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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 584 Views
  • 1 replies
  • 0 likes
  • 584 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3191 Views
  • 1 replies
  • 0 likes
  • 3191 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2286 Views
  • 1 replies
  • 3 likes
  • 2286 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37131 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37131 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163804 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163804 Views
  • 0 replies
  • 34 likes

[Discover Weekly] Like & Dislike Buttons not availabe

So I read this interesting thread https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-Buttons/idi-p/1176378.But I cannot find the "like" and "dislike" buttons anywhere. Is it only available for Premium users or whats t...

  • Casual Listener
  • So I read this interesting thread https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-Buttons/idi-p/1176378. But I cannot find the "like" and "dislike" buttons anyw...
  • DottedRain
  • Casual Listener
  • 999 Views
  • 2 replies
  • 0 likes
  • 999 Views
  • 2 replies
  • 0 likes

playlist not downloading

PlanPremiumCountry PADeviceMacbook pro Sierra 13"Operating System(iOS 10) My Question or Issue I'm trying to download my playlist, I've tried everything but it won't actually start the download. Every time I turn the download switch on it would just ...

  • Newbie
  •   Plan Premium Country  PA Device Macbook pro Sierra 13" Operating System (iOS 10)   My Question or Issue  I'm trying to download my playlist, I've tried everything but...
  • Billy-J
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

I keep getting the "Spotify can't play this right now. If you have the file on your computer you can import it." message for several songs. Does this mean that the songs are not available in my region (I live in the USA)? I've noticed that this has h...

  • Casual Listener
  • I keep getting the "Spotify can't play this right now. If you have the file on your computer you can import it." message for several songs. Does this mean that the songs are not available in my regio...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

New playlist folder added all playlists

Just made my first playlist folder to see if I would like it, and the folder added all of my playlists into itself automatically. Is there anyway to undo this? Without individually selecting each playlist and removing it from the folder? I tried dele...

  • Regular
  •   Just made my first playlist folder to see if I would like it, and the folder added all of my playlists into itself automatically.  Is there anyway to undo this? Without individually sele...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

First 1-2 minutes of a song is skipped

PlanPremiumCountryBelgiumDevice(iPhone X & Macbook Pro 2017)Operating System(iOS 12 & MacOS 10.14) My Question or IssueWhen listening to the Techno Bunker playlist the first 1-2 minutes of a song is skipped. I already tried clearing the cache but thi...

  • Casual Listener
  • Plan Premium Country Belgium Device (iPhone X & Macbook Pro 2017) Operating System (iOS 12 & MacOS 10.14)   My Question or Issue When listening to the Techno Bunker playlist th...
  • Loxer
  • Community Legend
  • 1542 Views
  • 5 replies
  • 0 likes
  • 1542 Views
  • 5 replies
  • 0 likes

Solved!! Radio Error - Failed to load

This problem has come up before with somebody saying they disabled hardware acceleration in settings – an option which doesn't exist (anymore). So what can be done when the radio doesn't load?

  • Regular
  • This problem has come up before with somebody saying they disabled hardware acceleration in settings – an option which doesn't exist (anymore).   So what can be done when the radio doesn't loa...
  • Loxer
  • Community Legend
  • 1212 Views
  • 5 replies
  • 0 likes
  • 1212 Views
  • 5 replies
  • 0 likes

Solved!! Autoplay won't work

PlanFree DeviceMacbook air early 2015 Operating SystemHigh Sierra version 10.13.6 My autoplay won't work after the playlist is done, I don't have it on repeat and I have autoplay on, but it just restarts the playlist but doesn't start. I've restarted...

  • Newbie
  •   Plan Free   Device Macbook air early 2015   Operating System High Sierra version 10.13.6   My autoplay won't work after the playlist is done, I don't have it on r...
  • Loxer
  • Community Legend
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes

Friend Activity/Feed Not Showing

PlanPremiumCountryUKDeviceMacbook Air, 13-inch, early 2015Operating SystemOS X El Captian 10.11.1 My Question or IssueFriend Activity/Feed on the right hasn't been showing for about 3-4 months. Have tried reinstalling the application both with and wi...

Screen Shot 2018-10-11 at 14.00.43.png
  • Newbie
  • Plan Premium Country UK Device Macbook Air, 13-inch, early 2015 Operating System OS X El Captian 10.11.1   My Question or Issue Friend Activity/Feed on the right hasn't been showi...
  • Loxer
  • Community Legend
  • 727 Views
  • 1 replies
  • 0 likes
  • Friend Activity
    Friend Feed
  • 727 Views
  • 1 replies
  • 0 likes

Activity does not show on my friend's feed

Plan PremiumCountry Australia DeviceMacbook Pro My Question or IssueMy activity has not been shown on my friend's feed eventhough I've been playing songs on my laptop/phone. I've tried turning on and off the private session, turned on the publish my ...

  • Newbie
  • Plan Premium Country Australia   Device Macbook Pro    My Question or Issue My activity has not been shown on my friend's feed eventhough I've been playing songs on my lapt...
  • Loxer
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Pressing Play on an album doesn't play the album

Plan: Premium FamilyCountry: US Device: Macbook Pro 2017Operating System: macOS High Sierra My Question or Issue If I press play on an album (the album artwork), that starts the first song on that album. After that, however, other popular songs are p...

