Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2442 Views
  • 1 replies
  • 0 likes
  • 2442 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4896 Views
  • 1 replies
  • 0 likes
  • 4896 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3582 Views
  • 1 replies
  • 3 likes
  • 3582 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39478 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39478 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165372 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165372 Views
  • 0 replies
  • 35 likes

Artifacts in "Hold On, I'm Comin'" by Sam & Dave (12-18s, 36-37s,...)

PlanPremiumCountryUSA Device(iPhone 6S, iPad Pro, iMac 27" late 2015)Operating System(MacOS 10.12, iOS 12.0.1) My Question or IssueNoticed it on the main speakers and listened with my Sennheiser's HD280 Pro's and the bass has popping sounds on 12-18s...

  • Regular
  • Plan Premium Country USA  Device (iPhone 6S, iPad Pro,  iMac 27" late 2015) Operating System (MacOS 10.12, iOS 12.0.1)   My Question or Issue Noticed it on the main speakers ...
  • roamingseer
  • Regular
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

New song search comes up on iPhone but not on Mac desktop

Plan FreeCountry CanadaDevice iPhone 7Operating System Mac desktop, mid 2010, OS High Sierra, 10.13.6I searched for a new song/album on my phone's Spotify app and it came up. Went over to my desktop to have a good listen and, it doesn't turn up there...

  • Casual Listener
  •   Plan Free Country Canada Device iPhone 7 Operating System Mac desktop, mid 2010, OS High Sierra, 10.13.6 I searched for a new song/album on my phone's Spotify app and it came up...
  • landonharris88
  • Composer
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Sorting after searching for a song

I use Spotify Premium on all my 3 devices, MacBook Pro, IPad and my mobile. Yesterday I was able to sort after searching for a song but all of a sudden, I am unable to sort after searching for a song. I am able to sort my playlists. Any help would be...

  • Casual Listener
  • I use Spotify Premium on all my 3 devices, MacBook Pro, IPad and my mobile.   Yesterday I was able to sort after searching for a song but all of a sudden, I am unable  to sort after sear...
  • AeroZ
  • Composer
  • 421 Views
  • 1 replies
  • 4 likes
  • 421 Views
  • 1 replies
  • 4 likes

Mojave Touchbar Support

PlanPremiumCountryUSADeviceMacBook Pro 2016Operating SystemMojave My Question or IssueSince upgrading my laptop to Mojave, spotify support on the touchbar is worse.Before, the Play icon would change to a Pause icon while media was playing. The button...

  • Casual Listener
  • Plan Premium Country USA Device MacBook Pro 2016 Operating System Mojave   My Question or Issue Since upgrading my laptop to Mojave, spotify support on the touchbar is worse. Before, ...
  • 696 Views
  • 0 replies
  • 3 likes
  • 696 Views
  • 0 replies
  • 3 likes

Songs skipped/played randomly

I'm experiencing a really annoying problem on Spotify for Mac (Premium, version: 1.0.92.390.g2ce5ec7d): songs are skipped randomly after 30-40 seconds and songs I've never heard are randomly played. I've already tried to reinstall the app, I've resta...

  • Newbie
  • I'm experiencing a really annoying problem on Spotify for Mac (Premium, version: 1.0.92.390.g2ce5ec7d): songs are skipped randomly after 30-40 seconds and songs I've never heard are randomly pla...
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

Populating Spotify with my own library

I'm keen to move away from self-hosting mp3s/FLACs on a dedicated server, for ease of sharing among my friends, streaming on any device, and myriad other reasons. What I would like to know, though, is... is there a way of automatically populating Spo...

  • Casual Listener
  • I'm keen to move away from self-hosting mp3s/FLACs on a dedicated server, for ease of sharing among my friends, streaming on any device, and myriad other reasons.   What I would like to know, ...
  • MariaSmith23
  • Casual Listener
  • 1419 Views
  • 2 replies
  • 0 likes
  • 1419 Views
  • 2 replies
  • 0 likes

Podcast - Overview New Episodes

I'm happy abou the Podcast feature, but i'm missing an overview where i can find new episodes from the show i'm subribed to. I don't want to open each show one by to check if there are fresh episodes. Please add this feature!

