Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5738 Views
  • 1 replies
  • 0 likes
  • 5738 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7706 Views
  • 1 replies
  • 0 likes
  • 7706 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5431 Views
  • 1 replies
  • 3 likes
  • 5431 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 43186 Views
  • 19 replies
  • 1 likes
  • music stops
  • 43186 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 167725 Views
  • 0 replies
  • 35 likes
  • Mac
  • 167725 Views
  • 0 replies
  • 35 likes

Facebook follow friends doesn't work

PlanPremiumCountry ItalyDeviceretina MacBook Pro 15" mid 2014 Operating SystemmacOS High Sierra / Android My Question or Issue Hi,Everytime i click on "find friends" on the activity section, to find my friends on facebook, the "FOLLOW" loading lasts ...

Schermata 2019-01-16 alle 14.57.13.png
  • Newbie
  •   Plan Premium Country  Italy Device retina MacBook Pro 15" mid 2014  Operating System macOS High Sierra / Android   My Question or Issue   Hi, Everytime i click...
  • Loxer
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Max volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Player

PlanPremiumCountryMexico Device(Macbook Pro late 2016)Operating System(macOS Mojave) My Question or Issue Maximum volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Player, help!

  • Casual Listener
  •   Plan Premium Country Mexico    Device (Macbook Pro late 2016) Operating System (macOS Mojave)   My Question or Issue  Maximum volume is too low on my Desktop ap...
  • mlozano9
  • Casual Listener
  • 1532 Views
  • 2 replies
  • 0 likes
  • Mac
    volume
  • 1532 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't add device on Premium

PlanPremiumCountryAustriaDeviceMacbook Pro My Question or Issue I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices. Every time I want to add my MacBook Pro as a...

  • Visitor
  • Plan Premium Country Austria Device Macbook Pro   My Question or Issue  I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I cur...
  • Daisy
  • Spotify Legend
  • 1886 Views
  • 5 replies
  • 0 likes
  • Offline Devices
    Premium
    Student
  • 1886 Views
  • 5 replies
  • 0 likes

Folders not shuffling/playing correctly

I have a hierarchy of folders and playlists, some followed, some my own, which I shuffle play to discover new music from diverse genres and sources. However lately when playing the top folder only about 200 tracks from a small handful of playlists wi...

  • Visitor
  • I have a hierarchy of folders and playlists, some followed, some my own, which I shuffle play to discover new music from diverse genres and sources. However lately when playing the top folder only ab...
  • 383 Views
  • 0 replies
  • 1 likes
  • 383 Views
  • 0 replies
  • 1 likes

Abrupt jump mid song to new playlist or single

PlanPremiumCountryUSA DeviceMacbook Pro 2017Operating System10.14.2 Only in the last few weeks, I have noticed a change in the playback of songs. I will choose a playlist and begin listening. About half way or even a quarter of the way through the fi...

  • Newbie
  • Plan Premium Country USA  Device Macbook Pro 2017 Operating System 10.14.2   Only in the last few weeks, I have noticed a change in the playback of songs. I will choose a playlist ...
  • Loxer
  • Community Legend
  • 575 Views
  • 1 replies
  • 1 likes
  • 575 Views
  • 1 replies
  • 1 likes

Solved!! Spotify fails to play the music within the playlist.

I have used Spotify for years. Its been great. Recently, Spotify fails to play the music within the playlist. It plays the songs out of the playlists. Those songs was in the other playlists. After a song is finished, Spotify will skip the sequence of...

  • Casual Listener
  •   I have used Spotify for years. Its been great. Recently, Spotify fails to play the music within the playlist. It plays the songs out of the playlists. Those songs was in the other playli...
  • Loxer
  • Community Legend
  • 931 Views
  • 1 replies
  • 0 likes
  • 931 Views
  • 1 replies
  • 0 likes

Shuffle Button on Desktop

The shuffle button has dissapeared from the whole of my app on my mac, i cannot literally find this on the new update as of course last time it was down next to the 'thumbs up' now. How am i meant to rectify this situation?

