Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

Local Files not showing up in iPhone

PlanPremiumCountryNetherlands DeviceMacbook Pro Early 2015 Retina Operating SystemMacOs Mojave My Question or Issue When I try to add a new local file to a playlist, it would not appear at all on my iPhone. I have both the playlist set to "download" ...

Andrea_Mertaadi
Casual Listener
Plan Premium Country Netherlands Device Macbook Pro Early 2015 Retina Operating System MacOs Mojave My Question or Issue When I try to add a new local file t...
2018-10-21 6:12:18 PM
2018-10-21 8:51:24 PM
JonLewis1
Newbie
11484 Views
1 replies
3 likes

11484 Views
1 replies
3 likes

Last.FM won't scrobble Spotify tracks

Spotify Free1.0.91.183.g259b84faUSAMacbook Pro early 2011iOS 10.13.6 High SierraLast.FM 2.1.37a I don't run Spotify often because it tends to load very slowly. Around mid-September I tried listening to a new album and I realized that, unlike only a f...

wheredidjennygo
Newbie
Spotify Free 1.0.91.183.g259b84fa USA Macbook Pro early 2011 iOS 10.13.6 High Sierra Last.FM 2.1.37a I don't run Spotify often because it tends to load very slowly. Around mid-September...
2018-10-20 10:02:30 PM
2018-10-21 3:29:38 AM
Bethany_Dawn
Community Legend
895 Views
1 replies
0 likes

895 Views
1 replies
0 likes

Clicking playlist folder arrow does nothing

PlanPremium CountryUSA DeviceWindows, MacBook Pro, Mac Mini Operating SystemWindows 10, macOS Mojave My Question or Issue Many times, but not always, when I click the arrow to expand a playlist folder, the animation finishes but nothing shows up unde...

ackmanx
Music Fan
Plan Premium Country USA Device Windows, MacBook Pro, Mac Mini Operating System Windows 10, macOS Mojave My Question or Issue Many times, but not always...
2018-10-21 3:17:13 AM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

Resume on relaunch or restart

Plan: PremiumCountry: USA DeviceMacbook Pro late 2016Operating SystemMacOS 10.13.6 My Question or IssueEach time I relaunch the Mac client, I see the Browse view. Is there a way to "resume" position and task, as with Chrome, Word, etc? eg: I open the...

lbdsgn
Music Fan
Plan: Premium Country: USA Device Macbook Pro late 2016 Operating System MacOS 10.13.6 My Question or Issue Each time I relaunch the Mac client, I see the Browse view.&nbs...
2018-10-16 6:33:04 AM
2018-10-20 9:53:11 AM
lbdsgn
Music Fan
751 Views
2 replies
0 likes

751 Views
2 replies
0 likes

Font Rendering Issues on Mac Desktop App for Greek language

Brief description of the issue:There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to another font or there is something wrong with the font r...

wolfkain
Newbie
Brief description of the issue: There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to ano...
2018-10-16 7:06:40 PM
2018-10-20 2:01:28 AM
Loxer
Community Legend
661 Views
1 replies
0 likes
font
greek
language
Rendering

661 Views
1 replies
0 likes

Jumpy music playing

Plan: PremiumCountry: USA Device: Mac Pro running MacOS 10.13.6 Running Sportify app. I've been experiencing jumpy music while listening to Spotify at work, like the music is very lacky. I'm pretty sure there is no internet problem because I work for...

adayday
Casual Listener
Plan: Premium Country: USA Device: Mac Pro running MacOS 10.13.6 Running Sportify app. I've been experiencing jumpy music while listening to Spotify at work, like the...
2018-10-15 11:54:41 PM
2018-10-20 1:25:24 AM
Loxer
Community Legend
489 Views
1 replies
1 likes

489 Views
1 replies
1 likes

How to use Spotify Application on Mac Mojave without giving control of computer.

How do I use the Spotify Application on Mac Mojave without giving it control of my computer. I do not need accessibility options. Irritated.

