Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2760 Views
1 replies
0 likes

2760 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5200 Views
1 replies
0 likes

5200 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3716 Views
1 replies
3 likes

3716 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39717 Views
19 replies
1 likes
music stops

39717 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165539 Views
0 replies
35 likes
Mac

165539 Views
0 replies
35 likes

I can't go to artist page

PlanFree/PremiumCountryEcuadorDeviceMacbook Pro mid 2010Operating SystemmasOS High Sierra My Question or IssueI recently formated my mac and when reinstalling spotify and my music, on my local files I don't get the link to head over to the artist pag...

dwalo
Newbie
Plan Free/Premium Country Ecuador Device Macbook Pro mid 2010 Operating System masOS High Sierra My Question or Issue I recently formated my mac and when reinstallin...
2018-12-06 12:58:11 AM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

Friends List Will Not Load

PlanPremiumCountry United StatesDevice(Mac Book Air Late 2016)Operating System(Mojave) My Question or Issue I have been unable to access my Facebook Friends list in the Find Friends. I have done all of the work around previously suggested on other th...

timthemusicman1
Newbie
Plan Premium Country United States Device (Mac Book Air Late 2016) Operating System (Mojave) My Question or Issue I have been unable to access my Facebook Friends list in...
2018-12-06 9:10:59 PM
426 Views
0 replies
2 likes

426 Views
0 replies
2 likes

MÚSICA bleep-PASSA SOZINHA

PlanFree/PremiumCountry BrazilDeviceMacbook AirOperating System(iOS) My Question or Issue Instelei o aplicativo no meu computador e as músicas passam sozinhas.Já desinstalei e reeinstalei e nada mudou. Alguém pode ajudar?

SSERGIOFTERCA
Newbie
Plan Free/Premium Country Brazil Device Macbook Air Operating System (iOS) My Question or Issue Instelei o aplicativo no meu computador e as músicas passam sozinhas. J...
2018-12-06 8:47:39 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Superuser Contribution Cannot sort songs on individual artist pages in "Your Music" .

PlanPremiumCountrySweden Device(PC, Macbook Pro)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI am unable to sort the individual artistpages under "Artist" in "Your Music". For some reason on my PC and my Macbook the songs are sorted ...

rockborris
Casual Listener
Plan Premium Country Sweden Device (PC, Macbook Pro) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I am unable to sort the individual artistpages under "Artis...
2018-11-29 3:38:22 PM
2018-12-06 3:53:54 PM
Peter
Spotify Legend
628 Views
1 replies
0 likes

628 Views
1 replies
0 likes

Superuser Contribution playlist: can't find my music in local files although on hd

PlanFreeCountryAustria DeviceMacbook Pro mid 2015Operating SystemMacOS 10.12.6 My Question or Issue playlist: can't find my music in local files although on hd

user-removed
Visitor
Plan Free Country Austria Device Macbook Pro mid 2015 Operating System MacOS 10.12.6 My Question or Issue playlist: can't find my music in local files although on hd
2018-11-30 1:43:32 PM
2018-12-06 2:56:36 PM
Peter
Spotify Legend
740 Views
3 replies
0 likes

740 Views
3 replies
0 likes

Solved!!Superuser Contribution 'Podcasts' tab keeps disappearing off Mac Desktop app

I haven't been having a good time - recently I went to go to my 'Podcasts' tab on the which is usually on the left-hand side under 'Your Library' but it had disappeared. I uninstalled Spotify, reinstalled it then loaded the program - it was magically...

wildtree_au
Casual Listener
I haven't been having a good time - recently I went to go to my 'Podcasts' tab on the which is usually on the left-hand side under 'Your Library' but it had disappeared. I uninstalled S...
2018-11-28 12:34:18 AM
2018-12-06 2:38:22 PM
Peter
Spotify Legend
1981 Views
4 replies
2 likes
Dissapearing
podcast

1981 Views
4 replies
2 likes

Superuser Contribution Can't add multiple tracks to playlist... well most of the time

PremiumCountry USDeviceMy MacOperating System My Question or IssueOk, ive made tons of playlists on this computer in the past but this is the first time ive noticed this issue and its incredibly aggrivating, I select multiple tracks and go to drag th...

