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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1124 Views
  • 1 replies
  • 0 likes
  • 1124 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3530 Views
  • 1 replies
  • 0 likes
  • 3530 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2484 Views
  • 1 replies
  • 3 likes
  • 2484 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37696 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37696 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164082 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164082 Views
  • 0 replies
  • 35 likes

Superuser Contribution When selecting from playlist without shuffle on, Spotify queues entire playlist from track 1

PlanPremiumCountry CanadaDeviceMacbook air mid 2013, Operating SystemMacOS 10.14.1, 1.0.93.242.gc2341a27My Question or IssueWhen selecting a song from a ~130 entry playlist, regardless of what track of the playlist is selected, the queue will automat...

  • Casual Listener
  • Plan Premium Country  Canada Device Macbook air mid 2013,  Operating System MacOS 10.14.1, 1.0.93.242.gc2341a27 My Question or Issue When selecting a song from a ~130 entry pl...
  • Peter
  • Spotify Legend
  • 515 Views
  • 2 replies
  • 1 likes
  • 515 Views
  • 2 replies
  • 1 likes

Local files don't even show up on iPhone

PlanPremiumCountryUnited statesDeviceiPhone XROperating SystemiOS 12.1 My Question or IssueI've been troubleshooting for a while, and none of the online forums have helped me yet. I have some local files on my computer, playing correctly in iTunes wi...

  • Music Fan
  • Plan Premium Country United states Device iPhone XR Operating System iOS 12.1   My Question or Issue I've been troubleshooting for a while, and none of the online forums have helped me...
  • AeroZ
  • Composer
  • 3739 Views
  • 21 replies
  • 2 likes
  • 3739 Views
  • 21 replies
  • 2 likes

Enormous amount of space used on internal SSD while external drive connected for offline storage

PlanpremiumCountryusa Devicemacbook airOperating SystemEl Capitan 10.11.6 My Question or IssueSpotify is using over 20GB on my internal SSD even though I have an external drive connected and set for offline storage location. I currently have aprox 20...

  • Regular
  • Plan premium Country usa   Device macbook air Operating System El Capitan 10.11.6   My Question or Issue Spotify is using over 20GB on my internal SSD even though I have an exter...
  • showmx
  • Regular
  • 1418 Views
  • 2 replies
  • 0 likes
  • 1418 Views
  • 2 replies
  • 0 likes

Profile Picture

PlanPremiumCountry U. SDeviceMacBook Pro 13Operating SystemOS X Yosemite My Question or IssueI’ve been trying to upload a new profile picture, but every time I try to upload my picture, it gets rotated. I have tried updating Spotify, rotating pics ma...

  • Casual Listener
  •   Plan Premium Country  U. S Device MacBook Pro 13 Operating System OS X Yosemite    My Question or Issue I’ve been trying to upload a new profile picture, but every ti...
  • juicetin101
  • Casual Listener
  • 423 Views
  • 2 replies
  • 0 likes
  • 423 Views
  • 2 replies
  • 0 likes

Solved!! Spotify doesn't show the icons of playlists and artists

PlanPremiumCountry The NetherlandsDeviceMacbookOperating SystemiOS Mojave My Question or IssueI have this problem for a few months now. There are no images appear when I want to browser or search for related artists. It's getting annoying becuase non...

  • Casual Listener
  •   Plan Premium Country  The Netherlands Device Macbook Operating System iOS Mojave   My Question or Issue I have this problem for a few months now. There are no images appea...
  • Loxer
  • Community Legend
  • 1065 Views
  • 3 replies
  • 0 likes
  • 1065 Views
  • 3 replies
  • 0 likes

Solved!! App shows blank screens, stops playing, has to be force quit

PlanFreeCountryGermany DeviceMac Mini (Late 2012)Operating SystemmacOS 10.14.1 My Question or Issue Spotify shows blank screens/infinite loaders after 2-3 navigations. The app then also stops playing any music or ad (if it has to do a network request...

