Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3162 Views
  • 1 replies
  • 0 likes
  • 3162 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2275 Views
  • 1 replies
  • 3 likes
  • 2275 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37077 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37077 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163789 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163789 Views
  • 0 replies
  • 34 likes

Error code 3 on Mac desctop

PlanPremiumCountry EnglandDeviceMacBook Pro 2018 new oneOperating SystemIOS X My Question or Issue: So, i recently bought the Premium plan for students, and i logged onto the desktop app for spotify on my mac and it worked perfectly until about a wee...

  • Casual Listener
  •   Plan Premium Country  England Device MacBook Pro 2018 new one Operating System IOS X   My Question or Issue:   So, i recently bought the Premium plan for students, a...
  • Loxer
  • Community Legend
  • 1074 Views
  • 3 replies
  • 0 likes
  • 1074 Views
  • 3 replies
  • 0 likes

Songs not appearing

So I have Spotify Desktop version for Mac and I don't know when this started exactly but lately, every time I try to see the songs in my library it doesn't show at all. It says that my favourite songs will appear (but they never do) and keeps directi...

Screen Shot 2018-10-05 at 1.34.53 AM.jpg
  • Casual Listener
  • So I have Spotify Desktop version for Mac and I don't know when this started exactly but lately, every time I try to see the songs in my library it doesn't show at all. It says that my favourite song...
  • Loxer
  • Community Legend
  • 11707 Views
  • 3 replies
  • 0 likes
  • 11707 Views
  • 3 replies
  • 0 likes

Newest (updated?) versions of songs don't play on my Mac

PlanPremiumCountryUnited StatesDevice(MacBook Pro late-2013) My Question or IssueSo I've noticed songs which were initially released on Spotify and had new versions created and re-uploaded to Spotify (presumably to take the place of the original). Ho...

  • Music Fan
  • Plan Premium Country United States Device (MacBook Pro late-2013)     My Question or Issue So I've noticed songs which were initially released on Spotify and had new versions ...
  • Loxer
  • Community Legend
  • 1922 Views
  • 8 replies
  • 0 likes
  • 1922 Views
  • 8 replies
  • 0 likes

Solved!! Failed to upload image, please try again

I've been trying to give some new playlists covers for the past few days with no luck. I tried everything, and I've looked around for answers on the community as well. I've done everything recommended, like reinstalling spotify (done twice, with no l...

  • Newbie
  • I've been trying to give some new playlists covers for the past few days with no luck. I tried everything, and I've looked around for answers on the community as well. I've done everything recom...
  • Loxer
  • Community Legend
  • 31495 Views
  • 1 replies
  • 2 likes
  • 31495 Views
  • 1 replies
  • 2 likes

Discover Weekly Playlist Not Updating

I recently got Spotify again around 3 weeks ago and I noticed that my discover weekly playlist had not been updated since 2016. I've checked on Monday for two weeks now and it still has not updated.

  • Newbie
  •   I recently got Spotify again around 3 weeks ago and I noticed that my discover weekly playlist had not been updated since 2016. I've checked on Monday for two weeks now and it still has ...
  • Loxer
  • Community Legend
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

[Playlists] See in which of my Playlists a Song is in

Premium user / France /MacbookPro mid-2012 / MacOS Sierra 10.12.6iPhone 6 / iOS 11.4.1 When I play a rather long track (10 minutes approximatly), Spotify does not play the next song when it's finished. I've noticed this happens on both the desktop an...

  • Music Fan
  • Premium user  / France / MacbookPro mid-2012 / MacOS Sierra 10.12.6 iPhone 6 / iOS 11.4.1   When I play a rather long track (10 minutes approximatly), Spotify does not play the next son...
  • Loxer
  • Community Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Solved!! Can't play the current song on macOs Mojave 10.14

PlanPremiumCountry SwedenDeviceMacbook Pro late 2016Operating SystemmacOs 10.14 My Question or Issue The mac desktop app does not work for me any more. All I get is a "Can't play the current song".I've tried the following without success:1. Logout an...

