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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2788 Views
  • 1 replies
  • 0 likes
  • 2788 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2065 Views
  • 1 replies
  • 3 likes
  • 2065 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 36576 Views
  • 19 replies
  • 1 likes
  • music stops
  • 36576 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163496 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163496 Views
  • 0 replies
  • 34 likes

Can't connect to Facebook to find friends

PlanPremiumCountryUSA DeviceMacbook Pro 2017Operating SystemOS 10.14 My Question or IssueI recently deleted my old Spotify account because I'd created it through Facebook. I made a new one and attempted to reconnect my FB friends, but no friends will...

  • Newbie
  • Plan Premium Country USA  Device Macbook Pro 2017 Operating System OS 10.14   My Question or Issue I recently deleted my old Spotify account because I'd created it through Faceboo...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Pause/Play Hot Keys / Space Bar stopped working

Plan: PremiumCountry: USAOperating System: OSX Sierra My Question or IssueMy Hot Keys (pause/play/fw/bw) and Space Bar to pause/play music stopped working all of a sudden. To pause/play, I have to click on the actual button manually or go up to Playb...

  • Casual Listener
  • Plan: Premium Country: USA Operating System: OSX Sierra   My Question or Issue My Hot Keys (pause/play/fw/bw) and Space Bar to pause/play music stopped working all of a sudden. To...
  • gusbus7
  • Newbie
  • 2311 Views
  • 3 replies
  • 1 likes
  • Desktop Player
    Mac Desktop App
    pause
    Play
    shortcuts
  • 2311 Views
  • 3 replies
  • 1 likes

Show my current Top artists feature won't work!

PlanPremiumCountry TurkeyDevice(Macbook Pro late 2016)Operating System(Mojave 10.14.1) My Question or IssueFeature that shows your current Top artists that you listen to isn't working. I try to enable it but it's not working. It says it's open though...

  • Casual Listener
  • Plan Premium Country  Turkey Device (Macbook Pro late 2016) Operating System (Mojave 10.14.1)   My Question or Issue Feature that shows your current Top artists that you listen to...
  • 372 Views
  • 0 replies
  • 2 likes
  • 372 Views
  • 0 replies
  • 2 likes

my release radar and discover weekly are not updating

Hi, So my release radar and discover weekly are not updating (also not on my iphone). I have looked through the topics related to this theme and the following/unfollowing, closing/opening, updating spotify etc did not help. The playlist are: spotify:...

  • Regular
  • Hi,   So my release radar and discover weekly are not updating (also not on my iphone). I have looked through the topics related to this theme and the following/unfollowing, closing/opening, u...
  • alinasaenko
  • Regular
  • 675 Views
  • 2 replies
  • 0 likes
  • 675 Views
  • 2 replies
  • 0 likes

the Spotify application is not responding

The App is not responding after a minute or two. The search function simply doesn't work. But overall, I must admit that I'm quite frustrated of not being able to simply chat/email/or call someone at Spotify directly for troobleshooting. I'm a Premiu...

  • Newbie
  • The App is not responding after a minute or two. The search function simply doesn't work.  But overall, I must admit that I'm quite frustrated of not being able to simply chat/email/or call som...
  • Loxer
  • Community Legend
  • 2562 Views
  • 2 replies
  • 1 likes
  • 2562 Views
  • 2 replies
  • 1 likes

Error 17, Log in not possible.

PlanFree DeviceMac pro mid 2015Operating SystemOs Mojave 10.14 My Question or Issue I'm not able to log in on spotify. He say: Firewall trouble, error 17.At the moment i don't have any firewall active and i try to restart my mac and 2-3 times to dele...

  • Casual Listener
  • Plan Free   Device Mac pro mid 2015 Operating System Os Mojave 10.14   My Question or Issue  I'm not able to log in on spotify.  He say: Firewall trouble, error 17. At ...
  • Loxer
  • Community Legend
  • 540 Views
  • 2 replies
  • 1 likes
  • 540 Views
  • 2 replies
  • 1 likes

Solved!! ERROR 17 then ERROR 4

PlanFree/PremiumCountry DeviceMacbook Pro late 2010Operating SystemiOS 10 My Question or Issue Hello, A few days ago, I went into my spotify and it came up with an error randomly of ERROR 17, saying to change my proxy settings or firewall settings. I...

  • Casual Listener
  • Plan Free/Premium Country   Device Macbook Pro late 2010 Operating System iOS 10   My Question or Issue  Hello,   A few days ago, I went into my spotify and it came up...
  • Loxer
  • Community Legend
  • 588 Views
  • 3 replies
  • 0 likes
  • 588 Views
  • 3 replies
  • 0 likes

Suggestion: In-App Bug Reporter

PlanPremiumCountryDeviceOperating System My Question or IssueWhy do I have to manually input all the information above? Give me an in-app bug reporter that can collect the information that's relevant to your investigations. This applies to your mobil...

  • Casual Listener
  • Plan Premium Country Device Operating System   My Question or Issue Why do I have to manually input all the information above? Give me an in-app bug reporter that can collect the informat...
  • Loxer
  • Community Legend
  • 314 Views
  • 1 replies
  • 1 likes
  • 314 Views
  • 1 replies
  • 1 likes

Songs, Artists, Albums, basically anything but my offline playlists will not load

I'm using a Mac running High Sierra. I've been having this issue for awhile and it's been driving me nuts and I haven't found a solid solution for it yet.It happens especially when I open spotify again, but it will not load my songs, albums, artists,...

  • Casual Listener
  •   I'm using a Mac running High Sierra.  I've been having this issue for awhile and it's been driving me nuts and I haven't found a solid solution for it yet. It happens especially when I...
  • Loxer
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Spotify firewall problem

Hello everyone, I've been using Spotify for a while.However, from the last month I can't open it anymore since any time I try to log in it doesn't work and a message with "Spotify could be blocked by a firewall. Update the firewall utilizing Spotify....

  • Newbie
  • Hello everyone,   I've been using Spotify for a while. However, from the last month I can't open it anymore since any time I try to log in it doesn't work and a message with "Spotify could be...
  • Loxer
  • Community Legend
  • 1012 Views
  • 2 replies
  • 0 likes
  • firewall
    proxy
  • 1012 Views
  • 2 replies
  • 0 likes

Error 17

PlanFreeCountry Portugal actually, but french guyDevicemacbook airOperating SystemIOS My Question or Issue Have a trouble with the error 17 , my spotify doesn't work

  • Newbie
  •   Plan Free Country  Portugal actually, but french guy Device macbook air Operating System IOS       My Question or Issue   Have a trouble with the error 1...
  • Loxer
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

"Songs" playlist in my Library hasn't been updating for 4 months.

Plan PremiumCountry UKDevice MacbookOperating System macOS Sierra version 10.12.6My Question or IssueMy "Songs" playlist (what should be the compilation of my entire library of songs), under the "YOUR LIBRARY" tab, hasnt been updating since July. Is ...

  • Newbie
  • Plan Premium Country UK Device Macbook Operating System macOS Sierra version 10.12.6 My Question or Issue My "Songs" playlist (what should be the compilation of my entire lib...
  • Loxer
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Solved!! How to see the playlist I'm currently listening to?

Hi with the new update I can no longer easily find the playlist I'm listening to unless I remember how to find it.With the last version I could just click on the album art that appeared at the bottom left, but now as there is no longer a section for ...

  • Casual Listener
  •   Hi with the new update I can no longer easily find the playlist I'm listening to unless I remember how to find it. With the last version I could just click on the album art that appeared at ...
  • AeroZ
  • Composer
  • 625 Views
  • 3 replies
  • 0 likes
  • 625 Views
  • 3 replies
  • 0 likes

Mac Mojave Update = Spotify Dead

Anybody else finding that Spotify is completely incapacitated with the Mojave update? Is there a plan to remedy this? I no longer have access to my library, can't search and can't browse on my Mac.

  • Casual Listener
  • Anybody else finding that Spotify is completely incapacitated with the Mojave update? Is there a plan to remedy this? I no longer have access to my library, can't search and can't browse on my Mac.
  • razorbrown
  • Casual Listener
  • 1691 Views
  • 2 replies
  • 2 likes
  • 1691 Views
  • 2 replies
  • 2 likes

Importing local files (MP3s) into Spotify

PlanPremiumCountry UK DeviceiMac mid 2010Operating SystemHigh Sierra 10.13.6 My Question or IssueI have 24k 's worth of songs all MP3 and all currently happily playable on iTunes held on a hard drive pluggedd into the back of the above desktop system...

  • Casual Listener
  • Plan Premium Country UK   Device iMac  mid 2010 Operating System High Sierra 10.13.6   My Question or Issue I have 24k 's worth of songs all MP3 and all currently happily p...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

MUSIC SAVED ON MY MAC SPOTIFY HAS BEEN DELETED

I have paid for a premium account, and I have held this account for many years now (...im not sure if the above bit is relevant to my dilemma). I have many songs which I have saved over the years that I have had my spotify account... THEY HAVE SUDDEN...

  • Casual Listener
  •   I have paid for a premium account, and I have held this account for many years now (...im not sure if the above bit is relevant to my dilemma).    I have many songs which I have s...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

songs are not connecting to the album it is part of

I have downloaded songs for a greyed out album that I wanted to listen to. I have correctly named the song files to the album on spotify, but when I go to listen to the track it is not linked to the album. I then checked my local files and noticed th...

  • Casual Listener
  • I have downloaded songs for a greyed out album that I wanted to listen to. I have correctly named the song files to the album on spotify, but when I go to listen to the track it is not linked to the ...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Solved!! Delete queue button has disappeared

Hey ! I'm on Mac High Sierra and I have a premium account. The delete button of the queue has disapared so I can't delete the next songs... Any one woudl have a solution to make it appear again ? I've tried several restarts...

  • Casual Listener
  •   Hey !  I'm on Mac High Sierra and I have a premium account.    The delete button of the queue has disapared so I can't delete the next songs...    Any one woud...
  • Kongenakaguden
  • Casual Listener
  • 2811 Views
  • 1 replies
  • 1 likes
  • 2811 Views
  • 1 replies
  • 1 likes

Daily Mix favorites - How do I find those after I favorite them?

Plan = PremiumCountry = USA DeviceMacBook AirOperating SystemiOS 10.13.6 (High Sierra) My Question or Issue:I like a lot of songs in my Daily Mixes by clicking the 'heart' icon, but now I don't know where I can find those songs. I see they are not ad...

  • Casual Listener
  • Plan = Premium Country = USA   Device MacBook Air Operating System iOS 10.13.6 (High Sierra)   My Question or Issue: I like a lot of songs in my Daily Mixes by clicking the 'h...
  • Bethany_Dawn
  • Community Legend
  • 1519 Views
  • 3 replies
  • 0 likes
  • Favorites
    heart
    Playlists
  • 1519 Views
  • 3 replies
  • 0 likes