  • Newbie
  • The shuffle button has dissapeared from the whole of my app on my mac, i cannot literally find this on the new update as of course last time it was down next to the 'thumbs up' now.  How am i m...
  • Loxer
  • Community Legend
  • 607 Views
  • 1 replies
  • 0 likes
  • Desktop
    Mac
    shuffle
  • 607 Views
  • 1 replies
  • 0 likes

[Desktop] Airplay for the Desktop Version

PlanPremiumCountry DeviceMacbook Pro late 2016)Operating System My Question or Issue Hi there Can you airplay from a Mac to 3 different speakers at the same time So to my Homepod, and to my 2 airport express with speakers attached Thanks

  • Newbie
  • Plan Premium Country   Device Macbook Pro late 2016) Operating System     My Question or Issue  Hi there   Can you airplay from a Mac to 3 different speakers at t...
  • Loxer
  • Community Legend
  • 608 Views
  • 1 replies
  • 0 likes
  • 608 Views
  • 1 replies
  • 0 likes

Downloading Problem

PlanPremiumCountryusa DeviceMacbook Pro Operating SystemiOS My Question or IssueI cant manage to find .mp3 songs on my mac. the songs seem to download it a diffrenet format and i cant play them. why is that? How can i get the .mp3 songs

  • Newbie
  •   Plan Premium Country usa   Device Macbook Pro  Operating System iOS   My Question or Issue I cant manage to find .mp3 songs on my mac. the songs seem to download it ...
  • Billy-J
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Spotify Mutes itself and become unstable (opening games)

PlanFreeCountry DenmarkDeviceStationary ComputerOperating SystemWindows 10My Question or Issue So, I have a problem with my Spotify. Sometimes it mutes itself and breaks if I open a game. After I open the game I cant pause the song and no music is pl...

  • Newbie
  • Plan Free Country  Denmark Device Stationary Computer Operating System Windows 10 My Question or Issue  So, I have a problem with my Spotify. Sometimes it mutes itself and breaks i...
  • Loxer
  • Community Legend
  • 1102 Views
  • 1 replies
  • 0 likes
  • 1102 Views
  • 1 replies
  • 0 likes

Solved!! Album art not showing on bottom left corner next to song (Mac)

PlanPremiumCountry New ZealandDeviceMacbook air 2018Operating SystemiOS 10.14.2 Album art doesn't show up next to the playing song? I tried many different things but this is how I fixed it! Hover your mouse over the bar that separates your playlists ...

Screen Shot 2019-01-12 at 10.38.47 AM.png
  • Casual Listener
  •   Plan Premium Country  New Zealand Device Macbook air 2018 Operating System iOS 10.14.2   Album art doesn't show up next to the playing song? I tried many different things b...
  • JemimaBarr
  • Casual Listener
  • 2968 Views
  • 1 replies
  • 6 likes
  • 2968 Views
  • 1 replies
  • 6 likes

Lyrics in Macbook Pro touch bar

It would be awesome if the lyrics provided by Genius (or some other third party like Musixmatch for example) would be visible in the touch bar. I really like to read along with the lyrics of music when listening to it, but this isn't practical when I...

  • Casual Listener
  • It would be awesome if the lyrics provided by Genius (or some other third party like Musixmatch for example) would be visible in the touch bar.    I really like to read along with the lyr...
  • Loxer
  • Community Legend
  • 6642 Views
  • 1 replies
  • 2 likes
  • 6642 Views
  • 1 replies
  • 2 likes

Friend Activity Issue

FreeUSA Macbook Pro early 2015 macOS Sierra I opened Spotify this morning, and only 5 of the 45 total people I follow were displayed under "Friend Activity." I can typically scroll through dozens of friends' listening, but only these 5 are currently ...

