Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3615 Views
1 replies
0 likes

3615 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5854 Views
1 replies
0 likes

5854 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4011 Views
1 replies
3 likes

4011 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40369 Views
19 replies
1 likes
music stops

40369 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165970 Views
0 replies
35 likes
Mac

165970 Views
0 replies
35 likes

The Mac Book app does not play songs

I am using MacBook latest release (2018), when I press the play the song is not advancing...any song...

dorbach
Casual Listener
I am using MacBook latest release (2018), when I press the play the song is not advancing...any song...
2019-01-07 8:25:41 PM
2019-01-08 2:58:38 AM
Bittencourt
Spotify Star
615 Views
5 replies
0 likes

615 Views
5 replies
0 likes

Pictures won't load for certain album covers and playlists

I was having issues with albums and playlists loading. I deleted my cache and did a clean reinstall. This seems to have solved the problem of the music loading, but has created a new problem. All of the album covers are loading for the albums that I ...

1249732942
Newbie
I was having issues with albums and playlists loading. I deleted my cache and did a clean reinstall. This seems to have solved the problem of the music loading, but has created a new problem....
2019-01-07 11:39:23 PM
675 Views
0 replies
0 likes

675 Views
0 replies
0 likes

[Desktop] Edit Local File Information

PlanPremiumCountry USADevice(Macbook Pro early 2015)Operating System(Mac OS Mojave) My Question or Issue I cant see the album art for my local files on my mac but the artwork shows up on my iphone. How can I make the artwork show up on the desktop ap...

jackciarlo01
Regular
Plan Premium Country USA Device (Macbook Pro early 2015) Operating System (Mac OS Mojave) My Question or Issue I cant see the album art for my local files on my m...
2019-01-07 8:28:47 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

No Radio on MacOS

Plan PremiumCountry USADevice Macbook Pro mid 2018 My Question or IssueIt appears that my installation of Spotify does not support radio stations. I can create a "Radio Playlist" for an artist (and presumably for a song) but that just generates a sta...

safetypinner
Regular
Plan Premium Country USA Device Macbook Pro mid 2018 My Question or Issue It appears that my installation of Spotify does not support radio stations. I can create a "Radio ...
2018-12-21 6:17:32 AM
2019-01-07 5:10:01 PM
safetypinner
Regular
1684 Views
5 replies
0 likes

1684 Views
5 replies
0 likes

Spotify >> Multiple Speakers >> MacBook Air

Hi there, To date I have used Airfoil to broadcast music from Spotify off of my MacBook Air to a hodge podge of Airplay connected speakers in my apartment. I've used my iPhone to broadcast to multiple speakers via Airplay with the relatively recent i...

travisfox
Casual Listener
Hi there, To date I have used Airfoil to broadcast music from Spotify off of my MacBook Air to a hodge podge of Airplay connected speakers in my apartment. I've used ...
2019-01-06 7:58:37 AM
762 Views
0 replies
1 likes

762 Views
0 replies
1 likes

I hid the album cover and can not show it again

Hi, I click the maximize icon on the playing now album cover, normally it was getting bigger but this time it's completely hidden. There is no any icon or setting to show it again. Can you help me, please? P.s: I removed the whole cache folder conten...

user-removed
Visitor
Hi, I click the maximize icon on the playing now album cover, normally it was getting bigger but this time it's completely hidden. There is no any icon or setting to show it again. Can you h...
2018-12-28 10:11:10 AM
2019-01-06 7:25:41 AM
anl2282
Casual Listener
1348 Views
5 replies
1 likes

1348 Views
5 replies
1 likes

Error Failed to load Radio-Cant make playlists from songs

I've tried three times to resolve this with chat support, all to no avail. And no follow up.It wasn't my point in the first 3 attempts going into this issue but I'm starting to feel like asking for some money back, on this on what I am notified today...

mtcp
Regular
I've tried three times to resolve this with chat support, all to no avail. And no follow up. It wasn't my point in the first 3 attempts going into this issue but I'm st...
2019-01-01 6:47:42 AM
2019-01-06 2:38:31 AM
Loxer
Community Legend
1145 Views
5 replies
0 likes

1145 Views
5 replies
0 likes

local files can't be played or queued; no error message displayed

Plan: PremiumCountry: USADevice MacBook Pro 2009Operating System: MacOSX 10.10.5 My Question or Issue:Just installed Spotify's Desktop app, added a folder to the local files list, and while all the mp3 files there are displayed, largely with the corr...

Tim02130
Casual Listener
Plan: Premium Country: USA Device MacBook Pro 2009 Operating System: MacOSX 10.10.5 My Question or Issue: Just installed Spotify's Desktop app, added a folder to the local files lis...
2019-01-05 10:26:39 PM
411 Views
0 replies
3 likes

411 Views
0 replies
3 likes

Solved!! Go Back To Original (Spotify) Location for Downloaded/Offline files, Mac

I'm new and quite ignorant here but -- because I'm a reluctant Spotify user in the first place and I dislike streaming in general, I decided to try some downloading music files and using them offline (On my MacBook). Then after I had downloaded sever...

52funy576uygxco
Casual Listener
I'm new and quite ignorant here but -- because I'm a reluctant Spotify user in the first place and I dislike streaming in general, I decided to try some downloading music files and using them offline...
2019-01-02 10:18:06 PM
2019-01-05 7:48:10 PM
Loxer
Community Legend
8575 Views
3 replies
0 likes

8575 Views
3 replies
0 likes

Music stops after viewing mp4 files, anyone got a fix?

So, whenever Im playing some smooth tunes in the background and groovin out and all, while going through video footage everything is good. Except it aint cos the music just stops when the videos stop, so im sitting here flicking dicks and clips and b...

cxincxilla
Newbie
So, whenever Im playing some smooth tunes in the background and groovin out and all, while going through video footage everything is good. Except it aint cos the music just s...
2019-01-05 6:58:08 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

Macbook Spotify Not Syncing?

I use last.fm and have my spotify synced to my discord account and when i'm using spotify on my phone both discord and last.fm show me listening to the songs but when i'm listening on my macbook pro none of the data syncs even though i'm logged into ...

AlbertoAndrade8
Casual Listener
I use last.fm and have my spotify synced to my discord account and when i'm using spotify on my phone both discord and last.fm show me listening to the songs but when i'm li...
2019-01-05 9:24:06 AM
532 Views
0 replies
0 likes
Mac

532 Views
0 replies
0 likes

Music-Jumps-skips-likes-it-is-a-scratched-CD-Every-10secs-or-so

PremiumCountryAustralia DeviceWin 10 PC My Question or IssueI Notice the thread with the same title has been closed as 'solved'.It isnt solved at all. and has started happening to mine as well. A skip every 10-20 seconds. I have tried the 'solutions'...

ynnebbenny
Regular
Premium Country Australia Device Win 10 PC My Question or Issue I Notice the thread with the same title has been closed as 'solved'. It isnt solved at all. and ...
2019-01-05 4:58:01 AM
463 Views
0 replies
0 likes
skipping jumping bumping

463 Views
0 replies
0 likes

[Desktop] [BUG] -- Not seeing the (►) symbol when viewing full album as the track is playing

[Mac Sierra] My Question or IssueI clicked on a track within my "Discover Weekly". I liked the track so I clicked over to the Album containing the track. I can see the track but the UI isn't showing it as currently playing which is an error.

SeanInSeattle
Regular
[Mac Sierra] My Question or Issue I clicked on a track within my "Discover Weekly". I liked the track so I clicked over to the Album containing the track. I can see the track but the UI isn...
2019-01-05 1:50:50 AM
358 Views
0 replies
0 likes

358 Views
0 replies
0 likes

[Desktop] Songs being added to playlist automatically to my own playlist without my consent

PlanFreeCountryUSADeviceMacbook Pro late 2012Operating SystemMacOS Mojave My Question or IssueI just recently degraded from premium but this has happened whether on premium or free. Spotify is adding music to my playlist multiple times for some reaso...

JordanGeorge
Regular
Plan Free Country USA Device Macbook Pro late 2012 Operating System MacOS Mojave My Question or Issue I just recently degraded from premium but this has happened whether on premium o...
2018-12-29 4:26:28 PM
2019-01-04 6:05:54 PM
JordanGeorge
Regular
673 Views
2 replies
0 likes
Fix
Help
music

673 Views
2 replies
0 likes

Release Radar Playlist not Updating

Looks like my Release Radar Playlist is not updating today...dang. Force-quit and restarted the app didn't resolve the issue either.

taylorlacy
Regular
Looks like my Release Radar Playlist is not updating today...dang. Force-quit and restarted the app didn't resolve the issue either.
2019-01-04 5:49:50 PM
365 Views
0 replies
0 likes
Release Radar

365 Views
0 replies
0 likes

"Follow Friends" stuck on loading

Premium/USAmacOS High Sierra I've been trying to follow Facebook friends on Spotify, but it the page is just stuck on the loading screen (see screenshot). I've tried restarting, logging in and out of spotify, but nothing seems to work.

camillesaur
Newbie
Premium/USA macOS High Sierra I've been trying to follow Facebook friends on Spotify, but it the page is just stuck on the loading screen (see screenshot). I've tried restarting, lo...
2019-01-03 6:19:00 PM
2019-01-04 11:24:09 AM
Loxer
Community Legend
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

Playlist reverse order on iMac desktop

Plan PremiumCountry Denmark Device iMac 2007Operating System iOS X I can not reverse playlists on my iMac desktop, so I can play newest first (can do it on my iPhone)My Question or Issue

jenschristian64
Newbie
Plan Premium Country Denmark Device iMac 2007 Operating System iOS X I can not reverse playlists on my iMac desktop, so I can play newest first (ca...
2018-12-29 1:02:38 PM
2019-01-04 10:53:01 AM
Loxer
Community Legend
586 Views
1 replies
0 likes

586 Views
1 replies
0 likes

am I being hacked or is this a bug?

PlanPremium (student plan i think)Country AustraliaDeviceLatest MacBook Air (2018)Operating System- My Question or Issue everytime i open up my laptop it says someone is trying to log into my spotify account and then it says their IP Address.it asks ...

eeebonnie
Newbie
Plan Premium (student plan i think) Country Australia Device Latest MacBook Air (2018) Operating System - My Question or Issue everytime i open up my laptop it sa...
2018-12-29 3:38:44 AM
2019-01-04 10:46:28 AM
Loxer
Community Legend
1748 Views
1 replies
0 likes
bug
Hacker
Help me!

1748 Views
1 replies
0 likes

Old saved music doesn't appears

PlanPremiumCountryFrance DeviceMacbook Pro (+ Windows + iPhone) My Question or IssueI tried to install Spotify on my Macbook Pro after a factory reset. But in my saved titles, I can't see my old songs, those saved before I setup Spotify on the comput...

Skillz47
Regular
Plan Premium Country France Device Macbook Pro (+ Windows + iPhone) My Question or Issue I tried to install Spotify on my Macbook Pro after a factory reset. But in my s...
2019-01-03 4:56:29 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Buttons in polish version are unreachable

Plan PremiumCountry PolandDeviceMacbook Pro Mid 2012Operating SystemmacOS Mojave My Question or IssueButtons in playlist view are unreachable, becouse of polish version text showing number of subscribers.I hope that helps you out.

rmitula
Newbie
Plan Premium Country Poland Device Macbook Pro Mid 2012 Operating System macOS Mojave My Question or Issue Buttons in playlist view are unreachable, becouse of...
2018-12-30 12:02:06 AM
2019-01-03 1:22:54 PM
Maxim
Spotify Star
561 Views
1 replies
0 likes
Bug Playlist

561 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts