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Please see below the most popular frequently asked questions.

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Desktop (Mac)

Discuss Spotify for Mac

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Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1549 Views
  • 1 replies
  • 0 likes
  • 1549 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3901 Views
  • 1 replies
  • 0 likes
  • 3901 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3152 Views
  • 1 replies
  • 3 likes
  • 3152 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 38326 Views
  • 19 replies
  • 1 likes
  • music stops
  • 38326 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164841 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164841 Views
  • 0 replies
  • 35 likes

Songs, Artists, Albums, basically anything but my offline playlists will not load

I'm using a Mac running High Sierra. I've been having this issue for awhile and it's been driving me nuts and I haven't found a solid solution for it yet.It happens especially when I open spotify again, but it will not load my songs, albums, artists,...

  • Casual Listener
  •   I'm using a Mac running High Sierra.  I've been having this issue for awhile and it's been driving me nuts and I haven't found a solid solution for it yet. It happens especially when I...
  • Loxer
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Spotify firewall problem

Hello everyone, I've been using Spotify for a while.However, from the last month I can't open it anymore since any time I try to log in it doesn't work and a message with "Spotify could be blocked by a firewall. Update the firewall utilizing Spotify....

  • Newbie
  • Hello everyone,   I've been using Spotify for a while. However, from the last month I can't open it anymore since any time I try to log in it doesn't work and a message with "Spotify could be...
  • Loxer
  • Community Legend
  • 1084 Views
  • 2 replies
  • 0 likes
  • firewall
    proxy
  • 1084 Views
  • 2 replies
  • 0 likes

Error 17

PlanFreeCountry Portugal actually, but french guyDevicemacbook airOperating SystemIOS My Question or Issue Have a trouble with the error 17 , my spotify doesn't work

  • Newbie
  •   Plan Free Country  Portugal actually, but french guy Device macbook air Operating System IOS       My Question or Issue   Have a trouble with the error 1...
  • Loxer
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

"Songs" playlist in my Library hasn't been updating for 4 months.

Plan PremiumCountry UKDevice MacbookOperating System macOS Sierra version 10.12.6My Question or IssueMy "Songs" playlist (what should be the compilation of my entire library of songs), under the "YOUR LIBRARY" tab, hasnt been updating since July. Is ...

  • Newbie
  • Plan Premium Country UK Device Macbook Operating System macOS Sierra version 10.12.6 My Question or Issue My "Songs" playlist (what should be the compilation of my entire lib...
  • Loxer
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Solved!! How to see the playlist I'm currently listening to?

Hi with the new update I can no longer easily find the playlist I'm listening to unless I remember how to find it.With the last version I could just click on the album art that appeared at the bottom left, but now as there is no longer a section for ...

  • Casual Listener
  •   Hi with the new update I can no longer easily find the playlist I'm listening to unless I remember how to find it. With the last version I could just click on the album art that appeared at ...
  • AeroZ
  • Composer
  • 700 Views
  • 3 replies
  • 0 likes
  • 700 Views
  • 3 replies
  • 0 likes

Mac Mojave Update = Spotify Dead

Anybody else finding that Spotify is completely incapacitated with the Mojave update? Is there a plan to remedy this? I no longer have access to my library, can't search and can't browse on my Mac.

  • Casual Listener
  • Anybody else finding that Spotify is completely incapacitated with the Mojave update? Is there a plan to remedy this? I no longer have access to my library, can't search and can't browse on my Mac.
  • razorbrown
  • Casual Listener
  • 1737 Views
  • 2 replies
  • 2 likes
  • 1737 Views
  • 2 replies
  • 2 likes

Importing local files (MP3s) into Spotify

PlanPremiumCountry UK DeviceiMac mid 2010Operating SystemHigh Sierra 10.13.6 My Question or IssueI have 24k 's worth of songs all MP3 and all currently happily playable on iTunes held on a hard drive pluggedd into the back of the above desktop system...