  • Newbie
  • Plan: Premium Family Country: US   Device: Macbook Pro 2017 Operating System: macOS High Sierra  My Question or Issue     If I press play on an album (the album artwork), ...
  • Loxer
  • Community Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Radio and friend feed not loading, no album art appearing

PlanFreeCountryUK My Question or Issue Hi, my radio is not working, nor is my friend feed. In addition, no album art is appearing with tracks/albums. Really frustrating, can anyone help?

  • Newbie
  • Plan Free Country UK    My Question or Issue   Hi, my radio is not working, nor is my friend feed. In addition, no album art is appearing with tracks/albums. Really frustrating,...
  • Loxer
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

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  • Newbie
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  • Loxer
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
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Superuser Contribution Invisible duplicated album?

My Question or IssueHello everyone. I didn't write my devices and operating system because this is a problem I've always been experiencing even on older smartphones and with every computer I've owned, both Windows and Mac. I guess this is an account-...

  • Gig Goer
  •  My Question or Issue Hello everyone. I didn't write my devices and operating system because this is a problem I've always been experiencing even on older smartphones and with ev...
  • Jemi
  • Spotify Legend
  • 1555 Views
  • 6 replies
  • 1 likes
  • 1555 Views
  • 6 replies
  • 1 likes

music frequently pauses while listening on bluetooth device

PlanPremium CountryItaly DeviceMacbook Pro Operating Systemmacos high sierra version 10.13.6 My Question or Issue While listening to music on my bluetooth JBL3 and also on the JBL4 speakers the music often and suddenly pauses playing, and I need to h...

  • Newbie
  • Plan Premium   Country Italy   Device Macbook Pro    Operating System macos high sierra version 10.13.6   My Question or Issue  While listening to musi...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Spotify cant play this song right now - or NEVER seems to be able - Why am I paying for this?

Ive been getting this error message quite regularly lately, but not consistently. Spotify's just refusing to play certain tracks or entire albums with the message SPOTIFY CANT PLAY THIS TRACK RIGHT NOW (& If you have the file on your computer...) - b...

  • Regular
  • Ive been getting this error message quite regularly lately, but not consistently. Spotify's just refusing to play certain tracks or entire albums with the message SPOTIFY CANT PLAY THIS TRACK RIGHT N...
  • julatron
  • Regular
  • 982 Views
  • 2 replies
  • 3 likes
  • 982 Views
  • 2 replies
  • 3 likes

Solved!! Unable to bring back autoplay

PlanPremiumCountry FranceDeviceiMac My Question or Issue My autoplay is off, and I can't find the autoplay in the settings, so I can't bring back the autoplay. Can you help me? Thanks

  • Newbie
  • Plan Premium Country  France Device iMac     My Question or Issue  My autoplay is off, and I can't find the autoplay in the settings, so I can't bring back the autoplay.&...
  • Goslopo
  • Roadie
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

Solved!! Get list of all episodes in a podcast back

Plan PremiumDevice Macbook Pro You can choose to filter by "unplayed episodes" but once you do, and have played all episodes, you can not get the full list of episodes back. Anyone who know a solution to this ?

  • Casual Listener
  •   Plan Premium Device Macbook Pro   You can choose to filter by "unplayed episodes" but once you do, and have played all episodes, you can not get the full list of episodes ba...
  • cowboyecosse
  • Casual Listener
  • 3952 Views
  • 5 replies
  • 0 likes
  • Desktop Mac
    Podcast Episodes
  • 3952 Views
  • 5 replies
  • 0 likes

Spotify Client on Mac: Unresponsive Black/Blank Screen

Plan: FreeCountry: United States DeviceLate 2013 MacBook ProOperating SystemmacOS Mojave (10.14) My Question or Issue I just downloaded the Spotify desktop client, but when I go to run it, I'm just greeted with a blank screen (see attachment). I can ...

  • Visitor
  • Plan: Free Country: United States   Device Late 2013 MacBook Pro Operating System macOS Mojave (10.14)   My Question or Issue  I just downloaded the Spotify desktop clien...
  • Loxer
  • Community Legend
  • 1238 Views
  • 4 replies
  • 0 likes
  • Mac
    Mac Desktop App
  • 1238 Views
  • 4 replies
  • 0 likes

Easy Access to Personal Artist List

PlanFree/Premium, Spotify Version 1.0.90.268.ga8a0ceb4Country USA DeviceiMacOperating SystemOS X 10.11.6 My Question or Issue Is there a way to get the "alphabet" on the side of the my persoanl Artist List on Spotify on my iMac in the same way that I...

  • Casual Listener
  • Plan Free/Premium, Spotify Version 1.0.90.268.ga8a0ceb4 Country USA   Device iMac Operating System OS X 10.11.6   My Question or Issue  Is there a way to get the "alphabet"...
  • Loxer
  • Community Legend
  • 447 Views
  • 3 replies
  • 0 likes
  • 447 Views
  • 3 replies
  • 0 likes

"Recently Plated Artists"

PlanPremiumCountryTurkeyDeviceMacbook Pro late 2014Operating SystemmacOS Sierra My Question or Issue I would like to remove "recently played artists" from my profile, however, when I try to close it from settings, it opens itself. That is, when I clo...

  • Newbie
  • Plan Premium Country Turkey Device Macbook Pro late 2014 Operating System macOS Sierra   My Question or Issue   I would like to remove "recently played artists" from my profile, ...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes