Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 860 Views
  • 1 replies
  • 0 likes
  • 860 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1329 Views
  • 1 replies
  • 3 likes
  • 1329 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35078 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35078 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162437 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162437 Views
  • 0 replies
  • 34 likes

[MacOs Mojave] Touch Bar support is gone.

PlanPremiumCountryPolandDeviceMacbook Pro 15 A1707 2017Operating System MacOS MojaveMy Question or Issue On new MacOS TouchBar support is gone and media controll buttons are not working.

  • Casual Listener
  • Plan Premium Country Poland Device Macbook Pro 15 A1707 2017 Operating System  MacOS Mojave My Question or Issue  On new MacOS TouchBar support is gone and media controll buttons a...
  • JonyT
  • Casual Listener
  • 2145 Views
  • 3 replies
  • 0 likes
  • 2145 Views
  • 3 replies
  • 0 likes

Autoplay/Radio Won't Turn off

PlanPremiumCountry DeviceMacBook Air Early 2015 Running High Sierra Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not turn the Autoplay off! Every time an album or playlist finishes, Spotify starts a new Radio Stat...

  • Casual Listener
  • Plan Premium Country   Device MacBook Air Early 2015 Running High Sierra  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not tur...
  • spankish
  • Newbie
  • 1193 Views
  • 2 replies
  • 1 likes
  • 1193 Views
  • 2 replies
  • 1 likes

Superuser Contribution Trouble syncing iTunes

I have a ton of music in my iTunes music library. I'd like to get it all into my Spotify library so I don't have to manually go through and add all the artists I like. It allegedly looks like an easy thing to do; there are several articles like this:...

  • Newbie
  • I have a ton of music in my iTunes music library.  I'd like to get it all  into my Spotify library so I don't have to manually go through and add all the artists I like.  It allegedly ...
  • SergioDavid
  • Roadie
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Save a video song?

On playlists song of the tracks have videos (ex: live version). I can't save any of those songs to a playlist. Why not?

  • Casual Listener
  • On playlists song of the tracks have videos (ex: live version). I can't save any of those songs to a playlist. Why not? 
  • user-removed
  • Not applicable
  • 1931 Views
  • 3 replies
  • 0 likes
  • 1931 Views
  • 3 replies
  • 0 likes

Is there any way to reverse marking a podcast as played?

PlanPremiumCountry United StatesDeviceMacbook Pro late 2016Operating SystemMacOS High Sierra My Question or Issue I accidentally marked an entire podcast playlist as played. I can no longer view the entire podcast and I cannot listen to it at all. Is...

  • Casual Listener
  • Plan Premium Country  United States Device Macbook Pro late 2016 Operating System MacOS High Sierra   My Question or Issue  I accidentally marked an entire podcast playlist a...
  • BiancaBunz
  • Casual Listener
  • 1447 Views
  • 2 replies
  • 0 likes
  • 1447 Views
  • 2 replies
  • 0 likes

Can't view followers

I can't view my followers on the desktop app for mac. Someone else's similar question was answered with this image:But my app only looks like this:Is this intentional or a glitch? How else can I view my followers?Thanks!

large.png Screen Shot 2018-07-27 at 3.02.07 PM.png
  • Casual Listener
  • I can't view my followers on the desktop app for mac. Someone else's similar question was answered with this image: But my app only looks like this: Is this intentional or a glitch? How else can I ...
  • h82y-14_n6iik
  • Casual Listener
  • 933 Views
  • 4 replies
  • 0 likes
  • 933 Views
  • 4 replies
  • 0 likes

Saved Songs Sync/Update Issue

Plan: PremiumCountry: USA Device: Macbook Pro early 2015Operating System macOS High SierraSpotify Version: 1.0.86.337.ga8d5cef9 I've been recently experiencing saved songs disappearing. For instance, I would save a song and then a few hours later it ...