  • Regular
  • Plan Free Country Germany   Device Mac Mini (Late 2012) Operating System macOS 10.14.1   My Question or Issue  Spotify shows blank screens/infinite loaders after 2-3 navigat...
  • Loxer
  • Community Legend
  • 669 Views
  • 1 replies
  • 0 likes
  • blank screen
    Force Quit
    infinite loader
    macOS
    macOS X
    osx
  • 669 Views
  • 1 replies
  • 0 likes

"This site can’t provide a secure connection"

Hey guys, So Ive been tryingt to access the spotify homepage from the Chrome server, and no matter what way I try to access it, it keeps popping up with message:Any help with how to get rid of this would be greatly appreciated; I have already tried t...

Screen Shot 2018-12-06 at 20.19.16.png
  • Newbie
  • Hey guys,   So Ive been tryingt to access the spotify homepage from the Chrome server, and no matter what way I try to access it, it keeps popping up with message: Any help with how to ge...
  • Loxer
  • Community Legend
  • 2244 Views
  • 1 replies
  • 0 likes
  • 2244 Views
  • 1 replies
  • 0 likes

I can't go to artist page

PlanFree/PremiumCountryEcuadorDeviceMacbook Pro mid 2010Operating SystemmasOS High Sierra My Question or IssueI recently formated my mac and when reinstalling spotify and my music, on my local files I don't get the link to head over to the artist pag...

  • Newbie
  • Plan Free/Premium Country Ecuador Device Macbook Pro mid  2010 Operating System masOS High Sierra    My Question or Issue I recently formated my mac and when reinstallin...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

Friends List Will Not Load

PlanPremiumCountry United StatesDevice(Mac Book Air Late 2016)Operating System(Mojave) My Question or Issue I have been unable to access my Facebook Friends list in the Find Friends. I have done all of the work around previously suggested on other th...

  • Newbie
  • Plan Premium Country  United States Device (Mac Book Air Late 2016) Operating System (Mojave)   My Question or Issue  I have been unable to access my Facebook Friends list in...
  • 336 Views
  • 0 replies
  • 2 likes
  • 336 Views
  • 0 replies
  • 2 likes

MÚSICA **bleep**-PASSA SOZINHA

PlanFree/PremiumCountry BrazilDeviceMacbook AirOperating System(iOS) My Question or Issue Instelei o aplicativo no meu computador e as músicas passam sozinhas.Já desinstalei e reeinstalei e nada mudou. Alguém pode ajudar?

  • Newbie
  • Plan Free/Premium Country  Brazil Device Macbook Air Operating System (iOS)   My Question or Issue   Instelei o aplicativo no meu computador e as músicas passam sozinhas. J...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot sort songs on individual artist pages in "Your Music" .

PlanPremiumCountrySweden Device(PC, Macbook Pro)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI am unable to sort the individual artistpages under "Artist" in "Your Music". For some reason on my PC and my Macbook the songs are sorted ...

  • Casual Listener
  • Plan Premium Country Sweden  Device (PC, Macbook Pro) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue I am unable to sort the individual artistpages under "Artis...
  • Peter
  • Spotify Legend
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist: can't find my music in local files although on hd

PlanFreeCountryAustria DeviceMacbook Pro mid 2015Operating SystemMacOS 10.12.6 My Question or Issue playlist: can't find my music in local files although on hd

  • Visitor
  • Plan Free Country Austria   Device Macbook Pro mid 2015 Operating System MacOS 10.12.6   My Question or Issue  playlist: can't find my music in local files although on hd
  • Peter
  • Spotify Legend
  • 689 Views
  • 3 replies
  • 0 likes
  • 689 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution 'Podcasts' tab keeps disappearing off Mac Desktop app

I haven't been having a good time - recently I went to go to my 'Podcasts' tab on the which is usually on the left-hand side under 'Your Library' but it had disappeared. I uninstalled Spotify, reinstalled it then loaded the program - it was magically...

  • Casual Listener
  • I haven't been having a good time - recently I went to go to my 'Podcasts' tab on the which is usually on the left-hand side under 'Your Library' but it had disappeared.   I uninstalled S...
  • Peter
  • Spotify Legend
  • 1871 Views
  • 4 replies
  • 2 likes
  • Dissapearing
    podcast
  • 1871 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can't add multiple tracks to playlist... well most of the time

PremiumCountry USDeviceMy MacOperating System My Question or IssueOk, ive made tons of playlists on this computer in the past but this is the first time ive noticed this issue and its incredibly aggrivating, I select multiple tracks and go to drag th...