  • Casual Listener
  • I'm happy abou the Podcast feature, but i'm missing an overview where i can find new episodes from the show i'm subribed to. I don't want to open each show one by to check if there are fresh episodes...
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

Playlist starts again

PremiumUnited Kingdom DeviceiMac Late 2013Operating SystemmacOS 10.13.6 High Serria My Question or IssueWhen listening to the 'New Music Friday UK' playlist if a new song is added the playlist starts over again. It's annoying as it can often take a w...

  • Newbie
  • Premium United Kingdom   Device iMac Late 2013 Operating System macOS 10.13.6 High Serria   My Question or Issue When listening to the 'New Music Friday UK' playlist if a new song ...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Cant download Spotify on my Mac anymore

PlanPremiumCountryNorway DeviceMacbook Pro (2013)Operating System(iOS) My Question or Issue When I’m trying downloading the desktop app on my MacBook, the computer tells me that the file is damaged. I’ve tried many methods like deleting everything sp...

  • Newbie
  • Plan Premium Country Norway   Device Macbook Pro (2013) Operating System (iOS)   My Question or Issue  When I’m trying downloading the desktop app on my MacBook, the compute...
  • 733 Views
  • 0 replies
  • 0 likes
  • 733 Views
  • 0 replies
  • 0 likes

[Mac] No album artwork?

I'm currently using Premium on a late 2013 Macbook Pro, and for quite a while now, the desktop version of Spotify doesn't show any album artwork except for the Now Playing artwork in the bottom left [screenshot attached]. I've tried logging out and b...

  • Casual Listener
  •  I'm currently using Premium on a late 2013 Macbook Pro, and for quite a while now, the desktop version of Spotify doesn't show any album artwork except for the Now Playing artwork in the b...
  • CSparks
  • Casual Listener
  • 1537 Views
  • 4 replies
  • 2 likes
  • album artwork
    Mac Desktop
  • 1537 Views
  • 4 replies
  • 2 likes

Crossfades tracks when set to disabled

PlanPremium CountryUnited States Current DeviceMacbook Pro (late 2013) Current Operating SystemmacOS 10.13.4(May be happening on other systems - have not payed enough attention on my Windows desktop) My IssueTracks are crossfading as if it is set for...

  • Newbie
  • Plan Premium   Country United States   Current Device Macbook Pro (late 2013)   Current Operating System macOS 10.13.4 (May be happening on other systems - have not payed en...
  • 405 Views
  • 0 replies
  • 0 likes
  • 405 Views
  • 0 replies
  • 0 likes

erreur 11 - problème de connection

Suite à un récent nettoyage de Mon MacBook Air, j'ai été déconnectée de l'application spotify. Au moment ou j'essaye de me connecter (via facebook) ce message apparait: J'ai essayé de désisntaller, et réinstaller l'application plusieurs fois, ainsi q...

Capture d’écran 2018-10-24 à 11.36.26.png
  • Newbie
  •    Suite à un récent nettoyage de Mon MacBook Air, j'ai été déconnectée de l'application spotify. Au moment ou j'essaye de me connecter (via facebook) ce message apparait:  J'ai es...
  • 671 Views
  • 0 replies
  • 0 likes
  • 671 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local Files not downloading IOS 2018

PlanPremiumCountry UKDeviceIPhone 7, IMacOperating SystemIOS 11 My Question or Issue Ive made this thread because all other local files not downloading questions are outdated or not for mac. Right ive tried this:- Turn off firewall- Using hotspot to ...

  • Music Fan
  • Plan Premium Country  UK Device IPhone 7,  IMac Operating System IOS 11   My Question or Issue  Ive made this thread because all other local files not downloading questi...
  • -henners05-
  • Music Fan
  • 3695 Views
  • 11 replies
  • 0 likes
  • local files
    Local files for Spotify Mobile
    Local files not downloading 2018
  • 3695 Views
  • 11 replies
  • 0 likes

Solved!! Shuffle not working for Songs or Daily Mix

Shuffle isn't working on Songs or Daily Mix. Did you discontinue it? I've included a screen shot so you can see the shuffle option is blurred out. Not happy about this. PlanPremiumCountryUSA DeviceMac DesktopOperating SystemMac Sierra 10.12 My Questi...

  • Casual Listener
  • Shuffle isn't working on Songs or Daily Mix. Did you discontinue it? I've included a screen shot so you can see the shuffle option is blurred out.  Not happy about this.   Plan Premium ...
  • frapo
  • Gig Goer
  • 12917 Views
  • 5 replies
  • 0 likes
  • 12917 Views
  • 5 replies
  • 0 likes

Problems with OS X Spotify player and Sonos Connectivity

Hi, I'm running the following: OS X El Capitan 10.11.6Spotify 1.0.91.183.g259b84fa For some reason, I'm unable to successfully connect to my Sonos system (pair of Play:1s). I've tried uninstalling Spotify and re-installing the app; unplugging and res...

  • Newbie
  • Hi, I'm running the following:   OS X El Capitan 10.11.6 Spotify 1.0.91.183.g259b84fa   For some reason, I'm unable to successfully connect to my Sonos system (pair of Play:1s). I...
  • 390 Views
  • 0 replies
  • 1 likes
  • 390 Views
  • 0 replies
  • 1 likes

Local Files not showing up in iPhone

PlanPremiumCountryNetherlands DeviceMacbook Pro Early 2015 Retina Operating SystemMacOs Mojave My Question or Issue When I try to add a new local file to a playlist, it would not appear at all on my iPhone. I have both the playlist set to "download" ...

  • Casual Listener
  • Plan Premium Country Netherlands   Device Macbook Pro Early 2015 Retina  Operating System MacOs Mojave   My Question or Issue  When I try to add a new local file t...
  • JonLewis1
  • Newbie
  • 11482 Views
  • 1 replies
  • 3 likes
  • 11482 Views
  • 1 replies
  • 3 likes

Last.FM won't scrobble Spotify tracks

Spotify Free1.0.91.183.g259b84faUSAMacbook Pro early 2011iOS 10.13.6 High SierraLast.FM 2.1.37a I don't run Spotify often because it tends to load very slowly. Around mid-September I tried listening to a new album and I realized that, unlike only a f...

  • Newbie
  • Spotify Free 1.0.91.183.g259b84fa USA Macbook Pro early 2011 iOS 10.13.6 High Sierra Last.FM 2.1.37a   I don't run Spotify often because it tends to load very slowly. Around mid-September...
  • Bethany_Dawn
  • Community Legend
  • 891 Views
  • 1 replies
  • 0 likes
  • 891 Views
  • 1 replies
  • 0 likes

Clicking playlist folder arrow does nothing

PlanPremium CountryUSA DeviceWindows, MacBook Pro, Mac Mini Operating SystemWindows 10, macOS Mojave My Question or Issue Many times, but not always, when I click the arrow to expand a playlist folder, the animation finishes but nothing shows up unde...

  • Music Fan
  • Plan Premium   Country USA   Device Windows, MacBook Pro, Mac Mini   Operating System Windows 10, macOS Mojave   My Question or Issue  Many times, but not always...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Resume on relaunch or restart

Plan: PremiumCountry: USA DeviceMacbook Pro late 2016Operating SystemMacOS 10.13.6 My Question or IssueEach time I relaunch the Mac client, I see the Browse view. Is there a way to "resume" position and task, as with Chrome, Word, etc? eg: I open the...

  • Music Fan
  • Plan: Premium Country: USA   Device Macbook Pro late 2016 Operating System MacOS 10.13.6   My Question or Issue Each time I relaunch the Mac client, I see the Browse view.&nbs...
  • lbdsgn
  • Music Fan
  • 747 Views
  • 2 replies
  • 0 likes
  • 747 Views
  • 2 replies
  • 0 likes

Font Rendering Issues on Mac Desktop App for Greek language

Brief description of the issue:There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to another font or there is something wrong with the font r...

  • Newbie
  • Brief description of the issue: There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to ano...
  • Loxer
  • Community Legend
  • 658 Views
  • 1 replies
  • 0 likes
  • font
    greek
    language
    Rendering
  • 658 Views
  • 1 replies
  • 0 likes