  • Casual Listener
  • Plan Premium Country UK   Device iMac  mid 2010 Operating System High Sierra 10.13.6   My Question or Issue I have 24k 's worth of songs all MP3 and all currently happily p...
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
  • 0 replies
  • 0 likes

MUSIC SAVED ON MY MAC SPOTIFY HAS BEEN DELETED

I have paid for a premium account, and I have held this account for many years now (...im not sure if the above bit is relevant to my dilemma). I have many songs which I have saved over the years that I have had my spotify account... THEY HAVE SUDDEN...

  • Casual Listener
  •   I have paid for a premium account, and I have held this account for many years now (...im not sure if the above bit is relevant to my dilemma).    I have many songs which I have s...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

songs are not connecting to the album it is part of

I have downloaded songs for a greyed out album that I wanted to listen to. I have correctly named the song files to the album on spotify, but when I go to listen to the track it is not linked to the album. I then checked my local files and noticed th...

  • Casual Listener
  • I have downloaded songs for a greyed out album that I wanted to listen to. I have correctly named the song files to the album on spotify, but when I go to listen to the track it is not linked to the ...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Solved!! Delete queue button has disappeared

Hey ! I'm on Mac High Sierra and I have a premium account. The delete button of the queue has disapared so I can't delete the next songs... Any one woudl have a solution to make it appear again ? I've tried several restarts...

  • Casual Listener
  •   Hey !  I'm on Mac High Sierra and I have a premium account.    The delete button of the queue has disapared so I can't delete the next songs...    Any one woud...
  • Kongenakaguden
  • Casual Listener
  • 2879 Views
  • 1 replies
  • 1 likes
  • 2879 Views
  • 1 replies
  • 1 likes

Daily Mix favorites - How do I find those after I favorite them?

Plan = PremiumCountry = USA DeviceMacBook AirOperating SystemiOS 10.13.6 (High Sierra) My Question or Issue:I like a lot of songs in my Daily Mixes by clicking the 'heart' icon, but now I don't know where I can find those songs. I see they are not ad...

  • Casual Listener
  • Plan = Premium Country = USA   Device MacBook Air Operating System iOS 10.13.6 (High Sierra)   My Question or Issue: I like a lot of songs in my Daily Mixes by clicking the 'h...
  • Bethany_Dawn
  • Community Legend
  • 1581 Views
  • 3 replies
  • 0 likes
  • Favorites
    heart
    Playlists
  • 1581 Views
  • 3 replies
  • 0 likes

Mac Mojave Update = Spotify Dead

Anybody else finding that Spotify is completely incapacitated with the Mojave update? Is there a plan to remedy this? I no longer have access to my library, can't search and can't browse on my Mac.

  • Casual Listener
  • Anybody else finding that Spotify is completely incapacitated with the Mojave update? Is there a plan to remedy this? I no longer have access to my library, can't search and can't browse on my Mac.
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

cursing ad

Free/PremiumUSA Device(iPhone 8Operating System(iOS 10) Listening to spotify at school with students, an ad comes on and says f***ing. Really? I won't be able to listen to Spotify if this is going to happen. Can we turn off explicit language? Why wou...

  • Newbie
  •   Free/Premium USA   Device (iPhone 8 Operating System (iOS 10)   Listening to spotify at school with students, an ad comes on and says f***ing.  Really? I won't be able ...
  • amahler
  • Regular
  • 789 Views
  • 3 replies
  • 3 likes
  • 789 Views
  • 3 replies
  • 3 likes

App Crashes as soon as it tries to open

PlanPremiumCountry USADeviceMacbook Pro late 2016Operating SystemSierra 10.12.6 My Question or Issue Spotify App crashes as soon as it starts to open. Can't even get it to load before it crashes. Have done a couple fresh reinstalls by deleting app, C...

