Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3452 Views
1 replies
0 likes

3452 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5723 Views
1 replies
0 likes

5723 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3908 Views
1 replies
3 likes

3908 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40326 Views
19 replies
1 likes
music stops

40326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165941 Views
0 replies
35 likes
Mac

165941 Views
0 replies
35 likes

Resume on relaunch or restart

Plan: PremiumCountry: USA DeviceMacbook Pro late 2016Operating SystemMacOS 10.13.6 My Question or IssueEach time I relaunch the Mac client, I see the Browse view. Is there a way to "resume" position and task, as with Chrome, Word, etc? eg: I open the...

lbdsgn
Music Fan
Plan: Premium Country: USA Device Macbook Pro late 2016 Operating System MacOS 10.13.6 My Question or Issue Each time I relaunch the Mac client, I see the Browse view.&nbs...
2018-10-16 6:33:04 AM
2018-10-20 9:53:11 AM
lbdsgn
Music Fan
752 Views
2 replies
0 likes

752 Views
2 replies
0 likes

Font Rendering Issues on Mac Desktop App for Greek language

Brief description of the issue:There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to another font or there is something wrong with the font r...

wolfkain
Newbie
Brief description of the issue: There seems to be something wrong with the font of Spotify App on Mac for Greek language. It seems that the font does not support Greek language and falls back to ano...
2018-10-16 7:06:40 PM
2018-10-20 2:01:28 AM
Loxer
Community Legend
663 Views
1 replies
0 likes
font
greek
language
Rendering

663 Views
1 replies
0 likes

Jumpy music playing

Plan: PremiumCountry: USA Device: Mac Pro running MacOS 10.13.6 Running Sportify app. I've been experiencing jumpy music while listening to Spotify at work, like the music is very lacky. I'm pretty sure there is no internet problem because I work for...

adayday
Casual Listener
Plan: Premium Country: USA Device: Mac Pro running MacOS 10.13.6 Running Sportify app. I've been experiencing jumpy music while listening to Spotify at work, like the...
2018-10-15 11:54:41 PM
2018-10-20 1:25:24 AM
Loxer
Community Legend
496 Views
1 replies
1 likes

496 Views
1 replies
1 likes

How to use Spotify Application on Mac Mojave without giving control of computer.

How do I use the Spotify Application on Mac Mojave without giving it control of my computer. I do not need accessibility options. Irritated.

Tigs99
Casual Listener
How do I use the Spotify Application on Mac Mojave without giving it control of my computer. I do not need accessibility options. Irritated.
2018-10-14 11:27:07 AM
2018-10-20 1:23:05 AM
Loxer
Community Legend
5695 Views
1 replies
1 likes
Running

5695 Views
1 replies
1 likes

Anyone know how to block someone on Spotify?

Anyone know how to block another user? I have someone following me that I don't want to follow me.

aidantyler
Music Fan
Anyone know how to block another user? I have someone following me that I don't want to follow me.
2018-10-16 4:49:16 PM
2018-10-18 5:44:50 PM
Bethany_Dawn
Community Legend
1289 Views
1 replies
0 likes

1289 Views
1 replies
0 likes

Solved!! Pause button not working/log in and have to choose between ubuntu or my iphone

Premium accountCountry Germany Device(iPhone 5s and MacBook Air (13-inch, Mid 2013))Operating System OS Yosemite 10.10.5 when i log in to spotify from my macbook air and from my iphone 5s, it gives me two options : Listening on ubuntu or listen on th...

polidino
Casual Listener
Premium account Country Germany Device (iPhone 5s and MacBook Air (13-inch, Mid 2013)) Operating System OS Yosemite 10.10.5 when i log in to spotify fr...
2018-10-12 9:52:20 PM
2018-10-18 11:36:26 AM
polidino
Casual Listener
800 Views
3 replies
0 likes

800 Views
3 replies
0 likes

[BUG] Navigating songs selects a random one

PlanPremium CountryGermany DeviceMacBook Air '17 Operating SystemMac OS High Sierra My Question or IssueBrief description of the issue: Double click on a song, or using navigation >> [next] << [previous] plays a random song on the list. Video recordi...

stefstoilov
Newbie
Plan Premium Country Germany Device MacBook Air '17 Operating System Mac OS High Sierra My Question or Issue Brief description of the issue: Double ...
2018-10-16 5:31:51 PM
359 Views
0 replies
1 likes

359 Views
0 replies
1 likes

Problems with loading playlist and e.t.c

PlanPremiumCountry EstoniaDeviceiMacOperating SystemMojave My Question or Issue.Most of the time playlists are not loaded on iMac. Same happened with some artists/albums. Sometime it should take up to 10 minutes to load the list. Please help to solve...

dvalerij
Casual Listener
Plan Premium Country Estonia Device iMac Operating System Mojave My Question or Issue. Most of the time playlists are not loaded on iMac. Same happened with some artists/albu...
2018-10-01 9:17:03 AM
2018-10-16 1:37:38 PM
dvalerij
Casual Listener
1194 Views
4 replies
0 likes

1194 Views
4 replies
0 likes

Autoplay not working anymore

PlanPremiumCountry USDeviceMacbook Pro early 2011Operating SystemmacOS Sierra My Question or Issue Autoplay - one of my absolute favorite features - was working 2 days ago and now is not. I noticed it stopped working once I added and used Spotify on ...

amypienta
Newbie
Plan Premium Country US Device Macbook Pro early 2011 Operating System macOS Sierra My Question or Issue Autoplay - one of my absolute favorite features - was workin...
2018-09-16 12:23:39 AM
2018-10-15 12:13:44 AM
daronjp
Newbie
3137 Views
4 replies
9 likes

3137 Views
4 replies
9 likes

Weird message when submitting: The message body contains [date time], which is not permitted...

I'd put the text in here but the forum won't allow it! Submitted a message with two pictures in the message. They had filenames like "Greenshot [date time].png" which seems to be triggering some profanity filter. That filter appears to be broken. Sub...

chizdippler
Gig Goer
I'd put the text in here but the forum won't allow it! Submitted a message with two pictures in the message. They had filenames like "Greenshot [date time].png" which seems to b...
2018-10-15 8:46:00 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Bug: concert not showing in artist feed

Premium, USA DeviceMacbook Pro 2017Operating SystemOSX 10.13.6 Spotify 1.0.91.183.g259b84fa Concert link: http://www.ticketfly.com/event/1719284-st-paul-broken-bones-portland/ The concert is not showing in the artists concert feed or my feed. I am fo...

chizdippler
Gig Goer
Premium, USA Device Macbook Pro 2017 Operating System OSX 10.13.6 Spotify 1.0.91.183.g259b84fa Concert link: http://www.ticketfly.com/event/1719284-st-...
2018-10-15 8:40:22 PM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Saving an album bumps the artist to the top of Recently Added [artists]

PlanPremiumCountryUSA DeviceMacbook Pro 15" late 2013 Operating SystemMacOS 10.13.6 My Question or Issue I'm seeing a behavior which I believe is a bug where saving an album, even for an artist that I've followed for a long time, bumps that artist to...

the00guy7
Casual Listener
Plan Premium Country USA Device Macbook Pro 15" late 2013 Operating System MacOS 10.13.6 My Question or Issue I'm seeing a behavior which I believe is a bug where...
2018-10-15 5:46:58 PM
267 Views
0 replies
1 likes

267 Views
0 replies
1 likes

[Discover Weekly] Like & Dislike Buttons not availabe

So I read this interesting thread https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-Buttons/idi-p/1176378.But I cannot find the "like" and "dislike" buttons anywhere. Is it only available for Premium users or whats t...

DottedRain
Casual Listener
So I read this interesting thread https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-Buttons/idi-p/1176378. But I cannot find the "like" and "dislike" buttons anyw...
2018-10-10 2:13:13 PM
2018-10-15 11:34:46 AM
DottedRain
Casual Listener
1035 Views
2 replies
0 likes

1035 Views
2 replies
0 likes

playlist not downloading

PlanPremiumCountry PADeviceMacbook pro Sierra 13"Operating System(iOS 10) My Question or Issue I'm trying to download my playlist, I've tried everything but it won't actually start the download. Every time I turn the download switch on it would just ...

Lole
Newbie
Plan Premium Country PA Device Macbook pro Sierra 13" Operating System (iOS 10) My Question or Issue I'm trying to download my playlist, I've tried everything but...
2018-10-14 10:20:16 PM
2018-10-15 2:53:30 AM
Billy-J
Spotify Star
434 Views
1 replies
0 likes

434 Views
1 replies
0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

I keep getting the "Spotify can't play this right now. If you have the file on your computer you can import it." message for several songs. Does this mean that the songs are not available in my region (I live in the USA)? I've noticed that this has h...

danielator36
Casual Listener
I keep getting the "Spotify can't play this right now. If you have the file on your computer you can import it." message for several songs. Does this mean that the songs are not available in my regio...
2018-10-14 5:40:41 PM
354 Views
0 replies
0 likes

354 Views
0 replies
0 likes

New playlist folder added all playlists

Just made my first playlist folder to see if I would like it, and the folder added all of my playlists into itself automatically. Is there anyway to undo this? Without individually selecting each playlist and removing it from the folder? I tried dele...

fair11sc
Regular
Just made my first playlist folder to see if I would like it, and the folder added all of my playlists into itself automatically. Is there anyway to undo this? Without individually sele...
2018-10-13 8:36:26 AM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

First 1-2 minutes of a song is skipped

PlanPremiumCountryBelgiumDevice(iPhone X & Macbook Pro 2017)Operating System(iOS 12 & MacOS 10.14) My Question or IssueWhen listening to the Techno Bunker playlist the first 1-2 minutes of a song is skipped. I already tried clearing the cache but thi...

cyberke
Casual Listener
Plan Premium Country Belgium Device (iPhone X & Macbook Pro 2017) Operating System (iOS 12 & MacOS 10.14) My Question or Issue When listening to the Techno Bunker playlist th...
2018-10-10 2:30:10 PM
2018-10-12 2:09:44 PM
Loxer
Community Legend
1604 Views
5 replies
0 likes

1604 Views
5 replies
0 likes

Solved!! Radio Error - Failed to load

This problem has come up before with somebody saying they disabled hardware acceleration in settings – an option which doesn't exist (anymore). So what can be done when the radio doesn't load?

oarfish
Regular
This problem has come up before with somebody saying they disabled hardware acceleration in settings – an option which doesn't exist (anymore). So what can be done when the radio doesn't loa...
2018-10-09 4:42:55 PM
2018-10-12 1:52:22 PM
Loxer
Community Legend
1339 Views
5 replies
0 likes

1339 Views
5 replies
0 likes

Solved!! Autoplay won't work

PlanFree DeviceMacbook air early 2015 Operating SystemHigh Sierra version 10.13.6 My autoplay won't work after the playlist is done, I don't have it on repeat and I have autoplay on, but it just restarts the playlist but doesn't start. I've restarted...

Solar8978
Newbie
Plan Free Device Macbook air early 2015 Operating System High Sierra version 10.13.6 My autoplay won't work after the playlist is done, I don't have it on r...
2018-10-11 10:04:36 PM
2018-10-11 10:24:04 PM
Loxer
Community Legend
854 Views
1 replies
0 likes

854 Views
1 replies
0 likes

Friend Activity/Feed Not Showing

PlanPremiumCountryUKDeviceMacbook Air, 13-inch, early 2015Operating SystemOS X El Captian 10.11.1 My Question or IssueFriend Activity/Feed on the right hasn't been showing for about 3-4 months. Have tried reinstalling the application both with and wi...

5p3n
Newbie
Plan Premium Country UK Device Macbook Air, 13-inch, early 2015 Operating System OS X El Captian 10.11.1 My Question or Issue Friend Activity/Feed on the right hasn't been showi...
2018-10-11 3:01:55 PM
2018-10-11 4:31:03 PM
Loxer
Community Legend
794 Views
1 replies
0 likes
Friend Activity
Friend Feed

794 Views
1 replies
0 likes

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