  • Casual Listener
  • Plan Premium Country  Sweden Device Macbook Pro late 2016 Operating System macOs 10.14   My Question or Issue  The mac desktop app does not work for me any more. All I get is...
  • Loxer
  • Community Legend
  • 8205 Views
  • 3 replies
  • 0 likes
  • 8205 Views
  • 3 replies
  • 0 likes

Playlist Folder Open-Arrow Not working (Mac)

Spotify Version: 1.0.91.176.g78a5872a (Mac)OS: High Sierra Symptom:The arrow at the end of a playlist folder does not open the folder. Steps to Repeat:Rename a folder (it doesn't matter if you rename it, just trigger the edit function)Choose the arro...

  • Community Legend
  • Spotify Version: 1.0.91.176.g78a5872a (Mac) OS: High Sierra   Symptom: The arrow at the end of a playlist folder does not open the folder.    Steps to Repeat: Rename a fold...
  • 1004 Views
  • 0 replies
  • 0 likes
  • 1004 Views
  • 0 replies
  • 0 likes

Lack of functionality editing Playlist content.

I really think Spotify should take a page for Native Instruments Traktor in how to organize a library; create and edit playlists. My 1st attempt at a playlist I just dumped a bunch of tracks I felt suitable for it. Turned out to be 8+ hours of music....

  • Regular
  • I really think Spotify should take a page for Native Instruments Traktor in how to organize a library; create and edit playlists. My 1st attempt at a playlist I just dumped a bunch of tracks I felt s...
  • EthanMKLewis
  • Gig Goer
  • 1367 Views
  • 1 replies
  • 0 likes
  • 1367 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Bug - offline mode does not allow Spotify to login when setup/backup from another macbook

PlanPremiumCountry AustraliaDeviceMacbook Pro 2017 15-inchOperating SystemmacOS Mojave and macOS High Sierra My Question or Issue I recently migrated from one of my Macbooks (which was destroyed in a fire) to my new Macbook Pro. Tried installing Spot...

Capture d’écran 2018-10-01 à 10.33.13 AM.png
  • Casual Listener
  • Plan Premium Country  Australia Device Macbook Pro 2017 15-inch Operating System macOS Mojave and macOS High Sierra  My Question or Issue  I recently migrated from one of my M...
  • rome3
  • Casual Listener
  • 2125 Views
  • 3 replies
  • 0 likes
  • 2125 Views
  • 3 replies
  • 0 likes

i just updated my premium membership to family

I just updated my premium membership to family and I was wondering if my library could be separate from my other family members so spotify could reccomend songs in discover weekly and release radar that are just my interests and not my whole families...

  • Casual Listener
  • I  just updated my premium membership to family and I was wondering if my library could be separate from my other family members so spotify could reccomend songs in discover weekly and release r...
  • Loxer
  • Community Legend
  • 1589 Views
  • 5 replies
  • 0 likes
  • 1589 Views
  • 5 replies
  • 0 likes

Volume Slide Control stopped working

I am using the Spotify app on my Mac to play music through my Amazon Echo and the volume slide bar on the app (botton right) has stopped working all of a sudden. I have restarted everything. Thoughts?

  • Casual Listener
  • I am using the Spotify app on my Mac to play music through my Amazon Echo and the volume slide bar on the app (botton right) has stopped working all of a sudden.  I have restarted everything.&nb...
  • 1168 Views
  • 0 replies
  • 0 likes
  • 1168 Views
  • 0 replies
  • 0 likes

Spotify and Mission Control

The Spotify desktop app absolutely will not stay put on a particular desktop using Mission Control in OS X. It has a tendency to "relocate." For example, I have it pinned to Desktop 3. When I open the app, it goes there. After a while, though, it wil...

  • Newbie
  • The Spotify desktop app absolutely will not stay put on a particular desktop using Mission Control in OS X. It has a tendency to "relocate."  For example, I have it pinned to Desktop 3.  Wh...
  • 1065 Views
  • 0 replies
  • 0 likes
  • 1065 Views
  • 0 replies
  • 0 likes

Spotify Bug - Search results title has wrongly URL Encoded string.

CountryPolandOperating SystemmacOS 10.14 Mojave My Question or IssueThe title in the search results for any of the categories: tracks, albums, artists is wrongly url encoed as in the screenshot.

  • Regular
  •   Country Poland Operating System macOS 10.14 Mojave   My Question or Issue The title in the search results for any of the categories: tracks, albums, artists is wrongly url encoed a...
  • 977 Views
  • 0 replies
  • 0 likes
  • 977 Views
  • 0 replies
  • 0 likes

Mac Error 39

I've been trying to log into my spotify application on my mac for a couple days now. Whenever I try to log in it displays this message: A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try chang...

  • Newbie
  •   I've been trying to log into my spotify application on my mac for a couple days now. Whenever I try to log in it displays this message: A firewall may be blocking Spotify. Please update your ...
  • rome3
  • Casual Listener
  • 8412 Views
  • 3 replies
  • 1 likes
  • 8412 Views
  • 3 replies
  • 1 likes

Spotify won't play certain local files

PlanPremiumCountry The NetherlandsDeviceMacbook Pro MAC OS high sierra and an Iphone 7Operating SystemMAC My Question or IssueSome time ago I noticed that Spotify did not play certain local files on my Iphone anymore. I have a couple of playlists tha...

  • Newbie
  • Plan Premium Country  The Netherlands Device Macbook Pro MAC OS high sierra and an Iphone 7 Operating System MAC   My Question or Issue Some time ago I noticed that Spotify did no...
  • Focusvity
  • Regular
  • 1720 Views
  • 1 replies
  • 0 likes
  • local files
    Local files for Spotify Mobile
    local files on iphone
    local files sync mobile phone
    local files. playlist
    Spotify
  • 1720 Views
  • 1 replies
  • 0 likes

error 37

PlanPremiumCountryUK DeviceImac 2011 running High Sierra My Question or IssueAt login from side bar icon get 'error 37' firewall issue etc (as attached) and haven't been able to login for several months ....will work on my ipad though (so the firewal...

  • Casual Listener
  • Plan Premium Country UK   Device Imac 2011 running High Sierra       My Question or Issue At login from side bar icon  get 'error 37' firewall issue etc  (as ...
  • Loxer
  • Community Legend
  • 2364 Views
  • 5 replies
  • 0 likes
  • 2364 Views
  • 5 replies
  • 0 likes

Crossfade happening even though disabled

PlanPremium (Family)CountryUK Device2017 Macbook ProOperating SystemMacOS 10.14 MojaveSpotify Version1.0.89.313.g34a58dea (Displayed from "About Spotify") I am currently listening to the "Nasty Bits" playlist within the "Electronic/Dance" genre and w...

  • Newbie
  • Plan Premium (Family) Country UK   Device 2017 Macbook Pro Operating System MacOS 10.14 Mojave Spotify Version 1.0.89.313.g34a58dea (Displayed from "About Spotify")   I am ...
  • YahTehgz
  • Composer
  • 1627 Views
  • 1 replies
  • 3 likes
  • Crossfade
  • 1627 Views
  • 1 replies
  • 3 likes

Spotify For PowerPC

PlanFreeCountry UKDeviceMac Pro and G4 PowerbookOperating SystemOSX Lion and OSX Leopard My Question or Issue I'm grateful that Spotify was supported for so long on PowerPC Macs but I wonder...is there no way to extend support with the same limited f...

  • Regular
  • Plan Free Country  UK Device Mac Pro and G4 Powerbook Operating System OSX Lion and OSX Leopard   My Question or Issue  I'm grateful that Spotify was supported for so long on...
  • Philgood
  • Newbie
  • 2463 Views
  • 1 replies
  • 9 likes
  • 2463 Views
  • 1 replies
  • 9 likes

Premium account with Offline/Failed desktop app (Mac)

PlanPremiumCountrySouth Africa DeviceMacBook Pro Mid 2015Operating SystemMacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has been giving me the following issues for the past while (more than 2 weeks):- Friend Activity: "Hmm, the ...

  • Casual Listener
  •   Plan Premium Country South Africa   Device MacBook Pro Mid 2015 Operating System MacOS High Sierra V 10.13.6   My Question or Issue  Spotify for desktop has be...
  • Loxer
  • Community Legend
  • 1640 Views
  • 3 replies
  • 0 likes
  • broken
    Desktop
    fail
    iOS
    Issues
    macbook
    Premium
  • 1640 Views
  • 3 replies
  • 0 likes