  • Casual Listener
  •   Plan Premium Country  USA Device Macbook Pro late 2016 Operating System Sierra 10.12.6   My Question or Issue  Spotify App crashes as soon as it starts to open. Can't...
  • g-rod_7
  • Casual Listener
  • 844 Views
  • 4 replies
  • 1 likes
  • 844 Views
  • 4 replies
  • 1 likes

Artifacts in "Hold On, I'm Comin'" by Sam & Dave (12-18s, 36-37s,...)

PlanPremiumCountryUSA Device(iPhone 6S, iPad Pro, iMac 27" late 2015)Operating System(MacOS 10.12, iOS 12.0.1) My Question or IssueNoticed it on the main speakers and listened with my Sennheiser's HD280 Pro's and the bass has popping sounds on 12-18s...

  • Regular
  • Plan Premium Country USA  Device (iPhone 6S, iPad Pro,  iMac 27" late 2015) Operating System (MacOS 10.12, iOS 12.0.1)   My Question or Issue Noticed it on the main speakers ...
  • roamingseer
  • Regular
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

New song search comes up on iPhone but not on Mac desktop

Plan FreeCountry CanadaDevice iPhone 7Operating System Mac desktop, mid 2010, OS High Sierra, 10.13.6I searched for a new song/album on my phone's Spotify app and it came up. Went over to my desktop to have a good listen and, it doesn't turn up there...

  • Casual Listener
  •   Plan Free Country Canada Device iPhone 7 Operating System Mac desktop, mid 2010, OS High Sierra, 10.13.6 I searched for a new song/album on my phone's Spotify app and it came up...
  • landonharris88
  • Composer
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Sorting after searching for a song

I use Spotify Premium on all my 3 devices, MacBook Pro, IPad and my mobile. Yesterday I was able to sort after searching for a song but all of a sudden, I am unable to sort after searching for a song. I am able to sort my playlists. Any help would be...

  • Casual Listener
  • I use Spotify Premium on all my 3 devices, MacBook Pro, IPad and my mobile.   Yesterday I was able to sort after searching for a song but all of a sudden, I am unable  to sort after sear...
  • AeroZ
  • Composer
  • 412 Views
  • 1 replies
  • 4 likes
  • 412 Views
  • 1 replies
  • 4 likes

Mojave Touchbar Support

PlanPremiumCountryUSADeviceMacBook Pro 2016Operating SystemMojave My Question or IssueSince upgrading my laptop to Mojave, spotify support on the touchbar is worse.Before, the Play icon would change to a Pause icon while media was playing. The button...

  • Casual Listener
  • Plan Premium Country USA Device MacBook Pro 2016 Operating System Mojave   My Question or Issue Since upgrading my laptop to Mojave, spotify support on the touchbar is worse. Before, ...
  • 690 Views
  • 0 replies
  • 3 likes
  • 690 Views
  • 0 replies
  • 3 likes

Songs skipped/played randomly

I'm experiencing a really annoying problem on Spotify for Mac (Premium, version: 1.0.92.390.g2ce5ec7d): songs are skipped randomly after 30-40 seconds and songs I've never heard are randomly played. I've already tried to reinstall the app, I've resta...

  • Newbie
  • I'm experiencing a really annoying problem on Spotify for Mac (Premium, version: 1.0.92.390.g2ce5ec7d): songs are skipped randomly after 30-40 seconds and songs I've never heard are randomly pla...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Populating Spotify with my own library

I'm keen to move away from self-hosting mp3s/FLACs on a dedicated server, for ease of sharing among my friends, streaming on any device, and myriad other reasons. What I would like to know, though, is... is there a way of automatically populating Spo...

  • Casual Listener
  • I'm keen to move away from self-hosting mp3s/FLACs on a dedicated server, for ease of sharing among my friends, streaming on any device, and myriad other reasons.   What I would like to know, ...
  • MariaSmith23
  • Casual Listener
  • 1389 Views
  • 2 replies
  • 0 likes
  • 1389 Views
  • 2 replies
  • 0 likes