views
  • 9 replies
  • 0 likes

Spotify behaviour about bugs

Hello,I'm talking about a specific issue which has already been explained here (the website doesn't allow be to put the link… the topic title is Invisible duplicated album?) but I wanted to say that as a premium member who is paying for a service, th...

  • Casual Listener
  • Hello, I'm talking about a specific issue which has already been explained here (the website doesn't allow be to put the link… the topic title is Invisible duplicated album?) but I wanted to say tha...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Solved!! I have a very specific problem

FreeUSA Macbook AirOS X El Capitan I know you can't download music unless you have Premium. My brother wanted to see whether if the download button on the playlist I was listening to was toggled on, it would ask you to sign up for Premium. I humored ...

  • Casual Listener
  •   Free USA   Macbook Air OS X El Capitan   I know you can't download music unless you have Premium. My brother wanted to see whether if the download button on the playlist I was...
  • dragonstar81
  • Casual Listener
  • 844 Views
  • 2 replies
  • 0 likes
  • Help
  • 844 Views
  • 2 replies
  • 0 likes

Solved!! ERROR CODE 17 ON MAC

Hi everyone, I've been having problems starting using spotify on both of my computers, the same problem: once I've installed the app and it's time to log in, it appears a error code 17, that says: that askme to check out the firewalls or the proxy co...

  • Newbie
  •     Hi everyone, I've been having problems starting using spotify on both of my computers, the same problem: once I've installed the app and it's time to log in, it appears a error code 1...
  • a_girl
  • Newbie
  • 24934 Views
  • 14 replies
  • 5 likes
  • 24934 Views
  • 14 replies
  • 5 likes

Sorting search results feature no longer available on Mac Desktop.

PlanFree/Premium Operating SystemOS X My Question or Issue Why can I no longer sort my search results alphabetically either by artist or song name or album? This was a really useful feature when trying to track down difficult to find tracks or even s...

  • Casual Listener
  • Plan Free/Premium     Operating System OS X   My Question or Issue  Why can I no longer sort my search results alphabetically either by artist or song name or album? ...
  • sandysemeonoff
  • Casual Listener
  • 803 Views
  • 7 replies
  • 5 likes
  • 803 Views
  • 7 replies
  • 5 likes

Things are looking kinda ugly on the artist pages

See attached image. edit: Ok. It resolved itself after like 3 minutes of flipping between other views. Still not ok.

  • Regular
  • See attached image.   edit: Ok. It resolved itself after like 3 minutes of flipping between other views. Still not ok.
  • Bittencourt
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

playlist displayed in random order on desktop?

running spotify on my mac and just curious if anyone has this problem - one of my playlists appears in random order on-screen. i dont mean shuffle mode or anything, i mean the actual display of the songs in the playlist. theyre listed in random order...

  • Newbie
  •   running spotify on my mac and just curious if anyone has this problem - one of my playlists appears in random order on-screen.   i dont mean shuffle mode or anything, i mean ...
  • Loxer
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Song library loaded from drive backup won't update

PlanPremiumCountryCanadaDeviceMacbook Pro late 2017Operating SystemOS Sierra My Question or IssueRecently I had an issue which ended up requiring me to restore my computer from a backup external drive. I had a backup saved from a few months ago that ...

  • Casual Listener
  • Plan Premium Country Canada Device Macbook Pro late 2017 Operating System OS Sierra   My Question or Issue Recently I had an issue which ended up requiring me to restore my computer fr...
  • Maxim
  • Spotify Star
  • 1048 Views
  • 5 replies
  • 0 likes
  • 1048 Views
  • 5 replies
  • 0 likes

"Local Files" tracks disappear when removed from a "Downloaded" playlist

Currently if I add a track from Local Files to a Downloaded playlist and then remove it from the playlist, it disappears from Local Files as well, despite the file being located on my computer. It will also appear as unavailable if I add it to a play...

  • Visitor
  • Currently if I add a track from Local Files to a Downloaded playlist and then remove it from the playlist, it disappears from Local Files as well, despite the file being located on my computer. It wi...
  • 579 Views
  • 0 replies
  • 3 likes
  • 579 Views
  • 0 replies
  • 3 likes

Solved!! Some of my friends don't show in the friend activity box..

Hey, some of my friends don't show in the friend activity box. I'm following about 10 of my friends and only 5 shows? All of them listens frequently.. I'm on a MacBook Pro.

  • Newbie
  •   Hey, some of my friends don't show in the friend activity box. I'm following about 10 of my friends and only 5 shows? All of them listens frequently..  I'm on a MacBook P...
  • ardacebi
  • Composer
  • 855 Views
  • 1 replies
  • 0 likes
  • 855 Views
  • 1 replies
  • 0 likes

I am not offline!