jameshumel
Newbie
Premium Country US Device My Mac Operating System My Question or Issue Ok, ive made tons of playlists on this computer in the past but this is the first time ive ...
2018-12-03 6:11:40 PM
2018-12-06 2:32:49 PM
Peter
Spotify Legend
611 Views
1 replies
0 likes

611 Views
1 replies
0 likes

Playlist doesn't work

PlanPremiumCountryItalyDeviceIphone XOperating SystemOSX 10.14 Mojave - IOS 12.1 My Question or IssueHello,Today Spotify's playlist doesn't work. If i listen a song, the next isn't a regular in the list on playlist select. Not even that in the genera...

roberts_972
Newbie
Plan Premium Country Italy Device Iphone X Operating System OSX 10.14 Mojave - IOS 12.1 My Question or Issue Hello, Today Spotify's playlist doesn't work. If i listen a song, ...
2018-12-06 10:38:48 AM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Can't disable autoplay!

PlanPremiumCountry NetherlandsDevice(Macbook Pro late 2016 - touchbar)Operating System(MacOS Sierra) My Question or Issue I disabled "Autoplay" in my settings, yet this has no effect. It keeps playing random songs after my playlist ends. This is beco...

galop1337
Newbie
Plan Premium Country Netherlands Device (Macbook Pro late 2016 - touchbar) Operating System (MacOS Sierra) My Question or Issue I disabled "Autoplay" in my settings, yet ...
2018-12-04 9:31:33 AM
2018-12-06 1:02:24 AM
landonharris88
Composer
510 Views
1 replies
0 likes

510 Views
1 replies
0 likes

Certain song won't play on either Macbook or iPhone

PlanPremiumCountry DenmarkDevice(iPhone 6, Macbook Air 2017)Operating System(iOS 12.1, macOS mojave 10.14) My Question or IssueI've never been able to play "Without Me" by Halsey on either iPhone or on my Macbook app. On my Macbook the error message ...

baconeggs
Newbie
Plan Premium Country Denmark Device (iPhone 6, Macbook Air 2017) Operating System (iOS 12.1, macOS mojave 10.14) My Question or Issue I've never been able to play "Wi...
2018-12-05 5:29:35 PM
490 Views
0 replies
0 likes
problem with playing

490 Views
0 replies
0 likes

Solved!! Are these Spotify cache files?

Premium user here on a Macbook Air. Is anyone getting folders created in their music directory, that have two-character names? For several months now, I keep finding these random folders, and I keep deleting them. Are these created by spotify? How do...

Theothistle
Roadie
Premium user here on a Macbook Air. Is anyone getting folders created in their music directory, that have two-character names? For several months now, I keep finding these random folders, an...
2018-12-04 2:34:22 PM
2018-12-04 10:26:04 PM
Keanu_C
Community Legend
960 Views
1 replies
0 likes
Mac

960 Views
1 replies
0 likes

how do you block artist on spotify?

MY INFO:Plan: PremiumCountry: UKDevice: iPhone 8 Plus & Mac ProOperating System: iOS 10.13 I was on twitter and the topic of not being able to block artists came up on my timeline (PIC 1). this is an opition i've always wanted, as there are so many a...

firdawsahmad
Casual Listener
MY INFO: Plan: Premium Country: UK Device: iPhone 8 Plus & Mac Pro Operating System: iOS 10.13 I was on twitter and the topic of not being able to block artists came up on ...
2018-12-04 6:42:29 PM
2018-12-04 10:12:53 PM
Keanu_C
Community Legend
1388 Views
1 replies
0 likes

1388 Views
1 replies
0 likes

Spotify (old) Can't be Deleted

I've installed Spotify Desktop on my iMac for about two months. I've just updated the Spotify this morning. Then, I got Spotify (old) in Trash when the new-updated installer was running. I'm trying to delete it, but it always returns a pop up like th...

oscardhutajulu
Newbie
I've installed Spotify Desktop on my iMac for about two months. I've just updated the Spotify this morning. Then, I got Spotify (old) in Trash when the new-updated installer was running. I'm...
2018-12-03 5:32:17 AM
2018-12-04 9:29:49 PM
Keanu_C
Community Legend
1021 Views
1 replies
0 likes

1021 Views
1 replies
0 likes

Featured Podcasts list is empty after enlarge the window

PlanPremium CountryHong Kong DeviceMacbook 12 2016 Operating SystemMacOS 10.13.3 Spotify Version1.0.94.262.g3d5c231c What did I do?Enlarge the spotify window from 1024*957 to 1049*957 Before enlarge the window After enlarge the window

Screen Shot 2018-12-03 at 10.31.18 PM.png

Screen Shot 2018-12-03 at 10.31.28 PM.png

hio0o1
Newbie
Plan Premium Country Hong Kong Device Macbook 12 2016 Operating System MacOS 10.13.3 Spotify Version 1.0.94.262.g3d5c231c What did I ...
2018-12-03 3:36:01 PM
2018-12-04 10:48:50 AM
Keanu_C
Community Legend
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Solved!! Is the "downloaded" song deleted from my hard disk if I "remove" it from my library?

PlanPremium CountryCanada DeviceMacbook Pro, running Spotif app Operating SystemMac OS X My Question or IssueMy library has a few songs. The library is downloaded, no other song or playlist is downloaded. If I remove a song from my library, is the do...

rohitorange
Casual Listener
Plan Premium Country Canada Device Macbook Pro, running Spotif app Operating System Mac OS X My Question or Issue My library has a few songs. The librar...
2018-12-04 7:04:57 AM
2018-12-04 10:18:55 AM
Keanu_C
Community Legend
699 Views
1 replies
0 likes
disk
downloaded
Mac

699 Views
1 replies
0 likes

Spotify social is displaying songs I'm not playing

Plan: PremiumCountry: USA My Question or IssueI have been a premium Spotify user for over 8 years. Over this time, Spotify social has apparently been informing my friends that I have been listening to just one song - the suburbs by the Arcade Fire ov...

ScottMu
Newbie
Plan: Premium Country: USA My Question or Issue I have been a premium Spotify user for over 8 years. Over this time, Spotify social has apparently been informing my friends that ...
2018-11-30 1:23:54 PM
2018-12-03 11:49:37 PM
TTilawok
Music Fan
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Discover weekly not updated

Hi I have been registered as a free user for years and not really used it. Switched from Apple Music to premium Spotify last week and have realised The discover weekly playlist hasn’t been updated since 2016! Here’s the playlist, what can I do to fix...

user-removed
Visitor
Hi I have been registered as a free user for years and not really used it. Switched from Apple Music to premium Spotify last week and have realised The discover weekly playlist hasn’t been updated si...
2018-12-03 8:10:17 PM
2018-12-03 11:13:44 PM
PigeonXtreme
Composer
356 Views
1 replies
0 likes

356 Views
1 replies
0 likes

Lieblingssongs

When I changed to Spotify Premium all my "Lieblingssongs" desapered. That means, that I can't select them from the special list they where market earlier (marked wiht a heart). Where can I find them?PlanPremiumCountrySwitzerlandDevice(iPhone 7, Macbo...

alfred-jacober
Newbie
When I changed to Spotify Premium all my "Lieblingssongs" desapered. That means, that I can't select them from the special list they where market earlier (marked wiht a heart). Where can I find them?...
2018-12-03 10:44:30 AM
418 Views
0 replies
1 likes

418 Views
0 replies
1 likes

Solved!! Does podcast no longer show on desktop Mac in library?

The podcast link no longer shows under my library??

janwinum
Newbie
The podcast link no longer shows under my library??
2018-11-30 1:49:36 PM
2018-12-02 7:51:58 PM
AeroZ
Composer
701 Views
2 replies
7 likes

701 Views
2 replies
7 likes

Solved!! Error when trying to submit my podcast to Spotify ( "missing description" )

Hello, I recently created a podcast and created an RSS feed using feedburner.com and using Internet Archive as my host (because it's free!). I then successfully submitted my feed to itunes and then wanted to submit it to Spotify. On the Spotify podca...

Screen Shot 2018-11-30 at 1.09.05 AM.png

Screen Shot 2018-11-30 at 1.11.29 AM.png

petergully13
Casual Listener
Hello, I recently created a podcast and created an RSS feed using feedburner.com and using Internet Archive as my host (because it's free!). I then successfully submitted my feed to itunes a...
2018-11-30 8:18:53 AM
2018-12-01 1:11:23 AM
petergully13
Casual Listener
9232 Views
2 replies
0 likes
podcast

9232 Views
2 replies
0 likes

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