  • Newbie
  • Plan: Premium Country: USA  Device: Macbook Pro early 2015 Operating System macOS High Sierra Spotify Version: 1.0.86.337.ga8d5cef9   I've been recently&...
  • user-removed
  • Not applicable
  • 365 Views
  • 1 replies
  • 1 likes
  • bug
  • 365 Views
  • 1 replies
  • 1 likes

Solved!! Discover weekly disliked songs

PlanPremiumCountryUSA Operating SystemWindows 10 My Question or Issue My Discover Weekly was created with a song I had previously disliked. I thought that was the whole point of the dislike button. What gives?

  • Newbie
  • Plan Premium Country USA   Operating System Windows 10   My Question or Issue  My Discover Weekly was created with a song I had previously disliked.  I thought that was t...
  • user-removed
  • Not applicable
  • 1091 Views
  • 1 replies
  • 0 likes
  • Discover Weekly
    dislike
  • 1091 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved music doesn't show up on artist page

PlanPremiumCountryPhilippinesDevice iPhone/MacBook On artist pages, it doesn't seem that I have the albums saved, but they appear on my library as saved.

  • Casual Listener
  • Plan Premium Country Philippines Device   iPhone/MacBook   On artist pages, it doesn't seem that I have the albums saved, but they appear on my library as saved.
  • Alfredo
  • Roadie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

backward, pause/play and forward key problem on macOS

Plan: PremiumCountry: Czech republic Device: MacBook-Pro (13-inch, 2016)Operating System: macOS High Sierra (10.13.6)Spotify Desktop App: 1.0.86.337.ga8d5cef9 The music-controling keys (backward, pause/play and forward) on my keyboard seem to be igno...

  • Casual Listener
  • Plan: Premium Country: Czech republic   Device: MacBook-Pro (13-inch, 2016) Operating System: macOS High Sierra (10.13.6) Spotify Desktop App: 1.0.86.337.ga8d5cef9   The mu...
  • valisjan95
  • Casual Listener
  • 812 Views
  • 4 replies
  • 0 likes
  • 812 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't Download Spotify

PremiumAustralia Macbook Air 10.13.3 My Spotify always appeared offline and I could change this so I decided to reinstall the app but after I download the file from the Internet when I try open this file it come up with an Error, "download failed, tr...

  • Newbie
  • Premium Australia     Macbook Air   10.13.3  My Spotify always appeared offline and I could change this so I decided to reinstall the app but after I download the file from...
  • Loxer
  • Spotify Star
  • 1798 Views
  • 2 replies
  • 0 likes
  • 1798 Views
  • 2 replies
  • 0 likes

Radio and friend feed broken despite reinstall Mac OS

PlanFreeCountry USADeviceiMac 2014Operating SystemMac OSX High Sierra I've completely uninstalled Spotify several times trying to fix my issue, and had no luck. Every radio station I try to make shows "This radio station cannot be started" and trying...

  • Regular
  • Plan Free Country  USA Device iMac 2014 Operating System Mac OSX High Sierra   I've completely uninstalled Spotify several times trying to fix my issue, and had no luck.  Ever...
  • lostoposum
  • Regular
  • 1682 Views
  • 4 replies
  • 0 likes
  • Mac
  • 1682 Views
  • 4 replies
  • 0 likes

Solved!! Spotify non si apre più.

Buongiorno! Spotify non si apre più, mostra solo lo schermo completamente nero. Ho utilizzato Onyx per pulire il Mac. HO disinstallato e reinstallato Spotify ma il problema non si risolve.

  • Regular
  •    Buongiorno! Spotify non si apre più, mostra solo lo schermo completamente nero. Ho utilizzato Onyx per pulire il Mac. HO disinstallato e reinstallato Spotify ma il problema non si risol...
  • gerry_mustazzu
  • Regular
  • 21524 Views
  • 9 replies
  • 0 likes
  • 21524 Views
  • 9 replies
  • 0 likes

Solved!! Friend Feed not updating correctly

Hey, I try to check what my friends hearing every single day. But i can't do it, because it's say "Hmm, friend feed failed to load", are there someone who also have this problem? Or some good guys there wanna help me. I have had this problem in 3 mon...

  • Regular
  • Hey, I try to check what my friends hearing every single day. But i can't do it, because it's say "Hmm, friend feed failed to load", are there someone who also have this problem? Or some good guys th...
  • Loxer
  • Spotify Star
  • 4571 Views
  • 12 replies
  • 0 likes
  • 4571 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution "Your Top Songs 2017" still being updated daily

This might be a bit silly but I was wondering why my Top 2017 playlist keeps being updated. The 2016's was last updated when it was created - which makes sense -whereas my 2017's looks very different now considering that I've listened to different th...

  • Casual Listener
  • This might be a bit silly but I was wondering why my Top 2017 playlist keeps being updated. The 2016's was last updated when it was created - which makes sense -whereas my 2017's looks very different...
  • Chris
  • Spotify
  • 1137 Views
  • 3 replies
  • 0 likes
  • 1137 Views
  • 3 replies
  • 0 likes

Crossfade isn't working the way it should be

Hey,I have this one problem with the crossfading. The crossfade works only when the song, that is being listened, ends and the next song starts, but when I'm trying to switch the songs manually using the ''next song'' button, there's no crossfade. I ...

  • Newbie
  • Hey, I have this one problem with the crossfading. The crossfade works only when the song, that is being listened, ends and the next song starts, but when I'm trying to switch the songs manuall...
  • Loxer
  • Spotify Star
  • 783 Views
  • 1 replies
  • 0 likes
  • 783 Views
  • 1 replies
  • 0 likes

Connect play now premium only?

So I use my mac to control the music on my playstation, now I update spoitfy on my computer this morning and now I have to pay to use the feature I've been using for free for years????? uhm, this needs some explaining because this is BULLPlanFreeUSA ...

  • Newbie
  • So I use my mac to control the music on my playstation, now I update spoitfy on my computer this morning and now I have to pay to use the feature I've been using for free for years????? uhm, this nee...
  • Billy-J
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Discover Weekly not updating

Discover Weekly is one of my favorite features of Spotify. Most of the great music I find is through this feature. Unfortunately it has not been updating for about the last 3 weeks. Is there any way I can force it to update? Here is a link to the pla...

  • Casual Listener
  • Discover Weekly is one of my favorite features of Spotify. Most of the great music I find is through this feature.   Unfortunately it has not been updating for about the last 3 weeks. Is there...
  • Jordan93
  • Casual Listener
  • 3435 Views
  • 13 replies
  • 2 likes
  • 3435 Views
  • 13 replies
  • 2 likes

[Playlists] View all Playlist Followers

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue okay so basically i accidentally made a playlist public, and i keep making it secret but it still shows up...? ive deleted and recovered it mu...

  • Casual Listener
  • ...laylist public, and i keep making it secret but it still shows up...? ive deleted and recovered it multiple times, ive deleted all the tracks, changed the name, logged in and out, resarted the app, e...
  • Loxer
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

App always offline, even with correct proxy settings

Plan: PremiumCountry: NLDevice: MacBook Pro (Retina, 15-inch, Mid 2015)Operating System: macOS Sierra 10.12.6 Update / Workaround:Downloading an older version of Spotify (1.0.82.447 from here), and preventing the automatic update (instructions here) ...

  • Newbie
  • Plan: Premium Country: NL Device: MacBook Pro (Retina, 15-inch, Mid 2015) Operating System: macOS Sierra 10.12.6   Update / Workaround: Downloading an older version of Spotify (1...
  • jokarppa
  • Newbie
  • 4223 Views
  • 8 replies
  • 12 likes
  • 4223 Views
  • 8 replies
  • 12 likes