Premium member here, using a Macbook Air. Spotify has been constantly telling me I am offline, when I am not offline. I can't play all of my music when I get this message. This seems to be happening a lot lately. I feel like I am not getting my money...

  • Roadie
  •   Premium member here, using a Macbook Air. Spotify has been constantly telling me I am offline, when I am not offline. I can't play all of my music when I get this message. This seems to be ha...
  • Loxer
  • Community Legend
  • 430 Views
  • 1 replies
  • 1 likes
  • 430 Views
  • 1 replies
  • 1 likes

A few problems and missing features

My Question or Issue I'm a long time premium user on mac and iphone. Generally I love the service, but there are some significant issues that do make me sometimes wonder about other services. I've looked for a feedback forum, but don't see where to p...

  • Music Fan
  •     My Question or Issue  I'm a long time premium user on mac and iphone.   Generally I love the service, but there are some significant issues that do make me sometimes wond...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Facebook follow friends doesn't work

PlanPremiumCountry ItalyDeviceretina MacBook Pro 15" mid 2014 Operating SystemmacOS High Sierra / Android My Question or Issue Hi,Everytime i click on "find friends" on the activity section, to find my friends on facebook, the "FOLLOW" loading lasts ...

Schermata 2019-01-16 alle 14.57.13.png
  • Newbie
  •   Plan Premium Country  Italy Device retina MacBook Pro 15" mid 2014  Operating System macOS High Sierra / Android   My Question or Issue   Hi, Everytime i click...
  • Loxer
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Max volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Player

PlanPremiumCountryMexico Device(Macbook Pro late 2016)Operating System(macOS Mojave) My Question or Issue Maximum volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Player, help!

  • Casual Listener
  •   Plan Premium Country Mexico    Device (Macbook Pro late 2016) Operating System (macOS Mojave)   My Question or Issue  Maximum volume is too low on my Desktop ap...
  • mlozano9
  • Casual Listener
  • 1518 Views
  • 2 replies
  • 0 likes
  • Mac
    volume
  • 1518 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't add device on Premium

PlanPremiumCountryAustriaDeviceMacbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices. Every time I want to add my MacBook Pro as a...

  • Visitor
  • Plan Premium Country Austria Device Macbook Pro   My Question or Issue  I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I cur...
  • Daisy
  • Spotify Legend
  • 1866 Views
  • 5 replies
  • 0 likes
  • Offline Devices
    Premium
    Student
  • 1866 Views
  • 5 replies
  • 0 likes

Folders not shuffling/playing correctly

I have a hierarchy of folders and playlists, some followed, some my own, which I shuffle play to discover new music from diverse genres and sources. However lately when playing the top folder only about 200 tracks from a small handful of playlists wi...

  • Visitor
  • I have a hierarchy of folders and playlists, some followed, some my own, which I shuffle play to discover new music from diverse genres and sources. However lately when playing the top folder only ab...
  • 379 Views
  • 0 replies
  • 1 likes
  • 379 Views
  • 0 replies
  • 1 likes

Abrupt jump mid song to new playlist or single

PlanPremiumCountryUSA DeviceMacbook Pro 2017Operating System10.14.2 Only in the last few weeks, I have noticed a change in the playback of songs. I will choose a playlist and begin listening. About half way or even a quarter of the way through the fi...

  • Newbie
  • Plan Premium Country USA  Device Macbook Pro 2017 Operating System 10.14.2   Only in the last few weeks, I have noticed a change in the playback of songs. I will choose a playlist ...
  • Loxer
  • Community Legend
  • 568 Views
  • 1 replies
  • 1 likes
  • 568 Views
  • 1 replies
  • 1 likes

Solved!! Spotify fails to play the music within the playlist.

I have used Spotify for years. Its been great. Recently, Spotify fails to play the music within the playlist. It plays the songs out of the playlists. Those songs was in the other playlists. After a song is finished, Spotify will skip the sequence of...

  • Casual Listener
  •   I have used Spotify for years. Its been great. Recently, Spotify fails to play the music within the playlist. It plays the songs out of the playlists. Those songs was in the other playli...
  • Loxer
  • Community Legend
  • 922 Views
  • 1 replies
  • 0 likes
  • 922 Views
  • 1 replies
  • 0 likes

Shuffle Button on Desktop

The shuffle button has dissapeared from the whole of my app on my mac, i cannot literally find this on the new update as of course last time it was down next to the 'thumbs up' now. How am i meant to rectify this situation?

  • Newbie
  • The shuffle button has dissapeared from the whole of my app on my mac, i cannot literally find this on the new update as of course last time it was down next to the 'thumbs up' now.  How am i m...
  • Loxer
  • Community Legend
  • 597 Views
  • 1 replies
  • 0 likes
  • Desktop
    Mac
    shuffle
  • 597 Views
  • 1 replies
  • 0 likes