  • Newbie
  • Free USA  Macbook Pro early 2015   macOS Sierra   I opened Spotify this morning, and only 5 of the 45 total people I follow were displayed under "Friend Activity."...
  • Loxer
  • Community Legend
  • 617 Views
  • 1 replies
  • 1 likes
  • 617 Views
  • 1 replies
  • 1 likes

Shuffle play only shuffles nearby songs

PlanPremiumCountryUSA DeviceMacbook pro 2018 -> Alexa dot My Question or IssueI have the same issue as the one presented 2 years ago (https://community.spotify.com/t5/Desktop-Mac/Shuffle-only-shuffling-artists-that-begin-with-the-same/td-p/1383885). ...

  • Newbie
  • Plan Premium Country USA  Device Macbook pro 2018 -> Alexa dot   My Question or Issue I have the same issue as the one presented 2 years ago (https://community.spotify.com/t5/Des...
  • 399 Views
  • 0 replies
  • 0 likes
  • 399 Views
  • 0 replies
  • 0 likes

Major memory leak when listening to Podcasts

For months now, if I leave Spotify open overnight, it will gobble up 10s of gigabytes of memory. My machine "only" has 16, so it starts swapping badly. It invariably gets to the point where macOS tells me I'm running out of disk space, which is just ...

spotify-why.png
  • Newbie
  • For months now, if I leave Spotify open overnight, it will gobble up 10s of gigabytes of memory. My machine "only" has 16, so it starts swapping badly. It invariably gets to the point where macOS tel...
  • 518 Views
  • 0 replies
  • 0 likes
  • 518 Views
  • 0 replies
  • 0 likes

Superuser Contribution The Searchbar on spotify is broken

PlanPremiumCountry AustraliaDeviceMacbook Pro (Early 2015)Operating SystemMac OS Mojave My Question or IssueWhen i type a song on spotify the search bar types the song title in reverse order, for example if I type in 'all about the bass' it comes up ...

  • Music Fan
  • Plan Premium Country  Australia Device Macbook Pro (Early 2015) Operating System Mac OS Mojave   My Question or Issue When i type a song on spotify the search bar types the song t...
  • Peter
  • Spotify Legend
  • 2060 Views
  • 8 replies
  • 2 likes
  • 2060 Views
  • 8 replies
  • 2 likes

Importing a Playlist from iTunes

PlanFreeCountry USADeviceMacbook Pro late 2016Operating SystemOS Mojave My Question or IssueI recently re-downloaded the Spotify deskop app for Mac. There used to be an option to import iTunes playlists to Spotify, but I can't seem to figure out how ...

  • Newbie
  • Plan Free Country  USA Device Macbook Pro late 2016 Operating System OS Mojave   My Question or Issue I recently re-downloaded the Spotify deskop app for Mac. There used to be an ...
  • slcbear
  • Newbie
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

"Find Friends" not working

I get an endless spinning wheel when trying to locate friends to follow and see what they are listening to. My spotify is connected to my facebook. I even went as far as to delete the app from within facebook, uninstall the mac spotify app, reinstall...

  • Regular
  •   I get an endless spinning wheel when trying to locate friends to follow and see what they are listening to. My spotify is connected to my facebook. I even went as far as to delete the app fro...
  • mtcp
  • Regular
  • 987 Views
  • 4 replies
  • 0 likes
  • 987 Views
  • 4 replies
  • 0 likes

Problems w/ Stations

I'm using the mac desktop app. In addition to the disappearance of the 'create station' button - which has been covered elsewhere - the 'stations' tab in 'your library' has stopped working. It says on that page, "sorted by recently followed", but the...

  • Newbie
  • I'm using the mac desktop app. In addition to the disappearance of the 'create station' button - which has been covered elsewhere - the 'stations' tab in 'your library' has stopped working. It s...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Artist Radio for Desktop (MAC) goes to playlist, not station

Plan: PremiumCountry: Guatemala DeviceMacbook Pro 2017Operating SystemmacOS My Question or IssueWhen I search for an artist in the desktop application for mac, I press the three dots at the right of the artist name and click on "Go to Artist Radio". ...

  • Newbie
  • Plan: Premium Country: Guatemala   Device Macbook Pro 2017 Operating System macOS   My Question or Issue When I search for an artist in the desktop application for mac,&n...
  • Chrisseh
  • Casual Listener
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes