Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2124 Views
1 replies
0 likes

2124 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4522 Views
1 replies
0 likes

4522 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3443 Views
1 replies
3 likes

3443 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39022 Views
19 replies
1 likes
music stops

39022 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165164 Views
0 replies
35 likes
Mac

165164 Views
0 replies
35 likes

error 37

PlanPremiumCountryUK DeviceImac 2011 running High Sierra My Question or IssueAt login from side bar icon get 'error 37' firewall issue etc (as attached) and haven't been able to login for several months ....will work on my ipad though (so the firewal...

adam4853
Casual Listener
Plan Premium Country UK Device Imac 2011 running High Sierra My Question or Issue At login from side bar icon get 'error 37' firewall issue etc (as ...
2018-09-20 12:27:36 PM
2018-09-28 3:54:48 PM
Loxer
Community Legend
2499 Views
5 replies
0 likes

2499 Views
5 replies
0 likes

Crossfade happening even though disabled

PlanPremium (Family)CountryUK Device2017 Macbook ProOperating SystemMacOS 10.14 MojaveSpotify Version1.0.89.313.g34a58dea (Displayed from "About Spotify") I am currently listening to the "Nasty Bits" playlist within the "Electronic/Dance" genre and w...

Scottehh4
Newbie
Plan Premium (Family) Country UK Device 2017 Macbook Pro Operating System MacOS 10.14 Mojave Spotify Version 1.0.89.313.g34a58dea (Displayed from "About Spotify") I am ...
2018-09-27 12:30:45 PM
2018-09-28 5:45:20 AM
YahTehgz
Composer
1682 Views
1 replies
3 likes
Crossfade

1682 Views
1 replies
3 likes

Spotify For PowerPC

PlanFreeCountry UKDeviceMac Pro and G4 PowerbookOperating SystemOSX Lion and OSX Leopard My Question or Issue I'm grateful that Spotify was supported for so long on PowerPC Macs but I wonder...is there no way to extend support with the same limited f...

analog78
Regular
Plan Free Country UK Device Mac Pro and G4 Powerbook Operating System OSX Lion and OSX Leopard My Question or Issue I'm grateful that Spotify was supported for so long on...
2018-09-27 8:57:02 PM
2018-09-27 9:46:59 PM
Philgood
Newbie
2531 Views
1 replies
9 likes

2531 Views
1 replies
9 likes

Premium account with Offline/Failed desktop app (Mac)

PlanPremiumCountrySouth Africa DeviceMacBook Pro Mid 2015Operating SystemMacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has been giving me the following issues for the past while (more than 2 weeks):- Friend Activity: "Hmm, the ...

alascanarab
Casual Listener
Plan Premium Country South Africa Device MacBook Pro Mid 2015 Operating System MacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has be...
2018-09-26 4:17:28 PM
2018-09-27 9:35:48 AM
Loxer
Community Legend
1710 Views
3 replies
0 likes
broken
Desktop
fail
iOS
Issues
macbook
Premium

1710 Views
3 replies
0 likes

Autoplay on MAC App gone

PlanPremiumCountry U.KDeviceMacbook Air 2017Operating SystemMAC OS High Sierra 10.13.6 My Question or Issue I cannot find the autoplay feature on Spotify Mac app, How do I bring it back ?

dukelad
Newbie
Plan Premium Country U.K Device Macbook Air 2017 Operating System MAC OS High Sierra 10.13.6 My Question or Issue I cannot find the autoplay feature on Spoti...
2018-09-27 3:02:27 AM
2018-09-27 9:11:52 AM
Loxer
Community Legend
1192 Views
1 replies
0 likes

1192 Views
1 replies
0 likes

Solved!! Problema autoplay en iMac

Buenos días, tengo un problema con la preferencia del Autoplay, hace unos días que estaba escuchando mis listas de misica al finalizar ya no sobana niguna cancion, y busque en preferecias y algo se habia desactivado pero no todo segun yo estaba igual...

Kend1187
Newbie
Buenos días, tengo un problema con la preferencia del Autoplay, hace unos días que estaba escuchando mis listas de misica al finalizar ya no sobana niguna cancion, y busque en prefere...
2018-09-26 5:37:29 PM
2018-09-27 9:10:49 AM
Loxer
Community Legend
1325 Views
1 replies
0 likes

1325 Views
1 replies
0 likes

Solved!! Album art not showing in Spotify

PlanPremiumCountryBrazil DeviceMacMiniOperating SystemMacOs 10.13.6 My Question or Issue I used to have the cover of the album playing in the bottom left on Spotify. Apparently, I've clicked on it by mistake, and it disappeared, as can be seen on the...

ncneto
Casual Listener
Plan Premium Country Brazil Device MacMini Operating System MacOs 10.13.6 My Question or Issue I used to have the cover of the album playing in the bottom left on...
2018-09-26 5:08:14 AM
2018-09-27 8:58:57 AM
Loxer
Community Legend
4093 Views
3 replies
1 likes

4093 Views
3 replies
1 likes

OSX MOJAVE Touch Bar Issue

PlanFreeCountry DeviceMacbook Pro 2018Operating SystemOsx Mojave My Question or Issue After a commercial add the media touch bar ( wich enables spotify controls ) vanishes.

etbalex
Newbie
Plan Free Country Device Macbook Pro 2018 Operating System Osx Mojave My Question or Issue After a commercial add the media touch bar ( wich enables spotify contr...
2018-09-26 10:05:04 PM
1239 Views
0 replies
0 likes

1239 Views
0 replies
0 likes

Spotify Not Playing Songs. 'Spotify can't play this right now'.

PlanPremiumCountry AustraliaDeviceMacBook AirOperating SystemmacOS High Sierra My Question or IssueWhen trying to play certain songs I have recieved a message saying "Spotify can't play this right now. If you have the file on your computer you can im...

ashleyyyd
Casual Listener
Plan Premium Country Australia Device MacBook Air Operating System macOS High Sierra My Question or Issue When trying to play certain songs I have recieved a message saying "Sp...
2018-09-26 4:29:09 PM
1688 Views
0 replies
3 likes

1688 Views
0 replies
3 likes

Recently played artists won't show up

PlanPremiumCountryLithuaniaDeviceMacbook AirOperating SystemmacOS High Sierra My Question or IssueI always take a look on my recently played artists and always keep them on, however, today my friend logged out of my account and logged into his and wh...

emvan
Casual Listener
Plan Premium Country Lithuania Device Macbook Air Operating System macOS High Sierra My Question or Issue I always take a look on my recently played artists and always keep t...
2018-09-24 9:43:13 PM
2018-09-26 10:18:48 AM
Loxer
Community Legend
2471 Views
5 replies
0 likes

2471 Views
5 replies
0 likes

Solved!! Friend feed activity STILL not loading

Device: Macbook ProOS: High SierraSpotify version: Most current version, free My friend feed activity has not loaded since June. It does not load when I hit 'try again' or when I update Spotify or when I restart the app/my computer. According to this...

annaleebarclay
Casual Listener
Device: Macbook Pro OS: High Sierra Spotify version: Most current version, free My friend feed activity has not loaded since June. It does not load when I hit 'try again' or when I...
2018-09-13 5:40:30 AM
2018-09-25 11:48:10 PM
annaleebarclay
Casual Listener
2078 Views
5 replies
0 likes

2078 Views
5 replies
0 likes

Solved!! Single/Specified song just stopping

So i've run into an issue with the latest update where when I search a single or specified song, it just stops there; before it would play a related/similar song but now it just stops. I'd like to revert it back to where it would find new relevant ar...

goodkid
Newbie
So i've run into an issue with the latest update where when I search a single or specified song, it just stops there; before it would play a related/similar song but now it just stops. I'd like to re...
2018-09-25 3:57:36 PM
2018-09-25 6:43:04 PM
Loxer
Community Legend
626 Views
1 replies
0 likes

626 Views
1 replies
0 likes

Show songs from iTunes

Hi, Spotify for Mac desktop, went in to settings and turned on "Show songs from iTunes". Nothing showing in the playlists. I read somewhere that Spotify is no longer having this great feature, but if that is the case then why is the option still in S...

JDfunky
Roadie
Hi, Spotify for Mac desktop, went in to settings and turned on "Show songs from iTunes". Nothing showing in the playlists. I read somewhere that Spotify is no longer ha...
2018-09-25 12:23:05 PM
2018-09-25 3:59:24 PM
JDfunky
Roadie
1342 Views
7 replies
0 likes

1342 Views
7 replies
0 likes

Superuser Contribution Wrong version of song playing

The BTS song IDOL has two versions, one of which features Nicki Minaj. But now when I try to play the Nicki Minaj version on spotify the original song plays? Which is weird because when the album came out a month ago the Nicki Minaj version played ju...

Kapara
Newbie
The BTS song IDOL has two versions, one of which features Nicki Minaj. But now when I try to play the Nicki Minaj version on spotify the original song plays? Which is weird because when the album cam...
2018-09-18 2:49:08 PM
2018-09-25 3:06:46 PM
Guido
Spotify Legend
1415 Views
1 replies
0 likes

1415 Views
1 replies
0 likes

Superuser Contribution Spotify randomly adding additional songs

PlanPremiumCountry U.S.DeviceMacbook ProOperating SystemiOS 10 My Question or Issue I just started having an issue tonight where if I search for an artist and add a song to my Starred playlist, Spotify will automatically add an additional song locate...

andrewr26
Newbie
Plan Premium Country U.S. Device Macbook Pro Operating System iOS 10 My Question or Issue I just started having an issue tonight where if I search for an artist and add a...
2018-09-18 2:35:12 AM
2018-09-25 2:38:23 PM
Guido
Spotify Legend
466 Views
1 replies
0 likes

466 Views
1 replies
0 likes

Superuser Contribution Does this use core audio architecture

Does this app use the apple core audio archetecture for bit perfect playback? Currently using windows on my mac for gaming once I get a gaming pc built I want to swap my iMac back to Mac OS X and use it as a music PC because I heard that the sound ar...

draeft-lore
Casual Listener
Does this app use the apple core audio archetecture for bit perfect playback? Currently using windows on my mac for gaming once I get a gaming pc built I want to swap my iMac back to Mac OS X a...
2018-09-17 7:39:44 AM
2018-09-25 2:21:25 PM
Guido
Spotify Legend
688 Views
1 replies
0 likes

688 Views
1 replies
0 likes

Solved!! Problem logging in Spotify apps on both phone and Mac

PlanFree/PremiumCountryVietnam Device(iPhone 5, Samsung Galaxy Note 4, Macbook Air Early-2014)Operating System(iOS 10, Android 6.0.1, macOS Sierra 10.12.3.) My Question or IssueI tried logging in via app first on iPhone a few months back, and it was ...

jensakiwilbert
Casual Listener
Plan Free/Premium Country Vietnam Device (iPhone 5, Samsung Galaxy Note 4, Macbook Air Early-2014) Operating System (iOS 10, Android 6.0.1, macOS Sierra 10.12.3.) My Ques...
2018-09-23 3:40:17 PM
2018-09-25 2:18:46 PM
Loxer
Community Legend
1452 Views
5 replies
0 likes

1452 Views
5 replies
0 likes

Superuser Contribution Artist playlist wrong -Michael Jackson

Hello, When you go to the Michael Jackson artist page, you will see that other artists like Drake's and Justin Timberlake's music comes up. If I go to the Michael Jackson page, it's because I want to listen to HIS music, not Drake's. Spotify should n...

LeilanyLima
Regular
Hello, When you go to the Michael Jackson artist page, you will see that other artists like Drake's and Justin Timberlake's music comes up. If I go to the Michael Jackson page, it's be...
2018-09-19 8:38:29 PM
2018-09-25 2:12:50 PM
Guido
Spotify Legend
673 Views
1 replies
0 likes

673 Views
1 replies
0 likes

Play Queue is Broken {HELP}

ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that selected song, then start back at the top of the entire p...

Screen Shot 2018-09-20 at 5.42.17 PM.png

neongraffiti
Regular
ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that...
2018-09-21 3:00:41 AM
2018-09-25 3:36:39 AM
cteffteff
Composer
2323 Views
2 replies
3 likes
broken
bug
bug report
Play queue
report
Reporting an issue

2323 Views
2 replies
3 likes

Superuser Contribution [BUG] New playlist name inconsistent between drag'n'drop and right-click menu

1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: Artist Name – Album Name This is how Spotify has always named playlists c...

operon
Newbie
1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: A...
2018-09-21 4:51:39 PM
2018-09-24 4:07:17 PM
Guido
Spotify Legend
676 Views
1 replies
0 likes
bug
bugs
Desktop
Mac
macOS
Playlists

676 Views
1 replies
0 likes

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