Tigs99
Casual Listener
How do I use the Spotify Application on Mac Mojave without giving it control of my computer. I do not need accessibility options. Irritated.
2018-10-14 11:27:07 AM
2018-10-20 1:23:05 AM
Loxer
Community Legend
5684 Views
1 replies
1 likes
Running

5684 Views
1 replies
1 likes

Anyone know how to block someone on Spotify?

Anyone know how to block another user? I have someone following me that I don't want to follow me.

aidantyler
Music Fan
Anyone know how to block another user? I have someone following me that I don't want to follow me.
2018-10-16 4:49:16 PM
2018-10-18 5:44:50 PM
Bethany_Dawn
Community Legend
1280 Views
1 replies
0 likes

1280 Views
1 replies
0 likes

Solved!! Pause button not working/log in and have to choose between ubuntu or my iphone

Premium accountCountry Germany Device(iPhone 5s and MacBook Air (13-inch, Mid 2013))Operating System OS Yosemite 10.10.5 when i log in to spotify from my macbook air and from my iphone 5s, it gives me two options : Listening on ubuntu or listen on th...

polidino
Casual Listener
Premium account Country Germany Device (iPhone 5s and MacBook Air (13-inch, Mid 2013)) Operating System OS Yosemite 10.10.5 when i log in to spotify fr...
2018-10-12 9:52:20 PM
2018-10-18 11:36:26 AM
polidino
Casual Listener
786 Views
3 replies
0 likes

786 Views
3 replies
0 likes

[BUG] Navigating songs selects a random one

PlanPremium CountryGermany DeviceMacBook Air '17 Operating SystemMac OS High Sierra My Question or IssueBrief description of the issue: Double click on a song, or using navigation >> [next] << [previous] plays a random song on the list. Video recordi...

stefstoilov
Newbie
Plan Premium Country Germany Device MacBook Air '17 Operating System Mac OS High Sierra My Question or Issue Brief description of the issue: Double ...
2018-10-16 5:31:51 PM
356 Views
0 replies
1 likes

356 Views
0 replies
1 likes

Problems with loading playlist and e.t.c

PlanPremiumCountry EstoniaDeviceiMacOperating SystemMojave My Question or Issue.Most of the time playlists are not loaded on iMac. Same happened with some artists/albums. Sometime it should take up to 10 minutes to load the list. Please help to solve...

dvalerij
Casual Listener
Plan Premium Country Estonia Device iMac Operating System Mojave My Question or Issue. Most of the time playlists are not loaded on iMac. Same happened with some artists/albu...
2018-10-01 9:17:03 AM
2018-10-16 1:37:38 PM
dvalerij
Casual Listener
1191 Views
4 replies
0 likes

1191 Views
4 replies
0 likes

Autoplay not working anymore

PlanPremiumCountry USDeviceMacbook Pro early 2011Operating SystemmacOS Sierra My Question or Issue Autoplay - one of my absolute favorite features - was working 2 days ago and now is not. I noticed it stopped working once I added and used Spotify on ...

amypienta
Newbie
Plan Premium Country US Device Macbook Pro early 2011 Operating System macOS Sierra My Question or Issue Autoplay - one of my absolute favorite features - was workin...
2018-09-16 12:23:39 AM
2018-10-15 12:13:44 AM
daronjp
Newbie
3122 Views
4 replies
9 likes

3122 Views
4 replies
9 likes

Weird message when submitting: The message body contains [date time], which is not permitted...