  • Newbie
  •   Premium Country  US Device My Mac Operating System     My Question or Issue Ok, ive made tons of playlists on this computer in the past but this is the first time ive ...
  • Peter
  • Spotify Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

Playlist doesn't work

PlanPremiumCountryItalyDeviceIphone XOperating SystemOSX 10.14 Mojave - IOS 12.1 My Question or IssueHello,Today Spotify's playlist doesn't work. If i listen a song, the next isn't a regular in the list on playlist select. Not even that in the genera...

  • Newbie
  • Plan Premium Country Italy Device Iphone X Operating System OSX 10.14 Mojave -  IOS 12.1   My Question or Issue Hello, Today Spotify's playlist doesn't work. If i listen a song, ...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Can't disable autoplay!

PlanPremiumCountry NetherlandsDevice(Macbook Pro late 2016 - touchbar)Operating System(MacOS Sierra) My Question or Issue I disabled "Autoplay" in my settings, yet this has no effect. It keeps playing random songs after my playlist ends. This is beco...

  • Newbie
  • Plan Premium Country  Netherlands Device (Macbook Pro late 2016 - touchbar) Operating System (MacOS Sierra)   My Question or Issue  I disabled "Autoplay" in my settings, yet ...
  • landonharris88
  • Composer
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Certain song won't play on either Macbook or iPhone

PlanPremiumCountry DenmarkDevice(iPhone 6, Macbook Air 2017)Operating System(iOS 12.1, macOS mojave 10.14) My Question or IssueI've never been able to play "Without Me" by Halsey on either iPhone or on my Macbook app. On my Macbook the error message ...

  • Newbie
  • Plan Premium Country  Denmark Device (iPhone 6, Macbook Air 2017) Operating System (iOS 12.1, macOS mojave 10.14)   My Question or Issue I've never been able to play "Wi...
  • 460 Views
  • 0 replies
  • 0 likes
  • problem with playing
  • 460 Views
  • 0 replies
  • 0 likes

Solved!! Are these Spotify cache files?

Premium user here on a Macbook Air. Is anyone getting folders created in their music directory, that have two-character names? For several months now, I keep finding these random folders, and I keep deleting them. Are these created by spotify? How do...

  • Roadie
  • Premium user here on a Macbook Air.   Is anyone getting folders created in their music directory, that have two-character names? For several months now, I keep finding these random folders, an...
  • Keanu_C
  • Community Legend
  • 915 Views
  • 1 replies
  • 0 likes
  • Mac
  • 915 Views
  • 1 replies
  • 0 likes

how do you block artist on spotify?

MY INFO:Plan: PremiumCountry: UKDevice: iPhone 8 Plus & Mac ProOperating System: iOS 10.13 I was on twitter and the topic of not being able to block artists came up on my timeline (PIC 1). this is an opition i've always wanted, as there are so many a...

  • Casual Listener
  • MY INFO: Plan: Premium Country: UK Device: iPhone 8 Plus & Mac Pro Operating System: iOS 10.13   I was on twitter and the topic of not being able to block artists came up on ...
  • Keanu_C
  • Community Legend
  • 1322 Views
  • 1 replies
  • 0 likes
  • 1322 Views
  • 1 replies
  • 0 likes

Spotify (old) Can't be Deleted

I've installed Spotify Desktop on my iMac for about two months. I've just updated the Spotify this morning. Then, I got Spotify (old) in Trash when the new-updated installer was running. I'm trying to delete it, but it always returns a pop up like th...

Screenshot 2018-12-03 at 11.29.53.png
  • Newbie
  • I've installed Spotify Desktop on my iMac for about two months. I've just updated the Spotify this morning. Then, I got Spotify (old) in Trash when the new-updated installer was running.   I'm...
  • Keanu_C
  • Community Legend
  • 964 Views
  • 1 replies
  • 0 likes
  • 964 Views
  • 1 replies
  • 0 likes