I'd put the text in here but the forum won't allow it! Submitted a message with two pictures in the message. They had filenames like "Greenshot [date time].png" which seems to be triggering some profanity filter. That filter appears to be broken. Sub...

chizdippler
Gig Goer
I'd put the text in here but the forum won't allow it! Submitted a message with two pictures in the message. They had filenames like "Greenshot [date time].png" which seems to b...
2018-10-15 8:46:00 PM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Bug: concert not showing in artist feed

Premium, USA DeviceMacbook Pro 2017Operating SystemOSX 10.13.6 Spotify 1.0.91.183.g259b84fa Concert link: http://www.ticketfly.com/event/1719284-st-paul-broken-bones-portland/ The concert is not showing in the artists concert feed or my feed. I am fo...

chizdippler
Gig Goer
Premium, USA Device Macbook Pro 2017 Operating System OSX 10.13.6 Spotify 1.0.91.183.g259b84fa Concert link: http://www.ticketfly.com/event/1719284-st-...
2018-10-15 8:40:22 PM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

Saving an album bumps the artist to the top of Recently Added [artists]

PlanPremiumCountryUSA DeviceMacbook Pro 15" late 2013 Operating SystemMacOS 10.13.6 My Question or Issue I'm seeing a behavior which I believe is a bug where saving an album, even for an artist that I've followed for a long time, bumps that artist to...

the00guy7
Casual Listener
Plan Premium Country USA Device Macbook Pro 15" late 2013 Operating System MacOS 10.13.6 My Question or Issue I'm seeing a behavior which I believe is a bug where...
2018-10-15 5:46:58 PM
265 Views
0 replies
1 likes

265 Views
0 replies
1 likes

[Discover Weekly] Like & Dislike Buttons not availabe

So I read this interesting thread https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-Buttons/idi-p/1176378.But I cannot find the "like" and "dislike" buttons anywhere. Is it only available for Premium users or whats t...

DottedRain
Casual Listener
So I read this interesting thread https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-Buttons/idi-p/1176378. But I cannot find the "like" and "dislike" buttons anyw...
2018-10-10 2:13:13 PM
2018-10-15 11:34:46 AM
DottedRain
Casual Listener
1035 Views
2 replies
0 likes

1035 Views
2 replies
0 likes

playlist not downloading

PlanPremiumCountry PADeviceMacbook pro Sierra 13"Operating System(iOS 10) My Question or Issue I'm trying to download my playlist, I've tried everything but it won't actually start the download. Every time I turn the download switch on it would just ...

Lole
Newbie
Plan Premium Country PA Device Macbook pro Sierra 13" Operating System (iOS 10) My Question or Issue I'm trying to download my playlist, I've tried everything but...
2018-10-14 10:20:16 PM
2018-10-15 2:53:30 AM
Billy-J
Spotify Star
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

I keep getting the "Spotify can't play this right now. If you have the file on your computer you can import it." message for several songs. Does this mean that the songs are not available in my region (I live in the USA)? I've noticed that this has h...

danielator36
Casual Listener
I keep getting the "Spotify can't play this right now. If you have the file on your computer you can import it." message for several songs. Does this mean that the songs are not available in my regio...
2018-10-14 5:40:41 PM
354 Views
0 replies
0 likes

354 Views
0 replies
0 likes

New playlist folder added all playlists

Just made my first playlist folder to see if I would like it, and the folder added all of my playlists into itself automatically. Is there anyway to undo this? Without individually selecting each playlist and removing it from the folder? I tried dele...

fair11sc
Regular
Just made my first playlist folder to see if I would like it, and the folder added all of my playlists into itself automatically. Is there anyway to undo this? Without individually sele...
2018-10-13 8:36:26 AM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

First 1-2 minutes of a song is skipped

PlanPremiumCountryBelgiumDevice(iPhone X & Macbook Pro 2017)Operating System(iOS 12 & MacOS 10.14) My Question or IssueWhen listening to the Techno Bunker playlist the first 1-2 minutes of a song is skipped. I already tried clearing the cache but thi...

cyberke
Casual Listener
Plan Premium Country Belgium Device (iPhone X & Macbook Pro 2017) Operating System (iOS 12 & MacOS 10.14) My Question or Issue When listening to the Techno Bunker playlist th...
2018-10-10 2:30:10 PM
2018-10-12 2:09:44 PM
Loxer
Community Legend
1589 Views
5 replies
0 likes

1589 Views
5 replies
0 likes

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